scholarly journals Analyzing the Relationship between Personnel's Education and Psychological Competence on Quality of Service: The Mediation Role of Organization Commitment in Ministry of the Interior

2016 ◽  
Vol 10 (3) ◽  
pp. 117
Author(s):  
Omid Ahmadi ◽  
Abdolali Keshtegar ◽  
Mohammad Ghasemi
Keyword(s):  
Quality Of Service ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Statistical Population ◽  
Alpha Level ◽  
Psychological Competence ◽  
Correlational Method ◽  
The Relationship

<p>The goal of the present paper is to analyze the effect of personnel's education and psychological competence on<br />quality of service. The mediation role of organizational competence in Ministry of the Interior is of<br />descriptive-correlational method. To do that, the standard questionnaire psychological competence by Spriters<br />(1995), personnel education and quality of service by Deher (2015) and organizational commitment by Alen and<br />Mier (1990) were used. The statistical population of the research includes all personnel of Ministry of the<br />Interior which are 1600 subjects. Based on Cochran's formula, 3100 subjects were selected randomly. In order to<br />analyze data the Pearson's correlation test and structural equation of data analysis were used by SPSS and AMOS<br />software. The findings of the research indicate that personnel's education has a positive effect on organizational<br />competence and quality of service (with Alpha level of 0.05). Moreover, the psychological competence is<br />positively affect the quality of service (with Alpha level of 0.05) and organizational commitment affect the<br />quality of service. Finally, it was revealed that the personnel training through organizational commitment affect<br />the quality of service. But, psychological competence does not affect the quality of service through<br />organizational commitment. Moreover, psychological competence does not affect the organizational commitment.<br />The significance levelof the model turned out to be more than the first type error (0.05). This shows that the<br />significant adaption of the estimated model with the present research model. Furthermore, the AGFI and GFI<br />indicators are more than the estimated value (0.9). These indicators show that the model has a capability in<br />estimating the ratio of each factor.</p>

Iranian Coaches Forgiveness and Relationship Quality to Their Athletes

2021 ◽  
pp. 1-8
Author(s):  
Hassan Gharayagh Zandi ◽  
Sahar Zarei ◽  
Mohammad Ali Besharat ◽  
Davoud Houminiyan sharif abadi ◽  
Ahmad Bagher Zadeh
Keyword(s):  
Relationship Quality ◽  
Structural Equation ◽  
Equation Modeling ◽  
Data Sets ◽  
Mediating Role ◽  
Interpersonal Behaviors ◽  
Key Factor ◽  
The Relationship

Coaching has often been viewed as a context within which coaches operate to largely bring about changes in athlete’s performance and flourishing. One key factor to successful outcomes in coaching is the quality of the relationship between coaches and athletes. The coach–athlete relationship is at the heart of coaching; however, limited studies have been conducted on its antecedents. The aim of this study was to investigate the relationship between coaches’ forgiveness and perceived relationship quality toward their athletes through verifying the mediating role of interpersonal behaviors of coaches. A total of 270 Iranian coaches participated in the survey, and the data sets were analyzed using structural equation modeling. Results revealed that forgiveness positively predicted the coaches’ perceived relationship quality with their athletes, and this pathway was mediated by the coaches’ interpersonal behaviors.

scholarly journals Effect of Service Quality and Perceived Value Satisfaction and Loyalty Religious Tourists Visit Island Madura, Indonesia

2016 ◽  
Vol 2 (04) ◽  
Author(s):  
Pribanus Wantara
Keyword(s):  
Quality Of Service ◽  
Structural Equation Modeling ◽  
Service Quality ◽  
Structural Equation ◽  
Perceived Value ◽  
Tourism Development ◽  
Equation Modeling ◽  
Relationship Of ◽  
The Relationship

