Offense or Defense

Author(s):  
Tahani Abdallah AbdelJawad

Using a niche service provider, Zforce Government Solutions (ZGS), this case provides the reader with a first-hand examination of the organizational issues resulting from ineffective recruiting, retention, and succession planning, allowing for the acknowledgment of the coherent, interdependent, and interrelated relationship between the aforementioned topics. This case study performs a revelatory assessment of ZGS's application of Harvard's Soft HRM model and fundamentals of key issues reflecting organizational mismanagement of human talent, where human talent is vital to organizational continuity. Written from the vantage point of a previous ZGS senior management employee, this case study utilizes a qualitative research approach, with empirical data gathered from four in-depth interviews conducted with previous ZGS leadership employees. Ultimately, the case study is intended to induce reader-reflection on the various components of importance in talent management, which play a significant role in accomplishing employee loyalty and employee retention.

Author(s):  
Misbahul Fuad

In its development, madrasas experienced ups and downs in their development. The most basic problem is the management aspect. The following cases of management are interesting to note. There are schools or madrasas that initially experience setbacks, then can progress rapidly. On the other hand, there are schools or madrassas that initially developed, but then almost went out of business. One of the reasons is due to the management that is not mature enough, therefore personnel management in the world of education is very important especially in educational institutions especially Islamic-based educational institutions. This study aims to determine the application of personnel management in Islamic education institutions and supporting and inhibiting factors in its application. This research is a type of field research with a multi-case study research approach. Data collection methods used Participatory Observation and In-depth interviews. The steps of data analysis in this study use the analysis of the Miles and Huberman models. Based on the results of research in the field it was found that: 1) The implementation of personnel management in MA Darul Ihsan Samarinda and YPM Diponegoro Tenggarong Seberang High School which consisted of educators and education staff. There are several components of personnel management, including seven components that have different divisions and elements, namely planning, recruitment, coaching, dismissal, but there are three important components that have not been comprehensively applied, namely compensation, appointment and evaluation. 2) Supporting factors for the implementation of personnel management in MA Darul Ihsan Samarinda and YPM Diponegoro Tenggarong Seberang High School are the motivation given by the madrasa headmaster and headmaster to their personnel so that they always try to be better and give encouragement or enthusiasm in carrying out their tasks. Both vision, mission, goals because each institution must have a vision, mission and goals as well as MA Darul Ihsan Samarinda and YPM Diponegoro Tenggarong High School have a vision, mission and clear objectives, while the inhibiting factor in the implementation of personnel administration is a means of implementing administration in MA Darul Ihsan Samarinda and YPM Diponegoro Tenggarong Seberang High School due to the unavailability of sufficient funds and human resources in their fields.


2018 ◽  
Vol 14 (6) ◽  
pp. 635-647
Author(s):  
Anthony Allred ◽  
Skyler King ◽  
Clinton Amos

Synopsis VoiceStream was a strong brand within the digital wireless communications industry at the time CEO Robert Dodson led the company. It had a loyal following of customers and a strong reputation for value. Despite pushback from senior management, CEO Robert Dotson made the decision to undergo a rebranding strategy during a period of declining revenue and growth. As VoiceStream transitioned to T-Mobile, it had initial success, but faced the challenge of how to position the brand long term. Research methodology This case study was written with the historical background of a well-known company and traces key decisions made during the company’s rebranding transition. This case comes complete with insights from then current CEO, Robert Dotson. Relevant courses and levels This case is suitable for undergraduate and graduate courses in marketing, management or strategy, where students are studying brand management. Additionally, this case will be valuable for courses that include advanced branding strategies such as rebranding. This case could also be used for discussion in positioning and advertising techniques. This case includes, via in-depth interviews, critical strategic insights from CEO Robert Dotson. The case illustrates some of the major opportunities and threats associated with the VoiceStream/T-Mobile rebranding strategy.


