The Stakes of Social Media

2022 ◽  
pp. 196-222
Author(s):  
Elodie A Attié ◽  
Anne Bouvet ◽  
Jérôme Guibert

The COVID-19 context affected the use of social media. Video and voice chat facilitate social interactions during the current social distancing requirements. However, social media creates unrealistic reference points of comparison. The time spent on social media can thus diminish well-being. Researchers and managers aspire to understand how sentiments can control social media. Another research interest regards which techniques create positive sentiments and enhance user experience. This chapter introduces the main stakes of social media, how sentiments change social media, and in turn, social media influences sentiments. The main focus presents a literature review regarding the techniques to analyze sentiments. Finally, solutions and recommendations contemplate the use of social media, for both users and social media platforms.

2020 ◽  
Vol 338 ◽  
pp. 363-379
Author(s):  
Nemer Aburumman ◽  
Róbert Szilágyi

Social media has become a new revolution in communications and most governments around the world use these platforms as two-way communication between them and the citizens. The Jordanian government started using these platforms early, so this paper came to examine the Jordanian's practice on these platforms. The paper use two way of analysis, the first one was a systematic literature review in the largest two databases (Scopus and Web of Science). After the literature has been analysed and the paper found the best practices for governments around the world, three main determinants were identified for any government to start the use of social media (presence, up to date information and interaction). The most popular Jordanian's social platforms (Facebook, Twitter, and YouTube) have been selected to start the analyses and 52 Jordanian governmental institutions (all the 25 ministries and 27 institutions belong to the prime ministry) have been analysed. After the institutions' websites and their pages or accounts on social media platforms scanned and analysed, most of the institutions have fulfilled the first two criteria (presence) and 77% shows that they have appearances on social media and (up to date information) 67% of the institutions regularly updated their information. But for the last criteria (interaction) we have found that the institutions still need to improve their interactions with the citizens since the results showed only 38% of these institutions have interaction on their pages or accounts on social media.


The communication between individuals has been changed and transformed by the use and popularization of mass media. The use of social media profoundly influences the mechanics of daily life by affecting the informal interactions of individuals, as well as institutional structures and professional routines. With the widespread and increasing use of social media platforms, the effects of these platforms on individuals and society have also formed a vital research ground. The concept of context collapse can be considered one of these effects and refers to the fact that different contexts, which are an essential determinant in face-to-face social relations, collapse in virtual space. Social media platforms are open to anyone and transfer communications in different contexts in physical places into one single space. That fact causes a context collapse. Social media, where different contexts collapse on each other, remove the reference points of individuals by making their self-presentation practices more complex. This study aims to discuss the theoretical foundations of the context collapse and present a multi-disciplinary perspective by addressing social psychology and new media disciplines. For this purpose, first, the importance of context in daily life practices was emphasized within the framework of these disciplines. Afterward, theoretical debates and empirical studies on context collapse have been reviewed. Finally, the relationships between the context collapse and gender roles and the effects of the COVID-19 pandemic are discussed. Keywords: Context collapse, self, social cognition, social roles, gender, COVID-19


2021 ◽  
Vol 4 (2) ◽  
pp. 81-98
Author(s):  
Joshua Ebere Chukwuere ◽  
◽  
Goodness Chinazor Joshua Chukwuere

This paper analysed the effect of social media news on human psychology during pandemic outbreaks by applying narrative literature review procedures. Social media is an online platform whereby people interact and share vital information, including human health issues. Health organisations, workers, and individuals use social media platforms on Websites 2.0 such as WhatsApp, Skype, Twitter, Facebook, YouTube, Instagram, and many others to communicate and share health information with the public. Web 2.0 intensified user-generated content over the Internet, while 3.0 revolutionised information sharing in making the world information-oriented. Social media platforms such as Web 2.0 and 3.0 continually nourish the human mind and thoughts with positive and negative news during pandemic outbreaks. The absorbed nourishments affect human psychology positively or negatively. To achieve the aim of this paper, a narrative literature review (NLR) was deployed in evaluating some academic literature documents in seeking to understand the effects of social media news on human psychosocial well-being. This paper revealed an insightful positive effect of social media news on human psychology during pandemic outbreaks, in stimulating the human mind and creating a positive action and feeling. At the same time, the negative effects of social media news create fears, anxiety, tension, panic, and many others in the users‘ minds during the health crisis period.


