Information Security Compliance Behaviour of Supply Chain Stakeholders

Supply chain security is an emerging topic in the supply chain management literature. Information security is a key component of supply chain security, and this study aims to identify the factors that influence the compliance behaviour with respect to information security. A related objective is to understand the extent to which compliance was substantive or symbolic. Adopting a qualitative approach, the authors conducted semi-structured interviews with stakeholders based in New Zealand who are involved in international supply chains. The interviews find that compliance behaviour is affected by the influence of other organizations, organizational perceptions of compliance, and the rules and norms of exchange in different contexts. The results also indicate that compliance behaviour is more symbolic than substantive in the supply chain environment.

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Information Security Compliance Behaviour of Supply Chain Stakeholders

International Journal of Information Systems and Supply Chain Management ◽

10.4018/ijisscm.2016010101 ◽

2016 ◽

Vol 9 (1) ◽

pp. 1-16 ◽

Cited By ~ 3

Author(s):

Ibrahim Shafiu ◽

William Yu Chung Wang ◽

Harminder Singh

Keyword(s):

Supply Chain ◽

Information Security ◽

Qualitative Approach ◽

Structured Interviews ◽

Literature Information ◽

Supply Chain Security ◽

Management Literature ◽

Security Compliance ◽

Organizational Perceptions ◽

Compliance Behaviour

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Mapping domain characteristics influencing Analytics initiatives: The example of Supply Chain Analytics

Journal of Industrial Engineering and Management ◽

10.3926/jiem.3004 ◽

2020 ◽

Vol 13 (1) ◽

pp. 56

Author(s):

Tino Herden

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Success Factors ◽

Research Collaboration ◽

Future Research ◽

Structured Interviews ◽

Chain Management ◽

Domain Specific ◽

The Status ◽

The Impact

Purpose: Analytics research is increasingly divided by the domains Analytics is applied to. Literature offers little understanding whether aspects such as success factors, barriers and management of Analytics must be investigated domain-specific, while the execution of Analytics initiatives is similar across domains and similar issues occur. This article investigates characteristics of the execution of Analytics initiatives that are distinct in domains and can guide future research collaboration and focus. The research was conducted on the example of Logistics and Supply Chain Management and the respective domain-specific Analytics subfield of Supply Chain Analytics. The field of Logistics and Supply Chain Management has been recognized as early adopter of Analytics but has retracted to a midfield position comparing different domains.Design/methodology/approach: This research uses Grounded Theory based on 12 semi-structured Interviews creating a map of domain characteristics based of the paradigm scheme of Strauss and Corbin.Findings: A total of 34 characteristics of Analytics initiatives that distinguish domains in the execution of initiatives were identified, which are mapped and explained. As a blueprint for further research, the domain-specifics of Logistics and Supply Chain Management are presented and discussed.Originality/value: The results of this research stimulates cross domain research on Analytics issues and prompt research on the identified characteristics with broader understanding of the impact on Analytics initiatives. The also describe the status-quo of Analytics. Further, results help managers control the environment of initiatives and design more successful initiatives.

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E-commerce supply chain management mode based on management information security

Journal of Intelligent & Fuzzy Systems ◽

10.3233/jifs-219083 ◽

2021 ◽

pp. 1-8

Author(s):

Chao Liu ◽

Kaida Qin

Keyword(s):

Experimental Data ◽

Supply Chain ◽

Supply Chain Management ◽

Information Security ◽

Management Mode ◽

Management Tool ◽

Operating Efficiency ◽

Management Information ◽

Chain Management ◽

Management Concepts

In the era of high informationization, supply chain management, as a symbol of a management era, brings us not only a new management tool, but also more importantly, updated management concepts and replanning, design, and ways to optimize business processes. The purpose of this article is to study the current information security issues that are common in China’s supply chain, such as the weak awareness of information security among corporate employees; the widespread disregard of information security management; the lack of a unified information security strategic planning and prevention mechanism; adverse selection risks and various defeats. In the specific application, starting from the overall business needs of the supply chain, referring to the framework of the supply chain information security system, through assessment and risk analysis, the security needs of the supply chain and its nodes are defined, and finally the e-commerce supply based on management information security is developed. Chain management mode. The experimental data show that the e-commerce supply chain management model based on management information security can effectively improve e-commerce operation efficiency and improve security performance. Experimental data show that the management mode of e-commerce supply chain management improves the security efficiency of e-commerce by about 20% and the operating efficiency by about 15%. The development of e-commerce is instructive.

