Financial Inclusion and Mobile Payment to Empower Small and Medium-Sized Enterprises

2022 ◽  
pp. 50-59
Author(s):  
Mia Fithriyah ◽  
Masairol Masri ◽  
Mohammad Nabil Almunawar ◽  
Muhammad Anshari

Despite the increasing adoption of financial technology (FinTech) and the need for secure payment methods, mobile payments as a mode of settling daily business transactions have not received sufficient attention. To date, several business actors prefer to use conventional money payment modes. However, it is apparent that the need for a more effective payment method today is considered as a basic necessity, considering the current complexity of consumers and the negative effect of COVID-19. Moreover, the crisis raised a wave of apprehension over a large number of business actors, particularly small and medium-size enterprises (SMEs). The literature search indicated that the government should implement the correct policy to help create an acceptable environment for financial transactions for both the user and providers. It is also necessary to ensure that client security and privacy rights are protected during the mobile payment transactions.

Author(s):  
Y. Kwon

This chapter introduces three mobile payment plans that have been launched in Korea: mobile banking service, mobile prepaid electronic cash service and mobile phone bill service. Based on the recent experiences of the Korean economy, this chapter discusses the regulatory and monetary policy issues associated with mobile payments. Mobile payments are superior to existing means of payments because of their efficiency and convenience and mobile network operators (MNOs) are on the verge of turning into non-bank financial institutions in their nature. The government needs to facilitate the crossbreed between banks and MNOs to accelerate the development of efficient payment instruments rather than hindering innovation in banking industry.


2021 ◽  
Vol 7 (1) ◽  
pp. 45-65
Author(s):  
Evayani Evayani ◽  
Dini Ariani ◽  
Dinaroe Dinaroe

In recent years, the number of internet users and smartphones was increasing enormously in Indonesia. The development of the internet occurs rapidly and gives a significant influence on every aspect of life. The growing information technology allows people to easily perform various financial transactions by using mobile payments. This research aimed to examine the influence of mobility, compatibility, and trust toward the intention of users to use mobile payment. The research was conducted in Banda Aceh by taking samples of the PayTren users. The purposive sampling method was being used in gathering data and the main instrument of data collection was in the form of a questionnaire, which was being measured on a Likert scale. The data Samples were Banda Aceh inhabitants who use PayTren as their mobile payment platform. A total of 119 data were processed using SPSS and the analysis result of the model showed that mobility, compatibility, and trust affected the intention to use mobile payment PayTren.


2020 ◽  
Vol 8 (2) ◽  
pp. 118-123
Author(s):  
Ashish Jaiswal

Digital India programme of Government of India has promoting and encouraging the usage of digital payments for the various goods and services being availed by the citizens. The Government wants to develop a Digitally Empowered economy through the cashless transactions. As far as government agencies are concerned, mobile based payment is a noteworthy development on various domains, because it is going to increase ease and productivity for both the agencies and citizens themselves. Citizens who are using the Government services are concerned of the privacy of the data and information. Government needs to evaluate the procedure from beginning to end to ensure it meets strict standards and keeps information private. Poor literacy levels are a problem with this technology. The mobile payment services have to be effective in terms of usability, cost, efficiency, interoperability and security for transactions of all categories of citizens. Mobile payments options needs to be available even on low end mobile handsets.


Author(s):  
Eunice Yeboah Afeti ◽  
Joshua Ofori Amanfo

Merchant adoption of mobile payments is facilitating new business models and changing the way merchants run their brick and mortar businesses. Despite the advantages of mobile payment adoption to the merchant, they still hesitate to adopt mobile payments. Thus, the study seeks to explore qualitatively through a case study the enablers and inhibitors to merchant adoption of mobile payments. The study identified that merchants are adopting mobile payments to facilitate new business models, to promote the disintermediation of traditional intermediaries, to offer different possibilities of growing their businesses, and to reduce transaction costs. Even though merchants believe that mobile payments adoption and use improve operational efficiency to their businesses, there are instances of fraud, particularly in the peer-to-peer transfer sector, data breaches, data security, and privacy concerns. Therefore, it is imperative for service providers of mobile payments to enhance technological issues regarding privacy protection that could enhance trust towards mobile payment adoption.


2009 ◽  
pp. 1699-1712
Author(s):  
Youngsun Kwon ◽  
Changi Nam

This chapter introduces three mobile payment plans that have been launched in Korea: mobile banking service, mobile prepaid electronic cash service and mobile phone bill service. Based on the recent experiences of the Korean economy, this chapter discusses the regulatory and monetary policy issues associated with mobile payments. Mobile payments are superior to existing means of payments because of their efficiency and convenience and mobile network operators (MNOs) are on the verge of turning into non-bank financial institutions in their nature. The government needs to facilitate the crossbreed between banks and MNOs to accelerate the development of efficient payment instruments rather than hindering innovation in banking industry.


