scholarly journals Adoption of Cloud Computing in E-Government: A Systematic Literature Review

2022 ◽  
Vol 30 (1) ◽  
pp. 655-689
Author(s):  
Osama Abied ◽  
Othman Ibrahim ◽  
Siti Nuur-Ila Mat Kamal
Keyword(s):  
Cloud Computing ◽  
Service Delivery ◽  
Empirical Studies ◽  
Cloud Service ◽  
Cloud Services ◽  
Systematic Evaluation ◽  
Adoption Studies ◽  
Service Adoption ◽  
Cloud Adoption ◽  
Cloud Computing Adoption

Cloud computing in governments has become an attraction to help enhance service delivery. Improving service delivery, productivity, transparency, and reducing costs necessitates governments to use cloud services. Since the publication of a review paper on cloud adoption elements in e-governments in 2015, cloud computing in governments has evolved into discussions of cloud service adoption factors. This paper concentrates on the adoption of cloud computing in governments, the benefits, models, and methodologies utilized, and the analysis techniques. Studies from 2010 up to 2020 have been investigated for this paper. This study has critically peer-reviewed articles that concentrate on cloud computing for electronic governments (e-Governments). It exhibits a systematic evaluation of the empirical studies focusing on cloud adoption studies in e-governments. This review work further categorizes the articles and exhibits novel research opportunities from the themes and unexhausted areas of these articles. From the reviewed articles, it has been observed that most of the articles have employed the quantitative approach, with few utilizing qualitative and mixed-method approaches. The results reveal that cloud computing adoption could help solve problems in learning, such as infrastructure issues, cost issues, and improve service delivery and transparency. This review gives more information on the future directions and areas that need attention, like the trust of cloud computing in e-governments.

Selection of Cloud Delivery and Deployment Models

2018 ◽  
Vol 10 (4) ◽  
pp. 17-32
Author(s):  
Mustafa I.M. Eid ◽  
Ibrahim M. Al-Jabri ◽  
M. Sadiq Sohail
Keyword(s):  
Cloud Computing ◽  
Expert System ◽  
Service Delivery ◽  
Cloud Service ◽  
Cloud Services ◽  
Organizational Conditions ◽  
Cloud Computing Adoption ◽  
Selection Decision ◽  
The Right ◽  
System Prototype

Research interests on cloud computing adoption and its effectiveness in terms of cost and time has been increasing. However, one of the challenging decisions facing management in adopting cloud services is taking on the right combinations of cloud service delivery and deployment models. A comprehensive review of literature revealed a lack of research addressing this selection decision problem. To fill this research gap, this article proposes an expert system approach for managers to decide on the right combination of service delivery and deployment model selection. The article first proposes a rule-based expert system prototype, which provides advice based on a set of factors that represent the organizational conditions and requirements pertaining to cloud computing adoption. Next, the authors evaluate the system prototype. Lastly, the article concludes with a discussion of the results, its practical implications, limitations, and further research directions.

Selection of Cloud Delivery and Deployment Models

2021 ◽  
pp. 387-403
Author(s):  
Mustafa I.M. Eid ◽  
Ibrahim M. Al-Jabri ◽  
M. Sadiq Sohail
Keyword(s):  
Cloud Computing ◽  
Expert System ◽  
Service Delivery ◽  
Cloud Service ◽  
Cloud Services ◽  
Organizational Conditions ◽  
Cloud Computing Adoption ◽  
Selection Decision ◽  
The Right ◽  
System Prototype

Research interests on cloud computing adoption and its effectiveness in terms of cost and time has been increasing. However, one of the challenging decisions facing management in adopting cloud services is taking on the right combinations of cloud service delivery and deployment models. A comprehensive review of literature revealed a lack of research addressing this selection decision problem. To fill this research gap, this article proposes an expert system approach for managers to decide on the right combination of service delivery and deployment model selection. The article first proposes a rule-based expert system prototype, which provides advice based on a set of factors that represent the organizational conditions and requirements pertaining to cloud computing adoption. Next, the authors evaluate the system prototype. Lastly, the article concludes with a discussion of the results, its practical implications, limitations, and further research directions.

scholarly journals A Proposed Framework for Cloud Computing Adoption

2020 ◽  
pp. 978-1003
Author(s):  
Victor I. C. Chang
Keyword(s):  
Cloud Computing ◽  
Cloud Services ◽  
Service Performance ◽  
Organizational Sustainability ◽  
Risk And Return ◽  
Business Context ◽  
Cloud Adoption ◽  
Organizational Challenges ◽  
Cloud Computing Adoption ◽  
Business Requirements

This paper presents a review related to Cloud Computing focusing on Cloud business requirements. From the review the author recommends a number of methods managing Cloud services and evaluating its service performance, including the use of a pair of the Hexagon Models. Three organizational challenges of Cloud adoption are identified: (i) Organizational Sustainability; (ii) Portability and (iii) Linkage. The Cloud Computing Adoption Framework (CCAF) is designed to deal with these challenges by helping organizations to achieve good Cloud designs, deployment and services. How these three challenges are addressed by the CCAF is demonstrated using case studies. Services implemented by CCAF are reviewed using the Hexagon Models for comparison. This paper provides recommendations to help organizations, researchers and practitioners to understand Cloud business context, to measure their risk and return analysis, to migrate their services to Cloud from all types and to connect and integrate different services as a single service.

