scholarly journals A Research on the Satisfaction of Islamic Banking Customer Services in Riau Province During the Covid-19 Pandemic

2021 ◽  
Vol 1 (1) ◽  
pp. 1-10
Author(s):  
Boy Syamsul Bakhri
Keyword(s):  
Field Research ◽  
Secondary Data ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Customer Data ◽  
Islamic Bank ◽  
Proportional Allocation ◽  
Analysis Technique ◽  
Customer Services ◽  
Ease Of Access

This research is motivated by curiosity about Islamic banking services in Riau Province during the Covid-19 pandemic. But before that, it is also important to examine customer knowledge on products and service facilities in Islamic banking, reasons customers choose Islamic banks, and reasons customers use both types of banks (Islamic banking and conventional banking). This research is a field research with survey technique. The population is Islamic banks customers in Pekanbaru and the samples in this study refer to the calculation of Hair et al with total assets of Islamic banks in 2020 as a consideration in determining proportional allocation. Sources of data in this research are primary and secondary data. While the data collection techniques using questionnaires and documentation. The data analysis technique uses descriptive statistics with a frequency distribution. The results of the research found that there are still many Islamic bank customers who do not know about specific Islamic bank products such musyarakah products, mudharabah products, ijarah products,and rahn services. The results also found that religious reasons are the main factor for customers in choosing of Islamic banks. The factor of ease of access to more branches is the main reason customers use both types of banks. Finally, the results of the research found that the most Islamic bank customers are satisfied with various aspects of the services provided by Islamic banks, while the five service aspects whith the highest level of customer satisfaction are Islamic bank staff friendliness, Islamic bank name and image, Islamic bank employee skills, confidentially Islamic bank customer data, as well as various kinds of facilities offered by Islamic banks. The results of this research are ini line with studies that have been conducted in Jordan and Kuwait, where the highest level of satisfaction is found in the name and image aspects of Islamic banks even though there are differences in respondent demographics and the condition of the Covid-19 pandemic.

scholarly journals Assessment of Macroeconomics Determinants on Islamic Banking Profitability and Liquidity in United Arab Emirates and Tanzania

2021 ◽  
pp. 17-28
Author(s):  
Omar Salim Ali
Keyword(s):  
United Arab Emirates ◽  
Statistical Significance ◽  
Unit Root Test ◽  
Secondary Data ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Macroeconomic Variables ◽  
Islamic Bank ◽  
Distributed Lag ◽  
Per Capita

Aims: This paper studies the determinants of Islamic banking profitability and liquidity in the United Arab Emirates (UAE) and Tanzania. It was comparative study. The study gives empirical comparisons between Islamic banks in United Arab Emirates (UAE) and Tanzania in their performance bases. Study design:   This study covers the samples of five (5) Islamic banks where by two (2) banks from Tanzania that are People Bank of Zanzibar in Islamic branch (PBZIB) and Amana Islamic bank (AIB).  In the side of United Arab Emirates (UAE) three (3) Islamic banks were selected which includes   Dubai Islamic Bank (DIB), First Abu Dhabi Bank (FAD) this is not an IB and Emirates Islamic Bank (EIB).  The study used secondary data of selected variables which employing panel data for the period of ten (10) years from 2010- 2019. Due to data was on panel bases which includes the two independents variables. Methodology: To calculate profitability, the Return on Assets (ROA) was used and in liquidity in IBs deposit ratio (LDR) used to measure the liquidity .The study uses descriptive statistical analysis, correlation, multiple regression analysis for two equations according to settled objectives. The three macroeconomic variables were selected that are Gross Domestic Product per capita (GDP), inflation (INF) and exchange rate (EXCH). An autoregressive distributed lag (ARDL) model was applied because the result becomes mixed in the unit root test. Results: The findings reveal satisfactory evidence that all selected variables are statistical significance in long run relationship except inflation in UAE. The outcomes of the study indicated that selected macroeconomic variables (GDP per capita, Inflation and exchange rates have a major 5% effect on bank profitability and liquidity in Tanzania and the United Arab Emirates. Conclusion: The study therefore recommends the Tanzania Islamic banks should adopt several policies in order to control the liquidity which is very difference like UAE banks.

scholarly journals Multi Contract as A Legal Justification of Islamic Economic Law for Gold Mortgage Agreement in Islamic Bank

