scholarly journals El aprendizaje en el puesto de trabajo: estudio comparativo del Departamento de Justicia y los Servicios Sociales de Cataluña

2020 ◽  
pp. 80-95
Author(s):  
Lourdes MURILLO-PEDROSA ◽  
Joaquín GAIRÍN-SALLÁN
Keyword(s):  
Social Services ◽  
Online Survey ◽  
Methodological Framework ◽  
Department Of Justice ◽  
Sequential Approach ◽  
Face To Face

Laburpena: Ikerketa honek profesionalek, gaur egun, beren lanpostuan nola ikasten duten aztertzen du, bi jarduera-eremu alderatuta: Justizia Saila eta Kataluniako Gizarte Zerbitzuak. Ikuspegi misto eta sekuentzial batetik, aurrez aurreko 45 elkarrizketa egin ditugu, guztira, eta profesional batzuei onlineko galdetegi bat ezarri zaie, eta, horretatik, 73 erantzun jaso ditugu. Jaso ditugun emaitzek erakusten dituzte sailen arteko koinzidentziak, eta nabarmenenak honakoetan gertatzen dira: ikasteko estrategiak edo mekanismoak erabiltzean, ikaskideei kontsultatzean, sareko lanean eta prestakuntza-modalitatean. Nolanahi ere, harreman eta eztabaida profesionaleko jardueretarako, aurrez aurreko prestakuntza gehiago baloratzen da, oraindik, besteak baino. Resumen: El presente estudio analiza cómo aprenden las personas profesionales actualmente en su puesto de trabajo, llevando a cabo una comparación entre dos ámbitos de actuación: el Departamento de Justicia y los Servicios Sociales de Cataluña. Bajo un enfoque mixto y secuencial, se realizan un total de 45 entrevistas presenciales y se aplica un cuestionario online a un conjunto de profesionales, obteniendo 73 respuestas. Los resultados que se recogen muestran que existen coincidencias entre departamentos: las más destacadas se dan en el uso de estrategias o mecanismos de aprendizaje, la consulta a los compañeros y compañeras, el trabajo en red, así como en la modalidad formativa. De todas formas, se sigue valorando más la formación presencial para actividades de relación y debate profesional. Abstract: This study to analyze how professionals currently learn in their workplace, establishing comparison between two areas: The Department of Justice and Social Services of Catalonia. About the methodological framework, we start from a mixed and sequential approach: we carry out a total of 45 interviews, and the design of an online survey to all professionals, getting 73 answers. The results obtained show that there are coincidences between departments: the most prominent, in the use of strategies or mechanisms of learning, the consultation to the colleagues, the networking, as well as the formative modality. In any case, face-to-face training for relationship activities and professional debate continues to be valued more.

scholarly journals Social care legislation as an act of integration

2016 ◽  
Vol 24 (3) ◽  
pp. 139-149
Author(s):  
Natalie Davies ◽  
Wulf Livingston ◽  
Emyr Owen ◽  
Peter Huxley
Keyword(s):  
Social Services ◽  
Online Survey ◽  
Social Care ◽  
Well Being ◽  
Health Board ◽  
Senior Managers ◽  
Content Type ◽  
Face To Face ◽  
North Wales ◽  
Health And Social Care

Purpose – The purpose of this paper is to investigate health and social care integration in North Wales in a short window of time between the assent of the Social Services and Well-being (Wales) Act 2014 and its implementation in 2016. Design/methodology/approach – The findings are based on the experiences of health and social care professionals from six Local Authorities and one Regional Health Board working in a management role with strategic responsibility, gathered from an online survey (n=43), semi-structured face-to-face interviews (n=14) and supplemented with reflective interviews with regional coordinators responsible for facilitating cross-organisational working (n=2). Findings – Senior managers are devoting considerable energy to understanding the implications of the new legislation, ensuring that their organisations will be ready and able to successfully implement it. This work is perceived to be commensurate with wider agendas to transform and integrate working practices and services, influenced by a range of financial, environmental, organisational, social and policy factors. Originality/value – This research has direct implications for stakeholders in North Wales, having already been used to shape conversations about integration in the region, and furthermore builds upon existing knowledge in the academic and professional field of integration, with additional limited wider implications for policy and research.