Author(s):  
Nur Sanny Rahmawati ◽  
Rahmi Rahmi

Library promotion through social media is an integral part of library services, especially for academic libraries. Social media can inform the end-users of what library’s resources and services and give librarians an impression of users’ views and needs. This study aimed to determine the use of social media to promote academic libraries in Indonesia. This research used a qualitative approach, specifically a systematic literature review, and includes details about identifying the research questions, the literature search process, data synthesis and search results. Based on the scientific papers identified and reviewed, the majority of research was published in 2019. The most frequent social media platforms for library promotions were Facebook and Instagram. Academic libraries located in Yogyakarta carried out the most social media promotions. Obstacles to promoting libraries through social media in Indonesia were primarily due to internal factors of libraries.


2021 ◽  
Vol 10 (4) ◽  
pp. 240
Author(s):  
Qihang Qiu ◽  
Mu Zhang

The industry of intangible cultural heritage (ICH) tourism continues to grow, and social media can serve as an essential tool to promote this trend. Although ICH tourism development is outstanding in China, the language structure and restricted use of social media render ICH difficult for non-Chinese speakers to understand. Using content analysis, this study investigates the structure and relationships among cognitive elements of ICH tourism based on 9074 blogs posted between 2011 and 2020 on Weibo.com, one of the most popular social media platforms in China. The main analysis process consisted of matrix construction, dimension classification, and semantic network analysis. Findings indicated that the cognitive image of ICH tourism on social media can be divided into seven dimensions: institutions, ICH and inheritors, tourism products, traditional festivals and seasons, tourism facilities and services, visitors, and regions. This network vividly illustrates ICH tourism and depicts the roles of organizers, residents, inheritors, and tourists. Among these elements, institutions hold the greatest power to regulate and control ICH tourism activities, and folklore appears to be the most common type of ICH resource that can be developed into tourism activities. Practically, the results offer insight for policymakers regarding ways to better balance the relationships among heritage protection, the business economy, and people’s well-being. Such strategies can promote the industrialization of ICH tourism. In addition, through content analysis, this paper confirms the effectiveness of social media in providing a richer understanding of ICH tourism.


Author(s):  
Sally Quinn

Despite the negative press social media platforms like Facebook receive in mainstream media, there is a large amount of research showing positive associations with their use. Although it is accepted that there are potential negative effects associated with using these platforms, this chapter focuses on the positive aspects and discusses the evidence, showing that the use of social media platforms can be positively associated with feelings of connectedness with others, to providing and receiving social support from others (e.g., social capital), and to psychological well-being. The chapter also examines the evidence suggesting that certain groups of people (e.g., socially anxious) may be more likely to reap these benefits. Finally, the chapter examines the evidence showing how the use of social media by young people specifically has been seen to have some relationship with positive outcomes.


2020 ◽  
Author(s):  
Christophe Olivier Schneble ◽  
Maddalena Favaretto ◽  
Bernice Simonne Elger ◽  
David Martin Shaw

BACKGROUND Terms and conditions define the relationship between social media companies and users. However, these legal agreements are long and written in a complex language. It remains questionable whether users understand the terms and conditions and are aware of the consequences of joining such a network. With children from a young age interacting with social media, companies are acquiring large amounts of data, resulting in longitudinal data sets that most researchers can only dream of. The use of social media by children is highly relevant to their mental and physical health for 2 reasons: their health can be adversely affected by social media and their data can be used to conduct health research. OBJECTIVE The aim of this paper is to offer an ethical analysis of how the most common social media apps and services inform users and obtain their consent regarding privacy and other issues and to discuss how lessons from research ethics can lead to trusted partnerships between users and social media companies. Our paper focuses on children, who represent a sensitive group among users of social media platforms. METHODS A thematic analysis of the terms and conditions of the 20 most popular social media platforms and the 2 predominant mobile phone ecosystems (Android and iOS) was conducted. The results of this analysis served as the basis for scoring these platforms. RESULTS The analysis showed that most platforms comply with the age requirements issued by legislators. However, the consent process during sign-up was not taken seriously. Terms and conditions are often too long and difficult to understand, especially for younger users. The same applies to age verification, which is not realized proactively but instead relies on other users who report underaged users. CONCLUSIONS This study reveals that social media networks are still lacking in many respects regarding the adequate protection of children. Consent procedures are flawed because they are too complex, and in some cases, children can create social media accounts without sufficient age verification or parental oversight. Adopting measures based on key ethical principles will safeguard the health and well-being of children. This could mean standardizing the registration process in accordance with modern research ethics procedures: give users the key facts that they need in a format that can be read easily and quickly, rather than forcing them to wade through chapters of legal language that they cannot understand. Improving these processes would help safeguard the mental health of children and other social media users.


