Quality of Nursing Care: The contribution of Empathy, Spiritual Beliefs and Incentives on Nursing Staff

2020 ◽  
Vol 13 (1) ◽  
pp. 58-66
Author(s):  
Paraskevi Theofilou ◽  
Sophia Zyga

Introduction: Studies have shown the important role of empathy, spirituality and motivation of nursing staff in the quality of nursing care provided. Aim: The investigation of the impact of empathy, spiritual beliefs and incentives on nursing staff on the quality of nursing care provided. Methods: The majority of participants were university graduates (65 persons, 58%), women (95 persons, 84.8%) and married (67 persons, 59.8%). The mean age was 41.38 (± 8.98) years old. The following tools were used to collect data: For the assessment of the provided nursing care, a questionnaire of 19 questions was addressed to nursing staff assessing specific areas. A structured questionnaire consisting of 37 questions was used to estimate the degree of motivation (motivation). To evaluate empathy, the Toronto Composite Empathy Scale (TCES) questionnaire was used with questions about the cognitive and professional dimension of empathy in both personal and professional level. Results: There was a statistically significant positive correlation between spirituality and quality in nursing care (technical, informative, food, cleanliness, noise, nursing and hotel complex) (p <0.05). In addition, statistically significant positive correlation was observed between emotional personal empathy as well as emotional professional empathy with quality in nursing care (noise) (p <0.05). Statistically significant correlations were also found between motivation and quality in nursing care provided (p <0.05), technical aspects, relationships – time, information, food, cleanliness, noise, nursing and hotel complexes. Conclusions: Research findings indicate the clear association between empathy, spirituality and motivation of nursing staff with the quality of nursing care provided.


2019 ◽  
Author(s):  
Godfrey Bagonza ◽  
Anthony Muwagga Mugagga ◽  
Nicholas Itaaga

This study investigated the effect of Lecturers' Competence on the Quality of University graduates in Uganda. The study used both quantitative and qualitative methods to collect data from key university stakeholders. The study found a significant positive correlation between Lecturers' Competence and the quality of university graduates in Uganda.<br>



Curationis ◽  
1982 ◽  
Vol 5 (3) ◽  
Author(s):  
M.V. Vermaak

A well-planned, comprehensive program for the development of nursing staff in a hospital or other health service can make a significant contribution to the quality of nursing care and the intrinsic motivation of the nursing staff. Terms connected with staff development are clarified, a framework for planning a staff development program is suggested, and factors to be considered in the planning process are highlighted.



BMJ Open ◽  
2021 ◽  
Vol 11 (11) ◽  
pp. e051133
Author(s):  
Vera Winter ◽  
Karina Dietermann ◽  
Udo Schneider ◽  
Jonas Schreyögg

ObjectiveTo examine the impact of nurse staffing on patient-perceived quality of nursing care. We differentiate nurse staffing levels and nursing skill mix as two facets of nurse staffing and use a multidimensional instrument for patient-perceived quality of nursing care. We investigate non-linear and interaction effects.SettingThe study setting was 3458 hospital units in 1017 hospitals in Germany.ParticipantsWe contacted 212 554 patients discharged from non-paediatric, non-intensive and non-psychiatric hospital units who stayed at least two nights in the hospital between January and October 2019. Of those, 30 174 responded, yielding a response rate of 14.2%. Our sample included only those patients. After excluding extreme values for our nurse staffing variables and removing observations with missing values, our final sample comprised 28 136 patients ranging from 18 to 97 years of age (average: 61.12 years) who had been discharged from 3458 distinct hospital units in 1017 hospitals.Primary and secondary outcome measuresPatient-perceived quality of nursing care (general nursing care, guidance provided by nurses, and patient loyalty to the hospital).ResultsFor all three dimensions of patient-perceived quality of nursing care, we found that they significantly decreased as (1) nurse staffing levels decreased (with decreasing marginal effects) and (2) the proportion of assistant nurses in a hospital unit increased. The association between nurse staffing levels and quality of nursing care was more pronounced among patients who were less clinically complex, were admitted to smaller hospitals or were admitted to medical units.ConclusionsOur results indicate that, in addition to nurse staffing levels, nursing skill mix is crucial for providing the best possible quality of nursing care from the patient perspective and both should be considered when designing policies such as minimum staffing regulations to improve the quality of nursing care in hospitals.



