Transfer Knowledge Using Stories

Author(s):  
Khairul Shafee B Kalid

Storytelling is part of our daily life. Everybody tells stories everyday without even realizing it. Storytelling has always been used in knowledge transfer. This chapter attempts to explore the usage of knowledge-embedded stories in a Malaysian institute of higher learning and will consider the understanding of organization members concerning storytelling in knowledge management and the facilitators and barriers of implementing storytelling. The significant of this study is that it provides insights on the culture of storytelling as a method of knowledge transfer in a Malaysian institute of higher learning. This study examines how other organizations are establishing storytelling practices and the way knowledge-embedded stories are being used. This study explores the practice of storytelling as a knowledge transfer medium and explores the practicality of using stories in the organization and the employees’ perception of the usage of stories to transfer knowledge. This case reveals that storytelling is regarded as an acceptable approach in knowledge transfer. It is demonstrated through gathering sessions that stimulate storytelling. The case also presented context-specific factors that influence KM storytelling.

2018 ◽  
Vol 13 (8) ◽  
pp. 257
Author(s):  
Puntillo Pina ◽  
Rubino Franco Ernesto ◽  
Cambrea Domenico Rocco

The article presents a case study based on the credit policies of a southern Italian bank, the “Cassa di Risparmio di Calabria”, which operated between 1861 and 1998.The choice of “Cassa di Risparmio di Calabria” is not casual. It is the most important local bank in southern Italy after unification. This study addressed the call for an interdisciplinary approach, using Canergie and Napier’s framework to analyze the credit policies of the Cassa di Risparmio di Calabria.Highlighting the logic of the practice, we adapted Canergie and Napier’s framework investigating which contextual and firm-specific factors most affected the way in which the firm adopted its credit policies emerging from bookkeeping (the research question).Document analyses were used as a means of investigation. In detail, archival sources, both public and business -accounting and non-accounting, as well as statutes and notary protocols, old books, journal and ledgers were analyzed in order to address the research question. Actually, the exploration of the historical dimension of banks and financial institutions has a great potentiality within accounting research and it deserves the attention of accounting scholars.The article contributes to enlarging the knowledge of the functioning of the credit sector in southern Italy after unification. The originality of the article lies in the use of an interdisciplinary approach, specifically the Canergie and Napier framework, to analyze credit policies of a bank.


2017 ◽  
Vol 21 (5) ◽  
pp. 1053-1076 ◽  
Author(s):  
Michal Kuciapski

Purpose Although mobile devices are ubiquitous among employees, their awareness and readiness to use mobile technologies for competence development is still not widespread and therefore requires further exploration. The purpose of this study is to propose a conceptual model based on the unified theory of acceptance and use of technology (UTAUT) to explain the determinants that affect employees’ intention to use mobile devices and software for knowledge transfer during the process of knowledge management. Design/methodology/approach A conceptual model based on the UTAUT with new variables concerning relative usability (RU) and user autonomy (UA) and new connections between the determinants was developed as a result of a subject matter literature review. A structural equation modelling approach was used to validate the model on the basis of data collected via a survey collected from 371 employees from 21 sectors, both public and private. Findings The UTAUT model extended by new variables like RU and UA explains employee acceptance of mobile technologies for knowledge transfer reasonably well. New proposed variables highlighted that the usability of technology compared to other solutions and user autonomy in the selection and the use of applications have the strongest impact on the employees’ intention to use mobile devices and software for knowledge transfer. Research limitations/implications This model explains the 55 per cent behavioral intention of employees to use mobile technologies for knowledge transfer. Even though it is quite high in terms of acceptance theories, some new variables should be explored. Furthermore, study does not verify whether m-learning acceptance for knowledge transfer is sector-specific. Practical implications Mobile technologies used for knowledge transfer by employees should allow for high UA through their ability to select solutions that they find convenient, use of preferred platforms, personalize applications and utilize devices and software in various environments. They should not be simplified and should have the same functionality and efficiency of use as alternative solutions like web and desktop applications, even if additional effort to learn them would be required. Mobile technologies that take into account UA and RU support the process of employees capturing, distributing and effectively using knowledge. Originality/value The elaborated model provides a valuable solution with practical implications for increasing mobile technologies acceptance for knowledge transfer. The study results contribute both to knowledge management and technology acceptance research fields by introducing two new determinants for the acceptance of technologies in knowledge transfer, such as UA and RU with several additional connections between existing UTAUT variables.


2005 ◽  
Vol 04 (02) ◽  
pp. 95-111 ◽  
Author(s):  
Kuan Yew Wong ◽  
Elaine Aspinwall

To date, very few publications have been found that describe how small and medium enterprises (SMEs) are adopting knowledge management (KM). The same is true concerning attempts to develop a framework to help them implement it. To redress this, this paper presents the results of four case studies conducted in UK SMEs to examine their KM implementation effort. In addition, a new integrated framework developed by the authors was evaluated to determine its applicability in this business sector. The methodology employed to conduct the studies is described and each of the cases is then presented. The results are analysed and key lessons or findings gathered from the companies are highlighted. Comments received from the companies with respect to the integrated framework were positive and favourable. It is hoped that the information accrued from the case studies, together with the integrated framework, will help to pave the way for SMEs to accomplish KM.