scholarly journals A Better Learning Community: Mixed-Methods Reveal Medical Student Preferences with Implications for Learning Community Design and Implementation

2021 ◽  
Vol 8 ◽  
pp. 238212052110148
Author(s):  
Jasna Vuk ◽  
Steven McKee ◽  
Sara Tariq ◽  
Priya Mendiratta
Keyword(s):  
Mixed Methods ◽  
Learning Community ◽  
Online Survey ◽  
Free Form ◽  
University Of Arkansas ◽  
Medical Sciences ◽  
Face To Face ◽  
Personal Support ◽  
School Learning ◽  
The University

Background: Medical school learning communities benefit students. The College of Medicine (COM) at the University of Arkansas for Medical Sciences (UAMS) provides medical students with academic, professional, and personal support through a learning community (LC) made of 7 academic houses. Objectives: To evaluate the effectiveness of the academic house model at UAMS utilizing a mixed-methods survey. The aims were to: (1) assess student experience and satisfaction with academic houses, (2) describe the realms of advising and guidance, and (3) identify areas for improvement. Method: An online survey was assigned to 723 COM students (all students enrolled, first through fourth years) at UAMS in March 2019. The survey was comprised of 25 items (10 multiple-choice, 8 on the Likert scale, and 7 open-ended questions). Data was depicted using frequency and percentages and/or thematic review of free-form responses. Results: The survey response rate was 31% (227 students). The majority of students responding (132, 58.1%) attended 2 or more face-to-face meetings with the faculty advisor within the preceding year. However, 27 (11.9%) students did not have any meetings. Approximately two-thirds of the respondents were satisfied or very satisfied with the guidance and direction provided by their advisors [very satisfied (n = 83; 36.6%); satisfied (n = 77; 33.9%)]. Themes that emerged from student generated areas for improvement include time constraints, advisor/advisee interest mismatch, and perceived inadequacy of advising content/connections. Conclusions: This study confirms the effectiveness of the LC model for advising and mentoring in the COM at UAMS. Uniquely, this study identifies not only learners’ satisfaction with their LC but also highlights areas for improvement which are widely generalizable and important to consider for institutions with or planning to start an LC.

scholarly journals Are telephone consultations here to stay in rheumatology?

2020 ◽  
Author(s):  
Sabrina R Raizada ◽  
Natasha Cleaton ◽  
James Bateman ◽  
Diarmuid M Mulherin ◽  
Nick Barkham
Keyword(s):  
Older Patients ◽  
Online Survey ◽  
Vulnerable Groups ◽  
Age Group ◽  
Telephone Consultation ◽  
Survey Tool ◽  
Face To Face ◽  
Vulnerable Patients ◽  
Number Of Patients

Abstract Objectives During the COVID-19 pandemic, face-to-face rheumatology follow-up appointments were mostly replaced with telephone or virtual consultations in order to protect vulnerable patients. We aimed to investigate the perspectives of rheumatology patients on the use of telephone consultations compared with the traditional face-to-face consultation. Methods We carried out a retrospective survey of all rheumatology follow-up patients at the Royal Wolverhampton Trust who had received a telephone consultation from a rheumatology consultant during a 4-week period via an online survey tool. Results Surveys were distributed to 1213 patients, of whom 336 (27.7%) responded, and 306 (91.1%) patients completed all components of the survey. Overall, an equal number of patients would prefer telephone clinics or face-to-face consultations for their next routine appointment. When divided by age group, the majority who preferred the telephone clinics were <50 years old [χ2 (d.f. = 3) = 10.075, P = 0.018]. Prevalence of a smartphone was higher among younger patients (<50 years old: 46 of 47, 97.9%) than among older patients (≥50 years old: 209 of 259, 80.7%) [χ2 (d.f. = 3) = 20.919, P < 0.001]. More patients reported that they would prefer a telephone call for urgent advice (168, 54.9%). Conclusion Most patients interviewed were happy with their routine face-to-face appointment being switched to a telephone consultation. Of those interviewed, patients >50 years old were less likely than their younger counterparts to want telephone consultations in place of face-to-face appointments. Most patients in our study would prefer a telephone consultation for urgent advice. We must ensure that older patients and those in vulnerable groups who value in-person contact are not excluded. Telephone clinics in some form are here to stay in rheumatology for the foreseeable future.

