The Effects of Online Cues and Perceived Risk on Customer Loyalty

2020 ◽  
Vol 33 (2) ◽  
pp. 64-75
Author(s):  
Sanjeev Prashar ◽  
Pranay Verma
Keyword(s):  
College Students ◽  
Customer Loyalty ◽  
Perceived Risk ◽  
Retail Sales ◽  
Price Comparison ◽  
Males And Females ◽  
Survey Responses ◽  
The Relationship

This article investigates the influence of perceived risk upon product display satisfaction, price comparison satisfaction, assortment satisfaction, and customer loyalty for footwear retail sales conducted online in India. 458 survey responses from college students who had purchased footwear online were analyzed. The findings show that price comparison satisfaction is the most important factor influencing assortment satisfaction. Assortment satisfaction leads to customer loyalty. The model suggests perceived risk is vital for customer loyalty, and that males and females perceive the relationship between product display satisfaction, assortment satisfaction, and price comparison satisfaction differently. Product display satisfaction, price comparison satisfaction, and assortment satisfaction are antecedents to customer loyalty but independent of perceived purchase risk

Exploring the Relationship Between College Students’ Barriers to Exercise and Motivation

2020 ◽  
Vol 33 (2) ◽  
Author(s):  
James W. Ball ◽  
Matthew R. Bice ◽  
Kimberly A. Maljak
Keyword(s):  
Physical Activity ◽  
College Students ◽  
Nontraditional Students ◽  
Well Being ◽  
Need Satisfaction ◽  
School Work ◽  
Psychological Need ◽  
Barriers To Exercise ◽  
Males And Females ◽  
The Relationship

Background: Demographics among college students are becoming increasingly diverse and the enrollment of students who are considered “nontraditional” is on the rise. Traditional and nontraditional students are faced with numerous physical activity barriers and increased responsibilities when it comes to balancing school, work, and physical activity. The purpose of this study was to examine relationships between college students’ barriers to exercise and motivation among traditional and nontraditional students. Furthermore, the study explored the relationships between college students’ barriers to exercise and motivation among males and females. Methods: Participants (n = 217) completed the Barriers to Being Active Questionnaire, the Psychological Need Satisfaction in Exercise Questionnaire, and the InternationalPhysical Activity Questionnaire. Results: The study found there were no differences among motivational factors, barriers to exercise, and traditional and nontraditional students. Females in this study reported significantly higher ratings of barriers compared to males. However, they reported higher ratings in the competence construct of Self-Determination Theory as compared to males. Conclusions: The current study,revealed traditional and nontraditional students, as well as males and females, all reported the same top three barriers to exercise that include: lack of time, energy, and willpower. Understanding college students’ motivation and barriers to physical activity is an important step in developing strategies to help them enhance their health and well-being. With the help of health professionals, college students can learn howto overcome these barriers.

Sex Differences in the Relationship between Machiavellianism and Self-Disclosure

1978 ◽  
Vol 42 (3) ◽  
pp. 715-721 ◽  
Author(s):  
David E. Domelsmith ◽  
James T. Dietch
Keyword(s):  
College Students ◽  
Sex Differences ◽  
Negative Correlation ◽  
Self Disclosure ◽  
Men And Women ◽  
Willingness To Disclose ◽  
Males And Females ◽  
Individual Achievement ◽  
The Relationship ◽  
Existing Data

Previous research suggests that there should be a negative correlation between Machiavellianism (Mach) and willingness to reveal things about oneself. However, existing data are unclear and contradictory, especially regarding differences between males and females. College students (48 male, 77 female) completed measures of both Machiavellianism and self-disclosure, and the two sets of scores were correlated. As expected, Mach was significantly correlated with unwillingness to self-disclose among males. For the females, however, Mach was significantly correlated with willingness to disclose. The two correlations are significantly different. Culturally defined differences in the goals of men and women may account for the results. According to current stereotypes, men are oriented toward individual achievement, while die goals of women are more “social,” being popular, nurturant, skilled at getting along with others, etc. Women who accept these goals and who are willing to employ manipulative (Machiavellian) tactics to achieve them could use self-disclosure effectively, while it would be an ineffective strategy for men.