2019 ◽  
Vol 7 (1) ◽  
pp. 1
Author(s):  
Deni Kamaludin Yusup
Keyword(s):  
Relevant Literature ◽  
Secondary Data ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Empirical Methods ◽  
Islamic Bank ◽  
Economic Law ◽  
Debt Security ◽  
Legal Justification ◽  
Islamic Economic

In recent years, the gold mortgage agreement has become one of the excellent products in Islamic banks. Practically, the gold mortgage agreement to the customer uses the principle of qard with the guarantee of gold in question through the pledge agreement (al-rahn). Gold as a property shall be the object of debt security placed in the control and maintenance of the Islamic bank with certain fee (al-ijarah). The selected object is focused on the multi-contract of gold mortgage agreement at PT. Bank Syariah Mandiri Tbk. This research uses the combination between bibliographical and empirical methods which is supported by primary and secondary data from relevant literature and interview with the informan, and also analysis of the data uses deductive-inductive approach. The result of this study indicates that gold mortgage agreement at PT. Bank Mandiri Syariah used sharia multi-contract or mutanaqishah contract, in which there were combining gratuitous contract (al-tabarru’) and compensational contract (al-tijarah). In the classical Islamic economic law perspective, it looks like a legal justiciation (hilah syar’iyyah) which prohibited taking the excessive benefits from the provision of additional debt (al-ziyadah) and other benefits to cover usury in the practice of ujrah for custodial services, but some opinion of legal jurits allowed it based on the reason that it is included in hilah syar’iyyah mahmudah and also relevant to the principle of adillah al-syar’iyyah and Fatwa DSN-MUI Number: 25/DSN-MUI/III/2002 on Rahn, Article 1320 Civil Code, and the Islamic Banking Law Number 21 of 2008.

scholarly journals KEWAJIBAN BANK SYARIAH TERHADAP NASABAH PENYIMPAN DANA AKIBAT INGKAR JANJI MITRA

LITIGASI ◽  
2016 ◽  
Vol 17 (1) ◽  
Author(s):  
Sisca Ferawati Burhanuddin
Keyword(s):  
Alternative Dispute Resolution ◽  
Financial Institution ◽  
Field Research ◽  
Secondary Data ◽  
Primary Data ◽  
Islamic Banks ◽  
Business Partner ◽  
Business Partners ◽  
Islamic Bank ◽  
Legal Relationship

Islamic Banking is a financial institution using the system for results in return. In shahibul maal of financing that invest capital and mudharib provide capacity and reputation to run the business and share in the results that, if there is a loss shahibul maal will lose their money, and the party will lose his labor mudharib in running the business. The Islamic banks as intermediaries for the parties should be neutral, fair, trustworthy, and responsible in terms of this cooperation. Method is a normative juridical approach namely legal research focuses on the study of secondary data. To strengthen in order to complement the analysis of secondary data, conducted field research to obtain primary data through interviews. Efforts are being made if there is a legal relationship three parties namely shahibul maal, Islamic banks, mudharib have indications of a loss is not limited to oversight, but the process of consensus, and Alternative Dispute Resolution (ADR) to achieve the objectives of cooperation in terms of rescue funds shahibul maal and business activities mudharib , Accountability Islamic Bank is the responsibility of the owner of the normative means in terms of funds requested mudharabah bank to channel funds directly to the business partners, the bank responsible for the extent of liability than the Islamic bank that is in the implementation of business partner management. While the moral responsibility must integrate moral values with economic measures based on sharia. Keywords: Responsibilities, Bank, Sharia, Default.

scholarly journals Why Non-Muslims Become Customers of Islamic Banking?

2021 ◽  
Vol 39 (12) ◽  
Author(s):  
Laily Nurhayati ◽  
Silvya L. Mandey ◽  
Rita N. Taroreh ◽  
Irvan Trang ◽  
Radjab Djamali
Keyword(s):  
Data Collection ◽  
Banking Industry ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Muslim Population ◽  
Data Collection Methods ◽  
Islamic Bank ◽  
North Sulawesi ◽  
Analysis Technique ◽  
Collection Methods

The growth of Islamic bank assets in North Sulawesi in December 2020 reached 23.44%, even though the non-Muslim population reached 61.53%. One Islamic Bank, Manado branch, has more non-Muslim customers than Muslim customers, so it is interesting to research. This research aims to reveal the factors that influence their decision to become customers of Islamic banks. The data collection methods used in this study were observation, interviews, and documentation to fourteen people consisting of non-Muslim customers of Bank Muamalat Indonesia and Bank Syariah Indonesia Manado Branch. The analysis technique is through reduction and presentation of data to determine conclusions. The results of the study found. They become customers of Islamic banks because of the service, price/cost, product, facilities, references, and benefits. This research can be used as evaluation material and input for the Islamic banking industry.