scholarly journals Prevalence of Wheat/Gluten-Related Disorders and Gluten-Free Diet in Paraguay: An Online Survey-Based Study

Nutrients ◽  
2021 ◽  
Vol 13 (2) ◽  
pp. 396
Author(s):  
Noé Ontiveros ◽  
Raúl Emilio Real-Delor ◽  
José Antonio Mora-Melgem ◽  
Carlos Eduardo Beltrán-Cárdenas ◽  
Oscar Gerardo Figueroa-Salcido ◽  
...  
Keyword(s):  
Latin American ◽  
Weight Control ◽  
Online Survey ◽  
Adult Population ◽  
Wheat Gluten ◽  
Gluten Free Diet ◽  
Gluten Free ◽  
Questionnaire Response ◽  
Face To Face ◽  
Validated Questionnaire

Gluten-related disorders (GRDs) are increasing around the world, but their magnitude and relevance remain unknown in most Latin American countries. Thus, an online survey was conducted to estimate the prevalence of GRDs as well as adherence to a gluten-free diet (GFD) in Paraguayan adult population. There were 1058 individuals surveyed using a validated questionnaire (response rate of 93.9%). The self-reported prevalence rates were as follows (95% CI): gluten sensitivity (GS), 10.30% (8.53–12.29); non-celiac GS (NCGS), 5.19% (3.94–6.71); physician-diagnosed celiac disease (PD-CD), 3.11% (2.15–4.35); wheat allergy (WA), 2.07% (1.30–3.13); and adherence to GFD, 15.69% (13.55–18.02). Excluding CD, more women than men met the criteria for GRDs, adverse food reactions, and GFD (p < 0.05). Eight respondents reported the coexistence of NCGS with PD-CD and/or WA. Most cases on a GFD indicated medical/dietitian advice for following the diet (68.07%). Non-self-reported GS individuals indicated weight control (46.4%) and the notion that the GFD is healthier (20.2%) as the main motivations for following the diet. GRDs are not uncommon in Paraguayan adult population. It seems that there is awareness about GRDs and the GFD, but training about the diagnosis of GRDs is desirable because of the informed overlapping diagnoses of CD or WA with NCGS. Future studies involving face-to-face interviews are necessary.

Service user violence against social workers in Italy: Prevalence and characteristics of the phenomenon

2021 ◽  
pp. 146801732110091
Author(s):  
Alessandro Sicora ◽  
Urban Nothdurfter ◽  
Barbara Rosina ◽  
Mara Sanfelici
Keyword(s):  
Social Workers ◽  
Social Services ◽  
Child Protection ◽  
Service User ◽  
Online Survey ◽  
Professional Relationship ◽  
Effective Prevention ◽  
Client Violence ◽  
Prevention Programmes ◽  
Victims Of Violence

Summary Client violence in social services is perceived as constantly increasing in Italy, raising deep concern. This article presents the results of the first online survey on the phenomenon. Involving 20,112 social workers, the aim was to determine the prevalence and forms of client violence towards social workers and to identify key factors associated with such events. Findings The results suggest that the vast majority of Italian social workers experience client violence during their careers. Verbal aggression and threats were most common forms of violence, followed by physical attacks and property damage. Young and less experienced social workers appeared more likely to be victims of violence, as well as those who more frequently work in isolation or without their colleagues’ support. Social workers in child protection services, services for adults and municipality services accessible to the entire population were found to be at higher risk of client violence. The social workers considered the quality of the client/professional relationship and communication skills to be critical in preventing and dealing with aggression by users. Unfulfilled clients’ expectation was considered to be one of the main factors contributing to frustration and the consequent hostile behaviour. Applications Violence against social workers is a ‘wake-up call’ that makes the weakening of welfare services, and therefore of professional social work, more visible. The first nationwide study on service user violence reported by this paper may significantly contribute to raising awareness about the phenomenon in Italy and to the devising of effective prevention programmes.

