scholarly journals “We don’t feel like we are part of the project”

2021 ◽  
Vol 12 (1) ◽  
pp. 201-220
Author(s):  
Hilde Svrljuga Sætre ◽  
Mai Camilla Munkejord
Keyword(s):  
Public Sector ◽  
Innovation Process ◽  
Positive Outcome ◽  
Collaborative Project ◽  
Public Sector Innovation ◽  
Innovation Project ◽  
Different Shapes ◽  
The Given ◽  
Innovation Processes ◽  
Shed Light

Some of the extant literature on collaborative public sector innovation seems to assume that collaboration per se implies a positive outcome. Recent research, however, has demonstrated that innovation processes may take different shapes and trajectories depending on, for example, the collaborating actors’ diverging (or converging) perceptions of the given situation. In this article, we seek to contribute to understanding the nature of potential challenges in public sector innovation processes. We interviewed seven key actors involved in developing and implementing a new introduction programme for refugees in a municipality in Norway. The interviews explored how the innovation process evolved and how the different actors experienced their participation in the process. In this article, we use the classic four ‘moments of translation’ approach proposed by Callon (1986) to shed light on the main tensions that arose for the project team in the 18 months after the project was launched. These challenges related to why the innovation was realised, how such an innovation should be operationalised, for whom the innovation was targeted and whose innovation project the project was initially. In conclusion, we argue that to address the tensions that may arise in any collaborative project, innovation leaders must establish a ‘structure for collaboration’ that includes a space in which to acknowledge and potentially solve emerging challenges.

scholarly journals Innovation in the public sector: Towards an open and collaborative approach

2018 ◽  
Vol 84 (2) ◽  
pp. 209-213 ◽  
Author(s):  
Victor Bekkers ◽  
Lars Tummers
Keyword(s):  
Public Sector ◽  
Design Thinking ◽  
Innovation Process ◽  
Network Governance ◽  
Civil Servants ◽  
Collaborative Approach ◽  
Special Issue ◽  
The Public ◽  
Public Sector Innovation ◽  
Open Process

Innovation in the public sector is high on the agenda of politicians, civil servants and societal organizations. This attention in practice is mirrored in an increasing number of scholarly articles. In this introduction to the special issue on public sector innovation, we discuss how the scholarly perspectives on innovation have changed. Previously, it was assumed that innovation could be organized within organizations: if your organization had the necessary resources, innovation could happen. Nowadays, innovation in the public sector is seen as an open process of collaboration between stakeholders across various organizations. This change towards open and collaborative approaches has consequences for studies on innovation, for instance, it becomes important to analyse how to activate stakeholders to join the innovation process. Next to this, scholars interested in innovation should connect their research with other literature streams, such as those focused on network governance, leadership and design thinking. In such ways, innovation scholars can develop research that is relevant to society.

scholarly journals Emotional strategizing in service innovation

2016 ◽  
Vol 54 (2) ◽  
pp. 270-287 ◽  
Author(s):  
Catharina von Koskull ◽  
Tore Strandvik ◽  
Bård Tronvoll
Keyword(s):  
Design Methodology ◽  
Service Innovation ◽  
Innovation Process ◽  
Ethnographic Study ◽  
Strategy Research ◽  
Content Type ◽  
Innovation Processes ◽  
Practical Implications ◽  
Shed Light

Purpose – The purpose of this paper is to shed light on an aspect of service innovation processes that has remained fairly hidden so far, namely, the role of emotions. Design/methodology/approach – The authors use the strategizing approach from strategy research, which focusses on detailed processes, practices, and discourse, to understand the influence of emotions on service innovation processes. The empirical data stem from a longitudinal ethnographic study of a service innovation process. Findings – In the investigated case, the dominant emotion of anxiety is revealed. The authors focus on this emotion in order to explore how it affects the innovation process itself and the outcome. The authors identify five emotion-driven practices that form elements of what the authors label emotional strategizing. Practical implications – Emotion seems to give energy and direction to the service innovation process. This is both positive and challenging for top-level managers. Originality/value – The authors reveal a hidden aspect of service innovation processes – the effect of emotions. Furthermore, the authors show that emotions are important because they give energy and direction to the innovation work, and emerge in practices. Emotional strategizing, as a new term, gives visibility to this important issue.