2015 ◽  
Vol 4 (1) ◽  
pp. 1-21
Author(s):  
Rizki Bunga Lestari ◽  
Soni Akhmad Nulhaqim ◽  
Maulana Irfan

The title of this research is “Teamwork of Development Partnership (Case Study Development Partnership Teamwork of Poverty in Bogor)”. This research aims to describe the teamwork process conducted by the Working Group on Development Partnership include communication, compromise, cooperation, coordination, and consummation. Teamwork that made the Working Group in an effort to reduce poverty in Bogor. Researcher used a qualitative research approach with case study method, while the instruments used in data collection is interview, observation guidelines, and guidance documentation. The technique used an in-depth interviews, non-participatory observation, and literature study. Informants in this research is 11 people, they are 4 persons from SKPD, 2 persons from BUMD, 2 persons from BUMN, and 3 persons from private sector. The results of this research indicate that good teamwork is determined by communication, compromise, cooperation, coordination, and consummation. Communications flow into upward, downward, and horizontal, both formally and informally, through the medium of verbal and non-verbal communication. Compromises is used to resolve the differences that determined the best alternative. Cooperation as a form of cooperation through the participation of members in carrying out its duties and responsibilities. Coordination is used to integrate the goals and activities of the Working Group in order to direct, there is no overlap. Then, the consummation is used through improvements in poverty reduction activities in Bogor. Thus, the researchers suggest a training program “Team Building Training to Improve the Quality of Teamwork”. The purpose of this training is to raise awareness of Pokja members so that they understand the importance of teamwork that goes with effective and implement a strategy or technique in achieving teamwork, so that the Pokja was able to develop and implement effective teamwork in tackling poverty.Keywords: Human Service Organization, Teamwork, Komunikasi dan Kooperasi


2016 ◽  
Vol 6 (3) ◽  
pp. 122 ◽  
Author(s):  
Vimala Kadiresan ◽  
Naail Mohammed Kamil ◽  
Mohd Rafiq Mohamad Mazlan ◽  
Mohammed Borhandden Musah ◽  
Mohamad Hisyam Selamat

Purpose - This exploratory study investigates the human resource practices that influence employee retention, employing the case study of Albukhary International University (AIU). Design/methodology/approach- Using a non-probability sampling technique, particularly, convenience sampling, the researchers conducted six intensive individual depth interviews (IDIs) from the academics of AIU, Kedah, Malaysia.Finding - Employing content analysis of rich qualitative data, the results from the intensive IDIs led to some revelations, that in order to encourage employee retention, six recommendations should be considered; organisational strategy, career development, benefits (indirect and non-financial), convenience, organisational commitment, work experience, and fit with Job. The study also proposes that University should place emphasis on psychological contract which can directly lead to improvement in employee engagement.Implications - Several implications from the research were discussed.Value/originality- . This study is the first of its kind critically investigating the aspects of employee retention, employee engagement and psychological aspects at AIU in particular and the context of the Private Higher Education Institutions (HEIs) in Malaysia at the larger scale. The findings trigger more research interests among the current and future scholars who might be interested in this field.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emily Gray ◽  
Kathleen Geraldine Farrell

PurposeThe relationship between the shortage of chefs for the hospitality industry in Ireland and the lack of uptake for chef apprenticeship is an underexplored topic. This study investigates attitudes to chef training and chef apprenticeship among industry representatives and second-level students.Design/methodology/approachUsing a mixed method approach, the qualitative research comprised of in-depth interviews conducted with key experts in the industry and from the educational sector. The quantitative research approach comprised of questionnaires conducted with second-level students.FindingsThe research results found that there is a stigma attached to chef apprenticeships, and this is part of the reason that the apprenticeship has low uptake. However, it was also found that working conditions in the industry were a real concern.Research limitations/implicationsThis is an exploratory study with a small sample of interviewees and survey respondents. However, it is a first step towards understanding some of the key issues relating to low uptake for chef apprenticeship.Practical implicationsAccess for second-level students to information regarding the benefits of a chef apprenticeship is lacking. It is necessary to convince students that an apprenticeship is as beneficial as a degree. Training for career guidance councillors is needed.Originality/valueThere is a dearth of research on the low uptake to chef apprenticeship. Research is recommended into how to re-brand chef apprenticeship.


2020 ◽  
Vol 7 (2) ◽  
pp. 207
Author(s):  
Novian Abdi Firdausi ◽  
Sri Herianingrum

This research aims to determine the implementations of Islamic economic principles in financial aspects at Siti Khodijah Muhammadiyah Sepanjang Branch Sidoarjo Hospital. Adiwarman Karim formulated five Islamic economics principles, namely Tauhid (Faith), ‘Adl (Justice), Nubuwwah (Prophethood), Khilafah (Governance), and Ma’ad (Return). Using a descriptive qualitative case study as a research approach while using in-depth interviews with key informants, and Analytic Network Process (ANP) to find which principles implementations are dominant. The Study results show that Siti Khodijah Muhammadiyah Sepanjang Branch Sidoarjo Hospital has not used a full sharia-compliant financial system yet. It has distinctive accounting guidelines, incomes and capitals purely from operating profits, and having special council as sharia supervisor. From ANP analysis, the dominant aspects are Financial Allocation from ‘Adl aspect, Leadership Management from Khilafah aspect, ZISWAF Management from Ma’ad aspect, Amanah from Nubuwwah aspect, and Akidah and Akhlak from Tauhid aspect.Keywords: Islamic economic principles, hospital finance, implementation, ANP