Social policy in increasing the efficiency of pension provision in the Kyrgyz Republic

2021 ◽  
Author(s):  
Samat Kazbekovich Imanbaev
Keyword(s):  
Social Policy ◽  
Social Services ◽  
Online Survey ◽  
High Standard ◽  
Well Being ◽  
The Elderly ◽  
Kyrgyz Republic ◽  
Pension Policy ◽  
Specialized Institutions ◽  
State Pension

This article examines the pension policy, which is usually attributed to the direction of the state’s social policy. Designed to improve the well-being of the population and ensure a high standard and quality of life. The state pension policy is the basic and one of the most important state guarantees for the stable development of society, since it directly affects the interests of the able-bodied and disabled population. The results of an online survey revealed that the most important condition for creating an effective system of social support for pensioners in the current reality is the improvement of pension policy, as well as the system of social services, the development of new social technologies to provide assistance to the population, in particular the elderly, and the formation of a network of specialized institutions. social services to the population, an increase in the volume and expansion of the list of social services provided by them.

scholarly journals What the Public Think about Social Services: A Report from Scotland

2019 ◽  
Vol 50 (4) ◽  
pp. 1146-1166
Author(s):  
Trish McCulloch ◽  
Stephen Webb
Keyword(s):  
Social Services ◽  
Public Perception ◽  
Online Survey ◽  
Public Perceptions ◽  
Data Set ◽  
Service Workers ◽  
The Public ◽  
Welfare Institutions ◽  
Nationally Representative ◽  
Two Stages

Abstract This article reports on findings of a government-funded research project which set out to understand what the public think about social services in Scotland. The authors were particularly keen to examine issues of legitimacy, trust and licence to operate for social services as they are framed in public perceptions. Drawing on a national online survey of 2,505 nationally representative adults, the findings provide the first and largest empirical data set on public perceptions of social services in Scotland. Data analysis occurred in two stages and employed descriptive statistical measurement and cross-tabulation analysis. The findings indicate that, overall, people in Scotland are positive about social services and the value of their impact on society. Furthermore, they believe that social services perform a valuable public role. These findings are significant for debates surrounding social services and suggest that the Scottish public has a more positive view of social services than social service workers and welfare institutions typically perceive. The findings demonstrate the need to develop a more theoretically rich understanding of the relationships between public perception, legitimacy and social licence in social services, including attention to co-productive models of engagement.

scholarly journals Information and genetic counselling for psychiatric risks in children with rare genomic disorders

2019 ◽  
Author(s):  
Andrew Cuthbert ◽  
Aimee Challenger ◽  
Jeremy Hall ◽  
Marianne BM van den Bree
Keyword(s):  
Genetic Counselling ◽  
Online Survey ◽  
Genomic Medicine ◽  
Genetic Diagnosis ◽  
Single Nucleotide Variants ◽  
Full Spectrum ◽  
Face To Face ◽  
Professional Information ◽  
Genomic Disorders ◽  
Psychiatric Manifestations