scholarly journals Preferensi Masyarakat Terhadap Gadai Syariah

2017 ◽  
pp. 53
Author(s):  
M. ARIS SYAFII
Keyword(s):  
Sampling Method ◽  
Field Research ◽  
Secondary Data ◽  
Product Diversification ◽  
Validity And Reliability ◽  
Factors Affecting ◽  
Customer Preference ◽  
Islamic Bank ◽  
Five Factors ◽  
Analysis Technique

Product diversification Islamic bank as one of services can encourage the emergence of customer preference towards Islamic Bank, and one of the products is the pledge of gold. The diversity of the people's choice for a product make marketing as the most important part, and  the  important stage of marketing is to analyzing the behavior of customers. Through this research, we can know " the factors affecting customer referrers against pawn of gold in BRI Syariah Yogyakarta branch". The author attempted to examine and analyze five (5) factors; trust, religious, profit, service, and promotion.This study is a field research with qualitative methods based on primary and secondary data. The sampling method used purposive sampling, in which the data were collected through interviews to the management and customers, bank document tracking and deployment questionnaire to the respondent. The data analysis technique used is the analysis of frequency analysis which test the validity and reliability of the data questioner. The result found there were five factors in order are as follows: religious and trust get a high score, profit, service, and promotion

scholarly journals Apakah Sukuk Ritel Merupakan Ancaman Bagi penghimpunan Dana Pihak Ketiga Pada Bank Syariah?

2020 ◽  
Vol 25 (2) ◽  
pp. 182
Author(s):  
Muhammad Syakur
Keyword(s):  
Linear Regression Analysis ◽  
Secondary Data ◽  
Multiple Linear Regression Analysis ◽  
Least Square ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Ordinary Least Square ◽  
Analysis Techniques ◽  
Independent Variables ◽  
Islamic Bank

This research is a quantitative study that aims to consider the effect of retail sukuk on the collection of third parties funds (TPF) in Indonesian Islamic Banks for 2015 - 2019. The data used are secondary data retrieved from Islamic Banking Statistics Report for shariah commercial and unit shariah bank quarterly. The method is multiple linear regression analysis techniques with Ordinary Least Square (OLS) approach, using TPF as the dependent variable while Retail Sukuk, ROA, Promotion Cost, Inflation and Bi rate as the independent variables. The results shows Retail Sukuk has a negative and significant impact on the collection of TPF which is intended that retail sukuk is causing the decrease of TPF amount in Indonesian Islamic bank. Therefore the Indonesian government needs to review the policies related to retail sukuk issuance in order to synergize with the development of Islamic Banks. Other results indicate that ROA and promotion costs have positive and significant influance for TPF collection in Indonesian Islamic bank while BI rate is the opposite.

scholarly journals EFFECT ON THE PERFORMANCE OF ETHICS DISCLOSURE OF IDENTITY IN ISLAMIC BANK INDONESIA (STUDY IN ISLAMIC BANKING COMPANIES LISTED IN BANK INDONESIA, 2008-2018)

2019 ◽  
Vol 7 (12) ◽  
pp. 326-332
Author(s):  
Muhammad Nur Syuhada
Keyword(s):  
Stock Exchange ◽  
Secondary Data ◽  
Annual Reports ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Financial Industry ◽  
Public Companies ◽  
Islamic Bank ◽  
Ethical Identity ◽  
Good Reputation

Strive for innovative Islamic banking in offering products and building a good reputation in following the development of the Islamic financial industry to trigger an increasingly competitive level of competition. Building a good reputation is largely determined by the identity of the company itself. Islamic banking has a higher moral responsibility than conventional banking or other public companies because there are social values ​​and justice that must be met. study This was conducted to reveal that ethical identity significantly influences the financial performance of Islamic banking companies which have restrictions on Islamic commercial banks in Indonesia. This research will be conducted using secondary data in the form of annual reports issued from Islamic banks in Indonesia from 2008-2018 through the websites of each Islamic bank. The population of this study is Sharia banks that are listed on the Indonesia Stock Exchange or listed at Bank Indonesia. The update of this study is that this research will replace the measurement variable profitability from ROA to NPM and change the year from 2008-2018 compared to the previous study, using only the period 2010-2013.

