scholarly journals The Effectiveness of I-AM Human Resources Information System Application at PT Pertamina (Persero)

2021 ◽  
Vol 1 (1) ◽  
pp. 13-23
Author(s):  
Riska Wegig Pratitis ◽  
Dr. Hesti Maheswari
Keyword(s):  
Information System ◽  
Human Resource ◽  
Quality Function Deployment ◽  
Relative Weight ◽  
Importance Rating ◽  
System Quality ◽  
High Interest Rate ◽  
Resource Information ◽  
Information System Success ◽  
Information System Success Model

This study discusses the effectiveness of implementation of Human Resource Information System (HRIS) I-AM application in improving the quality of employee service at PT Pertamina (Persero). Although this I-AM application helps employees, most of them are reluctant to use it. Therefore, this research intends to evaluate the effectiveness of the I-AM HRIS implementation by using the Delone model, McLean Information System Success model, and Quality Function Deployment analysis. Fifty employees are selected by performing convenience sampling techniques . The result shows that there are four indicators in the dimension of system quality which did not fulfil the employees’ desire. Out of four indicators which failed to fulfill the employees’ desire, The speed of administration process as well as the ease of the human resource administration process are among the highest technical importance rating and relative weight which literally means high-interest rate and should be redesigned to improve employee service through I-AM HRIS.

Human Resource Information System Use, Satisfaction, and Success

2021 ◽  
Vol 17 (1) ◽  
pp. 106-124
Author(s):  
Sonalee Srivastava ◽  
Santosh Dev ◽  
Badri Bajaj
Keyword(s):  
Information System ◽  
Human Resource ◽  
Positive Relationship ◽  
Perceived Usefulness ◽  
System Quality ◽  
Human Resource Information System ◽  
Resource Information ◽  
System Use ◽  
Relationship Of ◽  
The Relationship

With the advent of technology in the workplace, the applicability of the human resource information system (HRIS) within organizations has gained momentum widely. Indeed, employees' perceptions towards human resource information system has changed gradually. Human resource information system is influencing employees' work activities to such an extent that it has become imperative precedence for organizations' to maintain HRIS quality. Keeping this in the background, the study aims to examine the relationship of HRIS system quality, HRIS information quality, HRIS service quality, and HRIS perceived usefulness in determining HRIS system use and its users' satisfaction. Further, the study also aims to analyze the relationship of HRIS system use and HRIS users' satisfaction in determining HRIS success in Indian organizations. A sample of 116 HR staffs and managers working in IT-enabled service sector from National Capital Region (India) has been taken for step-wise regression analyses. The findings of the study revealed that HRIS service quality and perceived usefulness showed a significant positive relationship with HRIS system use. The results also revealed that HRIS system quality and perceived usefulness showed a significant positive relationship with users' satisfaction. Further, the findings also revealed that HRIS system use and HRIS users' satisfaction has a significant relationship with HRIS success.

scholarly journals EWOM towards homestays lodging: extending the information system success model

2018 ◽  
Vol 9 (1) ◽  
pp. 94-108 ◽  
Author(s):  
Hamid Rizal ◽  
Soffri Yussof ◽  
Hanudin Amin ◽  
Ku Chen-Jung
Keyword(s):  
Information System ◽  
Service Quality ◽  
Information Quality ◽  
Service Providers ◽  
System Quality ◽  
Content Type ◽  
Information System Success ◽  
Electronic Service ◽  
Information System Success Model ◽  
System Success

Purpose Drawing from DeLone and McLean’s Theory of Information System Success, this study aims to develop a theoretical model of electronic word of mouth (eWOM) for the homestay lodging. Design/methodology/approach The study examines the relationship between information quality, system quality and electronic service quality towards user’s satisfaction and eWOM intentions. Data were collected from homestay lodgers in Malaysia. Findings Results indicate that the effects of information quality and e-service quality on satisfaction are of significance, in turn affects eWOM intention. System quality, however, is not a driver of satisfaction. Research limitations/implications This study contains three limitations that provide direction for future studies. The details are provided. Practical implications The results provide a direction to the service providers at improving their services for customers’ satisfaction and loyalty. Originality/value The study offers fresh new insights on eWOM intentions from a homestay lodging perspective in Malaysia.

