scholarly journals Ascertaining the Information and Communication Technology (ICT) Maturity Level of the Banking Sector Using Kochikar Model

2017 ◽  
Vol 7 (5) ◽  
pp. 1-8
Author(s):  
Ejiofor C.I ◽  
Okengwu U.A
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Banking Sector ◽  
Maturity Level ◽  
Information And Communication

IT GOVERNANCE AUDIT AT PT PERUSAHAAN GAS NEGARA USING COBIT FRAMEWORK

2018 ◽  
Vol 23 (2) ◽  
pp. 95-106
Author(s):  
Mahendra Sunt Servanda ◽  
Achmad Benny Mutiara
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
Efficiency And Effectiveness ◽  
Information And Communication ◽  
Level 3 ◽  
It Usage ◽  
A Company

The use of information and communication technology in a company gives an important contribution for the achievement of business objectives. PT Perusahaan Gas Negara, especially in the Business Solutions and Services Operations (BSSO), plays a significant role in the utilization of information and communication technology assets to PT Perusahaan Gas Negara. It takes a good IT governance for BSSO to improve the efficiency and effectiveness of IT usage. Audit of IT governance maturity using COBIT 4.1. Maturity model level used to determine the maturity level of IT usage in the enterprise with a scale of 0 (non-existent) to 5 (optimized). This study focused on two domains namely Plan and Organise (PO) and Monitor and Evaluate (ME) model to measure the maturity level of IT maturity levels in PT Perusahaan Gas Negara. From this study, the results of the maturity level domain PO is 3.13 and ME is 2.98, it can be given the conclusion that the maturity level of IT governance at PT PGN is in level 3 (defined). At this level means that all the procedures in the company are standardized and documented, but the company is still not able to detect the deviations that have occurred.

scholarly journals A Study on the Evolution and Assessment of ICT practices in the Indian Rural Sector Banking.

2021 ◽  
Vol 12 (3) ◽  
pp. 5495-5503
Author(s):  
Dr.Ch. Hymavathi
Keyword(s):  
Information And Communication Technologies ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Banking Sector ◽  
Communication Technologies ◽  
Information Communication ◽  
Rural Sector ◽  
Technical Aspects ◽  
Information And Communication ◽  
The Impact

In order to survive in the cut throat competition, the banking sector has been adopting technical aspects. The information communication technological aspects of the banks help to attain the competitive advantage over the other. This research paper is emphasized to evaluate the information and communication technologies adopted by the banking sector in India. However, this paper is also aimed to assess the impact of information and communication technology in the Indian banking. The study focused to understand this scenario in the Indian rural sector. The samples are drawn from 300 rural banking customers and analyzed the data.

scholarly journals Effect of Information and Communication Technology on the Nigerian Economy: Evidence from the Banking Sector

2019 ◽  
Vol 1 (1) ◽  
pp. 1-20
Author(s):  
Okanta, Sunday Ukeje
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Banking Sector ◽  
Least Squares Method ◽  
Ordinary Least Squares ◽  
Public Confidence ◽  
Machine Component ◽  
Related Information ◽  
Information And Communication ◽  
The Impact

This paper investigated the impact of information and communication technology on the Nigerian economy, taking evidence from the banking sector. Ordinary least squares method of regression for the period 2004-2017 was employed. Generally, the paper found that there was positive relationship between bank related information and communication technology components used and economic growth, except the automated teller machine component, under a fixed effect modeling. However, using the Breusch Godfrey (BG) dynamic modeling to remove serial autocorrelation, the paper revealed that only the mobile banking payment component positively and significantly affected the gross domestic product. On the basis of the findings, the researcher recommended that the Central Bank of Nigeria, banks and stakeholders should collaborate to strengthen the information and communication infrastructures and security systems in the country to reduce frauds, make the environment user friendly and improve public confidence.

scholarly journals Effect of Information and Communication Technology on the Nigerian Economy: Evidence from the Banking Sector

