scholarly journals Mediation role of service innovation in the effects of knowledge creation on marketing performance of restaurant

2022 ◽  
Vol 27 ◽  
pp. 620-638
Author(s):  
Collins Kankam-Kwarteng ◽  
Francis Osei ◽  
Gabriel Asante-Gyabaah ◽  
Kofi Ankamah Ferkah
Keyword(s):  
Knowledge Creation ◽  
Service Innovation ◽  
The Body ◽  
Mediation Effects ◽  
Marketing Performance ◽  
Body Of Knowledge ◽  
Study Results ◽  
Data Collection Instrument ◽  
Linear Regression Technique

This work explores the effect of knowledge creation on service innovation and marketing performance among restaurants within the Kumasi Metropolis. A total of 200 restaurants were sampled for this work. The study adopted the use of questionnaire as the main data collection instrument to obtain the study responses. The information obtained from the structured questionnaire was analyzed using the multiple linear regression technique for analyzing mediation effects to arrive at the study results. The findings of the study indicate that there is a positive relationship between knowledge creation and service innovation. It was also found that service innovation has positive and significant effect on marketing performance. Furthermore, the study findings revealed that service innovation mediates the relationship between knowledge creation and marketing performance of restaurants. Based on the results, it was recommended that management invest in the creation of knowledge as this will drive innovativeness in the organization and subsequently lead to a higher marketing performance. The paper significantly discusses the body of knowledge concerning the effect of knowledge creation, service innovation and marketing performance in the restaurant context.  

scholarly journals ELABORATING THE ROLE OF NETWORK SYNERGY CAPACITY AS A SUPPLIER’S ALTERNATIVE TERMINAL FOR ACHIEVING MARKETING PERFORMANCE

2017 ◽  
Vol 18 (2) ◽  
Author(s):  
Ahmad Ikhwan Setiawan ◽  
Ahmad Hanfan
Keyword(s):  
Goodness Of Fit ◽  
Sampling Technique ◽  
The Body ◽  
Research Model ◽  
Competitive Position ◽  
Marketing Performance ◽  
Body Of Knowledge ◽  
Excellent Service ◽  
Research Gap

This research aims to construct a model of network synergy capacity in order to fill the research gap between trust-developing capability and marketing performance. This research model involves a number of other important supporting variables such as competitive position strengthening and excellent service commitment to improve marketing performance. At the beginning, 320 companies which distribute industrial products in Indonesia were contacted for the study using a purposive sampling technique. To achieve normality of data distribution, it was 263 respondent selected to be processed using AMOS. Our research indicated that the level of goodness of fit for the model meets all the necessary conditions and all the hypotheses proposed are supported. Even though network synergy capacity, in some pathways, has terminal role for increasing marketing performance but it is not as important as function of other variables, competitive position strengthening and excellent service commitment. Network synergy capacity as the novelty of this study contributed towards enhancing the body of knowledge of the network theory.Keywords: Network Synergy Capacity; Trust-developing Capability; Competitive Position Strengthening; ExcellentService Commitment; Marketing Performance.

Knowledge creation in small building and construction firms

2013 ◽  
Vol 1 (1) ◽  
pp. 125-142 ◽  
Author(s):  
Susanne Durst ◽  
Ingi Runar Edvardsson ◽  
Guido Bruns
Keyword(s):  
Construction Industry ◽  
Knowledge Creation ◽  
Vital Role ◽  
Knowledge Sources ◽  
Structured Interviews ◽  
Construction Firms ◽  
External Knowledge ◽  
Body Of Knowledge ◽  
Small Building

Studies on knowledge creation are limited in general, and there is a particular shortage of research on the topic in small and medium-sized enterprises (SMEs). Given the importance of SMEs for the economy and the vital role of knowledge creation in innovation, this situation is unsatisfactory. Accordingly, the purpose of our study is to increase our understanding of how SMEs create new knowledge. Data are obtained through semi-structured interviews with ten managing directors of German SMEs operating in the building and construction industry. The findings demonstrate the influence of external knowledge sources on knowledge creation activities. Even though the managing directors take advantage of different external knowledge sources, they seem to put an emphasis on informed knowledge sources. The study´s findings advance the limited body of knowledge regarding knowledge creation in SMEs.

scholarly journals How Does Retail Engage Consumers in Sustainable Consumption? A Systematic Literature Review

2020 ◽  
Vol 13 (1) ◽  
pp. 96
Author(s):  
Carmen Bălan
Keyword(s):  
Systematic Review ◽  
Sustainable Consumption ◽  
The Body ◽  
Consumer Engagement ◽  
Academic Literature ◽  
Body Of Knowledge ◽  
Food Retailers ◽  
Retail Marketing ◽  
Marketing Actions

