scholarly journals Determinants Effectiveness of Information Technology Governance and IT Performance in Higher Education Institution (HEI): A Conceptual Framework

2021 ◽  
Vol 2 (1) ◽  
pp. 36-47
Author(s):  
Anwar Fattah ◽  
Hoga Saragih ◽  
Resad Setyadi
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Literature Review ◽  
Conceptual Framework ◽  
Education Institution ◽  
Future Research ◽  
Higher Education Institution ◽  
Technology Governance ◽  
Information Technology Governance ◽  
It Performance

  The purpose of this article is to build a conceptual framework based on literature review that will be tested in future research related to Information Technology Governance (ITG). The results of the literature review allow for the construction of hypotheses into a conceptual framework. Furthermore, the study identifies mechanism that contribute to effectiveness IT governance based on past literatures, on this domain assesses mechanism ITG the influence between information technology performance and  effectiveness Information technology governance .The conceptual framework will be tested among higher Education Institution (HEI) users for future research in Indonesia..

Information Technology Governance in a Higher Education Institution

2020 ◽  
Vol 11 (1) ◽  
pp. 31-46
Author(s):  
Rodrigo Franklin Frogeri ◽  
Daniel Jardim Pardini ◽  
Gustavo Rodrigues Cunha
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
It Governance ◽  
Education Institution ◽  
Structured Interviews ◽  
Technology Governance ◽  
Governance Model ◽  
Information Technology Governance ◽  
Bidirectional Communication ◽  
Methodological Aspects

This study characterizes and analyzes information technology governance in a Brazilian institution of higher education. The methodological aspects included the quantitative approach, with application multivariate analysis, clusters and descriptive statistics from a sample of 62 individuals, and qualitative by means semi-structured interviews of ten professionals responsible for institution IT sectors. Analysis are presented a scenario in which IT governance can be characterized as a non-adopted practice and without planning for adoption. Aspects such as, lack of personnel, training, and planning of projects were observed as critical factors to IT governance implantation success. A bidirectional communication absence between IT and organizational management has led the institution to responsibilities dispersion and lacks horizontal integration with possible investments without adding value. The governance model identified was considered anarchic.

The Correlation between Servqual Dimensions and Student Satisfaction

2021 ◽  
Vol 7 (2) ◽  
pp. 7
Author(s):  
Nur Zihan Abd Rashid ◽  
Tuan Nur Athirah Nabilah Tuan Ismail ◽  
Bibianah Thomas
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Satisfaction ◽  
Learning Experience ◽  
Sampling Technique ◽  
Education Institution ◽  
Primary Objective ◽  
Future Research ◽  
Higher Education Institution ◽  
New Findings

Service quality is a very crucial element in ensuring the competitiveness of various institutions. By having a good service quality, the reputation of the organization will enhance and thus become their added competitive advantage. In higher education institution, service quality is important to ensure the students whom are their primary stakeholders are able to have a good learning experience in which will then influence their satisfaction. The primary objective of this paper is to analyze the correlation between five elements in SERVQUAL dimensions (tangibility, reliability, responsiveness, assurance, empathy) and the student satisfaction. The questionnaires were distributed among the students in various faculties in UiTM Sabah by using convenience sampling technique and 250 questionnaires were managed to be collected for analysis. Overall, the result shows that the students are satisfied with service quality in UiTM Sabah. Specifically, all five SERVQUAL dimensions correlate with student satisfaction. Reliability, responsiveness and empathy dimensions have strong correlation with student satisfaction. Meanwhile, both tangibility and assurance have moderate correlation with student satisfaction. This study is hoped to contribute towards the new knowledge in the field of service quality especially in higher education institutions Future research is also proposed at the final section of this study to discover new findings from different perspectives of service quality. Keywords: servqual; students’ satisfaction; service quality; higher education institution; service delivery.