Mobile payment systems are rapidly surpassing traditional payment options due to their ease of use and efficiency. Their convenience, however, raises the question – how secure are these systems? There is a great deal of insecurity and risk for consumers as mobile payments involve a lot of financial information. Past research indicates that when involved in online activities and e-payments, consumers are specifically concerned about privacy and security. This study aims to understand influence of demographic variables on security and privacy concerns of consumers by conducting a survey of 1087 respondents in 4 major cities of the state of Gujarat, India. The results indicate that demographic variables age, occupation, annual income and city have significant relationship with security and privacy concerns of consumers towards mobile payments. The findings of this study can benefit mobile service providers, system developers and m-payment vendors to have an actionable segmentation of different target groups based on demographic variables. Practitioners can formulate relevant strategies to address security and privacy concerns which will ultimately facilitate adoption of mobile payment systems.


Author(s):  
P. K. Kapur ◽  
Himanshu Sharma ◽  
Abhishek Tandon ◽  
Anu G. Aggarwal

Today, even a small street vendor in India provides the customer an option to pay electronically, using their wireless device. The businesses are aware that consumers are increasingly using smartphones to make payments for goods and services. Two types of mobile payments have been introduced by Indian retailers: wallet based and UPI (unified payments interface) based. With the government encouraging its cashless economy drive, it is backing UPI based mobile payment apps. Since earlier researchers studied the mobile payment adoption intention empirically, this study attempts to provide a mathematical model for adoption. The Bass model is used to study time based adoption pattern. Regression analysis was used to estimate the model parameters on BHIM app dataset, a UPI based government initiative. Findings show that the data fits the model well and the effect of coefficient of imitation is greater than that of innovation. Finally, discussions based on the results and implications for practitioners are provided. Future studies may use other extended versions of Bass model.


Author(s):  
Eunice Yeboah Afeti ◽  
Joshua Ofori Amanfo

Merchant adoption of mobile payments is facilitating new business models and changing the way merchants run their brick and mortar businesses. Despite the advantages of mobile payment adoption to the merchant, they still hesitate to adopt mobile payments. Thus, the study seeks to explore qualitatively through a case study the enablers and inhibitors to merchant adoption of mobile payments. The study identified that merchants are adopting mobile payments to facilitate new business models, to promote the disintermediation of traditional intermediaries, to offer different possibilities of growing their businesses, and to reduce transaction costs. Even though merchants believe that mobile payments adoption and use improve operational efficiency to their businesses, there are instances of fraud, particularly in the peer-to-peer transfer sector, data breaches, data security, and privacy concerns. Therefore, it is imperative for service providers of mobile payments to enhance technological issues regarding privacy protection that could enhance trust towards mobile payment adoption.


2009 ◽  
pp. 237-254 ◽  
Author(s):  
Mahil Carr

This chapter introduces concepts, frameworks and possible models for introducing mobile payments in India. The introductory section defines mobile payments, outlines its characteristics and identifies the stakeholders. Ideally, mobile payments have to be simple and usable, universal, interoperable, secure, private, affordable and be available within the country wide as well as globally. There are various stakeholders in this context: the customer, the merchant, banks, mobile network operators, software and technology service providers, mobile device manufacturers and the government. The technology considerations are addressed in a technological landscape with a wide variety of possibilities for implementing mobile payments. Implementations can be based on different access channels to the mobile device such as SMS, USSD or WAP/GPRS. The relative advantages and disadvantages each of these channels for mobile payments are discussed. Generic architectures that employ these technologies are modeled. The mobile phone carrying debit or card information (Track 2) within the device can act as a payment instrument. It can be used to extend the present day card based payment systems. This requires an independent entity called as a Trusted Service Manager (TSM) who provides the necessary hardware and software for handling transactions. The TSM is an intermediary between the financial institutions (banks) and the mobile network operators (telecommunications industry). Essentially the TSM accepts the information from the customer owning a mobile and it routes the financial transaction to the bank or an inter-bank clearing and settlement system (using an electronic interface—a financial switch) or to a payment systems operator (in the case that the customer is using a credit card). Possible models for one TSM in the country or having several independent TSMs are outlined. The TSMs may commu nicate with the financial system using the ISO 8583 messaging standards. Finally, technical standards and security issues are addressed. A symmetric encryption scheme (based on Triple DES or AES) can offer confidentiality of mobile payment transactions. However, for assuring integrity, authentication and non-repudiation a PKI scheme is required. Cost wise a PKI enabled scheme would be more than twice as costly as a symmetric scheme due to overheads in digital certificate transmission. Low value transactions may use the symmetric encryption standards whereas high value transactions can be done using asymmetric encryption standards.


2017 ◽  
Vol 1 (2) ◽  
pp. 117
Author(s):  
Fitri Nur Latifah ◽  
M Ruslianoor Maika ◽  
Masruchin Masruchin

In accordance with the purpose of Sidoarjo District as the city of Indonesian SMEs, the government of Sidoarjo regency fierce empower SMEs and also creating new entrepreneurs in Sidoarjo. We assess with jealous people creating new businesses to supplement the family income, especially housewives should be appreciated properly. Obstacles often faced by new entrepreneurs are not have a good knowledge of the methods of recording  finance both the cost of raw materials, operating costs, gain and losses. Not infrequently, the money that had been due to run out mixed business purposes or used for the needs of the family shopping. For that we want to provide training and mentoring for the housewife as new entrepreneurs especially in rural Kenongo to be able to make a simple bookkeeping for his business transactions. In the end, we hope that the additional knowledge of recording financial transactions, the housewife are able to get increased revenues and able to raise their business.


Sign in / Sign up

Export Citation Format

Share Document