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Building Information Modelling: An analysis of the methods used to streamline design-to-construction in New Zealand

10.26686/wgtn.17149106 ◽

2021 ◽

Author(s):

◽

Nelson Chan

Keyword(s):

Qualitative Research ◽

Supply Chain ◽

New Zealand ◽

Future Research ◽

Research Approach ◽

Structured Interviews ◽

Building Information Modelling ◽

Architectural Engineering ◽

Building Information ◽

Significant Factors

<p>The following study explores and investigates the current methods New Zealand (NZ) Architectural, Engineering and Construction (AEC) firms use to enable effective BIM coordination in their projects. The purpose was to gain and contribute knowledge of the various methods for successful BIM delivery, as well, as to bridge the gap between academia and industry for a greater understanding of BIM use in an NZ context. A qualitative research approach was carried out and comprised of semi-structured interviews in which eight industry participants across the design-to-construction supply chain were selected and interviewed. From the results, the different methods identified were: BIM-to-fabrication; change of procurement methods; and incorporating BIM Collaboration Format (BCF) plugin platforms. These methods identified contribute to knowledge for future researchers to undertake; predominantly to provide direction and recommendations to explore each method in an NZ industry context further. Further discussions of the results identify that although the different methods can contribute to better BIM coordination, the success of a BIM model to be delivered effectively is dependent on two significant factors. The factors are; firstly, to capture the BIM requirements and needs of the client to establish well-defined deliverables in the BEP; and secondly, to ensure that the project team are to understand their role and responsibilities right throughout the project. This was a crucial finding in this thesis as although the methods are effective in enabling greater BIM coordination; ultimately it comes down to BIM understanding and expertise from key project stakeholders; which brings the notion of the issue back to the root of the problem. Other key findings from this thesis indicate a positive future for BIM within the NZ AEC industry, with many of the participant firms recognised to be proactive and open to incorporating BIM into their projects. Though the signs are encouraging, discussions with industry participants still express their concerns on needing to align the understanding of BIM between key project stakeholders. Therefore, an education piece which focuses on the client and their understanding of BIM in an NZ context is suggested for future research. This thesis also presents academia with valuable industry BIM workflow diagrams which the author has either illustrated or been provided by participants.</p>

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Can Projects on Blockchain Reduce Risks in Supply Chain Management?: An Oil Company Case Study

IIM Kozhikode Society & Management Review ◽

10.1177/2277975220913370 ◽

2020 ◽

Vol 9 (2) ◽

pp. 189-201

Author(s):