2019 ◽  
pp. 1-20
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Banking Sector ◽  
Least Squares Method ◽  
Ordinary Least Squares ◽  
Public Confidence ◽  
Machine Component ◽  
Related Information ◽  
Information And Communication ◽  
The Impact

This paper investigated the impact of information and communication technology on the Nigerian economy, taking evidence from the banking sector. Ordinary least squares method of regression for the period 2004-2017 was employed. Generally, the paper found that there was positive relationship between bank related information and communication technology components used and economic growth, except the automated teller machine component, under a fixed effect modeling. However, using the Breusch Godfrey (BG) dynamic modeling to remove serial autocorrelation, the paper revealed that only the mobile banking payment component positively and significantly affected the gross domestic product. On the basis of the findings, the researcher recommended that the Central Bank of Nigeria, banks and stakeholders should collaborate to strengthen the information and communication infrastructures and security systems in the country to reduce frauds, make the environment user friendly and improve public confidence.

scholarly journals Digitalisasi Produk Bank Konvensional Dan Bank Syariah Di Indonesia

2021 ◽  
Vol 6 (2) ◽  
pp. 113
Author(s):  
Andrew Shandy Utama
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Financial Services ◽  
Banking Sector ◽  
Internet Banking ◽  
Islamic Banks ◽  
Banking Services ◽  
Information And Communication ◽  
Operational Activities ◽  
Conventional Banks

Technological developments make the world borderless. The development of information and communication technology has touched the banking sector. Based on the operational system, the types of banks can be divided into conventional banks and Islamic banks. This study aims to explain the digitalization of conventional bank products and Islamic banks in Indonesia. The method used in this research is normative legal research. The development of information and communication technology has touched the banking sector. As one of the efforts to increase bank capability, more optimal utilization of information technology development is a prerequisite in supporting bank service innovation. Therefore, digital banking is a very potential business opportunity and an inevitable necessity in the banking sector in the digital era. In addition to increasing the efficiency of bank operational activities, digital banking can improve the service quality of conventional banks and Islamic banks to customers in transactions. The Financial Services Authority of the Republic of Indonesia then issued Financial Services Authority Regulation Number 12/POJK.03/2018 concerning the Implementation of Digital Banking Services by Commercial Banks. There are forms of e-Banking services that can be used at conventional banks and Islamic banks, namely ATM (Automated Teller Machine), EDC (Electronic Data Capture), internet banking, SMS banking, mobile banking, e-Commerce, phone banking, and video. banking

scholarly journals ANALISIS MATURITY LEVEL DALAM BLENDED LEARNING PADA DOMAIN SERVICE OPERATION FRAMEWORK ITIL V3

2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Shofwan Hanief ◽  
I Wayan Jepriana
Keyword(s):  
Information Technology ◽  
Blended Learning ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Learning Process ◽  
Industrial Revolution ◽  
Maturity Level ◽  
Google Docs ◽  
Service Operation ◽  
Information And Communication