The Relationship between Information Technology Governance and Information Technology Performance in Taiwanese Financial Enterprises

2014 ◽  
Vol 5 (3) ◽  
pp. 17-31 ◽  
Author(s):  
Ruey-Shiang Shaw ◽  
Che-Pin Cheng ◽  
Ta-Yu Fu ◽  
Chia-Wen Tsai ◽  
Dong-Cheng Yen
Keyword(s):  
Information Technology ◽  
Balanced Scorecard ◽  
It Governance ◽  
Enterprise Strategy ◽  
Five Dimensions ◽  
The Balanced Scorecard ◽  
Technology Governance ◽  
Information Technology Governance ◽  
It Performance ◽  
And Performance

More and more enterprises regard Information Technology (IT) as their most valuable property and make full use of IT to maximize the performance of their business operations. As a result, enterprises are attaching more importance to coordinating their IT strategy and enterprise strategy in order to get the most from their IT investment. For the sake of better IT performance and long-term development, firms must adopt a complete strategy for IT governance. In Taiwan, most financial enterprises have not considered IT governance to be a necessity, and those which are implementing IT governance have difficulty explaining, systemically, how it affects IT performance. Based on the five dimensions of IT governance, this study uses the balanced scorecard to measure IT performance and discusses the influence of effective governance on IT performance. The results show that the five dimensions of IT governance (strategic alignment, value delivery, risk management, resource management, and performance measurement) are all positively correlated with IT performance. The results of this study can help Taiwan's financial enterprises set the proper course for IT governance and more clearly understand how it serves to improve IT performance.

scholarly journals HISTORY AND EVOLUTION OF STANDARDIZED TESTING – A LITERATURE REVIEW

2016 ◽  
Vol 4 (5) ◽  
pp. 126-132
Author(s):  
Rakhshanda Kaukab ◽  
Syeda Mehrunnisa
Keyword(s):  
Higher Education ◽  
Literature Review ◽  
Standardized Testing ◽  
Education Institution ◽  
Global Development ◽  
Higher Education Institution ◽  
Pros And Cons ◽  
First Time

This paper has been written with the intent of providing the history and evolution of the modern standardized testing while also highlighting the importance, pros and cons of standardized testing. In Pakistan, recently the higher education institution has established institute for development and implementation of standardized testing for admissions to the universities. It is for the first time that this is being introduced. Therefore, it appears in order that first the global development and need of standardized testing be researched upon and understood. This paper is an effort in combining the various sources on standardized testing in one paper.

scholarly journals Validating the Scale of the New Ecological Paradigm (NEP) in Brazilian University Students

2021 ◽  
Vol 10 (4) ◽  
pp. e16410413947
Author(s):  
José Francisco dos Reis Neto ◽  
Celso Correia de Souza ◽  
Taner Douglas Alves Bitencourt ◽  
Cristiano Miranda Cupertino ◽  
Patrício Lauro de Melo Neto ◽  
...  
Keyword(s):  
Higher Education ◽  
University Students ◽  
Structural Model ◽  
Environmental Attitudes ◽  
Education Institution ◽  
Future Research ◽  
Higher Education Institution ◽  
New Ecological Paradigm ◽  
Convenience Sample ◽  
Ecological Paradigm

This article brings within two purposes. First it validated the scale of the New Ecological Paradigm (NEP) and then analyzed the ecocentrist and anthropocentric attitudes of university students from a Brazilian higher education institution. The original NPE scale of 15 items was used, in the form of a questionnaire and applied in a sample of 241 university students. Before the self-completion of the questionnaires, the university students did not receive the basic concepts of environmental attitudes. Confirmatory factor analysis techniques were used to test the structural model and statistical procedures to describe the sample as to its properties of similarities between the groups of students. The NEP was reduced to 13 items, proving to be reliable and valid to investigate structured and multidimensional environmental attitudes of university students. When analyzing the segmentation of university students, it was identified that women presented a more intense ecocentrist attitude than men. For the other segmentation groups in relation to age range, area of knowledge, semester in progress and course period, they did not present statistically significant differences. However, overall, the scores of university students indicated more ecocentrist than anthropocentrist attitudes. The convenience sample of part of the courses offered by the higher education institution may cause a bias in the research, considering as a limitation of this study. However, with the confirmation of the two-factor model, the results indicate consistency and guide future research to activities related to the environment, such as sustainable tourism, preservation against environmental impacts, among others.

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