Anil Kumar Vishnubhotla ◽

Rupesh Kumar Pati ◽

Sidhartha S. Padhi

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Structured Interviews ◽

Supply Chain Risk ◽

Chain Management ◽

Blockchain Technology ◽

Value Contribution ◽

Similar Survey ◽

Enterprise Level ◽

Oil Company

Increase in competition and the strategic move of enhanced outsourcing has made supply chain more complex. Various applications and software solutions are available to better manage this complexity. It has been observed that often such initiatives may not provide the excepted benefits. It has also been reported that an unclear understanding of business needs (including perceived risks) is the main reason of supply chain failure. The present study attempts to capture enterprise level supply chain risk in an oil company (case company) in India and explore if perception of a decision maker favours use of blockchain technology project to reduce the supply chain risk. The study adopts the following methodology: in-depth semi-structured interviews and structured survey was carried out with the top management of the case company to identify various enterprise level risks for supply chain management (SCM) projects which were subsequently clustered under Operations, Finance, Human Resources, and Strategic Business Risk categories. Inputs on the probability of occurrence and impacts of the identified risks on the enterprise-wide supply chain was mapped on the risk severity matrix (heat map) to prioritize the risks. Subsequently, the second round of questionnaire was developed and a similar survey carried out again with the same sample show the change in risk perception due to potential application of blockchain technology. Interesting insights could be gained from the practitioner’s perspective on the value contribution of using blockchain for improving management of SCM risks. It could be observed that a number of the high priority risk (in the initial scenario) could now be eliminated or managed due to specific characteristics of blockchain.. One of the major limitations of the present study is the lack of generalizability of the insights as it is based exclusively on the perspective of the case company towards the blockchain.

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Supply chain information sharing: challenges and risk mitigation strategies

Journal of Manufacturing Technology Management ◽

10.1108/jmtm-03-2016-0033 ◽

2016 ◽

Vol 27 (8) ◽

pp. 1102-1126 ◽

Cited By ~ 21

Author(s):

Thi Thanh Huong Tran ◽

Paul Childerhouse ◽

Eric Deakins

Keyword(s):

Supply Chain ◽

New Zealand ◽

Information Sharing ◽

Data Exchange ◽

Risk Mitigation ◽

Exchange Process ◽

Small Sample ◽

Mitigation Strategies ◽

Structured Interviews ◽

Content Type

Purpose The purpose of this paper is to investigate how managers perceive risks associated with sharing information with trading partners, and how they attempt to mitigate them. Design/methodology/approach In this exploratory New Zealand study, qualitative research was conducted involving semi-structured interviews with boundary spanning managers who are responsible for inter-organizational interfaces. Multiple case studies in different industries are used to highlight managers’ perceptions of risks in data exchange process throughout the supply network, and their underlying reasoning. Findings Managers perceive several types of risks when exchanging information across external supply chain interfaces, and adopt different approaches to handling them. The research also reinforces the vital role played by interpersonal relationships and trust as key enablers of inter-organizational cooperation. Research limitations/implications The findings are based on a small sample of 11 case companies based in a single New Zealand province, thereby potentially restricting generalizability. Future work could usefully extend the sample size in order to investigate the correlations between firm sizes, levels of trust, and degrees of data integration within particular industry sectors. Practical implications The findings will help managers understand and evaluate different types of risks in the data exchange process, and enable them to make better decisions that enhance information sharing and supply chain performance. Originality/value Perceived information sharing risks are peculiar to the individual actors, and as such need to be mitigated through changes to their socially constructed perceptions. This work extends the literature on understanding the various dimensions of inter-organizational information sharing.

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Investigating Municipal Procurement Challenges in South Africa: A Qualitative Study

International Business & Economics Research Journal (IBER) ◽

10.19030/iber.v14i1.9033 ◽

2014 ◽

Vol 14 (1) ◽

pp. 67

Author(s):

David R.I. Pooe ◽

Chengedzai Mafini ◽

Donna Tsakani Makhubele

Keyword(s):

South Africa ◽

Supply Chain ◽

Qualitative Study ◽

Public Procurement ◽

Qualitative Approach ◽

Structured Interviews ◽

Gauteng Province ◽

Support Strategies

This study explored procurement challenges faced by municipalities in South Africa. A qualitative approach was adopted in which semi-structured interviews were employed to elicit information regarding procurement related challenges encountered by municipalities in South Africa. The respondents consisted of ten individuals who were employed as supply chain managers in different municipalities located in Gauteng Province. The findings of the study show that despite the existent policies and support strategies, municipalities in South Africa still find it difficult to achieve their procurement objectives due to four major inundations; namely, the lack of training, the lack of capacity, the lack of transparency and the failure to comply with existing public procurement policies. The study recommends strategies for addressing the identified performance shortfalls in the area of municipal procurement.

