Information Management and Strategic Communication for Institutional Change in Ethiopia

2020 ◽  
pp. 1240-1259
Author(s):  
Nigussie Meshesha Mitike
Keyword(s):  
Institutional Change ◽  
Public Administration ◽  
Information Management ◽  
Information Exchange ◽  
Strategic Communication ◽  
The Public ◽  
Regional State ◽  
Communication Practices ◽  
Effectiveness And Efficiency ◽  
Hadiya Zone

The growing need for institutional effectiveness and efficiency in meeting institutionally set objectives cannot be seen independent of information management and strategic communication. As a result, information management and strategic communication practices have become quite useful to improve the effectiveness and efficiency of institutions. To find out the information management and strategic communication situation in the Southern Nations, Nationalities and People's Regional state (SNNPRs) in Ethiopia, primary data were collected from nine zonal departments in selected three most populated zones namely Sidama, Gedeo and Hadiya among the 13 zones in the regional state. The study of the information management and strategic communication activities in the three zones was believed to indicate the overall performance in the public administration practices of the region where the three zones alone comprised almost 40% from 15 million population of the regional state. As part of the study, some secondary sources were also used and relevant literature was reviewed. Then, the data were classified using sex, age, qualification and experience, and also analyzed using frequency, percentage, mean value, standard deviation, T-test and correlation analysis. Based on the analysis, it was found out that the information management and strategic communication practice was less effective due to its intuitional placement where the section was given no or little importance in the institutional administration. Besides, it was found out that most of the challenges and problems related to Business Processing and Reengineering (BPR) implementation for institutional change in the state were quite related to the marginalization of information management and communication practices along with the inadequacy of finance and office equipment, and poor office situations like in the case of Gedeo zone. Actually there was better institutional change/reform in the public administration practices of Hadiya zone than the rest two zones. There was a strong correlation among the zones in information exchange level and challenges of BPR implementation. There was, indeed, about 63% success story in reducing process time, and more than 50% in reducing cost and about 50% success in proper use of resources and creating accountability in Hadiya zone though much more is expected. Sidama and Gedeo zones seem to have by far low successes in BPR implementation.

Information Management and Strategic Communication for Institutional Change in Ethiopia

2015 ◽  
Vol 2 (4) ◽  
pp. 46-64
Author(s):  
Nigussie Meshesha Mitike
Keyword(s):  
Institutional Change ◽  
Public Administration ◽  
Information Management ◽  
Strategic Communication ◽  
The Public ◽  
Use Of Resources ◽  
Regional State ◽  
Communication Practices ◽  
Effectiveness And Efficiency ◽  
Hadiya Zone

The growing need for institutional effectiveness and efficiency in meeting institutionally set objectives cannot be seen independent of information management and strategic communication. As a result, information management and strategic communication practices have become quite useful to improve the effectiveness and efficiency of institutions. To find out the information management and strategic communication situation in the Southern Nations, Nationalities and People's Regional state (SNNPRs) in Ethiopia, primary data were collected from nine zonal departments in selected three most populated zones namely Sidama, Gedeo and Hadiya among the 13 zones in the regional state. The study of the information management and strategic communication activities in the three zones was believed to indicate the overall performance in the public administration practices of the region where the three zones alone comprised almost 40% from 15 million population of the regional state. As part of the study, some secondary sources were also used and relevant literature was reviewed. Then, the data were classified using sex, age, qualification and experience, and also analyzed using frequency, percentage, mean value, standard deviation, T-test and correlation analysis. Based on the analysis, it was found out that the information management and strategic communication practice was less effective due to its intuitional placement where the section was given no or little importance in the institutional administration. Besides, it was found out that most of the challenges and problems related to Business Processing and Reengineering (BPR) implementation for institutional change in the state were quite related to the marginalization of information management and communication practices along with the inadequacy of finance and office equipment, and poor office situations like in the case of Gedeo zone. Actually there was better institutional change/reform in the public administration practices of Hadiya zone than the rest two zones. There was a strong correlation among the zones in information exchange level and challenges of BPR implementation. There was, indeed, about 63% success story in reducing process time, and more than 50% in reducing cost and about 50% success in proper use of resources and creating accountability in Hadiya zone though much more is expected. Sidama and Gedeo zones seem to have by far low successes in BPR implementation.

scholarly journals PUBLIC ADMINISTRATION AND ACHIEVEMENT OF ITS EFFECTIVENESS AND EFFICIENCY

2021 ◽  
Author(s):  
Igor Zvarych ◽  
Olena Zvarych
Keyword(s):  
Public Administration ◽  
Organizational Structures ◽  
Legal Framework ◽  
Administration System ◽  
The Public ◽  
Effectiveness And Efficiency ◽  
Organizational Results ◽  
The One ◽  
The Cost ◽  
Goals And Objectives