Multi-Perspectives of Cloud Computing Service Adoption Quality and Risks in Higher Education

2021 ◽  
pp. 1-19
Author(s):  
Mohammed Banu Ali
Keyword(s):  
Cloud Computing ◽  
Cloud Services ◽  
Innovative Technology ◽  
Sensitive Information ◽  
Service Adoption ◽  
Cloud Adoption ◽  
Convincing Argument ◽  
Security Issues ◽  
Collaborative Tools ◽  
Cloud Computing Service

Universities worldwide are starting to turn to cloud computing. The quality characteristics, which include access to a wider network of computing resources, pay-as-you-go services, self-services, agile services, and resource centralisation provide a convincing argument for HEIs to adopt cloud services. However, the risks leading to non-adoption range from security issues to a lack of cloud vendor support. The findings suggest that security, privacy, and trust are the key determinants to non-adoption as stakeholders felt that the cloud cannot fully guarantee the safeguarding of sensitive information. Key determinants to cloud adoption include improving relationships between students and teachers via collaborative tools and proposing cloud apps for mobile devices for accessing virtual learning materials and email securely off-campus. In conclusion, university stakeholders are still unconvinced about adopting cloud services, but future advances of the cloud may help to steer their decision to adopt this innovative technology given its overwhelming potential.

scholarly journals A Proposed Framework for Cloud Computing adoption

2016 ◽  
Vol 6 (3) ◽  
pp. 75-98 ◽  
Author(s):  
Victor I. C. Chang
Keyword(s):  
Cloud Computing ◽  
Cloud Services ◽  
Service Performance ◽  
Organizational Sustainability ◽  
Risk And Return ◽  
Business Context ◽  
Cloud Adoption ◽  
Organizational Challenges ◽  
Cloud Computing Adoption ◽  
Business Requirements

This paper presents a review related to Cloud Computing focusing on Cloud business requirements. From the review the author recommends a number of methods managing Cloud services and evaluating its service performance, including the use of a pair of the Hexagon Models. Three organizational challenges of Cloud adoption are identified: (i) Organizational Sustainability; (ii) Portability and (iii) Linkage. The Cloud Computing Adoption Framework (CCAF) is designed to deal with these challenges by helping organizations to achieve good Cloud designs, deployment and services. How these three challenges are addressed by the CCAF is demonstrated using case studies. Services implemented by CCAF are reviewed using the Hexagon Models for comparison. This paper provides recommendations to help organizations, researchers and practitioners to understand Cloud business context, to measure their risk and return analysis, to migrate their services to Cloud from all types and to connect and integrate different services as a single service.

scholarly journals Multiple Perspective of Cloud Computing Adoption Determinants in Higher Education a Systematic Review

2019 ◽  
Vol 9 (3) ◽  
pp. 89-109 ◽  
Author(s):  
Mohammed Banu Ali
Keyword(s):  
Higher Education ◽  
Cloud Computing ◽  
Effective Means ◽  
Cost Effective ◽  
Teaching Staff ◽  
Multiple Perspectives ◽  
Adoption Studies ◽  
Cloud Adoption ◽  
Cloud Computing Adoption ◽  
Skilled Personnel

Cloud computing has become a major talking point in recent times. An innovation such as cloud computing for higher education institutions (HEI) can be a cost effective means to operate their IT systems effectively without having to spend vast amounts of money on developing their IT infrastructure. HEIs also face the burden of several challenges e.g. limited infrastructure resources and IT budget, as well as limited teaching staff, technical experts, and IT skilled personnel. With support from a systematic literature review approach, this article identifies the key determinants of cloud adoption from a technological, organisational, environmental and personal perspectives. A total of 17 cloud adoption studies in the HEI context and their respected models from the period of 2012 to 2017 are reviewed and discussed. The findings suggest a lack of cloud adoption studies in the HEI domain from multiple perspectives, particularly in relation to the wider socio-technical concerns related to cloud adoption and future studies related to this research gap are deliberated.

scholarly journals Modeling the adoption of cloud computing to assess South African SMEs: An integrated perspective