The Influence of Assortment Satisfaction on Customer Loyalty

2017 ◽  
Vol 7 (4) ◽  
pp. 39-51
Author(s):  
Pranay Verma ◽  
Anil Kumar Sharma
Keyword(s):  
Factor Analysis ◽  
Structural Equation Modeling ◽  
Customer Loyalty ◽  
Perceived Risk ◽  
Structural Equation ◽  
Equation Modeling ◽  
Intrinsic Cues ◽  
Price Comparison ◽  
Established Relationship ◽  
The Impact

This study investigates how assortment satisfaction is predicted for purchase of online footwear and its consequences. This research is interplay of product display, customer loyalty, perceived risk and price comparison to ascertain their relationships. It examines the association between intrinsic cues and assortment satisfaction. This article also probes the well-established relationship between satisfaction and loyalty by way of assortment satisfaction and customer loyalty. The impact of product display, customer loyalty and price comparison on assortment satisfaction has been empirically verified by exploratory factor analysis and tested by structural equation modeling. The findings prove that price comparison is the most important factor influencing assortment satisfaction. Assortment satisfaction leads to customer loyalty. The authors develop a model that jointly optimizes assortment satisfaction for product display and price comparison and builds customer loyalty.

scholarly journals The Relationship between Impulsiveness, Self-Esteem, Irrational Gambling Belief and Problem Gambling Moderating Effects of Gender

2021 ◽  
Vol 18 (10) ◽  
pp. 5180
Author(s):  
Junghyun Choi ◽  
Kyoungeun Kim
Keyword(s):  
College Students ◽  
Problem Gambling ◽  
Self Esteem ◽  
Moderating Effects ◽  
Moderate Risk ◽  
Problem Gamblers ◽  
Males And Females ◽  
The Relationship

The present study investigated the relationship between impulsivity, self-esteem, irrational gambling belief, and problem gambling and also explored whether the relationships between these constructs are different for males and females. Participants included 563 college students with 259 males (46.0%) and 304 females (54.0%) from Korea. Participants completed a survey. The results showed that 5.3% of students were problem gamblers, while 9.4% were moderate-risk gamblers. The relationships between impulsivity, self-esteem, irrational gambling belief, and problem gambling differed for males and females. For females, greater impulsivity and lower self-esteem predicted higher irrational gambling belief, while higher irrational gambling belief predicted more problem gambling. For males, greater impulsivity predicted higher irrational gambling belief, and higher irrational gambling belief predicted more problem gambling. This finding suggests that different prevention efforts are needed, which will require identifying the variables that affect problem gambling.

Gender differences in the risk and protective factors of marijuana use among U.S. College students

2021 ◽  
pp. 135910532110022
Author(s):  
Sung-Yeon Park ◽  
Gi Woong Yun ◽  
Nora Constantino ◽  
So Young Ryu
Keyword(s):  
College Students ◽  
Gender Differences ◽  
Protective Factors ◽  
Perceived Risk ◽  
Online Survey ◽  
Health Knowledge ◽  
Marijuana Use ◽  
Risk And Protective Factors ◽  
Objective Knowledge ◽  
Survey Responses

Gender differences in the risk and protective factors of marijuana use among college students were explored by analyzing online survey responses from 464 undergraduates. Women perceived higher risk and used marijuana less than men, with no gender difference in peer disapproval. In addition, women had higher objective knowledge regarding the health effects of marijuana, although they exhibited lower confidence in their knowledge. In subsequent regression analyses, health knowledge, confidence in knowledge, perceived risk, and peer disapproval predicted women’s marijuana use, whereas only confidence in knowledge and perceived risk predicted men’s use. These findings can help devise effective intervention strategies.

Relationship between Self-Esteem and Depression

1978 ◽  
Vol 42 (3) ◽  
pp. 745-746 ◽  
Author(s):  
James Battle
Keyword(s):  
College Students ◽  
Educational Psychology ◽  
Self Esteem ◽  
Total Group ◽  
Males And Females ◽  
The Relationship

129 males and females enrolled in introductory educational psychology participated in the study to determine the relationship between self-esteem and depression in college students. Each subject was administered a self-esteem checklist and a scale intended to measure depression on one occasion. The correlation between self-esteem and depression for the total group was .55; the value for males was .53, foe females .56.

scholarly journals Relationship between Service Quality, Customer Loyalty and Customer Satisfaction

2018 ◽  
Vol 6 (2) ◽  
pp. 135-154
Author(s):  
Atif Mahmood ◽  
Muhammad Luqman Tauheed Rana ◽  
Sara Kanwal
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Banking Sector ◽  
Mediating Effect ◽  
Bank Management ◽  
Complete Survey ◽  
Survey Responses ◽  
The Relationship ◽  
Self Administered Questionnaire

This study examined the influence of service quality on customer loyalty, and aimed to determine if this relationship was mediated by customer satisfaction. Data were gathered from customers of eight banks in Pakistan through an adapted self-administered questionnaire. Respondents were selected using convenience sampling. The distributed questionnaire was based on a modified SERVQUAL model.479 complete survey responses were returned out of a total of 700 distributed. The completed questionnaires were examined through descriptive statistics, regression analysis, and PROCESS technique (Hayes2013). Results revealed a significant effect of service quality on customer loyalty. Customer satisfaction was found to have a significant mediating effect on the relationship between service quality and customer loyalty. The outcomes of our study could be useful for policy-making in bank management, and future banking expansion. There is additional generalized benefit to having insight into customers’ thinking regarding the banking sector.

