scholarly journals The influence of total quality management toward organization performance

2019 ◽  
pp. 1397-1406 ◽  
Author(s):  
Yuni Pambreni ◽  
Ali Khatibi ◽  
S. M. Ferdous Azam ◽  
Jacquline Tham
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organization Performance ◽  
Total Quality

scholarly journals The Mediating Role of Total Quality Management between Human Resource Practices, Information Technology Infrastructure and Performance of Pakistan Public Hospitals

2019 ◽  
pp. 67-77
Keyword(s):  
Health Care ◽  
Quality Management ◽  
Total Quality Management ◽  
National Culture ◽  
Health Care Sector ◽  
Public Hospitals ◽  
Organization Performance ◽  
Total Quality ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure

Health care sector in developing countries is striving for sustainable performance, where total quality management and national culture has considered as a key strategy for the hospitals to become more effective. Although, to understand the diverse perceptions of health care sector performance, this study aims to examine the impact of information technology infrastructure (ITI), human resource management practices (HRM) on the health care sector performance in Pakistan with the mediating effect of total quality management and the moderating role of national culture. However, this research used SmartPLS (SEM) 3.0 for the analysis of survey data (n = 249) collected from doctors working in public hospitals of Pakistan. Empirical results found that from six direct hypothesis,five have a direct strong relationship with total quality management (TQM) and organization performance (OP). Where, total quality management mediates the relationship between HRM and organization performance except ITI. Finally, national culture moderated the relationship between TQM and organization performance.

Effects of Employee Performance on the Implementation of Total Quality Management

2022 ◽  
pp. 175-194
Author(s):  
Nur Aqilah Adilah Hj Abd Rahman ◽  
Heru Susanto
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Family Support ◽  
Working Mothers ◽  
Maternity Leave ◽  
Employee Performance ◽  
Organization Performance ◽  
Total Quality ◽  
Working Mother ◽  
Work Family

Mother is a person who has many task and responsibilities daily. In addition, as a working mother, tasks and responsibilities are double and triple, for instance task and chores at home and task at the organization. Total quality management is practices and procedures that organizations use in order to enhance or improve the performance of the employee or the organization. Performance of working mothers is said to be not satisfactory, and their performance may drop after having babies. Some organizations and their colleagues don't seem to be helpful to working mothers after rejoining the workforce right after maternity leave ended. Some organization from other countries provide work-family support policies in order to help these working mothers to balance their lifestyle as mother and as an employee. Some researchers claimed that working mothers tend to have very happy children whilst underperforming in the organization. This chapter seeks to investigate the perception of working mothers on their performance after the implementation of total quality management.

scholarly journals APPLICATION OF THE COMPREHENSIVE TOTAL QUALITY MANAGEMENT ON KING KHALID UNIVERSITY IN SAUDI ARABIA

2021 ◽  
pp. 9-13
Author(s):  
Nidaa Abdulwahab Arishi ◽  
Maged Mustafa Al-Dubai
Keyword(s):  
Saudi Arabia ◽  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Quality System ◽  
Future Research ◽  
Organization Performance ◽  
Total Quality ◽  
Management Quality ◽  
Research Findings

This study aims to study the Comprehensive Total Quality Management On king Khalid University In Saudi Arabia to better performance. The main problem is that quality standers from one time to another are changeable, and universities should update the quality system to enhance organizational performance. For data analysis and hypothesis testing, the S.E.M. tool and several statistical methods such as the maximum likelihood estimate and regression technique will be utilized to understand the dimensionality of the variables. Based on research findings, theoretical and practical implications will be discussed. Limitations and recommendations for future research were also highlighted. KEYWORDS: Total Quality Management, Quality System, Organization Performance.

scholarly journals Total Quality Management Implementation in Healthcare Sector, Its Impact on Performance of Hospitals

2019 ◽  
Vol 8 (4) ◽  
pp. 3704-3711
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Management Practices ◽  
Healthcare Sector ◽  
Organization Performance ◽  
Total Quality ◽  
Factors Affecting ◽  
Critical Success

The focus of this article is to have a discussion on TQM implementation in the hospital sector and to find out the relationship between TQM practices and organization performance of hospitals. This research is based on literature review of Quality Management and various critical success factors namely leadership, communication, employee involvement, customer focus, organization culture, strategic planning and patient loyalty. This article has made an attempt to establish a positive relation between a second order construct of Total Quality Management and their influence on the organizational performance of hospitals in Punjab. The paper has been framed with a conviction that it may prove to be beneficial for academicians and managers to excavate a relationship between Total Quality Management practices and hospital performance. Although it is a commonly accepted belief that National Accreditation Board of Hospitals i.e. NABH accredited hospitals are quality oriented, still non-NABH hospitals can enhance their organization performance focusing on the critical factors and improving their quality. In this article structural equation modelling has been used to bring out a relation between quality practices and performance. In an original way this paper proposes the critical success factors affecting TQM and how the hospitals can improve their quality and ultimately organization performance including subjective and objective performance, by focusing on these measures. The article encourages reflections from managers and practitioners concerning Quality Management in hospital/healthcare sector. We request that medical practitioners follow the procedures for improvement in critical success factors affecting TQM and ultimately, enhancement in their quality management practices in order to achieve better organization performance.

PENGARUH TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA PERUSAHAAN MELALUI PERILAKU PRODUKTIF KARYAWAN PADA PT. TOMORROW’S ANTIQUES INDONESIA

2019 ◽  
Vol 1 (2) ◽  
pp. 1-20
Author(s):  
I Wayan Suartina ◽  
Ni Nyoman Adityarini Abiyoga Vena Swara ◽  
Ni Luh Sri Astiti
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Path Analysis ◽  
Quantitative Method ◽  
Descriptive Analysis ◽  
Company Performance ◽  
Total Quality ◽  
Analysis Technique ◽  
Z Value

This study aims to determine the effect of Total Quality Management (TQM) on employee productive behavior and company performance at PT. Tomorrow’s Antiques Indonesia. This study uses a quantitative method with a sample of 104 employees. Data was collected by observation, interviews, documentation, literature, and questionnaires. The analysis technique used descriptive analysis, path analysis (analysis path), and sobell test. The results of the total quality management (TQM) research have a positive and significant effect on employee productive behaviour at PT. Tomorrow's Antiques with coefficient of 0.986 and a sig value of 0.00 <0.05; employee productive behavior has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.606 and a sig value of 0.00 <0.05; total quality management (TQM) has a positive and significant effect on company performance at PT. Tomorrow's Antiques with coefficient of 0.396 and a sig value of 0.00 <0.05, and employee productive behaviour can mediate the effect of total quality management (TQM) on company performance at PT. Tomorrow's Antiques with Z value (17,311) > Z table (1,96).

Sign in / Sign up

Export Citation Format

Share Document