10.29007/j2nc ◽  
2019 ◽  
Author(s):  
Kenneth Ayong ◽  
Rennie Naidoo
Keyword(s):  
South Africa ◽  
Cloud Computing ◽  
Conceptual Model ◽  
South African ◽  
Diffusion Of Innovation ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Critical Factors ◽  
Cloud Computing Adoption

The adoption of cloud computing among SMEs in developing countries, particularly South Africa, is still very low. The purpose of this study is to develop a conceptual model to assess the critical factors that influences South African SMEs to adopt cloud services. This paper proposes an integrated conceptual model that incorporates critical factors from the diffusion of innovation (DOI) theory, institutional theory, transaction cost theory, organisation theory, information security theory, and trust theories. Cloud computing adoption research dominated by the DOI perspective, can benefit from further cross- fertilization with different theories to explain and predict patterns of cloud services use in the SME context. This model is expected to offer deeper insights and practical value to SME decision makers, cloud service providers, regulatory agencies and government responsible for establishing cloud computing adoption strategies for SMEs in South Africa. We intend to apply this model to survey research in future studies.

Status of Cloud Service Adoption in Climate Risk Country

2018 ◽  
Vol 2 (2) ◽  
pp. 51-54
Author(s):  
E.O. Opoku
Keyword(s):  
Cloud Computing ◽  
Data Center ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Service Adoption ◽  
Cloud Computing Service ◽  
Cloud Brokerage ◽  
Brokerage Firms ◽  
Local Cloud

Ghana has attained cloud readiness indices facilitating services adoption by local enterprises through brokerage firms. Accordingto Gartner group by 2015, at least 20% of all cloud services will be consumed via internal or external cloud service brokerages,rather than directly with service providers. It means enterprises must identify local cloud brokerage firms to intermediate for cloudclients and service providers. We aimed at surveying cloud service awareness among enterprises in Ghana. We performed fieldstudy using statistical tool to analyze data collected among 45-participants spread across 20 local enterprises, using purposivesampling in the selection of strategic enterprise managers located in the second largest city, Kumasi, Ghana. We employedDelphi technique involving three Information Technology experts to validate responses in reducing margin of error in the analysis.We found that 67% respondents are unaware of local cloud service brokerage firms. Alternatively, 33% respondents mentioned atleast one local cloud brokerage firm; although experts believed some did a chess guessing to have it correct. Our Delphi expertsattributed this alarming percentile to lack of policy stakeholders involvement in ensuring cloud adoption readiness. We concludedon effective sensitization of cloud computing service adoption in optimizing data center proliferation by enterprises in Ghana.Adopting cloud computing over data center helps in reducing global warming contributed by heat emissions from computingservers.

Cloud Adoption in Enterprises

2016 ◽  
pp. 1848-1872 ◽  
Author(s):  
Ramanathan Venkatraman ◽  
Sitalakshmi Venkatraman
Keyword(s):  
Cloud Service ◽  
Cloud Services ◽  
Software As A Service ◽  
Service Levels ◽  
Service Adoption ◽  
Platform As A Service ◽  
Cloud Adoption ◽  
Strategic Implementation ◽  
Implementation Guidelines ◽  
And Migration

This chapter proposes a security and migration framework with business strategic implementation guidelines for successfully adopting cloud services, namely Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) in contemporary organisations. As a foundation to achieve this, the authors give emphasis to the importance of considering the security, privacy, and governance issues related to cloud implementations, along with the possible benefits of adopting cloud services in businesses. They discuss the various types of cloud, their deployment models, and service levels as these form the basis for strategically planning the security and migration framework implementation of cloud in an organization. In addition, the authors provide a step-wise security and migration framework that could serve as a business strategic guideline for a successful cloud service adoption in enterprises.

A Framework Strategy to Overcome Trust Issues on Cloud Computing Adoption in Higher Education

2020 ◽  
pp. 162-183 ◽  
Author(s):  
Mohammed Banu Ali ◽  
Trevor Wood-Harper ◽  
Ronald Ramlogan
Keyword(s):  
Higher Education ◽  
Cloud Computing ◽  
Cloud Services ◽  
Educational Materials ◽  
Communication Services ◽  
Cloud Adoption ◽  
Cloud Computing Adoption ◽  
Strategic Value ◽  
Management Participation ◽  
The Uk

Cloud computing has the potential of adding strategic value to the higher education domain owing to exemplary growth in ubiquitous data and communication services ranging from student access to educational materials to developing teaching and research practices. Despite the wide adoption of CC in HEIs, there is a paucity of research that specifically addresses the issue of trust in cloud adoption in the UK HEI context, as well as identifying smarter and more efficient strategies to overcome the existing CC trust issue in this domain. The authors propose a five-stage strategic roadmap to address the trust issues impacting the uptake of cloud services in UK universities. They conclude that IT and management participation and support are the keys to the success of the strategic framework.

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