scholarly journals Factors Determining the Access to E-services of Public Institutions in Sri Lanka: A Case Study of Selected Divisional Secretariat Areas in Ampara District

2020 ◽  
Vol 13 (3) ◽  
pp. 80
Author(s):  
M. A. M. Fowsar ◽  
T. Fathima Sajeetha

Enhancing e-service facilities to the citizens would make it easy for them to access various government and private services. It has currently become an essential aspect of the evolution of public administration. All governments, including those of third world countries, are now trying to improve their e-service delivery. E-service delivery is one of the fundamental mechanisms to enhance quality service delivery with transparency, effectiveness, and efficiency. Sri Lanka has made attempts to deliver e-services in multiple sectors, but many constraints have prevented all citizens from accessing those services. Against this backdrop, this study attempts to investigate the factors that influence the ability of citizens to access the various e-services in selected Divisional Secretariat areas of Ampara district, Sri Lanka. This study was conducted using both qualitative and quantitative research methods during the period from July 2018 to January 2019. The qualitative data were gathered from published books, research articles, and personal interviews, and the quantitative data were gathered through a structured questionnaire and statistical reports of government institutions. The collected data were analysed using both qualitative and quantitative techniques, and results are presented in text, tables and charts format. The findings of the study show that factors such as security, the availability of electronic device facilities, and low cost encouraged citizens to access these services often. Nevertheless, factors like difficulty in understanding e-services and concerns about its security have discouraged people from accessing e-services.

2019 ◽  
Vol 8 (2) ◽  
pp. 49
Author(s):  
Nitza Davidovitch ◽  
Alona Ponomaryova ◽  
Hana Gendel Guterman ◽  
Yair Shapira

This study deals with a case study of a program that integrates high-functioning autistic spectrum students in Israeli academia. The case study focuses on the attitudes of students and faculty towards high-functioning autistic spectrum (HFA) students, aiming to examine their contribution to the integration of HFA students in academia, with regard to the academic-social climate and their perceived self-efficacy. The case study may serve academic institutions as a model for the adjustment and integration of autistic spectrum students, with the inclusion of academic and administrative elements. The study is based on mixed methods methodology, utilizing both qualitative and quantitative research methods. Five hundred twenty six students, 103 faculty, as well as 30 students with ASD (autism spectrum disorder) and 27 mentoring students participating in the program, were asked to complete a quantitative research questionnaire. The research findings show that the integration of HFA students in academic studies is potentially possible, predicated on awareness among faculty and students as to the nature of the disability. Variables with high significance for the program's success were detected, involving teaching tools, institutional support, and a tolerant academic-social climate. The research findings indicate that with regard to nearly all the variables the faculty have the highest awareness of and sensitivity to integrating HFA students in academic studies. The literature review, as well as the findings of the current study, support the integration of people with HFA in various institutions and confirm the conditions for this success: institutional and social motivation together with a tolerant atmosphere.


Author(s):  
Sudhakar Teegavarapu ◽  
Joshua D. Summers ◽  
Gregory M. Mocko

Case studies are used in design research to analyze a phenomenon, to generate hypotheses, and to validate a method. Though they are used extensively, there appears to be no accepted systematic case study method used by design researchers. Considering its nature and objectives, the case study method could be considered as a suitable method for conducting design research. Many times, design researchers have to confront questions about the validity of using case studies and their results. The objective of this paper is to present a brief overview of case study method, compare it with other qualitative and quantitative research methods, and study the merits and limitations of using the same in design research. Requirements are derived from the general characteristics of design research. Four popular research strategies are evaluated with respect to the requirements. A preliminary benchmark study suggests that case study method is a suitable method for conducting design research.


2007 ◽  
Vol 5 (1) ◽  
pp. 440-448
Author(s):  
Joshua Onome Imoniana ◽  
Marly Cavalcanti ◽  
Marcelo de Souza Bispo

The intention of this paper is to study the concept low cost, low fare as strategy in the market of Brazilian commercial air transport, taking as parameter the case study of Gol Air Transport S.A. For the achievement of the presented objectives the following questions are made: a) what it takes an airline company to take a strategy of low cost low fare? b) The option of low cost low fare, would have contributed to generate a new managerial model in the traditional forms of strategic management in the area of commercial air transport ? c) The constructed scenery tends to be lasting? Adopting the methodological approach of case study and analysis of events, a qualitative and quantitative research was fullfilled on the basis of the studies of Denzin & Lincoln. The results of the analyses indicate the deepening of the phenomenon of low cost & low fare that it is used in world-wide commercial aviation and makes to conclude the relevance and the potentiality of the concept low cost & low fare if it is extend to the tourist industry that suggests a new balance for the traditional companies in the strategic management


Author(s):  
Nina Nurdiani

Field research can be associated with both qualitative and quantitative research methods, depending on the problems faced and the goals to be achieved. The success of data collection in the field research depends on the determination of the appropriate sampling technique, to obtain accurate data, and reliably. In studies that have problems related to specific issues, requiring a non-probability sampling techniques one of which is the snowball sampling technique. This technique is useful for finding, identifying, selecting and taking samples in a network or chain of relationships. Phased implementation procedures performed through interviews and questionnaires. Snowball sampling technique has strengths and weaknesses in its application. Field research housing sector become the case study to explain this sampling technique.


