scholarly journals Technical Services Assessment

2014 ◽  
Vol 58 (2) ◽  
pp. 100 ◽  
Author(s):  
Rebecca L. Mugridge
Keyword(s):  
Academic Libraries ◽  
Response Rate ◽  
Assessment Tools ◽  
Library Services ◽  
Survey Results ◽  
Percent Response ◽  
Percent Response Rate ◽  
Assessment Activities ◽  
Technical Services

Academic libraries regularly conduct assessment of library services through the use of rubrics or assessment tools such as LibQUAL (www.libqual.org/home). Technical services activities are frequently assessed; however, the assessment is typically limited to the evaluation of specific processes. This study was designed to explore assessment activities in Pennsylvania’s academic libraries. The author designed a survey to investigate whether technical services activities are assessed, how they are assessed, who is responsible for assessment, how the results of assessment activities are shared with others, and how those results are used to improve services or for other purposes. Sixty-three libraries responded to the survey (a 53 percent response rate). Survey results show that 90 percent of academic libraries in Pennsylvania have conducted some form of assessment of technical services activities but that most of that assessment is quantitative in nature.

scholarly journals A Study of Faculty Data Curation Behaviors and Attitudes at a Teaching-Centered University

2012 ◽  
Vol 73 (4) ◽  
pp. 349-365 ◽  
Author(s):  
Jeanine Marie Scaramozzino ◽  
Marisa L. Ramírez ◽  
Karen J. McGaughey
Keyword(s):  
Response Rate ◽  
Reliable Information ◽  
Data Curation ◽  
State University ◽  
San Luis ◽  
Survey Results ◽  
Percent Response ◽  
And Mathematics ◽  
Percent Response Rate ◽  
Insight Into

Academic libraries need reliable information on researcher data needs, data curation practices, and attitudes to identify and craft appropriate services that support outreach and teaching. This paper describes information gathered from a survey distributed to the College of Science and Mathematics faculty at California Polytechnic State University, San Luis Obispo (Cal Poly), a master’s-granting, teaching-centered institution. There was a more than 60 percent response rate to the survey. The survey results provided insight into the science researchers’ data curation awareness, behaviors, and attitudes, as well as what needs they exhibited for services and education regarding maintenance and management of data. It is important that professional librarians understand what researchers both inside and outside their own institutions know so that they can collaborate with their university colleagues to examine data curation needs.

scholarly journals Bridges and Barriers: Factors Influencing a Culture of Assessment in Academic Libraries

2015 ◽  
Vol 76 (2) ◽  
pp. 150-169 ◽  
Author(s):  
Meredith Gorran Farkas ◽  
Lisa Janicke Hinchliffe ◽  
Amy Harris Houk
Keyword(s):  
Student Learning ◽  
Academic Libraries ◽  
Response Rate ◽  
The United States ◽  
Front Line ◽  
Culture Of Assessment ◽  
Percent Response ◽  
Assessment Of Student Learning ◽  
Four Year Institutions ◽  
Percent Response Rate

In an environment in which libraries need to demonstrate value, illustrating how the library contributes to student learning is critical. Gathering and analyzing data to tell the library’s story as well as identify areas for improvement require commitment, time, effort, and resources—all components of a culture of assessment. This paper presents the results of a survey designed to understand what factors facilitate the development of a culture of assessment of student learning in academic libraries and what factors may hinder it. Unlike previous research in this area, which has focused on case studies and surveys with nonrepresentative samples, the authors conducted a systematic survey of academic libraries at four-year institutions in the United States and achieved a 42 percent response rate. The results suggest certain factors are highly associated with a culture of assessment and provide guidance to administrators and front-line librarians working to build such a culture.

Assessment committees: good practices from ARL libraries

2016 ◽  
Vol 17 (3) ◽  
pp. 224-240 ◽  
Author(s):  
Michelle H. Brannen ◽  
Sojourna J. Cunningham ◽  
Regina Mays
Keyword(s):  
Academic Libraries ◽  
Academic Library ◽  
Content Type ◽  
Good Practices ◽  
Research Libraries ◽  
Association Of Research Libraries ◽  
Library Assessment ◽  
Current State ◽  
Survey Results ◽  
Assessment Activities