scholarly journals ANALISIS FAKTOR-FAKTOR PENERIMAAN DAN NIAT KEBERLANJUTAN PENGGUNAAN PORTAL AKADEMIK SIAKAD STMIK AKAKOM MENGGUNAKAN TAM SERTA MODEL DELONE DAN MCLEAN

2018 ◽  
Vol 3 (1) ◽  
pp. 37
Author(s):  
Sur Yanti ◽  
Henry Nugroho
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Academic Departments ◽  
Organizational Impact ◽  
System Quality ◽  
Information System Success ◽  
Delone And Mclean ◽  
Information System Success Model

Academic Portal SIAKAD STMIK AKAKOM with address siakad.akakom.ac.id, was built with the aim of improving the quality of performance and services as well as the means of academic interaction between lecturers, students and academic departments based on information technology. Evaluate the success of its application is necessary to always meet its objectives. Based on previous research and basic theory of TAM and DeLone and McLean model hence researcher make model to analyze acceptance factors and intention of sustainability use SIAKAD STMIK AKAKOM. Analyzer used is PLS 3.0. TAM describes the behavioral factors of computer users based on the beliefs, attitudes, intention, and user behaviour relationship. The DeLone and McLean model is an information system success model with three parts of the instrument, the first used to measure the technical success of the system quality, the two measures of semantic success ie the quality of information, and the three measures of effective information system is use, user satisfaction, individual impact and organizational impact. The results of empirical research indicate variable of Information Quality and System Quality that affect the User Satisfaction  towards SIAKAD STMIK AKAKOM, while the sustainability intention using SIAKAD STMIK AKAKOM determined by User Satisfaction variable.

scholarly journals The Determinants of User Satisfaction of Engineering Maintenance System (EMESYS) in the Malaysian Army

2021 ◽  
Vol 7 (1) ◽  
pp. 225
Author(s):  
Nurul Shahnaz Mahdzan ◽  
Marzuki Mokhtar ◽  
Amran M. Nayan ◽  
Mohd Razif Idris
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Data Entry ◽  
Three Dimensions ◽  
System Quality ◽  
Information System Success ◽  
Maintenance System ◽  
Information System Success Model ◽  
Online Management

Engineering Maintenance System (EMESYS) is the online Management Information System (MIS) on equipment maintenance performed by the Royal Electrical and Mechanical Engineers (REME) Corps including maintenance on vehicle, weapon, electronic and miscellaneous equipment. This study attempts to identify the determinants of user satisfaction in adopting the EMESYS based on an information system success model by De Lone and Mc Lean (2003).  This study is important as it is the first empirical study focusing on the user satisfaction of EMESYS in the context of the Malaysian Army. The data were collected using online surveys from 309 EMESYS users. Standard multiple regressions was used to analyse the data gathered. The results of this study indicate that three of the hypothesis are supported and users’ satisfaction of EMESYS is influenced by the three dimensions, namely, system quality, information quality and IT infrastructure. EMESYS has been proven successful in transforming the tedious procedures involving multiple parties and documents to the process of a simple data entry to EMESYS.

scholarly journals Examining Enterprise Resource Planning Post Implementation and Employees’ Performance in Small and Medium Enterprises Using DeLone and McLean’s Information System Success Model

2019 ◽  
Vol 10 (3) ◽  
pp. 153 ◽  
Author(s):  
Erlane K Ghani ◽  
Siti Aimi Mohamad Yasin ◽  
Mazurina Mohd Ali
Keyword(s):  
Information System ◽  
Enterprise Resource Planning ◽  
Information Quality ◽  
Resource Planning ◽  
System Quality ◽  
Information System Success ◽  
Success Model ◽  
Information System Success Model ◽  
Quality Dimensions ◽  
Medium Enterprises

This study examines the effect of Enterprise Resource Planning (ERP) post implementation on employees’ performance in Small Medium Enterprises (SME) in Malaysia. Specifically, this study relies on the DeLone and McLean’s information system success model that proposes three quality dimensions namely, system quality, information quality and service quality in examining the effect of ERP post implementation on employees’ performance in SMEs. Using a questionnaire survey on 117 respondents that have experience in ERP, this study shows that out of the three qualities of ERP, system quality and service quality have a significant positive effect on employees’ performance in the SMEs. This study shows that information quality does not have a significant effect on employees’ performance in Malaysia. This study contributes to the information system literature and provides information regarding the quality dimensions which could help managers or ERP providers to assess the success of their ERP implementation.