scholarly journals Teori Bank Syariah

2021 ◽  
Vol 2 (1) ◽  
pp. 67-83
Author(s):  
Hamdi Agustin
Keyword(s):  
Islamic Law ◽  
Secondary Data ◽  
Islamic Banking ◽  
Research Needs ◽  
Islamic Banks ◽  
Faith Based ◽  
Analysis Technique ◽  
Academic Researchers ◽  
Operational Activities ◽  
Real Assets

The purpose of this research is to re-conceptualize the theory of Islamic banking according to the Al-Quran and Hadith. This research needs to be carried out considering that the operational activities of Islamic banks, especially in Indonesia, have been heavily criticized by academic researchers because there have been several deviations from Islamic banking activities that are not in accordance with the provisions of Islamic law. The method used in this research is the method of documentation and reviewing secondary data in the form of theories regarding Islamic banking. The analysis technique used is descriptive. Where the development of Islamic banking literature will be explained in a complete and structured manner so that it will produce an in-depth explanation. The results showed that the theory of Islamic banking is shaped like a building where the foundation of Islamic banking is faith-based on the Al-Quran and Hadith and carries out the characteristics of the Prophet Sallallaahu ‘Alaihi Wasallam. After the foundation is in place, it can run the rules of Islamic banking based on sharia which consists of prohibition of all usury practices, prohibition of financing maysir and gharar businesses, financing of real assets, sharing of profits and risk of loss. If sharia has been implemented in sharia banking, a pure sharia bank will be realized so that it will get the blessing of Allah Ta'ala.

scholarly journals Analisis Pengaruh Inflasi, Nilai Tukar Dan Bi Rate Terhadap Tabungan Mudharabah Pada Perbankan Syariah Di Indonesia

2020 ◽  
Vol 1 (1) ◽  
pp. 53-68
Author(s):  
Zakaria Batubara ◽  
Eko Nopiandi
Keyword(s):  
Time Series ◽  
Exchange Rate ◽  
Exchange Rates ◽  
Time Series Data ◽  
Secondary Data ◽  
Series Data ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Analysis Technique ◽  
Positive Effect

This research aims to determine the effect of inflation, exchange rates, and the BI Rate on mudharabah savings in Islamic banking in Indonesia partially and simultaneously. This research is a quantitative study with time-series data. The data used in this study are secondary data. The population in this study is inflation data, the rupiah exchange rate, and the BI Rate and mudharabah savings. The population of Islamic banks in this study totalled 34 Islamic banks. The data analysis technique used in this study is the multiple regression analysis. Partially, inflation, exchange rates or the rupiah exchange rate and the BI Rate have a positive effect on mudharabah savings in Islamic banking in Indonesia. Simultaneously the inflation variable, the exchange rate or the rupiah exchange rate and the BI Rate have a significant effect on mudharabah savings in Islamic banking in Indonesia with an influence of 88.6%.

ALTERNATIF PERHITUNGAN RETURN SHAHIBUL MAL PADA SKEMA MUDHARABAH BANK SYARIAH

2020 ◽  
Vol 3 (2) ◽  
Author(s):  
Refky Fielnanda
Keyword(s):  
Rapid Development ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Theoretical Level ◽  
Method Of Calculation ◽  
Islamic Bank ◽  
Representative Office ◽  
Operational Practices ◽  
Computerized System ◽  
Practical Level

Abstract: The rapid development of the number of islamic banks should be balanced with the availability of infrastructure to carry out daily operational practices. The operational tools include hardware as like as representative office, computerized system, reliable human resources and software as like as method, culture and financial and islamic banking knowledge. In terms of development of Islamic finance is the paper "Alternative Calculation of Return Shahibul Mal on Mudharabah Scheme on Bank Syariah" was written. During this calculation of return shahibul mal has not been standardized in a formula, thus causing two serious effects. First, in the theoretical level, the formula has not yet created a difficulty. Secondly, in practical level, the formula is not impressive enough to recalculate the complexity of return calculations obtained by shahibul mall, causing laziness of the community using the services of islamic bank. This paper using mathematical and arithmetic equations with the help of modeling made by the author to refine and improve the method of calculation that has been available. The purpose of this paper is to create a standard formula that facilitates the calculation of return earned by a shahibul mal in a mudaraba scheme in a islamic bank.  

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