This article highlights current issues of effectiveness and efficiency of the public administration system. Using systemic and synergetic approaches, methods of analysis and synthesis, induction and deduction, comparative analysis it is established that the effectiveness of management is a result compared with the cost of achieving it (they include not only direct costs of management, but also implementation management decisions). At the same time, the tools of public administration can be divided into four types: organizational structures; belief; rules; financial resources, and their capabilities – two: external, which include the legal framework, leadership and resources, and internal in the composition of people, processes and strategies. At the same time, its effectiveness should be assessed in two ways: on the one hand, by assessing the available opportunities and the extent to which they are used to achieve organizational results (socalled internal efficiency), and on the other – by assessing the final achievements (external). The organizational results of public administration should be considered in two aspects. On the one hand, it is the implementation within the legal framework in accordance with the chosen strategy and under a certain guidance of such opportunities as resources, which means their allocation in accordance with the goals and objectives of the organization; processes and structures, which means their organization to achieve goals and objectives; and people, is the change of certain human factors, the emergence or resolution of existing conflicts, and so on. At the same time, the criteria for the effectiveness of public administration: the purposefulness of the organization and functioning of the public administration system; spending time on management issues and management operations; the state of functioning of the public administration system, its subsystems and other organizational structures; the complexity of the organization of the subject of public administration, its subsystems and units; the cost of maintaining and ensuring the proper functioning of such a management system. Therefore, based on the most common interpretation of the concept of efficiency, it is considered as a result compared with the cost of obtaining it. At the same time, the efficiency of management is a relative characteristic of a particular social governing system, reflected in various indicators that have both quantitative and qualitative features, the achievement of which is especially important in the development of modern civilized system market relations in modern Ukraine and its fustified relentless European integration aspirations.

Public communication and the role of social media in enhancing democratic innovation: the case of the City of Bologna

2021 ◽  
pp. 109-126
Author(s):  
Giulia Allegrini ◽  
Stefano Spillare
Keyword(s):  
Social Media ◽  
Public Administration ◽  
Public Engagement ◽  
Public Communication ◽  
The Public ◽  
Substantial Form ◽  
Communication Practices ◽  
The City

Social media represents for public administration an important area to experi-ment forms of democratic innovation, however this potentiality is often unex-plored. This article, with a focus on the case of the city of Bologna aims to explore 1) whether and how public communication practices enhanced in local participa-tory processes can support a substantial form of participation; 2) which roles so-cial media specifically play in enhancing a participatory environment; 3) which kind of dynamics of interaction emerge between public administration and citizens and the challenges which need to be addressed by a public communication orient-ed to the public engagement.

OPTIMIZATION OF INFORMATION MANAGEMENT SYSTEM FOR PUBLIC ADMINISTRATION IN THE RUSSIAN REGIONS

2016 ◽  
Vol 4 (3) ◽  
pp. 383-392
Author(s):  
Роман Ламзин ◽  
Roman Lamzin ◽  
В Епинина ◽  
V Epinina ◽  
Я Кайль ◽  
...  
Keyword(s):  
Public Administration ◽  
Information Management ◽  
Information Management System ◽  
Information Support ◽  
Russian Regions ◽  
Public Authorities ◽  
The Public ◽  
Federal Districts ◽  
Specific Activities ◽  
Administrative Structures

The article deals with the most important elements of the information support of representative and executive bodies in Russian regions – members of the three federal districts. The main problems of obtaining and using information resources of public administration entities in the Russian regions relate with establishment of stable communication channels between public authorities and society, which contribute to the expression of the public interest of the authorities and the receipt of the citizens of public services, related to informing on the activities of the authorities. The authors conclude that the implementation of existing regional legislation leads to the creation of effective mediation of administrative bodies that are able to increase the productivity of information communications in the region between the administrative structures and society. Specific activities for solving problems in the area of information support of public administration in the Russian regions and the modernization of the regional public administration are offered.

scholarly journals AN OVERVIEW OF THE DISCURSIVE FIELD OF THE PROBLEMS OF THE FORMATION OF SOCIAL AND CIVIL DIALOGUE FOR PUBLIC DEVELOPMENT

2018 ◽  
Vol 1 (11) ◽  
pp. 306-312
Author(s):  
Iryna Vіtalіivna Chaplay
Keyword(s):  
Decision Making ◽  
Public Administration ◽  
Information Exchange ◽  
Communication Process ◽  
State Development ◽  
The Public ◽  
State Administration ◽  
The Social ◽  
Complex Decision ◽  
Discursive Field

