The Implementing of Customer Management System in E-Commerce

2012 ◽  
Vol 622-623 ◽  
pp. 1925-1928
Author(s):  
Yong Ming Li ◽  
Yan Bin Bu ◽  
Yong Liang Duan
Keyword(s):  
Work Experience ◽  
Management System ◽  
System Analysis ◽  
Customer Management ◽  
System Software ◽  
Software Analysis ◽  
Trading Company ◽  
Overall Design ◽  
Development Tool ◽  
Customer Management System

Using ASP.NET as a development tool is in order to develop this small trading company customer management system. This article appeared in recent years by trading on the domestic management system software analysis, combined with work experience, according to the software engineering approach to the small trading company customer management system, a system analysis, overall design, detailed design. Uses the popular client / server mode, select the database performance SQL, using efficient tools VISUAL STUDIO 2005, to complete the small trading company customer management system software design and development.

scholarly journals Design and Implementation of Customer Management System Using UML

2007 ◽  
Vol 7 (11) ◽  
pp. 59-68
Author(s):  
Won-Gyo Jung ◽  
Sang-Sung Park ◽  
Young-Geun Shin ◽  
Myoung-Hoon Kim ◽  
Dong-Sik Jang
Keyword(s):  
Management System ◽  
Customer Management ◽  
Design And Implementation ◽  
Customer Management System

Bank customer loyalty under the background of internet finance and multimedia technology

2020 ◽  
pp. 1-11
Author(s):  
Pei Pei ◽  
Yingji Li
Keyword(s):  
Customer Loyalty ◽  
Management System ◽  
Test System ◽  
Evaluation Index System ◽  
Customer Management ◽  
Multimedia Technology ◽  
Fuzzy Concept ◽  
Database Technology ◽  
Internet Finance ◽  
Customer Management System

In recent years, Internet finance has developed rapidly in China, and has attracted more and more attention. With the rise of a variety of online payment, the development of traditional commercial banks has been seriously hindered, a large number of customer resources have been lost and reduced customer loyalty. Therefore, this paper studies how to improve customer loyalty in the context of Internet Finance and multimedia technology. First of all, based on multimedia technology and fuzzy concept, this paper designs and implements the bank customer management system based on multimedia technology and fuzzy concept; secondly, it constructs the corresponding evaluation index system, and designs the relevant functions of the system according to the specific needs of customers; finally, the system is implemented by using spring open-source framework system, web, JSP, EAI and database technology. In the test phase, in order to test the performance of the designed customer management system, this paper constructs a test system. Through the customer experience of using the system and the performance of the new and old management system for comparative analysis of satisfaction, analysis of the advantages of this management system.

scholarly journals Employees’ process and risk-oriented thinking

2020 ◽  
Vol 13 (2) ◽  
pp. 206-217
Author(s):  
V. P. Soloviev ◽  
T. A. Pereskokova
Keyword(s):  
Quality Management ◽  
Management System ◽  
System Analysis ◽  
Quality Management System ◽  
Iso 9000 ◽  
International Organization ◽  
Analysis Method ◽  
Preventive Action ◽  
National Organizations ◽  
Potential Risks

The authors of the article explore the problem of introducing process and risk-oriented thinking in national organizations. In 2000 the International Organization for Standartization, ISO, announced process approach as the basis principle of management in any organization. It became the embodiment of Deming’s postulate who recommended to consider any activity as a technological process. The authors show the practicability of transition from the functional structure of an organization to integrated process. New ISO 9000:2015 standards reflect presentday challenges and require that organizations should carry out risk assessment and accounting. One of the key objectives of the quality management system is to act as the prevention tool. Preventive action lies in using riskoriented thinking in formulating requirements to the quality management system. The authors introduce the system analysis method in risk management to reveal potential risks and plan preventive action.

scholarly journals Business architecture design for project management systems in the FMCG companies

2021 ◽  
Vol 284 ◽  
pp. 07028
Author(s):  
Olga Voronova ◽  
Viktoria Sheleyko ◽  
Igor Ilyin ◽  
Irina Ilyina
Keyword(s):  
Project Management ◽  
Management System ◽  
Large Scale ◽  
Project Approach ◽  
Project Management System ◽  
Business Architecture ◽  
Trading Company ◽  
Strategic Goals ◽  
Level Model

The article considers the project management system as a tool for achieving strategic goals of network trading companies. This study is relevant, because in retail project management is widely used to solve unique and large-scale business problems, but the degree of prevalence of the project approach is still low, which affects the income of companies. In the course of the research, the classification of the activities of network trading companies, the functional-oriented organizational structure of project management of a network trading organization is presented, the model of the business architecture of project management of a network trading company is developed, and the algorithm of selection and the main functions of the software for project management are considered. As a result of the research, a standard project portfolio and a top-level model of the business architecture of a network trading company with an implemented corporate project management system were developed.

SYNTHESIS OF THE FLEET MANAGEMENT SYSTEM SMALL SHIPPING COMPANY

2021 ◽  
Vol 4 (30) ◽  
pp. 33-41
Author(s):  
E.S. Timoshek ◽  
◽  
T. E. Malikova ◽  
Keyword(s):  
Management System ◽  
System Analysis ◽  
System Structure ◽  
Operational Planning ◽  
Fleet Management ◽  
Traffic Patterns ◽  
Distinctive Features ◽  
Shipping Company ◽  
Operational Management ◽  
Necessary And Sufficient

Within the framework of the methodological support being developed for the planning and management of the fleet of a small shipping company, the task of synthesizing a management system has been solved. The structure and parameters of the system are determined based on the specified requirements for the conditions of its operation, as well as ways to ensure the goals of the functioning of the fleet management system of a small shipping company. The concept of a small, medium or large shipping company is defined by the number of vessels under operational management. It is noted that due to the variability of the economic situation in the transportation market in modern market conditions, permanent "rigid" connections between the elements of the transport system are not formed and the problem of coordinating the work of these elements exists only at the level of operational planning and regulation for small shipping companies. Therefore, it is necessary and sufficient to limit the system under study to the framework of flight planning. The fleet management system at this level in trump shipping traditionally consists of two consecutive subprocesses: the formation of vessel traffic patterns and the assignment of specific vessels to these schemes. The main result of the study is that a new management system structure was formed on the basis of a system analysis of processes in the conditions of working with a small fleet and identified addition-al tasks and requirements for the system. Distinctive features of the new structure from the prototype: the process of arranging transport vessels has been replaced by the process of determining the optimal composition of the leased fleet; two auxiliary subprocesses have been added to manage additional operations if necessary to unload cargo on an unequipped shore.

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