scholarly journals Integrating Systems Thinking and Storytelling

Author(s):  
Maggie Ollove ◽  
Diala Lteif

This paper explores the role of design in conflict resolution when doing so means balancing burdened pasts with present uncertainties. To prove its relevance in today’s complex problem spaces, design cannot remain stagnant; it must evolve alongside the pace of development. Designing within complexity is unprecedented. Yet, design can define structures that guide an understanding of this complexity. The methodology and case study described in this paper explore how systems thinking, storytelling and grounded theory can contribute to this understanding. The methodology aims to combine subjective perspectives with systemic analyses to create a collective narrative that reveals the multitude of individual understandings of conflicts. Ultimately, this methodology does not attempt to resolve conflict; instead, it  aims to provide an in-depth diagnosis of a wicked problem and question the role of design therein.

2019 ◽  
Vol 11 (5) ◽  
pp. 1478 ◽  
Author(s):  
Şebnem Feriver ◽  
Refika Olgan ◽  
Gaye Teksöz ◽  
Matthias Barth

This study presents an attempt to contribute to the field of Education for Sustainable Development (ESD) by conceptualizing systems thinking skills of four- to six-year-old preschool children with the role of age in this particular skill. For this purpose, we developed and tested a method and instruments to assess and conceptualize systems thinking skills of 52 preschool children in early childhood education contexts from Turkey and Germany. By employing qualitative case study research, we concluded that the young children showed some signs of complex understanding regarding systems thinking in terms of detecting obvious gradual changes and two-step domino and/or multiple one-way causalities, as well as describing behavior of a balancing loop. However, their capacity was found to be limited when it comes to detecting a reinforcing loop, understanding system mechanisms by acknowledging the unintended consequences, detecting hidden components and processes, demonstrating multi-dimensional perspective, solving problems through high-leverage interventions, and predicting the future behavior of the system. Age had a notable effect on the total systems thinking mean scores of the participants.


2019 ◽  
Vol 21 (4) ◽  
pp. 525-546
Author(s):  
Harbir Singh ◽  
Ajoy K. Dey ◽  
Arunaditya Sahay

Introduction: Patient engagement is engaging patients in their own medical care to heal them faster and take their valuable inputs to improve the health of population. Nurses contribute significantly in treatment, interact and spend most of their time with inpatients. Therefore, exploring the perspectives of nurses on patient engagement-communication is of vital importance. Objective: This article focuses on exploring the communication themes of patient engagement from the perspective of nurses in a multi-speciality hospital in Delhi. Methodology: The exploratory qualitative case study was carried out with semi-structured interviews of 12 nurses, observation at receptions of ICUs and emergency department and analysis of documents from the hospital’s official website. Grounded theory—three-level coding—was performed to identify the themes of patient engagement-communication. Results: A total of nine themes have been identified: ‘attendant’s role’, ‘communicating with patients of different categories’, ‘doctor’s support to nurses’, ‘nurse action’, ‘nurse behaviour’, ‘nurse challenges’, ‘patient actions’, ‘patient emotions’ and ‘wider role of nurses’. Conclusion: Nurses play a critical role in engaging patients through communication. They should change their approach of communication with different types of patients, understand, respect and give due weightage to patient’s emotions and actions and, play a wider role of teacher and guardian than just being the nurse.


2020 ◽  
Vol 33 (4) ◽  
pp. 413
Author(s):  
Toba Sastrawan Manik ◽  
Suharno Suharno

Conflict resolution is needed by society, especially in Indonesia, which has a diverse culture; it is inherent in the culture. Conflict resolution based on local wisdom is needed to create peace in society because it always strives to produce decisions that are win-win solutions. This research examines the importance and role of local wisdom as a form of conflict resolution in society and examines the role of the Pengituai Kuta in Pakpak culture as a conflict resolution method. This research is qualitative research with a case study approach conducted in Matanari Hamlet, Ujung Teran Village, Dairi Regency, North Sumatra. The data collection techniques used were semi-structured interviews, observation, and literature study. The subject of information in this study consisted of three people, namely one member of Pengituai Kuta Matanari (JM) and the Head of Matanari Hamlet (PP), and Cultural Practitioner or Humanist Pakpak (LB). According to Miles and Huberman’s model, the data is processed, which includes the collection, reduction, presentation, and conclusion. This finding shows that the Pengituai Kuta has an essential and influential role in resolving horizontal conflicts in Matanari Hamlet. The local wisdom of the Indonesian people already has conflict resolution systems and methods. In Pakpak culture, Pengituai Kuta refers to representatives of community leaders who are considered experienced and exemplary. Every conflict is resolved by deliberation-consensus (runggu) in an open, egalitarian, and full of brotherhood.


Water Policy ◽  
2021 ◽  
Author(s):  
Mohsen Shahbaznezhadfard ◽  
Saied Yousefi

Abstract A new evolvement in graph model for conflict resolution (GMCR), a robust methodology for conflict resolution, is presented in this research effort to incorporate the systems thinking concept into the conventional paradigm of GMCR so that the dynamic nature of water–environmental conflicts can be modeled, and better outcomes obtained. To achieve this objective, a methodology is developed in three phases: static, dynamic, and outcome-based analyses. To develop the methodology, the Tigris–Euphrates basin conflict in the Middle East over the past 30 years, as a real-life case study, is used to show the robustness and capabilities of the proposed approach. Finally, a sustainable resolution to the current conflict is proposed, and the results are discussed. The proposed methodology benefits from improving the existing and often static-based conflict resolution developments by considering the dynamic nature so that the true root causes of complex conflicts are addressed, better strategic insights achieved, and comprehensive resolution provided.


