scholarly journals EFFECT OF KNOWLEDGE MANAGEMENT PRACTICES ON PERFORMANCE OF MOBILE TELEPHONE COMPANIES

2021 ◽  
Vol 2 (1) ◽  
pp. 54-66
Author(s):  
Elijah Kimani
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Mobile Telephone ◽  
Empirical Literature ◽  
Organization Performance ◽  
Telephone Companies ◽  
Knowledge Implementation ◽  
Efficiency Performance ◽  
Knowledge Management Practices ◽  
Effective Organization

Purpose: Knowledge management practices in general were found to influence organization performance as there is increased awareness of information that is critical to achieving the organization’s mission. The general objective of the study was to establish the effect of knowledge management practices on performance of mobile telephone companies. Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study concludes that knowledge management practices in general influences organization performance in various ways including, knowledgeable employees, better decision making in the organization, improved service offering to client, reduced operational costs, improved organizational competitiveness. This is mainly so because there is increased awareness of information that is critical to achieving the organization’s mission. The order of significance of the effect of knowledge management practices on performance of mobile telephone companies in starting with the most significant to the least is; knowledge creation, knowledge sharing, knowledge acquisition, knowledge implementation and knowledge storage respectively. Recommendations: The study points out that for effective organization administration organizations need to create a central repository system to store and retrieve information on organization reports cards, feedback on student progression, coordination of organization schedules, organization suspension, finances and other professional development which will have an overall effect on organization performance. Organizations should also install internet services and computers in order to share knowledge and improve the organization’s efficiency, performance, and competitiveness

scholarly journals EMPLOYEE PERCEPTION ON KNOWLEDGE ACQUISITION IN ANDHRA BANK - A STUDY

2020 ◽  
Vol 4 (11) ◽  
pp. 11-18
Author(s):  
V.Narasimha Rao
Keyword(s):  
Economic Growth ◽  
Information Technology ◽  
Knowledge Management ◽  
Knowledge Acquisition ◽  
Customer Service ◽  
Financial Institutions ◽  
Management Practices ◽  
Organization Performance ◽  
Knowledge Management Practices ◽  
Made In

Banks and financial institutions play a crucial role in the economic growth of any country. The present - day banking operations in India have undergone a sea change due to the explosion of Information Technology and emergence of several Knowledge Management Practices. Knowledge Management impact on the organization performance is well recognized. Andhra Bank was founded on 28th November 1923 and was nationalized in April 1980. With about 3000 branches, 6875 Delivery Channels, 34 satellite offices as on 31.3.2017 Andhra Bank has been leveraging on Knowledge acquisition and technology management for enhancing customer service. An attempt is made in this paper to examine the perception on knowledge acquisition process among officer and clerical cadre employees of the Andhra Bank through an empirical analysis.

scholarly journals SPECIFIC FEATURES OF INNOVATION MANAGEMENT BASED ON KNOWLEDGE FLOWS IN DIGITALIZATION

2020 ◽  
pp. 120-127
Author(s):  
Э.А. Бальчик
Keyword(s):  
Knowledge Management ◽  
National Economy ◽  
Management Practices ◽  
Innovation Management ◽  
Knowledge Flows ◽  
Domestic Economy ◽  
Innovative Development ◽  
Modern Knowledge ◽  
Knowledge Management Practices ◽  
Effective Organization

Данная статья посвящена исследованию современных практик управления знаниями в процессе осуществления инновационной деятельности организаций и функционирования инновационного развития национальной экономики. В результате исследования выявлены особенности управления знаниями в процессе осуществления инновационной деятельности в рамках модели «пятерной спирали» и проанализированы ресурсы возникновения знаний в отечественной экономике. Обосновано, что основной целью деятельности организаций и формировании инновационной национальной экономики является достижение максимально эффективной организации совокупности процессов создания знаний, группировки знаний, хранения знаний и использования знаний. This article is devoted to the study of modern knowledge management practices in the process of implementing innovative activities of organizations and the functioning of the innovative development of the national economy. As a result of the study, the features of knowledge management in the process of implementing innovative activities within the framework of the “penta-helix” model were identified and the resources for the emergence of knowledge in the domestic economy were analyzed. It is substantiated that the main goal of the activities of organizations and the formation of an innovative national economy is to achieve the most effective organization of the set of processes for creating knowledge, grouping knowledge, storing knowledge and using knowledge.

scholarly journals Knowledge Management Practices for Sustainable Supply Chain Management: A Challenge for Business Education

2021 ◽  
Vol 13 (5) ◽  
pp. 2956
Author(s):  
Tomas Cherkos Kassaneh ◽  
Ettore Bolisani ◽  
Juan-Gabriel Cegarra-Navarro
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Descriptive Analysis ◽  
Sustainable Supply Chain ◽  
Business Managers ◽  
Environmentally Sustainable ◽  
Critical Resource ◽  
Knowledge Management Practices ◽  
Future Business