2014 ◽  
Vol 7 (2) ◽  
pp. 41-47
Author(s):  
Ratna Sitorus

AbstrakPeningkatkan mutu asuhan keperawatan di rumah sakit memerlukan restructuring, reengineering, dan redesigning sistem pemberian asuhan keperawatan melalui implementasi Model Praktik Keperawatan Profesional (MPKP). Tujuan penelitian ini ialah untuk menilai dampak implementasi MPKP terhadap mutu asuhan keperawatan di rumah sakit. Disain penelitian adalah kuasi eksperimen dalam bentuk pre and post test with control group. Uji statistik yang digunakan adalah uji Chi-square dan uji t. Hasil penelitian menunjukkan bahwa pada kelompok intervensi (MPKP) terdapat peningkatan kepuasan klien dan keluarga (OR=114,24) yang lebih besar dibandingkan dengan peningkatan kepuasan klien dan keluarga pada kelompok kontrol (OR=3,78). Demikian juga terdapat peningkatan kepatuhan perawat terhadap standar yang lebih tinggi pada kelompok intervensi (OR=235,5) dibandingkan dengan kelompok kontrol (OR=0). Lama hari rawat lebih pendek pada kelompok intervensi. Angka infeksi nosokomial juga lebih rendah pada kelompok intervensi dibandingkan dengan kelompok kontrol. Penelitian ini menyimpulkan bahwa implementasi MPKP dapat meningkatkan mutu asuhan keperawatan di rumah sakit. Berdasarkan hasil tersebut, untuk memicu implementasi MPKP di berbagai rumah sakit, disarankan agar implementasi MPKP menjadi salah satu kriteria penilaian pada akreditasi rumah sakit khususnya pelayanan keperawatan AbstractIn order to improve the quality of nursing care in the hospital, nursing care delivery system need restructuring, reengineering, and redesigning through the implementation of Professional Nursing Practice Model (PNPM). The study was aimed to evaluate the impact of the PNPM on the quality of nursing care in the hospital. The design used was quasi experiment in pre and post test with control group. The statistic used are Chi-square and t-test. The result showed that in the intervention group, the improvement of client/family satisfaction with nursing care (OR = 114,28) was higher than the improvement in the control group (OR = 3,78). It was founded there was an improvement of the compliance of nurses to the standard was higher in the intervention group (OR = 235,5) compare to control group (OR = 0). The length of stay shorter in the intervention group, and also the nosocomial infection rate is lower in the intervention group compare to control group. The study concluded that the implementation of the PNPM could improve the quality of nursing care in the hospital. Based on this result, in order to challenge the implementation of PNPM in the hospital it was suggested that the implementation of PNPM becomes an evaluation criteria for hospital accreditation specifically for nursing service.





2019 ◽  
Author(s):  
Godfrey Bagonza ◽  
Anthony Muwagga Mugagga ◽  
Nicholas Itaaga

This study investigated the effect of Lecturers' Competence on the Quality of University graduates in Uganda. The study used both quantitative and qualitative methods to collect data from key university stakeholders. The study found a significant positive correlation between Lecturers' Competence and the quality of university graduates in Uganda.<br>



2011 ◽  
Vol 19 (4) ◽  
pp. 1047-1055 ◽  
Author(s):  
Márcia Borges de Melo ◽  
Maria Alves Barbosa ◽  
Paula Regina de Souza

Job satisfaction consists of a feeling of wellbeing, resulting from the interaction of several occupational aspects, and may influence the worker's relationship with the organization, clients and family. Hence, it becomes important for the quality of nursing care to reflect on this topic in depth. Therefore, this study aimed to examine the scientific evidence related to job satisfaction in Brazilian nursing. An integrative literature review was carried out in the databases LILACS, MEDLINE, BDENF and Cochrane Library, totaling 17 publications, categorized in: Job Satisfaction, Job Dissatisfaction and Associated Factors. It was concluded that job satisfaction is determined by a complex network of factors and may vary depending on the group studied. Additional research, particularly of evidence level III in different nursing fields, covering all of Brazil, is necessary to support the implementation of occupational improvements.



Curationis ◽  
1995 ◽  
Vol 18 (1) ◽  
Author(s):  
P. P. Du Rand ◽  
M. V. Vermaak

According to the literature, the quality of nursing care in homes for the aged is largely determined by the attitude and knowledge of the nursing staff towards and about old people. A study was conducted in ten units for the frail aged to determine these two factors, as well as the job satisfaction of the staff. Although almost 100% of the nursing staff expressed satisfaction with their jobs, many of them revealed prejudices towards and a lack of knowledge about the nursing care needs of the aged.



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