Purpose Assessment activities in academic libraries continue to grow as libraries explore assessment endeavors. Ranging from basic stats gathering and reporting to surveys, focus groups, and usability studies and beyond. Many practitioners are finding it necessary to create new processes and programs, with little guidance. The purpose of this paper is to paint a broad picture of assessment activities in Association of Research Libraries (ARL) university libraries with the goal of creating a resource for libraries developing or improving their assessment programs. Design/methodology/approach A survey was developed that asked questions about assessment personnel, activities, mission, and website. A total of 113 surveys were sent to academic library members of ARL. Survey results were analyzed to compile a list of recommended good practices for assessment and working with assessment committees in academic libraries. Findings The investigators had a response rate of 43 percent. The open-ended nature of the survey questions allowed for the respondents to specifically narrow down the problems and opportunities inherent in library assessment committees. Originality/value This study takes the temperature of the current state of assessment programs in ARL libraries, demonstrating the growth of assessment programs. It begins to document the practices of these libraries, particularly in regards to the sometimes informal and hard to track use of committees and other in-house collaborations, as a first step toward developing best practices for the field. The results illuminate productive areas for further study, including investigating how to measure a culture of assessment and maximizing impact of assessment information presented on assessment websites.

scholarly journals Academic Uses of Google Earth and Google Maps in a Library Setting

2013 ◽  
Author(s):  
Eva Dodworth ◽  
Andrew Nicholson
Keyword(s):  
Academic Libraries ◽  
Online Survey ◽  
Academic Library ◽  
The United States ◽  
Google Earth ◽  
Instructional Materials ◽  
Academic Librarians ◽  
Library Services ◽  
Google Maps ◽  
Survey Results

Over the last several years, Google Earth and Google Maps have become increasingly utilized in academic libraries for promoting and delivering a variety of library services. These have included instructional collaborations with faculty to promoting student engagement across programs and campuses. Seeking to find out exactly how academic libraries were using Google Maps and Google Earth (if at all), the authors launched a online survey in December 2010 to see just what kind of impact the Google mapping products were having in the academic library setting. Receiving over 80 responses from academic librarians and staff from across Canada and the United States, the results showed that over 90% of the respondents use Google Earth and Google Maps for some area of their professional duties in a academic library. These included answering research questions, developing instructional materials for courses, and building tools to promotion and marketing. This presentation will discuss the survey results and summarize the way academic libraries are utilizing Google Earth and Google Maps for instruction, research, and student engagement.Depuis les dernières années, Google Earth et Google Maps sont de plus en plus utilisés en bibliothèque universitaire pour promouvoir et offrir une variété de services en bibliothèque, y compris l’enseignement collaboratif avec les professeurs afin d’accroître l’engagement étudiant, de tous les programmes et campus. Afin de déterminer exactement la mesure dans laquelle les bibliothèques universitaires utilisent Google Maps et Google Earth (le cas échéant), les auteurs ont lancé un sondage en ligne en décembre 2010 pour évaluer l’impact des produits de cartographie de Google dans les bibliothèques universitaires. Plus de 80 sondages ont rempli par des bibliothécaires et du personnel en bibliothèque d’universités au Canada et aux États-Unis. Les résultats démontrent que plus de 90 % des répondants utilisent Google Earth et Google Maps pour certaines de leurs activités professionnelles, y compris répondre à des questions de recherche, développer du matériel pédagogique et élaborer des outils de promotion et de marketing. Cette communication abordera les résultats de la recherche et résumera les modes d’utilisation de Google Earth et de Google Maps dans l’enseignement, la recherche et l’engagement étudiant.

Critical success factors for digital library implementation in Africa: Solution focused rather than problem focused

2020 ◽  
pp. 026666692091800 ◽  
Author(s):  
Feria Wirba Singeh ◽  
Abrizah Abdullah ◽  
Kiran Kaur
Keyword(s):  
Developing Countries ◽  
Digital Library ◽  
Digital Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Response Rate ◽  
Research Output ◽  
Critical Success ◽  
Percent Response ◽  
Percent Response Rate

Digital libraries continue to be an important source for indigenous content and research output in developing countries, especially in the context where traditional distribution mechanisms failed. It is therefore useful for continual research to maintain and enhance our standing on the topic and to improve ways of making digital libraries more usable and sustainable to the user community. It is with this effect that this study on the success factors of digital libraries was conducted, with the objective to identify and validate a set of critical success factors (CSFs) for digital library implementation in developing countries. To address this, a quantitative exploratory research design was employed using a web-based survey questionnaire as the data collection technique. A total of 56 item statements associated with the Technology-Organisation-Environment (TOE) framework were developed and respondents were asked about their Perceived Importance and Actual Practices of those factors in digital library implementation. Digital libraries in Africa were sampled and an identified 155 digital libraries from this continent were obtained from OpenDOAR, with 111 sample size representative of the respondents. Based on a 70 percent response rate expectation, invitations were sent to respondents representing the digital libraries. After almost six months, there was a 67.7 percent response rate with 105 usable questionnaires obtained. This study revealed eight CSFs for digital library implementation in ranked order - Content, Architecture, People, Process, Standards, Location and Time, Policy and Advocacy. They are the salient factors that would not only assist to attain sustainable digital library development and implementation, but also provide guidance to library practitioners in appropriate decisions for digital library adoption. It may also help libraries to accomplish their digital library mission in the most cost effective way.