In the last decades, business competition has been increasingly among supply chains (SCs) rather than individual firms. Today, considering the challenges of environmental, social, and economic sustainability, it is becoming even more vital to coordinate and co-manage company resources, activities, and innovative efforts at the SC level. Consequently, knowledge, which is a critical resource for companies, needs to be managed properly not only in single firms but also across SCs. For the education of business managers, this implies a double challenge: first, to make students and future executives become aware of the knowledge management (KM) practices that can be adopted; second, to facilitate the assimilation of these practices for the effective management of SCs, to ensure higher economic and environmentally sustainable performances. Standard definitions and classifications can be of great help, but the current studies are very fragmented. This study contributes by exploring the literature and examining the KM practices that are proposed and defined by the different authors. A systematic review and a descriptive analysis of selected papers showed the trend and focus of papers in the KM and SC fields. In addition, based on the definitions and classifications drawn from the literature, this paper discusses a possible systematization of the key KM practices in SCs. The major contribution of this paper is the effort of re-definition and re-classification of KM practices and their potential importance for effective and sustainable SC management. This analysis can be especially useful for organizing KM courses targeted to current and future business managers.

Knowledge management practices for innovation: a multinational corporation’s perspective

2014 ◽  
Vol 18 (5) ◽  
pp. 905-918 ◽  
Author(s):  
Daniel Jiménez-Jiménez ◽  
Micaela Martínez-Costa ◽  
Raquel Sanz-Valle
Keyword(s):  
Social Capital ◽  
Knowledge Management ◽  
Management Practices ◽  
Organizational Innovation ◽  
Multinational Companies ◽  
Transfer Of Knowledge ◽  
Content Type ◽  
Reverse Knowledge Transfer ◽  
Knowledge Management Practices ◽  
Different Sources

Purpose – This paper aims to assess the importance of different knowledge management practices to promote organizational innovation in multinational companies. The links among internationalization, reverse knowledge transfer and social capital and organizational innovation are analyzed. Design/methodology/approach – Structural equation modeling was used to check the research hypotheses with a sample of 104 multinational companies. Findings – The results show that internalization has no direct effect on organizational innovation but a indirect effect trhrough the transfer of knowledge from external subsidiaries to the headquarter. Furthermore, this knowledge and other that comes from internal and external social capital is essential for the development of innovations. Research limitations/implications – Self-reporting by the CEOs may be the most significant limitation, as a single key informant provided the data; multiple informants would enhance the validity of the research findings. A second limitation is the cross-sectional design of the research that does not allow observation of the short- and long-term impact of the relationships among the variables. Practical implications – Organizational innovation is not an easy task. However, those multinational companies which foster knowledge management practices that generate new knowledge from external subsidiaries, internal or external social relationships, will facilitate the generation of innovations. In consequence, these companies should foster the generation of knowledge from different sources. Originality/value – The focus of the study in this paper is on multinational companies and the possibility to acquire knowledge from different sources (inside organization, external local environment and international context). Specially, focus on the transfer of knowledge from subsidiaries to headquarters (reverse knowledge transfer), as it is insufficiently investigated by current literature.

scholarly journals Knowledge Management and Organizational Culture: An Exploratory Study

2013 ◽  
Vol 3 (1) ◽  
pp. 65-77 ◽  
Author(s):  
Bing Li ◽  
Jianpeng Zhang ◽  
Xiaoxia Zhang
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Management Practices ◽  
Empirical Relationship ◽  
Organizational Factors ◽  
Equation Modeling ◽  
Specific Situation ◽  
Knowledge Management Practices ◽  
Cultural Traits ◽  
The Relationship

Abstract Purpose of the article Knowledge has been considered as the strategic assets and become the source of competitive advantage in organizations. Knowledge management thus receives the extraordinary attention from the top management. Many organizational factors have influences on knowledge management practices. This paper attempts to explore the empirical relationship between knowledge management and organizational culture in the specific situation of China’s commercial banking industry. Methodology/methods The relationship between knowledge management and organizational culture is quantitatively investigated by surveying bank managers. The scale of SECI modes is used to measure knowledge management process and the scale of Denison Organizational Culture Survey (DOCS) is used to measure organizational culture. We explore the underlying relationship by employing the statistical analyses such as correlation, regression and structural equation modeling. Scientific aim The research aims at testing the relationship between knowledge management and organizational culture, and furthermore if there exist linkages between cultural traits and SECI modes. Findings The results of the empirical study confirm the great and positive effect that organizational culture has on knowledge management. Different cultural traits contribute to different SECI modes. Conclusions For obtaining successful knowledge management practices in organizations, it is better to concern about the relationship between knowledge management and organizational culture. The limitation in the paper is the sampling size, which will be solved by an industry-wide survey in our future research.

Sign in / Sign up

Export Citation Format

Share Document