2017 ◽  
Vol 32 (1) ◽  
pp. 85-114 ◽  
Author(s):  
ANDREA CARACAUSI

AbstractThis article analyses the mechanisms of conflict resolution in apprenticeship contracts using a large database of disputes from early modern Italy. It finds that the guild court under investigation (the Padua Woollen Guild court) did not enforce training contracts, but rather sought to improve on incomplete contracts by adding clauses, thereby helping individuals renegotiate and redefine the contractual arrangements into which they had decided to enter. However, power relations within the court operated largely in favour of employers, both merchants and master craftsmen. The article concludes that alternative contract enforcement systems, such as municipal or state courts, were probably better suited than corporative systems for resolving disputes surrounding apprenticeship.


1986 ◽  
Vol 12 (1) ◽  
pp. 43-65 ◽  
Author(s):  
Jacob Bercovitch

This paper purports to contribute to the development of a theory of international mediation by considering, in some detail, the experience at Camp David and more specifically the role of President Carter. The uniqueness of this event cannot of course be ignored, but even unique cases can contribute to theory development especially if they are considered as one of a class of events. Single cases can provide a powerful impetus to the development of a general explanation as long as they are historically grounded and their description is not couched in purely idiosyncratic terms.


2020 ◽  
Vol 8 (2) ◽  
pp. 91
Author(s):  
Kateřina Ženková Rudincová

The present article discusses the role of celebrities in the conflict resolution processes presented by the case study of George Clooney’s engagement in South Sudan. Methodologically, it is a critical discourse analysis of published articles in selected media. The main argument of the article is that the role of celebrities in conflict resolution processes is overestimated by media and the image of celebrities’ involvement reproduces stereotyped understanding of distant regions as lacking agency and dependent on the actors from the West. The image of Clooney’s role in the South Sudanese peace process creates an idea that celebrities have been crucial actors in this process. The present article brings critical new insights on the engagement of celebrities, including the fight against the violation of human rights and points out the corruption of South Sudanese politicians.


Author(s):  
Anikó Bódi-Schubert

A cikk komplex kvalitatív kutatás eredményeit mutatja be, amelynek célja az volt, hogy feltárja a siker jelentését és szerepét a vevő-beszállító kapcsolatban, s ehhez kapcsolódóan elemezze a siker időbeli viselkedését és az üzleti kapcsolat fejlődésére gyakorolt hatását. A kutatás alapegységét a vevő és beszállító pozícióban levő vállalatok között kialakuló kapcsolatok jelentik, az empirikus vizsgálatok e diadikus kapcsolatok elemzésére összpontosítottak. A kutatás fogalmi kerete megkülönbözteti az üzleti és kapcsolati siker B2B kontextusban értelmezhető tartalmát, ez empirikus vizsgálatok során az utóbbira fókuszálva. A feltáró-fogalomalkotó kutatási célhoz illeszkedően a cikkben ismertetendő kutatási eredmények összehasonlító esettanulmány-feldolgozáson, illetve a megalapozott elmélet segítségével történő szisztematikus tartalomelemzésen nyugszanak. _______ This paper focuses on to introduce the results of an empirical research, which aims to create a conceptual framework on the meaning and role of success in buyer-supplier relationship’s operation and development. Related to this, a further research point is to analyze the time-dimension of success: how success changes and develops over time. The basic elements of this research are the relationships between supplier and buyer business partners, so the empirical study will focus on these dyads. At the theoretical grounding of the paper I highly focused on making a difference between business and relationship success. The introduced research definitely had an exploratory scope. That is why; two qualitative methodologies were applied: the grounded theory and the case study ones.


2021 ◽  
Vol 2 (1) ◽  
pp. 35-45
Author(s):  
Million Esho Dezo

The study examines the role of Enashma traditional conflict resolution mechanism in handling conflict to maintain peace and stability. To realize the intended objectives, the study utilized case-study research approach with qualitative research method and the data were collected using observation, interview, focused-group discussion and document analysis. The data collected were analyzed and interpreted through word description and narration. According to the data obtained from the interview and focus group discussion, Enashma traditional conflict resolution mechanism has several advantages over the state law. Some of the advantages are restorative capacity, accessibility, revealing crime committed without witness and its acceptability. Paradoxically, the exclusion of women in the system, no standardized mechanism to fix payment of compensation for different conflicts, lack of supportive and strengthening measures from the government and lack of office for local elders are the major weakness of the institution as the information obtained from key informants. Therefore, the study recommended that all the stakeholders should be responsible tosolve the weakness of Enashma traditional conflict resolution mechanism in the study area.


Author(s):  
Matthew Gibson

This chapter outlines the importance of pride and shame as emotions for understanding and analysing social, cultural, and psychological processes in interpersonal interactions. It makes the case for the relevance of pride and shame in professional practice, while outlining the research that has been undertaken to date on these emotions in the field of social work. This provides details of the ethnographic case study that was used in constructivist grounded theory research to investigate the role of pride and shame in child and family social work. This chapter then outlines the details of the study that is used as the foundation for the book and summarises the following chapters.


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