The article features the behavior of participants in social and civil dialogue. Particular attention is paid to the formation of the main tools for the formation of the social and civilian potential of state development. The central role in shaping this process was played by the state authorities, providing the necessary communication tools of communication, which take place in all direc- tions of public administration. These tools are both formal and informal. It has been determined that these lower units in the multilayer system of com- munication support of state administration may not have sufficient powers to make a complex decision in their area of competence. This may reduce their own initiative and, in a broader sense, the habit of comfort, routine and the lack of an innovative communication process. On the contrary, a properly organized social and civil dialogue is developing on the basis of stimulating its self-organization and self-improvement.It is substantiated that the main functions of establishing a social and civ- il dialogue for state development are the coordination and coordination of the main tasks of information exchange and the formation of an atmosphere of mu- tual support and trust. The trustworthy nature of the social and civic provision of public administration is a prerequisite for a communication process through which information for a public decision is passed from one participant to another organization. This very form of social and civil dialogue has the potential to be an integrated means for uniting often conflicting participants in the communication process to ensure that common and acceptable solutions are adopted for both parties. The main problem of the formation of the socio-civilian potential of state development is due to the fact that not all information related to decision-making is in the hands of the subject of decision-making. That is why the necessary part of the democratic form of government is the establishment of meaningful com- munication tools of state authorities and the public.

scholarly journals Digital Modernization of the System of Public Administration: Prerogatives and Barriers

2020 ◽  
Vol 159 ◽  
pp. 05003
Author(s):  
Sayabek Ziyadin ◽  
Khakimzhan Malayev ◽  
Igor Fernández-Plazaola ◽  
Gulim Ismail ◽  
Anara Beyzhanova
Keyword(s):  
Public Administration ◽  
Government Agencies ◽  
Electronic Format ◽  
Government Programs ◽  
Digital Government ◽  
Administration System ◽  
The Public ◽  
The World ◽  
Effectiveness And Efficiency ◽  
High Level

In most advanced countries of the world, the transition of public administration to “digital tracks” is proceeding rather slowly; development is far behind officially defined and announced schedules. In this regard, the digital modernization of the public administration system becomes particularly relevant. The purpose of the article is to identify the prerogatives for digital modernization of the public administration system, based on an assessment of the development of digital government and identification of major barriers. Based on the assessment, a high level of development of the digital government in Kazakhstan has been determined, despite the special emphasis of government agencies on automation in recent years, the visible results of the conversion of public services into electronic format are still unsatisfactory. The article discusses the main barriers and prerogatives of digital modernization of the public administration system. The authors conclude that active digital modernization of the public administration system implies the expansion of methods for analyzing and evaluating the implementation of government programs and projects, including the audit of the effectiveness and efficiency of their implementation.

scholarly journals Innovative Tools for the Effectiveness and Efficiency of Administrative Action of the Metropolitan Cities: The Strategic Operational Programme

2014 ◽  
Vol 11 ◽  
pp. 3-10 ◽  
Author(s):  
Francesco Calabrò ◽  
Lucia Della Spina
Keyword(s):  
Public Administration ◽  
The Public ◽  
Administrative Action ◽  
Metropolitan Cities ◽  
Effectiveness And Efficiency

Metropolitan Cities are considered a subject crucial to the development of the territories, for "... modernize the public administration, and respond with a streamlined structure and efficient response to the growing expectations of businesses and citizens" [.They should, therefore, be able to improve the competitiveness and attractiveness of the territories also through innovative forms of governance, able to used most effectively administrative action.This paper aims to deepen the reflection on the most appropriate tools whose metropolitan cities should have in order to respond to its founding purpose.

scholarly journals Public Relations and Their Importance in the Growth of Civil Society Organizations in Macedonia

2019 ◽  
Vol 11 (1) ◽  
pp. 52-60
Author(s):  
Marina Tuneva ◽  
Dejan Andonov
Keyword(s):  
Civil Society ◽  
Public Relations ◽  
Ad Hoc ◽  
Strategic Communication ◽  
Civil Society Organizations ◽  
Media Relations ◽  
Communication Practice ◽  
The Public ◽  
Communication Practices ◽  
Online Campaigning

The article examines the ways in which civil society and citizens can get connected through the communication practices of CSOs. The purpose is to explore how CSOs perceive, organize and coordinate their strategic communication and PR, to identify problems they encountered and to recommend ways of improving their communication practice. The article found out that two-way communication with the public is achieved by organizing different types of events, media relations and online campaigning. Still, there is an insufficient understanding of the importance of strategic communication and ‘ad hoc’ approach is usually used. The reasons are lack of human resources and finances. The implications of these findings are discussed in detail in the article.

Sign in / Sign up

Export Citation Format

Share Document