This paper wants to examine the relationship of service quality, perceived value, satisfaction and loyalty with religious tourists who visit the island of Madura in 2015. The structural equation modeling results support the hypothesis that service quality affects directly the satisfaction and loyalty, and satisfaction directly affects loyalty, but the results do not support the hypothesis that the perceived value directly affects the satisfaction and perceived value directly affects loyalty. Quality of service only has direct and indirect influence on loyalty through satisfaction. So the stage of tourism development in Madura, quality of service is very important in building loyalty and satisfaction tourists

scholarly journals Mediating Role of Quality of Life in the Relationship between Prison Climate and Life Satisfaction

2021 ◽  
Vol 2 (3) ◽  
pp. 41-48
Author(s):  
Mohd Norbayusri Baharudin ◽  
Mahadzirah Mohamad ◽  
Fazida Karim
Keyword(s):  
Quality Of Life ◽  
Life Satisfaction ◽  
Drug Abuse ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Mediating Role ◽  
Equation Modelling ◽  
The Relationship

This study emphasises the importance of Quality of Life (QoL) as a bridge between prison climate and life satisfaction among Malaysian drug-abuse inmates. The respondents are given a self-administered assessment randomly selected from the list of drug-abuse inmates in a Malaysian prison. The Structural Equation Modelling in IBM-SPSS-AMOS 25.0 is applied to model and calculate the inter-relationships among the constructs in the study. The results show that QoL significantly influences drug abuse inmates' prison climate and life satisfaction and partially mediates the relation between prison climate and life satisfaction among Malaysian drug-abuse inmates. QoL is essential to fulfil drug-abuse inmates' life satisfaction during imprisonment and achieve a better life in the community after being released from prison. Hence, practical contributions are proposed to the Malaysian Prison Department for designing appropriate policies and strategies to improve prison climate and QoL for achieving drug-abuse inmates' life satisfaction since Malaysian life satisfaction has become the government's priority in the 12th Malaysia Plan (2021-2025). 

scholarly journals The Relationship between Work Motivation, Job Satisfaction, and Employee Performance: The Moderating Role of Psychology Capital and The Mediating Role of Organizational Commitment

2021 ◽  
Vol 14 (2) ◽  
pp. 102
Author(s):  
Windu Astuti ◽  
Lia Amalia
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Psychological Capital ◽  
Work Motivation ◽  
Employee Performance ◽  
Equation Modeling ◽  
Sample Technique ◽  
The Relationship

This study aims to determine the effect of work motivation, organizational commitment, and job satisfaction on employee performance. The effect of organizational commitment mediates the relationship between work motivation on employee performance and job satisfaction on employee performance and psychological capital, which moderates the relationship between job satisfaction and employee performance. The object of this research is the employees of the state civil apparatus. They work in government agencies in the education sector of the Directorate of Senior High Schools in Jakarta. This study uses a quantitative approach with one hundred and ten respondents, sampling using a saturated sample technique, and a questionnaire as a measuring tool. Data analysis used the Structural Equation Modeling (SEM) method to test the model's suitability in this study with the help of the SmartPLS version 3 application. The results of this study conclude that work motivation, organizational commitment, and job satisfaction affect employee performance, organizational commitment can mediate the relationship between job satisfaction and employee performance but cannot mediate the relationship between work motivation and employee performance, and psychological capital can moderate the relationship between job satisfaction with employee performance.

scholarly journals The Effect of Work Plateau on Intention to Remain: Mediating Role of Organizational Commitment

2019 ◽  
Vol 8 (5S3) ◽  
pp. 302-311
Keyword(s):  
Organizational Commitment ◽  
Structural Equation ◽  
Equation Model ◽  
Equation Modeling ◽  
Statistical Population ◽  
Mediating Role ◽  
Career Plateauing ◽  
Mediator Role ◽  
The Impact