The academic literature on consumer engagement and sustainable consumption has developed gradually over the last two decades. The body of knowledge related to the role of food and non-food retailers in this context, however, is only beginning to develop. The purpose of this systematic review is to analyse the existing literature on how retailers fulfil their role in engaging consumers in sustainable consumption. The need for a study with this purpose is proven by the fact that academic literature lacks a systematic review on this topic, despite the ascending trend in the number of published articles in the field. This systematic review is based on a five-step process to ensure quality, replicability, transparency, and reliable conclusions. The reviewed articles were published relatively recently in academic journals from different domains. This review identified seven distinct types of retail marketing interventions (involvement of retailers in marketing actions with the aim to engage consumers in sustainable consumption), 30 types of retail marketing mechanisms (consisting in marketing strategies, techniques, tools, and channels used by retailers), and 14 distinct types of consumer engagement in sustainable consumption patterns. The review suggests an agenda for further research and identifies practical implications for retail management.

scholarly journals Role of Education and Mentorship in Entrepreneurial Behavior: Mediating Role of Self-Efficacy

2021 ◽  
Vol 12 ◽  
Author(s):  
Binwu Hu ◽  
Qiang Zheng ◽  
Jie Wu ◽  
Zhibin Tang ◽  
Jianchun Zhu ◽  
...  
Keyword(s):  
Self Efficacy ◽  
Vital Role ◽  
The Body ◽  
Survey Study ◽  
Mediating Role ◽  
Farming Community ◽  
Body Of Knowledge ◽  
Behavioral Preferences ◽  
Structured Questionnaire

Farmers have been very precious for societies for ages. Their active experiments, valuable knowledge about their surroundings, environment, and crops’ requirements have been a vital part of society. However, the psychological perspectives have been a hole in the loop of farming. Hence, this study has investigated the antecedents of entrepreneurial behaviors of farmers with the mediating risk of their entrepreneurial self-efficacy (ESE). The population chosen for this study was the farming community of suburbs of China, and a sample size of 300 was selected for the data collection. This is a survey study, where a structured questionnaire was adapted on a five-point Likert scale. The data were collected from the farming community to know their psychological and behavioral preferences about their profession. This study has produced interesting results that education, training, and intrinsic motivation play a vital role in farmers’ ESE, affecting their entrepreneurial behaviors. This study will add to the body of knowledge and provide an eminent path for emerging entrepreneurs to find more mentorship opportunities to overcome the limitations in upcoming endeavors influencing education and training.

Experiential quality, experiential relationship quality and future experiential intentions in the Macau gaming industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hung-Che Wu ◽  
Chi-Han Ai ◽  
Ya-Yuan Chang ◽  
De-Quan Wang ◽  
Tsung-Pao Wu
Keyword(s):  
Relationship Quality ◽  
Physical Environment ◽  
The Body ◽  
Gaming Industry ◽  
Content Type ◽  
Body Of Knowledge ◽  
Study Results ◽  
Experiential Quality ◽  
Positive Effect

Purpose The purpose of this paper is to use the Macau gaming industry as a case study to discuss the multifaceted relationships involving experiential quality, experiential relationship quality and future experiential intentions. Design/methodology/approach In this study, 566 usable responses were collected from casino gamblers who had gaming experience in one casino of Macau. Findings According to the study results, the dimensions of experiential quality (hedonics, involvement, surprise, fun, gambler contact and physical environment) had a positive effect on experiential satisfaction, which in turn led to experiential trust. Both experiential trust and experiential satisfaction positively influenced experiential commitment. Moreover, experiential trust, experiential satisfaction and experiential commitment positively affected future experiential intentions. Originality/value The main contribution of this research is that it has added to the body of knowledge about the interplay between the dimensions of experiential quality, the dimension of experiential relationship quality and future experiential intentions, which can be fruitful for the gaming industry.

Open Science and Its Impact on Libraries, Publishers, and Authors

2020 ◽  
pp. 97-108
Author(s):  
Josiline Phiri Chigwada
Keyword(s):  
Information Sources ◽  
Research Output ◽  
Research Process ◽  
Open Science ◽  
The Body ◽  
Digital Era ◽  
Body Of Knowledge ◽  
Structured Document ◽  
Science Movement

The open science movement enables the accessibility and reusability of research output across the globe. Researchers and other stakeholders in the research process can now easily collaborate to add to the body of knowledge. This chapter documents how open science is impacting the role of libraries, publishers, and authors in the digital era. A structured document analysis and web analysis were done to find out how authors, publishers, and librarians are affected by open science. It was found that librarians are taking advantage of open science to provide various information sources to patrons, the publishers are now charging article processing fees to make the journal articles open access upon publishing, and authors are now able to access many information sources during the research process and enjoy greater visibility of their research output. The author recommends the adoption of open science especially in the developing countries and the enactment of policies that support open science at national, regional, and international levels.

