scholarly journals Penilaian Komitmen Kerja Guru Dalam Pengembangan Total Quality Management Modern di SMPIT/SMAIT Insan Mandiri Cibubur

2021 ◽  
Vol 4 (1) ◽  
pp. 62-81
Author(s):  
Risa Arisanti ◽  
Maemunah Sa’diyah

This study aims to determine the implementation of modern integrated quality management (Total Quality Management/TQM) at SMPIT/SMAIT Insan Mandiri Cibubur, especially in the development of teacher performance evaluation assessment programs, by adding an assessment of teacher work commitment. This study uses qualitative research methods with in-depth interviews with informants. The results of the study show that SMPIT/SMAIT Insan Mandiri Cibubur has implemented a modern Total Quality Management system, with various superior customer-oriented programs. The school is trying to innovate continuously in improving the quality of education. One of the main focuses is improving the quality of teachers, as the heart of the educational process itself, which is in direct contact with students as the main external customers. Not only the teacher's competence factor, but the teacher's commitment factor, is something that needs to be considered, because it will affect the quality of teaching that will be received by students. The teacher commitment factor is included in the evaluation criteria for teacher performance evaluation, and the results of the assessment will affect the amount of teacher performance allowances. As a result, there is a strengthening of teacher work commitment, which results in better teacher work competencies, thereby increasing the success of student achievement.

 Keywords: Total Quality Manajement, Modern, Commitment, Teacher   ABSTRAK Penelitian ini bertujuan untuk mengetahui implementasi manajemen mutu terpadu (Total Quality Management/TQM) modern di SMPIT/SMAIT Insan Mandiri Cibubur, khususnya dalam pengembangan program penilaian evaluasi kinerja guru, dengan menambahkan penilaian komitmen kerja guru. Penelitian ini menggunakan metode penelitian kualitatif dengan teknik wawancara mendalam terhadap informan. Hasil penelitian menunjukkan bahwa SMPIT/SMAIT Insan Mandiri Cibubur telah menerapkan sistem Total Quality Management secara modern, dengan memiliki berbagai program unggulan yang berorientasi pelanggan. Pihak sekolah berusaha melakukan inovasi terus-menerus dalam meningkatkan kualitas pendidikan. Salah satu fokus utama adalah peningkatan kualitas guru, sebagai jantung dari proses pendidikan itu sendiri, yang bersentuhan langsung dengan siswa sebagai pelanggan eksternal utama. Tidak hanya faktor kompetensi guru, namun faktor komitmen guru, menjadi hal yang perlu diperhatikan, karena akan mempengaruhi kualitas pengajaran yang akan diterima oleh siswa. Faktor komitmen guru dimasukkan ke dalam kriteria penilaian evaluasi kinerja guru, dan hasil penilaian akan mempengaruhi besaran tunjangan kinerja guru. Sebagai hasilnya, terjadi penguatan komitmen kerja guru, yang menghasilkan kompetensi kerja guru yang lebih baik, sehingga meningkatkan keberhasilan prestasi belajar siswa.   Kata kunci: Manajemen Mutu Terpadu, Modern, Komitmen, Guru

2021 ◽  
Vol 3 (3) ◽  
pp. 342-361
Author(s):  
Risa Arisanti ◽  
Maemunah Sa’diyah

This study aims to determine the implementation of modern integrated quality management (Total Quality Management/TQM) at SMPIT/SMAIT Insan Mandiri Cibubur, especially in the development of teacher performance evaluation assessment programs, by adding an assessment of teacher work commitment. This study uses qualitative research methods with in-depth interviews with informants. The results of the study show that SMPIT/SMAIT Insan Mandiri Cibubur has implemented a modern Total Quality Management system, with various superior customer-oriented programs. The school is trying to innovate continuously in improving the quality of education. One of the main focuses is improving the quality of teachers, as the heart of the educational process itself, which is in direct contact with students as the main external customers. Not only the teacher's competence factor, but the teacher's commitment factor, is something that needs to be considered, because it will affect the quality of teaching that will be received by students. The teacher commitment factor is included in the evaluation criteria for teacher performance evaluation, and the results of the assessment will affect the amount of teacher performance allowances. As a result, there is a strengthening of teacher work commitment, which results in better teacher work competencies, thereby increasing the success of student achievement.