Author(s):  
Yan Li ◽  
Lucinda Morgan ◽  
Jiacheng Li

The concept of service learning for children has recently attracted more and more attention in China, and along with its incorporation into society, there are specific issues that should be considered. This chapter applies qualitative and quantitative research methods to explore the current situation of children's service learning in China in order to analyze the possibilities of community-based learning and to better understand its expectations. By utilizing these methods, the authors found the fragmented worlds of children in the case-study community, which can be regarded as a miniature representation of Chinese children's service learning. Based on this study, the authors make further recommendations for future exploration in this domain.


Author(s):  
Andrejs Čirjevskis

This paper aims to explore and to illustrate success factors of reciprocal synergies of digital transformation-based merger and acquisition (M&A) deals in the grocery retail industry. The author carried out a case study on the merger of Ahold Delhaize in 2016. The paper’s contribution is a conceptual model of research that helps in pre-acquisition analysis on competence-based synergies in M&A to value strategic synergies as market value added a using real options application. By combining qualitative and quantitative research methods, the author provides empirical evidence to indicate the validity and value of the proposed research framework for both scholars and practitioners alike.


Author(s):  
Rupesh Sinha ◽  
Varsha Ganatra ◽  
Priya Pandey ◽  
Deepaa Darshanie Lim A/P Arumugan ◽  
Daisy Mui Hung Kee ◽  
...  

The purpose of this study is to determine the impact of Covid-19 on business performance of Starbucks. Plenty research of the impact of Covid-19 on the world economy has been done, but this research will focus more on the food and beverage industry, especially one of the famous brands called Starbucks. Qualitative and quantitative research methods such as online research and questionnaires were carried out to ensure the evaluation of the research is fresh, valid and reliable. It is assumed that the impact of Covid-19 has influence the Starbucks financially, economically and socially, which includes the behaviour of consumers towards the company. However, Starbucks was able to remain optimistic and position itself well to overcome the pandemic crisis.


Author(s):  
Gary Goertz ◽  
James Mahoney

Some in the social sciences argue that the same logic applies to both qualitative and quantitative research methods. This book demonstrates that these two paradigms constitute different cultures, each internally coherent yet marked by contrasting norms, practices, and toolkits. The book identifies and discusses major differences between these two traditions that touch nearly every aspect of social science research, including design, goals, causal effects and models, concepts and measurement, data analysis, and case selection. Although focused on the differences between qualitative and quantitative research, the book also seeks to promote toleration, exchange, and learning by enabling scholars to think beyond their own culture and see an alternative scientific worldview. The book is written in an easily accessible style and features a host of real-world examples to illustrate methodological points.


2019 ◽  
Author(s):  
Hyung Yoon

UNSTRUCTURED This paper is a case study on the design of an educational game for the prevention of cyberbullying and an analysis of its educational effect. I selected a game titled “Angry Daddy,” which was developed based on the request of Korean government authority and analyzed the mode of development of the game and its educational effect. For this research, both qualitative and quantitative research methods were used. Moreover, advice regarding the game design was obtained from many experts belonging to various fields. Based on the analysis of the game design and its educational effect, it was confirmed that the following factors are important to design an educational game meant for the prevention of cyberbullying and to enhance its educational effect: First, cooperation between content experts and game development experts is essential to develop an educational game. Second, it should be verified whether the contents and the format of the game are appropriate by analyzing the play test results of the target audience. Third, it is essential to prepare a manual to guide teachers to apply the game to the field. Fourth, it was confirmed that educating students on sensitive topics like cyberbullying is very effective when educational games that make them feel and experience the outcomes of bullying are utilized. This research is expected to be helpful for future design of educational games and the research and development of the format of cyberbullying prevention education.


Author(s):  
Alessandro Pollini ◽  
Tiziana C. Callari ◽  
Alessandra Tedeschi ◽  
Daniele Ruscio ◽  
Luca Save ◽  
...  

AbstractComputer and Information Security (CIS) is usually approached adopting a technology-centric viewpoint, where the human components of sociotechnical systems are generally considered as their weakest part, with little consideration for the end users’ cognitive characteristics, needs and motivations. This paper presents a holistic/Human Factors (HF) approach, where the individual, organisational and technological factors are investigated in pilot healthcare organisations to show how HF vulnerabilities may impact on cybersecurity risks. An overview of current challenges in relation to cybersecurity is first provided, followed by the presentation of an integrated top–down and bottom–up methodology using qualitative and quantitative research methods to assess the level of maturity of the pilot organisations with respect to their capability to face and tackle cyber threats and attacks. This approach adopts a user-centred perspective, involving both the organisations’ management and employees, The results show that a better cyber-security culture does not always correspond with more rule compliant behaviour. In addition, conflicts among cybersecurity rules and procedures may trigger human vulnerabilities. In conclusion, the integration of traditional technical solutions with guidelines to enhance CIS systems by leveraging HF in cybersecurity may lead to the adoption of non-technical countermeasures (such as user awareness) for a comprehensive and holistic way to manage cyber security in organisations.


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