scholarly journals Empirical Investigation for Diagnosis of Knowledge Gaps: A Case Study in Industrial Companies

2011 ◽  
Vol 1 (2) ◽  
pp. 21
Author(s):  
Mohammed A, Ahmed AL-DUJAILI

The term knowledge management (KM) is difficult to define. This is because its domain as identified in research and practice, has roots in many fields. This has led to the use of different methodologies and strategies that are based on the type of evaluation required in the work. Therefore, the study argues that this problem is leading to important gaps in understanding and identifying the conditions and the needs required for KM systems (KMS), as well as the methods divergent and inadequate in KM implementation. Six kinds of gap within the firms of the study topic are explained. Meanwhile, the study has used grounded theory to classification of the information in field interviews with senior managers and employees of four companies for diagnoses of the particular gaps in KMS, with a supported intensified analysis of the literature. In view of that, this paper has explored the role of KM in the industrial firms' and the limitation of obstacles to avoid the gaps. Furthermore, this study has suggested a businesslike framework and creative method, explaining comprehensively how KM must adjust for aligning employees' ideas with the firm's larger goals effectively and strategically, which will reduce the lack of harmonisation between the polarisation and implementation of KMS to those firms. 

Author(s):  
Maggie Ollove ◽  
Diala Lteif

This paper explores the role of design in conflict resolution when doing so means balancing burdened pasts with present uncertainties. To prove its relevance in today’s complex problem spaces, design cannot remain stagnant; it must evolve alongside the pace of development. Designing within complexity is unprecedented. Yet, design can define structures that guide an understanding of this complexity. The methodology and case study described in this paper explore how systems thinking, storytelling and grounded theory can contribute to this understanding. The methodology aims to combine subjective perspectives with systemic analyses to create a collective narrative that reveals the multitude of individual understandings of conflicts. Ultimately, this methodology does not attempt to resolve conflict; instead, it  aims to provide an in-depth diagnosis of a wicked problem and question the role of design therein.


Economics ◽  
2015 ◽  
pp. 1541-1563
Author(s):  
Sergio Ricardo Mazini

This chapter presents an approach to the role of software engineering in developing solutions for new mobile technologies, like tablets. It discusses the importance of the new standards brought by emerging technologies such as engineering and how software must adapt to this new reality in order to identify the needs of data, information, integration, shares, and other issues that will contribute to the life cycle of these solutions. The chapter also discusses the contribution of users in the development process and improve these solutions. The research method is the case study conducted in industrial companies that use a digital catalog solution and sales force automation for tablets. This chapter presents a new approach based on commercial tablets which is supported by a platform of software and services called commercially Nimiam (www.nimiam.com.br).


Author(s):  
Kathryn E. Newhook

Knowledge Management is a diverse field of study, dealing in the facilitation of knowledge sharing, the creation of knowledge systems, knowledge transfer, and knowledge preservation. Information professionals play an important role in helping these processes happen. Equally important is the preservation of Traditional Knowledge. Recognized as the knowledge Indigenous people have accrued over millennia, and formed through their interactions with their environment, Traditional Knowledge and its preservation also fall into the world of Knowledge Management. The performance of a piece of music is the manifestation of knowledge and, in the case of Jeremy Dutcher, is a form of knowledge preservation. Traditional Knowledge’s more fluid and dynamic nature is preserved in Dutcher’s 2018 album Wolastioqiyik Lintuwakonawa, where the artist creates a conversation between technical skill and the knowledge and language of the album. In the case of this paper, Dutcher’s album serves as an example of the way Traditional Knowledge can impact and provide new tools to the information profession and world of Knowledge Management.


Author(s):  
Suzanne Zyngier ◽  
Frada Burstein ◽  
Judy McKay

This chapter introduces the theory and model of governance as a means of implementing knowledge management strategies in large organizations. It draws on case study research into the governance of knowledge management strategy implementation in a major scientific research and development facility. It suggests that the implementation of strategy through such a framework operates to ensure the delivery of anticipated benefits in an authorized and regulated manner. Furthermore, the authors hope that an understanding of the theoretical underpinnings of internal governance processes will not only inform researchers of a better design for studying knowledge management systems, but will also assist in the understanding of risks and the role of evaluation and review in the implementation of those strategies.


2013 ◽  
pp. 142-163
Author(s):  
Cécile Gaumand ◽  
Alain Chapdaniel ◽  
Aurélie Dudezert

In the Web 2.0 and organization 2.0 era, implementing Knowledge Management Systems (KMS) in Supply Chain (SC) in companies should contribute to gain sustainable competitive advantage. Using a case-study in an Italian SME (BONFIGLIOLI), this chapter seeks to propose new processes and recommendations to design and operate an efficient KMS for a SC at an intra-organizational level. This case study shows in particular the role of IT as an artifact implying individuals in organizational knowledge creation. It also shows that implementing KMS in SC makes SC actors change their cognitive scheme and work practices and calls for a new role of middle management.


Author(s):  
Meliha Handzic

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.


Author(s):  
Meliha Handzic

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.


Author(s):  
Meliha Handzic

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.


Author(s):  
Meliha Handzic

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.


Author(s):  
Meliha Handzic

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.


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