ABSTRACT<br />Along with the development of technology, we are currently in the era of industrial revolution 4.0, where in this era computing is carried out in an obscene way by relying on internet technology. Higher education is one of the institutions that also plays an important role is a very suitable institution to participate in the 4.0 industrial revolution. with the speed of internet access that is already such and the dependence of the community on technology, especially the communication technology, provides an opportunity and a positive impact on the teaching and learning process. The learning process carried out on one of the Introduction to Information Technology courses at STIKOM Bali is the course in which the learning process is done with the blended learning learning model. The learning process is done face to face and uses online learning media. The lecture mechanism is designed in accordance with the academic calendar and material content is made uniform with multimedia animation, so that one class with another class has the same understanding. Related to the use of information and communication technology media in blended learning, it is necessary to manage technology so that the use of information and communication technology used can be measured. ITIL (Information Technology Infrastructure Lybrary) V3. This study focuses on the measurement of information and communication technology in the PTI subjects using blended learning learning models. In this measurement using a maturity level scale, where the instrument used is a questionnaire. For the preparation of the questionnaire and distribution using Google docs. The results of this study are in the form of a maturity level in the domain service operation of the ITIL V3 framework and recommendations of measurements that have been made.<br />Keywords: blended learning, governance, ITIL Versi 3, maturity level<br />ABSTRAK<br />Seiring dengan perkembangan teknologi, saat ini kita sedang berada pada era revolusi industry 4.0, dimana pada era ini komputasi dilakukan secara obiquitas dengan mengandalkan teknologi internet. Perguruan tinggi merupakan salah satu lembaga yang juga berperan penting merupakan lembaga yang sangat cocok untuk ikut serta masuk dalam revolusi industry 4.0. dengan kecepatan akses internet yang sudah demikian rupa dan ketergantungan masyarakat terhadap teknologi khususnya tekmologi komunikasi memberikan suatu peluang dan dampak positif dalam proses belajar mengajar. Proses pmbelajaran yang dilakukan terhadap salah satu matakuliah Pengantar Teknologi Informasi di STIKOM Bali adalah matakuliah yang proses pembelajaranannya dilakukan dengan model pembelajaran blended learning.proses pembelajaran dilakukan dengan cara tatap muka dan menggunakan media online learning. Mekanisme perkuliahan dirancang sesuai dengan kalender akademik dan konten-konten materi dibuat seragam dengan animasi multimedia, sehingga antara satu kelas dengan kelas yang lainnya mempunyai pemahaman yang sama. Terkait dengan penggunaan media teknologi informasi dan komunikasi pada pembelajaran blended learning ini, maka perlu sebuah pengelolaan teknologi agar pemanfaatan teknologi informasi dan komunikasi yang digunakan dapat terukur. ITIL (Information Technology Infrastructur Lybrary) V3. Penelitian ini menitikberatkan kepada pengukuran terhadap teknologi informasi dan komunikasi pada matakuliah PTI yang menggunakan model pembelajaran dengan blended learning. Dalam pengukuran ini menggunakan skala maturity level, dimana instrument yang digunakan adalah kuesioner. Untuk penyusunan kuesioner dan pendistribusiannya menggunakan google docs. Hasil dari penelitian ini berupa maturity level pada domain service operation framework ITIL V3 dan rekomendasi dari pengukuran yang telah dilakukan.<br />Kata kunci : blended learning, tatakelola, ITIL Versi3, maturity level

scholarly journals Information and Communication Technology (ICT) Governance Processes: A Case Study

Information ◽  
2020 ◽  
Vol 11 (10) ◽  
pp. 462
Author(s):  
Edna Dias Canedo ◽  
Ana Paula Morais do Vale ◽  
Rafael Leite Patrão ◽  
Leomar Camargo de Souza ◽  
Rogério Machado Gravina ◽  
...  
Keyword(s):  
Public Administration ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Planning Process ◽  
Maturity Level ◽  
Execution Monitoring ◽  
Information And Communication ◽  
Ict Service ◽  
Governance Processes

Information and Communication Technology (ICT) Governance is increasingly necessary and present in organizations aiming to improve the maturity of their ICT processes. This paper presents an analysis of the ICT Governance processes of a Brazilian Federal Public Administration agency. To assess the maturity of the ICT Governance processes, we surveyed and diagnosed the processes performed by the agency and organized a series of meetings/discussions to assist in the improvement and modeling of the processes related to the ICT Contract Planning process. As a result, we proposed improvements and identified the maturity level of the existing ICT processes, also assessing the awareness of employees of the General Coordination of Information Technology regarding these processes. Our findings reveal that the agency still needs to implement the following processes: (1) ICT People Management; (2) Business Process Modeling (Automated/to Automate); (3) Change Management; (4) Execution Monitoring of the ICT Projects and Services Portfolio; and (5) ICT Service Continuity Management. We also identified several artifacts that need to be implemented by the agency in different processes and collected survey participants’ suggestions about new processes to improve the maturity in ICT Governance.

Sign in / Sign up

Export Citation Format

Share Document