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Compliance Behaviour of New Zealand Exporters with Best Practices of Supply Chain Security

10.26686/wgtn.17148206 ◽

2021 ◽

Author(s):

◽

Vinka Cisternas Torres

Keyword(s):

International Trade ◽

Supply Chain ◽

New Zealand ◽

Best Practices ◽

Voluntary Standards ◽

Cross Border ◽

Voluntary Compliance ◽

Areas Of Concern ◽

Compliance Behaviour ◽

Number Of Firms

<p>Uninterrupted growth of international trade and the constant threats to global supply chains have led to the emergence of numerous voluntary compliance guidelines based on standards and compliance. Initiatives, such as, the Authorised Economic Operators is the result of the global efforts to facilitate, prevent and secure international trade against cross-border crime. The Authorised Economic Operator is an initiative of the World Customs Organisation and its member countries. Its core philosophy is developing public to private partnerships for the safety of international trade and trade facilitation. These initiatives are growing in scope with a variety of programmes developed by governments. The objective of these programmes is encouraging an ethos of voluntary compliance based on standards, best practices and self-governance. Certified firms can obtain a trusted trader status and cross-border benefits when they demonstrate that their supply chain is secure. New Zealand has its own programme called the Secure Export Scheme. While this programme is voluntary in nature, firms entering the programme are required to adopt, maintain, and comply with the standards of security for their supply chain. This thesis investigates the compliance behaviour of New Zealand exporters with the standards of security of the Secure Export Scheme. The Authorised Economic Programme is a new concept, and while there is scholarly research of other types of voluntary standards, research in this particular area is minimal. To the best of the researcher’s knowledge, this is one of the first studies to examine the compliance behaviour of firms that have been part of the programme since inception. Accordingly, this study is guided by the various views of the compliance theory and proffers a conceptual framework to delineate the different actors and factors that influence firms’ compliance behaviour. The study measured compliance and non-compliance of firms to understand the underlying patterns with specific best practices. This study contributes towards our current understanding of compliance behaviour. While, overall, the compliance of the New Zealand exporters with the best practices is high, there are some areas of concern. The study further identified that a number of firms were not compliant with certain best practices. This finding indicates that other factors, such as, the way the governing body presents its written requirements might influence the compliance behaviour with those specific best practices. The conceptual model proposed in this study lays the foundation for further research seeking to probe compliance behaviour of Authorised Economic Operators.</p>

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The evaluation of the supply chain management challenges South African fashion designers experience in the retail clothing environment

Journal of Business & Retail Management Research ◽

10.24052/jbrmr/v15is01/art-07 ◽

2020 ◽

Vol 15 (01) ◽

Author(s):

Boitumelo Pooe ◽

◽

Virimai Mugobo ◽

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

South African ◽

Market Access ◽

Production Quality ◽

Clothing Industry ◽

Structured Interviews ◽

Chain Management ◽

Supply Chain Networks ◽

Fashion Designers

The purpose of this paper was to investigate the challenges South African fashion designers experienced when managing their supply chain network in the retail clothing industry. In today’s complex markets, the susceptibility of the supply chain is viewed as an ongoing issue for several industries and it is no different for fashion designers. As a result, in the past, the visibility of South African fashion designers in the retail environment appeared to be minimal, due to a number of challenges. This paper is based on qualitative research that made use of in-depth semi-structured interviews with a total of twenty-four participants, with the sample divided into five groups representing different industry professionals. Semi-structured interviews allowed the participants to answer the questions unreservedly based on their own personal and professional experiences. The findings revealed that South African fashion designers in the retail industry experienced a number of supply chain challenges such as cash flow and funding, fabric, challenges associated with cutting, making and trimming (CMT) companies, skills and knowledge, fashion designer’s business acumen, market access and location, human skilled resources, garment and production quality, fragmentation, costing, marketing, competition, and other isolated challenges that were mentioned by a few participants. The practical implications of this paper include the need for responsible stakeholders to put in place mechanisms to reduce the supply-chain-management challenges South African fashion designers are facing in the retail clothing industry. As a result, close proximity supply chain networks that could support effective communication amongst members of the supply chain are recommended.

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