 Keywords: Total Quality Manajement, Modern, Commitment, Teacher   ABSTRAK Penelitian ini bertujuan untuk mengetahui implementasi manajemen mutu terpadu (Total Quality Management/TQM) modern di SMPIT/SMAIT Insan Mandiri Cibubur, khususnya dalam pengembangan program penilaian evaluasi kinerja guru, dengan menambahkan penilaian komitmen kerja guru. Penelitian ini menggunakan metode penelitian kualitatif dengan teknik wawancara mendalam terhadap informan. Hasil penelitian menunjukkan bahwa SMPIT/SMAIT Insan Mandiri Cibubur telah menerapkan sistem Total Quality Management secara modern, dengan memiliki berbagai program unggulan yang berorientasi pelanggan. Pihak sekolah berusaha melakukan inovasi terus-menerus dalam meningkatkan kualitas pendidikan. Salah satu fokus utama adalah peningkatan kualitas guru, sebagai jantung dari proses pendidikan itu sendiri, yang bersentuhan langsung dengan siswa sebagai pelanggan eksternal utama. Tidak hanya faktor kompetensi guru, namun faktor komitmen guru, menjadi hal yang perlu diperhatikan, karena akan mempengaruhi kualitas pengajaran yang akan diterima oleh siswa. Faktor komitmen guru dimasukkan ke dalam kriteria penilaian evaluasi kinerja guru, dan hasil penilaian akan mempengaruhi besaran tunjangan kinerja guru. Sebagai hasilnya, terjadi penguatan komitmen kerja guru, yang menghasilkan kompetensi kerja guru yang lebih baik, sehingga meningkatkan keberhasilan prestasi belajar siswa.   Kata kunci: Manajemen Mutu Terpadu, Modern, Komitmen, Guru


2021 ◽  
Vol 3 (3) ◽  
pp. 319-341
Author(s):  
Ade Salamun ◽  
Maemunah Sa’diyah

This study aims to provide an overview of the process of cultural change through total quality management in Islamic perspective carried out at Daar El Manshur Islamic Boarding School. The method of the study is qualitative method by using in-depth interview techniques with informants. This research was conducted at the Daar El Manshur Islamic Boarding School, Depok City, West Java. Data analysis was carried out using content analysis with the stages of reducing data, triangulating data, presenting data descriptively, and drawing conclusions/verification. The results showed that cultural change through total quality management at Daar El Manshur Islamic Boarding School was seen from 7 focuses. The focus of planning for Islamic boarding schools is still focused on current conditions. The focus of the organization is participatory by involving all individuals to improve the quality of education and to develop Islamic boarding schools. The focus of control is still in the form of monitoring and supervising each section based on the existing SOP. The focus of communication has been two-way communication. The focus of the decision is still reactive and not based on well planning even though decisions are made based on deliberation and consensus. The focus of functional management has not been fully integrated. The focus of quality management is still reactive because it is still in the stage of finding the best and most suitable method to be applied in Islamic boarding schools. Therefore, the process of cultural change at Daar El Manshur Islamic Boarding School has begun to occur.


2021 ◽  
Vol 7 (2) ◽  
pp. 114-119
Author(s):  
Niken Septiani Kurnia ◽  
Raden Faris Gumelar ◽  
Rifki Hidayattulloh

A company is built of course with a clear goal, namely to get as much profit as possible, but this is not necessarily achieved easily, there are many things that companies need to pay attention to in order to achieve these goals. One of the aspects that can affect company revenue is customer satisfaction with the products produced, where the quality of the products produced needs to be considered because this is directly proportional to customer satisfaction. To achieve customer satisfaction, many things can be done by the company, one of which is the application of Total Quality Management (TQM) as done by PT. X, where the application of TQM aims to increase competitiveness which is done by continuous improvement so that it This can affect employee performance which is also directly proportional to product quality and company earnings. This study was conducted to prove whether the implementation of TQM by PT X affects employee performance or not. The approach used in this study uses linear regression analysis, where the data used is primary data obtained from questionnaires distributed to several respondents. The results showed that variable X had an effect on variable Y with a correlation coefficient of 0.598 and the decision was made that the application of TQM had an effect on employee performance.