In the present study, the the impact of work plateau on intention to remain at work with the mediating role of organizational commitment has been studied. The statistical population of this research is all employees of Ferdowsi University of Mashhad. The research method is descriptive-survey. According to statistics of personnel management office, the number of employees is 1100 in 2017. In order to determine the sample size, due to the limited population, Morgan table was used and 285 people were selected from population through random sampling. In order to collect the data, Alan and Meyer (1990) questionnaire was used to assess organizational commitment, a researcher-made questionnaire was used to investigate the intention to remain at job and Miliaman's questionnaire (1992) was used to investigate career plateauing. The validity of these three questionnaires has been confirmed by experts. Reliability of the questionnaire is confirmed by Cronbach’s alpha coefficient of 86%, 91% and 84%, respectively. The statistical methods used in this research to test the hypotheses are T value and structural equation modeling. Structural equation model in this study was determined using Liserl software, according to which the content plateau and structural plateau, considering the mediator role of organizational commitment, has a negative and significant impact on employees' intention to remain at work.

scholarly journals Peran Budaya Organisasi dalam Meningkatkan Kinerja Bank Mandiri Area Banda Aceh

2020 ◽  
Vol 4 (2) ◽  
pp. 303
Author(s):  
Teuku Muana Refi ◽  
Jamali Jamali
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Functional Relationship ◽  
Equation Modeling ◽  
Bank Performance ◽  
Data Collection Process ◽  
The Relationship ◽  
Banda Aceh

This study aims to analyze the influence of organizational culture on the performance of Bank Mandiri of Banda Aceh region, as well as the role of organizational commitment in mediating the functional relationship between the two variables. The research sample was 156 employees who were taken by purposive sampling. The questionnaires were utilized to data collection process, and then the statistical model used to analyze the relationship between variables consists of structural equation modeling. The study found that organizational culture has a positive and significant effect on organizational commitment and the bank performance. The existence of organizational commitment mediates the influence of organizational culture on the performance of independent banks. The role of mediation is a partial mediation.

scholarly journals Relationship between parents' defense mechanisms and personal supportive factors with coming-to-terms behaviors in university students

2016 ◽  
Vol 6 (1) ◽  
pp. 179
Author(s):  
Fahime Nedaie Haddad ◽  
Asghar Jafari ◽  
Neda Nouhi
Keyword(s):  
Defense Mechanisms ◽  
Negative Emotion ◽  
Pearson Correlation ◽  
Multivariate Regression Analysis ◽  
Mean Deviation ◽  
Statistical Population ◽  
Defense Styles ◽  
Correlational Method ◽  
The Relationship

The present study was aimed to determine the relationship between parents' defense mechanisms and personal supportive factors with coming-to-terms in students. The study used a correlational method; and the statistical population consisted of all students of BA and upper levels, who referred to Tehran's national library during the first half of 2013, from whom 90 individuals were selected as the sample   of the study, using random sampling method. They completed Andrews' et al (1993) defense styles questionnaire, Zimet's et al Multi-Dimensional Scale of Perceived Social Support (MSPSS), and Britani Hermandz's Coming-to-Terms behaviors (2008). Frequency, mean, deviation, standard, Pearson correlation coefficient, and multivariate regression analysis were used in order to analyze data. Results showed that there is a relationship between parents' developed defense mechanisms, underdeveloped defense mechanisms, and neurotic defense mechanisms, and personal supportive factors with students' coming-to-terms behaviors. From predictor variables, personal supportive play a have a greater share in the expression of students' coming-to-terms behaviors. Finally, it can be concluded that considering the role of defense mechanisms in mental health, and considering the fact that different defense mechanisms affect individuals' stressful emotions in various ways, clinical experts and consultants can help patients to develop defense mechanisms and review personal and social supportive factors, following which we can expect them to better face this negative emotion and come to terms with it. 

scholarly journals A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and Person–Organization Fit as Mediators

SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402092469
Author(s):  
Shumaila Naz ◽  
Cai Li ◽  
Qasim Ali Nisar ◽  
Muhammad Aamir Shafique Khan ◽  
Naveed Ahmad ◽  
...  
Keyword(s):  
Organizational Commitment ◽  
Work Environment ◽  
Fast Food ◽  
Structural Equation ◽  
Employee Retention ◽  
Equation Modeling ◽  
Person Organization Fit ◽  
Relationship Of ◽  
The Relationship

