Navigating the New Normal
The higher education world within the US changed markedly and permanently with the COVID-19 shutdown in March of 2020. The exact impact of this change will vary by institution and be evolving for years, but higher education leaders will need to negotiate this changed environment in the most effective way possible for their individual institution. Unlike previous major changes, the COVID-19 shutdown greatly restricted options and resources at the disposal of higher education leaders. This presents an unprecedented challenge to those who are tasked with preserving and furthering their institutions. However, in the midst of this unexpected challenge to the very existence of some institutions, many now have developed the necessary capabilities to carry out their missions more broadly than ever before. It is the purpose of this chapter to explore the changes that are influencing colleges and universities in the US and to propose ways that chancellors and presidents can navigate these conditions to allow their institutions to survive and even thrive.