2020 ◽  
Vol 8 (2) ◽  
pp. 111
Author(s):  
Filda Ramadani

This researcher is motivated by analyzing the application of Total Quality Management well in a in industrial company in maintaining the quality of the products produced at PT. Sabina Tirta Utama, Through the application of TQM it is expected that the company can provide satisfaction to customers with the result produced. The formulation of the problem in this study is divided two into: (1) Analyzing the application of TQM  in maintaining the quality of the products produced at PT. Sabina Tirta Utama. (2) Whether the quality produced is in accordance with standard SNI. This study ams to find out how the application of TQM at PT. Sabina Tirta Utama and to find out the quality the products produced at PT. Sabina Tirta Utama.Intense competition will require companies to provide quality product to consumers. But the company’s concern is not limited to the quality of the product produced, but also on aspeets of the process, human resources (HR) and the environment. PT. Sabina Tirta Utama is a company that produces bottled mineral water in Samarinda and faces competition in a business that is growing increasingly. One of the methods carried out by PT. Sabina Tirta Utamain order to remain competitive by implementing Total Quality Management (TQM) . through an obsession toward quality, teamwork, continus system improvement, education and training, unity of purpose, and employee involvement. TQM is a system to achive the goals of an organization, one of which is maintaining product quality.Based on the result of interviews and observations, implementation of TQM in maintaining the quality of bottled mineral water products at PT. Sabina Still has reject products every month and teamwork is still careless in packing. Then As the result quality of bottled mineral waterproduced by PT. Sabina Tirta Utama has met the standard.


Author(s):  
Timothy K. Hight ◽  
Lee Hornberger ◽  
Lilia A. Sanchez

Abstract The Mechanical Engineering Design curriculum at Santa Clara University has been reviewed using the principles of Total Quality Management. The review has led to a clear mission statement and the inclusion of an explicit component of Critical Thinking in our curriculum. We have begun to develop the educational process that will enable us to accomplish this mission.


1992 ◽  
Vol 38 (5) ◽  
pp. 615-618 ◽  
Author(s):  
K Castañeda-Méndez

Abstract Public concern over increasing health-care costs plus dramatized testing errors, has resulted in CLIA '88 with its more stringent rules governing laboratory performance. The purpose of the 1990 U.S. Health Care Financing Administration Final Rules for Proficiency Tests is to separate the quality laboratory from the poorly performing one. From the perspective of total quality management, the customer (patient) defines quality as virtually error-free test results. The current proficiency testing format defeats this. Its effective purpose is not to identify quality laboratories but to shut down the most prolific laboratories--regardless of their quality. There are two reasons for this. First, the proficiency testing format is incomplete: it is missing a minimum frequency criterion. Second, the data for determining the quality of a laboratory's performance (the degree of error-free results) are not being used. I propose a solution based on continuous improvement that promotes voluntarism, favors the quality laboratory, and reduces federal regulation.


1991 ◽  
Vol 6 (2) ◽  
pp. 63-67
Author(s):  
B. Henderson-Sellers

The object-oriented (OO) approach to building information systems, if applied correctly, can greatly enhance the quality of the finished software product. This emphasis on greater quality is paralleled by the management philosophy known as Total Quality Management (TQM). Based on the common theme of ‘quality’, parallels are drawn between the OO and TQM philosophies in order to optimize on the benefits to quality software engineering offered by the object-oriented approach.


Sign in / Sign up

Export Citation Format

Share Document