2021 ◽  
Vol 34 ◽  
pp. 175-179
Author(s):  
Liana Cusmano

Liana Cusmano’s interview with poet George Amabile focuses on his prize-winning 2018 collection Martial Music and the art of writing in general. He offers insights on the poetic process, how to research and produce a collection of poems. Amabile’s poetry is inspired by what he has experienced or witnessed. He talks about dealing with war and trauma. He shares his frustration with daily life getting in the way of the creative process. “Life is the subject and the inspirational/ motivational source of our work, but it also sucks up our time and frustrates our ability to give our unstinted attention to our creative efforts,” says George Amabile.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dasun Bhagya Sapuarachchi

Purpose The purpose of this study is to explore a phenomenon in knowledge management that has been given scant attention: the influence of cultural distance on inter-organizational knowledge transfer in the context of multinational companies involving headquarters in the USA and a subsidiary in Sri Lanka. Design/methodology/approach Designed as a qualitative exploratory study, data was collected through in-depth interviews of 15 participants and documents review. Findings The findings of this study implied that the theoretically introduced cultural dimensions shall be relevant to analyze the phenomenon of this study. Consequently, through the findings of this study, it is argued that inter-organizational knowledge transfer in multinational companies is influenced by cultural distance. Research limitations/implications This study theoretically and empirically contributes to the debates on knowledge transfer in knowledge management research in general and, inter-organizational knowledge transfer in multinational companies between headquarters and subsidiaries with respect to the influence of cultural distance in particular, through the light of Trompenaars’ (1993) cultural dimensions theory. Practical implications The findings of this study could motivate the practitioners to take into account: the influence of cultural distance on inter-organizational knowledge transfer, if inter-organizational knowledge transfer happens in similar contexts: multinational companies with a headquarters in the USA (a western context) and a subsidiary in Sri Lanka (a non-western context) in the practical business world. Originality/value This study provides theoretical and empirical insights into the influence of cultural distance on inter-organizational knowledge transfer in multinational companies between headquarters and subsidiaries in the selected context while suggesting various avenues for further research toward the influence of cultural distance on such phenomenon in similar/dissimilar contexts.


2018 ◽  
Vol 10 (1) ◽  
pp. 57
Author(s):  
Sugeng Listyo

<p class="Bodytext20">The culture of educational institution is something that is built from the companionship between the values followed by the leader and those followed by the teachers and the staffs. Those values are built by human thought existing in the madrasah (school). The companionship, then, produces the thought of organization which emerges in the form of values to be believed by all members of the institution. Furthermore, those values will be the main medium to shape the culture of its educational institution. The culture then rises in many kinds of visible symbols and acts in the daily life of the educational institution. The concept of building the culture through companioning different values becomes an interesting topic to be explored through this paper. This paper also intends to explore the significance of forming and shaping the thought of organization as the way to lead a harmonious institution atmosphere.</p><p class="Bodytext20"> </p><p class="Bodytext20">Budaya lembaga pendidikan adalah sesuatu yang dibangun dari persahabatan antara nilai-nilai yang diikuti oleh pemimpin dan yang diikuti oleh para guru dan para staf. Nilai tersebut dibangun oleh pemikiran manusia yang ada di madrasah (sekolah). Oleh karena itu, persahabatan menghasilkan pemikiran tentang organisasi yang muncul dalam bentuk nilai yang dapat dipercaya oleh semua anggota institusi. Selanjutnya, nilai tersebut akan menjadi media utama untuk membentuk budaya lembaga pendidikannya. Budaya kemudian meningkat dalam berbagai jenis simbol dan tindakan yang terlihat dalam kehidupan sehari-hari institusi pendidikan. Konsep membangun budaya melalui pendampingan nilai yang berbeda menjadi topik yang menarik untuk dijelajahi melalui makalah ini. Makalah ini juga bermaksud menggali makna pembentukan dan pembentukan pemikiran organisasi sebagai cara untuk memimpin atmosfir institusi yang harmonis.</p>


2014 ◽  
Vol 2 ◽  
pp. 5-14 ◽  
Author(s):  
Bogusław Bembenek ◽  
Teresa Piecuch

The article emphasizes the fact that industry clusters, as organisations, composing of various subsystems through mutual cooperation, are able to successfully attain the established objectives. Their capability to work efficiently is determined, however, by the quantity and quality of the knowledge they possess.Knowledge, as a component of intellectual capital, is currently the key strategic resource of clusters.  Even more crucial is the way in which a manager of a cluster achieves, processes, transfers, and protects the knowledge.  Assuming that knowledge management influences the results of a cluster, the article determines the significance of this process, and indicates the need for ceaseless development.


Author(s):  
Johannes Uushona ◽  
Petrus Mbenzi

Oshiwambo, a Bantu language spoken in Northern Namibia and Southern Angola, like other languages in contact, has adopted foreign words from other languages to meet the needs of its daily life vocabularies and activities. This paper identified and described the phonological changes which the loanwords from German go through to fit into Oshiwambo speech system and established the phonological rules that account for these changes. The paper is based on the hypothesis that words borrowed from other languages, especially European languages, into Oshiwambo, are phonologically modified to fit the Oshiwambo speech system because little information is available on the phonological wambonisation of German words. The data were collected from school textbooks, daily conversations and personal vocabularies of the researcher. The loanwords were transcribed for phonological analysis. The paper investigated how Oshiwambo borrowed words from German yet the two languages differ widely in terms of phonemic inventories and phonotactics. It has become evident that there are several vowel and consonant changes in the process of borrowing. The paper contributes to the linguistic study in the area of Oshiwambo in particular and Bantu languages in general. The knowledge acquired could be utilized by the institutions of higher learning too.


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