2019 ◽  
Vol 16 (2) ◽  
pp. 85-92
Author(s):  
Supriyadi Supriyadi

This research aimed to analyze Multinational Enterprises behavior and aggressive transfer pricing practices that compliance of promotion expenses (Case Study PT MSM). First, to analyze formal compliance of promotion expenses on MNEs. Second, to analyze material compliance of promotion expense on MNEs. Third, to analyze economic benefits for PT MSM and MNEs.The research approach used is descriptive qualitative with data collection through in-depth interviews with informations determinded by Account Representative of the Tax Sercive Office B that handles PT MSM. The research instrument is the data and information collection through interview dan documentation. This reseach  is used MNEs theory and compliance theory.The research results show that: first, promotion expenses on MNEs that Case Study PT MSM reach about Rp 3,2triliun from fiscal year about 2003 until 2016 average 20% form sales.  For formal compliance analysis for promotion expenses for PT MSM is comply with Ministry of Finance Regulation number 02/PMK.03/2010 about promotion expenses with attaching nominative list of promotion expenses. Second, for material compliance analysis of promotion expenses is not directly related for PT MSM, to promote MNEs. Third, promotion expenses that paying PT MSM gives economic benefit  for promotion of MNEs. Therefore PT MSM  should get renumeration because of  its function, assets and risks.


Author(s):  
Nur Ismi Ramadani

This study aims to describe the psychological Impact of vulnerability experiences experienced by retired Indonesian migrant workers who experience vulnerability from unpleasant treatment during the migration process. This research is a case study with a descriptive qualitative research approach and uses data collection methods, namely in-depth interviews and observations. The subjects of this studu were three women who live in Bangkala Village, Manggala District, Makassar city, who have backgrounds as former women migrant workers. The results of the data analysis show that the subject experiences various psychological dynamic conditions that greatly impact the vulnerability experienced during his tenure as migrant workers in the oil palm plantation sector. Such as trauma, emotional disturbances and anxiety disorder with different psychological coping strategies depending on the specific situation experienced by each subject.


Author(s):  
Diego de Melo Conti ◽  
Arnoldo José de Hoyos Guevara ◽  
Harald Heinrichs ◽  
Luciano Ferreira da Silva ◽  
Cristiano Capellani Quaresma ◽  
...  

Abstract Cities and their constant growth have a crucial role in global sustainable development. The objective of this article is to present a conceptual framework of collaborative governance for the shaping of sustainable cities. The adoption of the multiple case study (5) method allowed understanding the reality of the cities of Copenhagen (Denmark), Amsterdam (Netherlands), London (England), Hamburg (Germany) and Barcelona (Spain). Sources of evidence were collected through in-depth interviews, documents, and observation, plus the data analysis was performed by using the NVivo software. For that, exploratory-descriptive research was conducted with the use of a qualitative research approach. The results exhibit strategies, benefits, risks, and limits inherent to collaborative governance systems in the cities and bring contributions to the development of the governance theory.


2019 ◽  
Vol 2 (2) ◽  
pp. 178-195
Author(s):  
Manhong Lai ◽  
Lijia Wang

Purpose: This study aims to reveal the recent characteristics of school-based teacher development (STD) in China since it is perceived as a key measure to achieve success in raising educational quality in the country. Design/Approach/Methods: A qualitative research approach with in-depth interviews of 18 teachers at two primary schools in Beijing was used. Findings: Through the lens of cultural-historical activity theory (CHAT), it was observed that the objectives adaptation of teacher communities was made under the control of the District Education Bureau. STD provides the venue for ordinary teachers to learn, understand, and implement the teaching initiatives promoted by the district. Teacher communities at school level therefore implement continuous professional development initiatives promoted by Education Bureau teaching research officers. Originality/Value: This article argues that the administrative style of local government affected teacher community’s object, rules, and division of labor. It also contributes an indigenous interpretation of the CHAT theory.


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