Perpetration of Alcohol-Related Aggression by Male and Female College Students: An Examination of Overt and Relational Aggression

2017 ◽  
Vol 35 (5-6) ◽  
pp. 1454-1475 ◽  
Author(s):  
Kirsten Robertson ◽  
Sarah Forbes ◽  
Maree Thyne
Keyword(s):  
College Students ◽  
Alcohol Consumption ◽  
Relational Aggression ◽  
Physical Aggression ◽  
Temporal Relationship ◽  
Female College Students ◽  
Male And Female ◽  
Female College ◽  
Males And Females ◽  
The Relationship

Existing literature exemplifies the relationship between alcohol and overt aggression, especially for adult males. Less clear is the relationship between alcohol and aggression among male and female college students, in particular, the nature of this aggression and the co-occurrence of drinking and aggression on the same day (temporal proximity). This study examines the chronic and temporal nature of males’ and females’ alcohol-related aggression among college students. Two hundred fourteen students completed a web-based 7-day event-level survey measuring alcohol consumption and perpetration of physical aggression, verbal aggression, anger, and relational aggression over 4 weeks, resulting in 4,256 observations (days). The global analysis revealed students who are heavy drinkers are more likely to perpetrate all four forms of aggression, whereas the event-level analysis revealed that specific forms of aggression are associated with drinking at the time, while other forms were not linked to drinking occasions. Cross-tabulation revealed males and females were more likely to use verbal and physical aggression when drinking. For females, drinking was also associated with relational aggression and anger. Despite often being overlooked in research on aggression during emerging adulthood, relational aggression was prevalent. Discrepancies between the global and temporal analysis revealed factors other than alcohol might explain the relationship between chronic alcohol consumption and specific forms of aggression. This is one of the first event-level studies to show the temporal relationship between alcohol and relational aggression. The distinctions in the current study, exemplifying the diversity of alcohol-related aggression, are critical for understanding aggressive behavior, potential gender differences, and for developing interventions. The temporal relationship between alcohol and aggression suggests health interventions should target drinking and aggression simultaneously.

scholarly journals Union Commitment: Is There a Gender Gap?

2005 ◽  
Vol 46 (3) ◽  
pp. 564-583 ◽  
Author(s):  
Kurt Wetzel ◽  
Daniel G. Gallagher ◽  
Donna E. Soloshy
Keyword(s):  
Gender Differences ◽  
Gender Gap ◽  
Union Commitment ◽  
Men And Women ◽  
Labour Unions ◽  
Comparative Analyses ◽  
Multiple Dimensions ◽  
Males And Females ◽  
Survey Responses ◽  
The Relationship

In the context of the growing feminization of membership in Canadian labour unions, this study examines the relationship between gender and multiple dimensions of worker commitment to the union organization. Based upon survey responses from 223 female and 222 male union members in Saskatchewan, the results reveal no gender differences with regard to expressed levels of union "loyalty" and "responsibility to the union". However, a small but significantly lower level of "willingness to work for the union" was expressed by female union members. In comparative analyses of males and females, the results are generally supportive of greater commonality than differences in the correlates of union commitment for men and women.

scholarly journals – The effect of perceived value in achieving customer loyalty - The study of the case of Faisal Islamic Bank of Sudan \ Abu Saad branch : أثر القيمة المدركة في تحقيق ولاء العميل – دراسة حالة بنك فيصل الإسلامي السوداني/ فرع أبو سعد –

2019 ◽  
Vol 3 (7) ◽  
Author(s):  
Tariq Osman Abdullah Hilal
Keyword(s):  
Quality Of Service ◽  
Customer Loyalty ◽  
Perceived Risk ◽  
Perceived Value ◽  
Islamic Bank ◽  
Perceived Price ◽  
The Relationship

The study aims to study the relationship between perceived value (quality of service, perceived price, perceived risk, quality of relationship) and customer loyalty, case of Faisal Islamic Bank - Obeid Sudan. The importance of the study is twofold. Theoretically it clarify the concept of value and its components. Empirically, it highlights the necessity for companies to maximize the utility of products. The results show the lack of understanding and awareness of the importance of perceived value by managers and this may affect the service provided to customers, and hence lead to lower customer loyalty of the product in question. A questionnaire designed for the case study purpose is distributed to a sample of 150 individuals and after analyzing data statistically, the study reached to a number of results, the most important accredits the existence of a relationship between the perceived service of the bank and the loyalty of the client. The main recommendations is that the bank should ensure quality of its services and minimize the    

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