The main aim of the study was to empirically investigate the mediating role of organizational commitment (OC) and person–organization fit (POF) between the causal relationship of supportive work environment (SWE) and employee retention (ER). One thousand questionnaires were sent to the targeted population included employees of all chains of multinational fast-food brands (restaurants) in Lahore, Pakistan. The restaurants were selected from clusters by using a cluster sampling technique. Questionnaires were comprised of multiple items adopted from former studies to obtain responses using quantitative methodology. For statistical analysis and to test the proposed hypothesis, the partial least squares (PLS) structural equation modeling (SEM) technique was employed through Smart PLS 2.0 M3 software. The study’s findings elucidated that SWE has a positive and significant association with ER. In addition, OC and POF acted as mediators between the relationship of a SWE and ER. This study presented implications for human resource (HR) practitioners that they should endure developing mechanisms for imparting a SWE to foster healthy exchange relationships with people, which in turn will result in ER. This article significantly contributed to the extant literature on the relationship of the SWE and ER while highlighting the critical factors to be noticed for retaining key employees. This study also explicated the limitations and scope for further research.

scholarly journals A Study of the Relationship between Key Factors of Academic Innovation and Faculties’ Teaching Goals—The Mediatory Role of Knowledge

2017 ◽  
Vol 10 (2) ◽  
pp. 54
Author(s):  
Mehdi Mohammadi ◽  
Rahmatullah Marzooghi ◽  
Fatemeh Dehghani
Keyword(s):  
Structural Equation ◽  
Simple Random Sampling ◽  
Equation Model ◽  
Faculty Members ◽  
Key Factors ◽  
Statistical Population ◽  
Academic Innovation ◽  
Teaching Goals ◽  
The Relationship

The following research tries to study the Relationship between key factors of academic innovations and faculties’ teaching goals with the mediatory role of their pedagogical, technological and content knowledge. The statistical population in this research included faculty members of Shiraz University. By simple random sampling, 127 faculty members were selected. The research instruments included of Academic Innovation Factors scale, Knowledge scale and Teaching Goals inventory. The data was analyzed, by structural equation model. Results showed Academic innovation key factors are positive predictor of various faculty members’ teaching goals. Academic innovation key factors are positive predictor of faculty members’ knowledge. Academic innovation key factors with the mediatory role of faculty members is positive predictor of faculty members’ teaching goals.

scholarly journals Leadership and Motivation in Public Quality Service: Case Study in the District Government Karimun Riau Islands Province Indonesia

2016 ◽  
Vol 3 (2) ◽  
pp. 173
Author(s):  
. Abdullah
Keyword(s):  
Quality Of Service ◽  
Organizational Commitment ◽  
Work Motivation ◽  
Leadership Role ◽  
Survey Method ◽  
Leadership Motivation ◽  
Analysis Technique ◽  
The Government

<p>This research was initiated by the rise of the business licensing service quality issues on the Government of Karimun Regency of Riau Islands province that has not been effective. The problem is detected, allegedly associated with the ineffectiveness of the leadership role, motivation, coordination and organizational commitment in the Government of Karimun Regency of Riau Islands province. The design of this study was conducted using a quantitative approach through explanatory survey method. Data analysis technique used is multiple linear regression. The study found that the role of leadership, motivation, coordination and organizational commitment either partially or simultaneously have a significant influence on the quality of the business licensing services to the Government of Karimun Regency of Riau Islands province. The results also reveal that motivation is the most dominant variable in affecting the quality of service business permit, then followed by a variable leadership role. This implies that the improvement of the quality of service the business licensing is determined by the implementing agency work motivation factor and the magnitude of the leadership role in supporting the success of the process of business licensing services.</p>

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