AbstractPurposeGenomic medicine has transformed the diagnosis of neurodevelopmental disorders. Evidence of increased psychiatric comorbidity associated with genomic copy number and single nucleotide variants (CNV and SNV) may not be fully considered when providing genetic counselling. We explored parents’ experiences of genetics services and how they obtained information concerning psychiatric manifestations.MethodsParents of children diagnosed with genomic variants completed an online survey exploring, (i) how they experienced the genetic diagnosis, and (ii) how they acquired information about psychiatric, developmental and physical manifestations.ResultsTwo-hundred and 86 respondents completed the survey. Thirty percent were unsatisfied with receiving genetic diagnoses. Satisfaction was predicted if communication was by geneticists (p = 0.004); provided face-to-face (p = 0.003); clearly explained (p < 0.001); and accompanied by support (p = 0.017). Parents obtained psychiatric information from non-professional sources more often than developmental (ϕ 0.26, p < 0.001) and physical manifestations (ϕ 0.21, p = 0.003), which mostly came from health professionals. Information from support organisations was more helpful than from geneticists (odds ratio [OR] 21.0, 95% CI 5.1 – 86.8, p < 0.001); paediatricians (OR 11.0, 1.4 – 85.2, p = 0.004); and internet sites (OR 15.5, 3.7 – 64.8, p < 0.001).ConclusionA paucity of professional information about psychiatric risks after genetic diagnosis may impede early diagnosis and intervention for children with high genotypic risks. Planned integration of genomic testing into mainstream services should include genetic counselling training to address the full spectrum of developmental, physical and psychiatric manifestations and timely provision of high-quality information.

scholarly journals Cross-border Life in an American Exclave: Point Roberts and the Canada–US Border

2021 ◽  
Vol 2 (2) ◽  
pp. 38-51
Author(s):  
Pierre-Alexandre Beylier
Keyword(s):  
Qualitative Research ◽  
Pacific Northwest ◽  
Online Survey ◽  
Border Studies ◽  
Face To Face ◽  
Cross Border ◽  
Quantitative And Qualitative Research ◽  
The Pacific ◽  
Border Town ◽  
Canadian City

By applying a theoretical framework based on different models proposed in border studies literature, this article analyzes the morphological, functional, institutional and identity characteristics that make Point Roberts—an American exclave in the Pacific Northwest—a “cross-border town”. Using an online survey and face-to-face interviews, the author combines both quantitative and qualitative research methods in order to examine the forces that link Point Roberts and the Canadian city of Delta that lies across the Canada–US border. This paper highlights the specificities of this unique geographic configuration as well the challenges that the border represents.

A normative model for integrating organisations for disaster risk reduction and climate change adaptation within SADC member states

2017 ◽  
Vol 26 (3) ◽  
pp. 361-376 ◽  
Author(s):  
Livhuwani David Nemakonde ◽  
Dewald Van Niekerk
Keyword(s):  
Climate Change ◽  
Risk Reduction ◽  
Climate Change Adaptation ◽  
Disaster Risk Reduction ◽  
Online Survey ◽  
Disaster Risk ◽  
Normative Model ◽  
Member States ◽  
Content Type ◽  
Face To Face

Purpose Research has demonstrated that governance of disaster risk reduction (DRR) and climate change adaptation (CCA) have evolved largely in isolation from each other – through different conceptual and institutional frameworks, response strategies and plans, at both international, national and subnational levels. As a result, the management of disaster risk through DRR and CCA is highly fragmented. The purpose of this paper is to investigate the set of actors and their location in government that create and shape governance in DRR and CCA integration within the Southern African Development Community (SADC) member states. Design/methodology/approach The study draws upon a range of data collection techniques including a comprehensive literature review relating to DRR and CCA in general and in the SADC member states, face-to-face interviews and an online survey. A mixed method research design was applied to the study with a total of 35 respondents from Botswana, Madagascar, Malawi, Namibia, South Africa, Swaziland, Tanzania, Zambia and Zimbabwe participating in the face-to-face interviews and an online survey. Findings The analysis shows that DRR and CCA are carried out by different departments, agencies and/or ministries in all but three SADC member states, namely, Mozambique, Mauritius and the Seychelles. Participants were able to highlight the different ways in which integration should unfold. In light of this, the paper proposes a normative model to integrate government organisations for DRR and CCA within SADC member states. Originality/value The implementation of the model has the potential to accelerate the integration of organisations for DRR and CCA, with the resultant improvement in the implementation of risk reduction strategies and efficient use of resources.

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