Information Management and Strategic Communication for Institutional Change in Ethiopia

Author(s):  
Nigussie Meshesha Mitike

The growing need for institutional effectiveness and efficiency in meeting institutionally set objectives cannot be seen independent of information management and strategic communication. As a result, information management and strategic communication practices have become quite useful to improve the effectiveness and efficiency of institutions. To find out the information management and strategic communication situation in the Southern Nations, Nationalities and People's Regional state (SNNPRs) in Ethiopia, primary data were collected from nine zonal departments in selected three most populated zones namely Sidama, Gedeo and Hadiya among the 13 zones in the regional state. The study of the information management and strategic communication activities in the three zones was believed to indicate the overall performance in the public administration practices of the region where the three zones alone comprised almost 40% from 15 million population of the regional state. As part of the study, some secondary sources were also used and relevant literature was reviewed. Then, the data were classified using sex, age, qualification and experience, and also analyzed using frequency, percentage, mean value, standard deviation, T-test and correlation analysis. Based on the analysis, it was found out that the information management and strategic communication practice was less effective due to its intuitional placement where the section was given no or little importance in the institutional administration. Besides, it was found out that most of the challenges and problems related to Business Processing and Reengineering (BPR) implementation for institutional change in the state were quite related to the marginalization of information management and communication practices along with the inadequacy of finance and office equipment, and poor office situations like in the case of Gedeo zone. Actually there was better institutional change/reform in the public administration practices of Hadiya zone than the rest two zones. There was a strong correlation among the zones in information exchange level and challenges of BPR implementation. There was, indeed, about 63% success story in reducing process time, and more than 50% in reducing cost and about 50% success in proper use of resources and creating accountability in Hadiya zone though much more is expected. Sidama and Gedeo zones seem to have by far low successes in BPR implementation.

2020 ◽  
pp. 1240-1259
Author(s):  
Nigussie Meshesha Mitike

The growing need for institutional effectiveness and efficiency in meeting institutionally set objectives cannot be seen independent of information management and strategic communication. As a result, information management and strategic communication practices have become quite useful to improve the effectiveness and efficiency of institutions. To find out the information management and strategic communication situation in the Southern Nations, Nationalities and People's Regional state (SNNPRs) in Ethiopia, primary data were collected from nine zonal departments in selected three most populated zones namely Sidama, Gedeo and Hadiya among the 13 zones in the regional state. The study of the information management and strategic communication activities in the three zones was believed to indicate the overall performance in the public administration practices of the region where the three zones alone comprised almost 40% from 15 million population of the regional state. As part of the study, some secondary sources were also used and relevant literature was reviewed. Then, the data were classified using sex, age, qualification and experience, and also analyzed using frequency, percentage, mean value, standard deviation, T-test and correlation analysis. Based on the analysis, it was found out that the information management and strategic communication practice was less effective due to its intuitional placement where the section was given no or little importance in the institutional administration. Besides, it was found out that most of the challenges and problems related to Business Processing and Reengineering (BPR) implementation for institutional change in the state were quite related to the marginalization of information management and communication practices along with the inadequacy of finance and office equipment, and poor office situations like in the case of Gedeo zone. Actually there was better institutional change/reform in the public administration practices of Hadiya zone than the rest two zones. There was a strong correlation among the zones in information exchange level and challenges of BPR implementation. There was, indeed, about 63% success story in reducing process time, and more than 50% in reducing cost and about 50% success in proper use of resources and creating accountability in Hadiya zone though much more is expected. Sidama and Gedeo zones seem to have by far low successes in BPR implementation.


2018 ◽  
Vol 50 (9) ◽  
pp. 1319-1334 ◽  
Author(s):  
Jérôme Brugger

The article explores some of the conceptual discussions on information and communications technology (ICT) use in public administration in the 1970s. Based on ICT-maturity models, the interagency cooperation plans and their failed implementation are analyzed. This case study focuses on the discussions on the utilization of a unique identifier in Swiss public administration and describes the key concepts as well as the actual developments in this specific case. While the chosen approaches for shared use of resources encountered cultural and organizational limitations along with technical difficulties, new organizational practices for coordination and standardization were created and showed first results.


2016 ◽  
Vol 15 (2) ◽  
pp. 71-89
Author(s):  
Denise De Almeida Pereira ◽  
Fernanda Filgueiras Sauerbronn ◽  
Ana Carolina Pimentel Duarte Da Fonseca ◽  
Marcelo Alvaro Da Silva Macedo

In the public institutions of Brazilian direct administration the availability of financial resources is based on yearly budget funds; the process for use of resources is set in legislation and can be time consuming; and unused funds in one fiscal year can not be allocated to the following year. This context of constraints to action becomes particularly complex for organizations that act in the area of Science, Technology Innovation, like Centro de Análises de Sistemas Navais - CASNAV, that belongs to the Brazilian Navy. Thus, the objective of the research was to analyze how CASNAV’s strategic practices of budgeting and billing are formed, in order to deal with the restrictions and rules of public administration, according to the perception of practitioners involved in the process. This study was based on the perspective of strategy as a social practice and focused on the model of Whittington (2006). The single case study had a descriptive nature, which data collection was done through interviews, observation and analysis of documents and then treated by content analysis technique. Among the main results of the analysis highlights that: a) formation of strategic practices is directly linked to the process of interaction with customers; b) flexibility to deal with the financial or budgetary constraints is largely related to the client's needs; and (c) budgeting and billing practice is made possible by formalization of practitioners’ attributions, the proactivity and interaction with customers and the managerial skills developed internally.