Consumer use of Nondispensing Professional Pharmacy Services

DICP ◽  
1989 ◽  
Vol 23 (3) ◽  
pp. 218-223 ◽  
Author(s):  
Homero A. Monsanto ◽  
Holly L. Mason
Keyword(s):  
Response Rate ◽  
Pharmacy Practice ◽  
Intention To Use ◽  
Pharmacy Services ◽  
Practice Setting ◽  
Nonprescription Drugs ◽  
Community Pharmacy Practice ◽  
Percent Response ◽  
Poison Prevention ◽  
Percent Response Rate

This study attempted to identify and develop an understanding of the use of 13 nondispensing services (NDSs) by consumers in the community pharmacy practice setting. A self-administered, postage prepaid questionnaire was sent to 1000 Indiana consumers randomly selected from telephone directories. A 45.5 percent response rate was achieved after one original mailing and two follow-ups. Most consumers had not used NDSs except for advice on nonprescription drugs and advice on minor health problems. Nevertheless, a substantial number of consumers expressed interest in many of the remaining services, including advice on diagnostic test kits and information on poison prevention. Consumers' past use of NDSs and their perceptions of pharmacists as providers of these services were important factors in the consumers' intention to use NDSs. Other variables significantly correlated with average intention to use NDSs were: type of pharmacy patronized, anxiety about health, age, and education. It is recommended that future investigations explore in detail consumer behavior with regard to nondispensing services.

A Study on Use of Search Engines by the Faculty Members of Sri Ramakrishna College of Arts & Science, Coimbatore, Tamil Nadu

2019 ◽  
Vol 9 (1) ◽  
pp. 66-70
Author(s):  
G. Sivasubramanian ◽  
P. Gomathi
Keyword(s):  
Search Engines ◽  
Tamil Nadu ◽  
Response Rate ◽  
Faculty Members ◽  
The Internet ◽  
Qualitative Information ◽  
Information Recovery ◽  
Percent Response ◽  
Percent Response Rate ◽  
Structured Questionnaire

The aim of this study was to examine A Study on Use of Search Engines by the Faculty Members of Sri Ramakrishna College of Arts & Science, Coimbatore, Tamil Nadu. A well-structured questionnaire was distributed among the 176 faculties, out of which 165 duly filled copies were returned, constituting a 96.94 percent response rate. The present study demonstrates and elaborates the various aspects of use of search engines such as, use of arts and science subject search engines, material and liking of search engines, conduct to place the information from the Internet during search engines, troubles faced by the users and satisfaction rank of users though using the search engines. The results of the survey provided some of the reasons that influence the contentment with information recovery results of search engines. Internet has revolutionized the information today. The search engines contain complete searching the Internet very simple. They have emerged as a resolution to the difficulty of accessing in order source on the Net. The study recommends that there is a need to conduct the orientation programmer on search engines to help the faculty members for effective and efficient use of search engines for access the qualitative information available on the web.

scholarly journals Towards Sustainable Partnership: Examining Cross Perceptions of Public and Technical Services Academic Librarians

2017 ◽  
Vol 61 (4) ◽  
pp. 198 ◽  
Author(s):  
Cathy Weng ◽  
Erin Ackerman
Keyword(s):  
Public Services ◽  
The Other ◽  
Academic Librarians ◽  
User Needs ◽  
Library Services ◽  
Institutional Goals ◽  
Negative Perceptions ◽  
Survey Results ◽  
Technical Services

Public services (PS) and technical services (TS) librarians play equally crucial roles in providing library services to meet user needs to support institutional goals. For PS and TS librarians to develop effective workplace collaborations, both groups must have a better understanding of the other side’s perspectives, values, and concerns. This paper sought to learn how librarians in the two areas currently perceive and/or stereotype each other. The authors conducted a survey on cross perceptions of public and technical services academic librarians. The study tested and confirmed assumptions that previous papers have made about the negative perceptions of TS librarians held by PS librarians. Analysis of survey results, however, found that TS respondents expected to be viewed more negatively than was evidenced by the PS responses. Nonetheless, both PS and TS respondents recognized and agreed on the important role that library technical services play within the larger context.

scholarly journals A Mail/Telephone Technique for Collecting Primary Data

1978 ◽  
Vol 7 (1) ◽  
pp. 51-53
Author(s):  
Richard W. Smith ◽  
Jon M. Conrad ◽  
David A. Storey
Keyword(s):  
Response Rate ◽  
Response Rates ◽  
Primary Data ◽  
Face To Face ◽  
General Average ◽  
Percent Response ◽  
Percent Response Rate

A mail/telephone technique is discussed which achieved a 79 percent response rate at a cost per usable survey which was only about 50 percent above the general average costs for using mailed questionnaires. With proper follow-up techniques this method is capable of yielding even higher response rates at a cost far below personal, face-to-face interviews.

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