2020 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Muhammad Maga Sule ◽  
Atiku Garba Yahaya

<p><em>The speedy advancement in internet technology has revolutionized the use of social media platforms as ways of communication globally. </em><em>This paper examines the proliferations social media sites in the world and its use among the Muslims.  Unlike traditional media, most of internet based means of social interactions are user-generated. It allows the individual to determine the content of the message with or without censorship or regulation. The liberty to open an account with any site of choice and the freedom it entails, lured some Muslim</em><em>s</em><em> to surf social media without recourse to or in line with the basic tenets of Islamic teachings.  The paper </em><em>is</em><em> a qualitative method where In-Depth Interviews were conducted with seasoned social users.  The researchers purposively selected three participants for the study and interview because they are Muslims and possessed the knowledge about the phenomenon investigated. Some of the findings of the study revealed that some Muslims finds it convenient to share or post unsubstantiated religious messages on social media. Similarly, it has paved way for increasing number of untrained social media preachers. This makes it a delicate tool at the disposal of some of Muslim to fan antagonism among Muslim of creeds and sects in Nigeria. The article concludes that social media is a double-edged sword which side-effects as apparent when Muslim user do not resort to the teachings of Islam as the guiding principle when surfing the social media sites. The unfettered user-generated content of social media in 21<sup>st</sup> century enables the users to operate outside the ambit of the Islamic convention of social interactions.</em></p>


Author(s):  
Munmun De Choudhury

Social media platforms have emerged as rich repositories of information relating to people’s activities, emotions, and linguistic expression. This chapter highlights how these data may be harnessed to reason about human mental and psychological well-being. It also discusses the emergent role of social media in providing a platform of self-disclosure and support to distressed and vulnerable communities. It reflects on how this new line of research bears potential for informing the design of timely and tailored interventions, provisions for improved personal and societal well-being assessment, privacy and ethical considerations, and the challenges and opportunities of the increasing ubiquity of social media.


2021 ◽  
pp. 1326365X2110037
Author(s):  
D. Guna Graciyal ◽  
Deepa Viswam

Virtual engagement of lives has been made possible with the advent of social media. Almost 80% of the day are spent virtually on Facebook, Instagram, Twitter, YouTube, Snapchat, etc. Usage of social media to connect to and communicate with the ones we care about is always healthy, termed as social networking. Social dysfunction occurs when the constant communication leads to the point where our real or offline life gets replaced by virtual or online life. There is a slight boundary between social networking and social dysfunction. When social networking is advantageous, social dysfunction affects emotional well-being. When emotional well-being is affected, many users experience a compulsion to dissociate from the real world as they find virtual world, full of fantasy and enjoyment. When the Internet was created, perhaps no one was aware of its potential. More than the convenience for sharing of information it has brought the world so close to crumbling the geographical boundaries. The more people-to-people communication is, the more is the strengthening of relationships, bonds grow stronger with ‘more’ social media platforms. Being on ‘more’ social media platforms has become a benchmark for living amidst the younger generation. Either as an activity of happiness or as an activity of pleasure, users tend to use social media at varying levels. This paper aims to conceptualize the the intricacies of social media in young lives and to discern whether their association is happiness or pleasure activity. The research method of this paper has a mixed-methods research design combining data from structured survey with information outputs from in-depth interviews.


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