Author(s):  
Igor Zvarych ◽  
Olena Zvarych

This article highlights current issues of effectiveness and efficiency of the public administration system. Using systemic and synergetic approaches, methods of analysis and synthesis, induction and deduction, comparative analysis it is established that the effectiveness of management is a result compared with the cost of achieving it (they include not only direct costs of management, but also implementation management decisions). At the same time, the tools of public administration can be divided into four types: organizational structures; belief; rules; financial resources, and their capabilities – two: external, which include the legal framework, leadership and resources, and internal in the composition of people, processes and strategies. At the same time, its effectiveness should be assessed in two ways: on the one hand, by assessing the available opportunities and the extent to which they are used to achieve organizational results (socalled internal efficiency), and on the other – by assessing the final achievements (external). The organizational results of public administration should be considered in two aspects. On the one hand, it is the implementation within the legal framework in accordance with the chosen strategy and under a certain guidance of such opportunities as resources, which means their allocation in accordance with the goals and objectives of the organization; processes and structures, which means their organization to achieve goals and objectives; and people, is the change of certain human factors, the emergence or resolution of existing conflicts, and so on. At the same time, the criteria for the effectiveness of public administration: the purposefulness of the organization and functioning of the public administration system; spending time on management issues and management operations; the state of functioning of the public administration system, its subsystems and other organizational structures; the complexity of the organization of the subject of public administration, its subsystems and units; the cost of maintaining and ensuring the proper functioning of such a management system. Therefore, based on the most common interpretation of the concept of efficiency, it is considered as a result compared with the cost of obtaining it. At the same time, the efficiency of management is a relative characteristic of a particular social governing system, reflected in various indicators that have both quantitative and qualitative features, the achievement of which is especially important in the development of modern civilized system market relations in modern Ukraine and its fustified relentless European integration aspirations.


2021 ◽  
pp. 109-126
Author(s):  
Giulia Allegrini ◽  
Stefano Spillare

Social media represents for public administration an important area to experi-ment forms of democratic innovation, however this potentiality is often unex-plored. This article, with a focus on the case of the city of Bologna aims to explore 1) whether and how public communication practices enhanced in local participa-tory processes can support a substantial form of participation; 2) which roles so-cial media specifically play in enhancing a participatory environment; 3) which kind of dynamics of interaction emerge between public administration and citizens and the challenges which need to be addressed by a public communication orient-ed to the public engagement.


2016 ◽  
Vol 4 (3) ◽  
pp. 383-392
Author(s):  
Роман Ламзин ◽  
Roman Lamzin ◽  
В Епинина ◽  
V Epinina ◽  
Я Кайль ◽  
...  

The article deals with the most important elements of the information support of representative and executive bodies in Russian regions – members of the three federal districts. The main problems of obtaining and using information resources of public administration entities in the Russian regions relate with establishment of stable communication channels between public authorities and society, which contribute to the expression of the public interest of the authorities and the receipt of the citizens of public services, related to informing on the activities of the authorities. The authors conclude that the implementation of existing regional legislation leads to the creation of effective mediation of administrative bodies that are able to increase the productivity of information communications in the region between the administrative structures and society. Specific activities for solving problems in the area of information support of public administration in the Russian regions and the modernization of the regional public administration are offered.


2020 ◽  
Vol 159 ◽  
pp. 05003
Author(s):  
Sayabek Ziyadin ◽  
Khakimzhan Malayev ◽  
Igor Fernández-Plazaola ◽  
Gulim Ismail ◽  
Anara Beyzhanova

In most advanced countries of the world, the transition of public administration to “digital tracks” is proceeding rather slowly; development is far behind officially defined and announced schedules. In this regard, the digital modernization of the public administration system becomes particularly relevant. The purpose of the article is to identify the prerogatives for digital modernization of the public administration system, based on an assessment of the development of digital government and identification of major barriers. Based on the assessment, a high level of development of the digital government in Kazakhstan has been determined, despite the special emphasis of government agencies on automation in recent years, the visible results of the conversion of public services into electronic format are still unsatisfactory. The article discusses the main barriers and prerogatives of digital modernization of the public administration system. The authors conclude that active digital modernization of the public administration system implies the expansion of methods for analyzing and evaluating the implementation of government programs and projects, including the audit of the effectiveness and efficiency of their implementation.


2014 ◽  
Vol 11 ◽  
pp. 3-10 ◽  
Author(s):  
Francesco Calabrò ◽  
Lucia Della Spina

Metropolitan Cities are considered a subject crucial to the development of the territories, for "... modernize the public administration, and respond with a streamlined structure and efficient response to the growing expectations of businesses and citizens" [.They should, therefore, be able to improve the competitiveness and attractiveness of the territories also through innovative forms of governance, able to used most effectively administrative action.This paper aims to deepen the reflection on the most appropriate tools whose metropolitan cities should have in order to respond to its founding purpose.


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