Examining the Role of Green Transformational Leadership on Promoting Green Organizational Behavior

2019 ◽  
pp. 200-224
Author(s):  
Chipo Mukonza ◽  
Ilze Swarts
Keyword(s):  
Transformational Leadership ◽  
Organizational Behavior ◽  
The Body ◽  
Intellectual Stimulation ◽  
Idealized Influence ◽  
Body Of Knowledge ◽  
Inspirational Motivation ◽  
Website Analysis ◽  
The Relationship

This chapter examines the role of green transformational leadership on promoting green organizational behavior. Green transformational leadership has been found to be influencing green organizational behavior. The study uses content analysis and website analysis. Nedbank is used in the chapter as an archetype of an organization with a green transformational leadership which has influenced green organizational behavior. Four characteristics of green transformational leadership namely idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration were used. The leadership engages its customer and rewards them for green behavior which is important for intellectual stimulation and motivating their employees. The study contributes to the body of knowledge on green transformational behavior by confirming the relationship. The chapter recommends that more trainings and educational awareness on green values be provided to the management so that ultimately this are emulated and practiced by their employees.

Behavior Selection Using Utility-Based Reinforcement Learning in Irregular Warfare Simulation Models

2013 ◽  
Vol 4 (3) ◽  
pp. 61-78 ◽  
Author(s):  
Sotiris Papadopoulos ◽  
Francisco Baez ◽  
Jonathan Alt ◽  
Christian Darken
Keyword(s):  
Reinforcement Learning ◽  
Adaptive Learning ◽  
Simulation Models ◽  
The Body ◽  
Irregular Warfare ◽  
Agent Based ◽  
Body Of Knowledge ◽  
Learning Techniques ◽  
Study Results ◽  
The Impact

The Theory of Planned Behavior (TPB) provides a conceptual model for use in assessing behavioral intentions of humans. Agent based social simulations seek to represent the behavior of individuals in societies in order to understand the impact of a variety of interventions on the population in a given area. Previous work has described the implementation of the TPB in agent based social simulation using Bayesian networks. This paper describes the implementation of the TPB using novel learning techniques related to reinforcement learning. This paper provides case study results from an agent based simulation for behavior related to commodity consumption. Initial results demonstrate behavior more closely related to observable human behavior. This work contributes to the body of knowledge on adaptive learning behavior in agent based simulations.

Sharia Compliant in Private Zakat Institutions of Riau

2020 ◽  
pp. 429-442
Author(s):  
Devi Megawati
Keyword(s):  
Financial Institutions ◽  
Supervisory Board ◽  
The Body ◽  
Islamic Banks ◽  
Body Of Knowledge ◽  
Islamic Financial Institutions ◽  
Primary Reference

This study aims to understand the role of Sharia Supervisors in the private Zakat Institution (LAZ) as well as other aspects of sharia compliance, such as Zakat fatwa on the perspective of Zakat officers. According to Decree of the Minister of Religion Number 333 / 2015 that LAZ as register must have a sharia supervisor. Sharia compliance of an institution could rely on the role of the sharia supervisory board (SSB). Some literature discussing this topic is still dominated study on Islamic financial institutions (IFIs), especially in Islamic Banks. Therefore this article will contribute to the body of knowledge, especially in the zakat literature. Data were gathered from five presiding officers of private zakat institutions in one province in Indonesia which consists of three presiding officers from provincial LAZ representative and two presiding officers from LAZ district. The study found that Sharia compliance in LAZ had many weaknesses such as lack of sharia control by sharia supervisors, a member of the sharia supervisory board who does not follow the latest issues about Zakat or the absence of competency requirements to be a sharia supervisor at LAZ and also did not make Zakat fatwa issued by MUI as the primary reference by zakat officer. This information will be useful for stakeholders, including supervisory authorities and regulators.

scholarly journals Prequalification in municipal solid waste management public-private partnerships of India

2019 ◽  
Vol 19 (1) ◽  
Author(s):  
Tharun Dolla ◽  
Boeing Laishram
Keyword(s):  
Municipal Solid Waste ◽  
Solid Waste ◽  
Construction Projects ◽  
Solid Waste Management ◽  
The Body ◽  
Municipal Solid Waste Management ◽  
Civil Infrastructure ◽  
Infrastructure Projects ◽  
Body Of Knowledge ◽  
Study Results

Prequalification (PQ) is a significant process in the selection of private sector for the delivery of civil infrastructure projects.  But, the extant literature, for the most part, focused on PQ of construction projects.  The need for setting proper PQ, i.e., criteria and corresponding limits in public-private partnership (PPP) infrastructure projects, especially municipal solid waste (MSW) projects is still a lacuna in the body of knowledge of Indian PPPs.  To this end, this paper identified PQ criteria using content analysis of the sample of MSW projects. These identified criteria were subjected to regression modeling. These results were compared with the results of well-matured highway sector to draw comparison with MSW projects.  The practical implications are that urban local bodies (ULBs) are but less competent and less uniform in the rationale of setting the PQ criteria and limits.  This paper suggests that lowering the technical and financial PQ limits considering the market orientation will help in bringing more competitive bidders into the bidding.   Since MSW is in a very nascent stage of application of PPP, the study results could lay directions for future project procurement to discern right limits for right project sizes.

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