Human Resource Information System Use, Satisfaction, and Success

2022 ◽  
pp. 491-512
Author(s):  
Sonalee Srivastava ◽  
Santosh Dev ◽  
Badri Bajaj
Keyword(s):  
Information System ◽  
Human Resource ◽  
Positive Relationship ◽  
Perceived Usefulness ◽  
System Quality ◽  
Human Resource Information System ◽  
Resource Information ◽  
System Use ◽  
Relationship Of ◽  
The Relationship

With the advent of technology in the workplace, the applicability of the human resource information system (HRIS) within organizations has gained momentum widely. Indeed, employees' perceptions towards human resource information system has changed gradually. Human resource information system is influencing employees' work activities to such an extent that it has become imperative precedence for organizations' to maintain HRIS quality. Keeping this in the background, the study aims to examine the relationship of HRIS system quality, HRIS information quality, HRIS service quality, and HRIS perceived usefulness in determining HRIS system use and its users' satisfaction. Further, the study also aims to analyze the relationship of HRIS system use and HRIS users' satisfaction in determining HRIS success in Indian organizations. A sample of 116 HR staffs and managers working in IT-enabled service sector from National Capital Region (India) has been taken for step-wise regression analyses. The findings of the study revealed that HRIS service quality and perceived usefulness showed a significant positive relationship with HRIS system use. The results also revealed that HRIS system quality and perceived usefulness showed a significant positive relationship with users' satisfaction. Further, the findings also revealed that HRIS system use and HRIS users' satisfaction has a significant relationship with HRIS success.

scholarly journals Hospital Information System Satisfaction in Brazil: Background and Moderating Effects

2014 ◽  
Vol 2 (1) ◽  
pp. 1-9 ◽  
Author(s):  
Gadelha Socorro Nunes ◽  
Miranda González Francisco Javier
Keyword(s):  
Information System ◽  
Hospital Information System ◽  
Information Quality ◽  
System Quality ◽  
Moderating Effects ◽  
Information System Success ◽  
System Service ◽  
Managerial Implications ◽  
Information System Success Model ◽  
Effective Use

ABSTRACT In the last years, hospitals in Brazil have made significant investments in adopting and implementing new hospital information system (HIS). Whether these investments will prove beneficial for these organizations depends on the support that will be provided to ensure the effective use of the information systems (IS) implemented and also on the satisfaction of its users. The purpose of this study is to propose a conceptual model, appropriate for the intention to use HIS, by adopting the system, service, and information qualities covered in the Information System Success Model proposed by DeLone and Mclean. In the present study, structural analysis applied to data from a sample of 393 HIS users showed the variables service quality, information quality, system quality and satisfaction to act as antecedents of HIS success. A novel finding of the study was the importance of the user's aptitude with respect to computer moderating the relationships of the model. Managerial implications are provided accordingly. Suggestions for introducing healthcare information system are then provided as well. How to cite this article Nunes GS, Javier MGF. Hospital Information System Satisfaction in Brazil: Background and Moderating Effects. Int J Res Foundation Hosp Healthc Adm 2014;2(1):1-9.

scholarly journals Research on the drivers of undergraduates' intention to use university digital libraries: affinity theory as an additional construct of information system success model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fang Xu ◽  
Jia Tina Du
Keyword(s):  
Information System ◽  
Digital Libraries ◽  
User Satisfaction ◽  
Intention To Use ◽  
System Quality ◽  
Content Type ◽  
Information System Success ◽  
Success Model ◽  
Information System Success Model ◽  
System Success

PurposeThis study aims to examine the factors influencing undergraduates' intention to use university digital libraries by integrating the information system success model and affinity theory.Design/methodology/approachBased on the 265 valid responses gathered through a survey, the structural equation modelling (SEM) technique was employed to test the research model and hypotheses.FindingsThe results indicated that system quality and digital libraries (DLs)' affinity significantly affect undergraduates' user satisfaction. However, information quality and service quality does not. User satisfaction has significant impact on undergraduates' intention to use university digital libraries.Practical implicationsLibrarians and service providers should focus on enhancing the system quality of digital library and DLs' affinity, to improve the undergraduates' user satisfaction, further motivating undergraduates to use university digital libraries.Originality/valueThe information system success model is enriched by affinity as an additional construct.

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