scholarly journals Illuminating the Gender Divide in Public Sector Innovation: Evidence From the Australian Public Service

2017 ◽  
Vol 47 (2) ◽  
pp. 175-194 ◽  
Author(s):  
Wouter van Acker ◽  
Jan Wynen ◽  
Sophie Op de Beeck
Keyword(s):  
Public Sector ◽  
Work Environment ◽  
Innovation Process ◽  
Length Of Service ◽  
The Public ◽  
Public Sector Innovation ◽  
Public Sector Employees ◽  
Red Tape ◽  
Innovation Climate

Like many other aspects of the work environment, “innovation” is a gendered term that creates a barrier to women taking part in innovation processes and, in particular, in male-dominated and “masculine” industries. This article looks into the role of gender, as well as other potential determinants, in explaining differences in the perceived innovation climate for public sector employees. This innovation climate depicts the opportunities and support employees receive with creating, promoting, and implementing innovative ideas in the workplace. Even though the public sector is often regarded as a more “feminine” work environment, our results show that women feel less encouraged in the innovation process when compared with men. Moreover, length of service and red tape appear to have a detrimental effect on individuals’ experiences of the innovation climate.

scholarly journals Case Studies of Public Sector Innovation in Increasing Local Tax Compliance

2019 ◽  
Vol 22 (1) ◽  
pp. 37
Author(s):  
Pratiwi Pratiwi
Keyword(s):  
Economic Development ◽  
Public Sector ◽  
Case Studies ◽  
Local Governments ◽  
Innovation Process ◽  
Tax Compliance ◽  
Tax Revenue ◽  
Public Sector Innovation ◽  
Human Resource Training ◽  
Multi Stakeholder

Public sector innovation (PSI) is important driving factor of economic development. Tax is one of the drivers of economic development as 70% of national expenditure are covered by tax revenue. However, the tax revenue ratio towards the Gross Domestic Product (GDP) in Indonesia is less than 13% and is the lowest among Southeast Asian economies. This study describes two case studies in local governments on increasing the awareness of the citizens to pay tax. This study focuses on innovation process, the knowledge flow, supporting conditions and challenges in implementing the innovations. By employing case study method, this study suggests acknowledgement, human resource training, multi-stakeholder partnership, and bottomp-up approach have stimulated innovativeness of public organizations. 

scholarly journals ІННОВАЦІЇ ЯК СКЛАДОВА ФАКТОРІВ ВПЛИВУ НА СТАБІЛЬНИЙ РОЗВИТОК СУЧАСНОГО ПІДПРИЄМСТВА

2019 ◽  
pp. 36-44
Author(s):  
Є. В. Луцишина
Keyword(s):  
Business Processes ◽  
Innovation Process ◽  
Practical Significance ◽  
Necessary Condition ◽  
Innovative Development ◽  
Innovative Strategy ◽  
Innovation Project ◽  
Innovation Processes ◽  
Stable Development

Orientating to the innovative development and economic growth, provided by them, nowadays allows enterprises to achieve competitive advantages not only in the production and sale of products (projects, services), but above all in the methods of business development. The theory of innovative development in the economy, which is one of the main economic doctrines of modern times for a large number of countries in the world, is now only being formed in Ukraineand is in the stage of active development. Considering the features and problems of the innovation processes of domestic enterprises, there is a need to further develop their competitiveness for domestic and external markets. The purpose of the article is to develop the theoretical and methodological foundations in the field of enterprise development based on innovation, as well as to determine the role of innovation to ensure the stable development of the enterprise. The object of the study is the formation of an innovative strategy of the enterprise and its components for the implementation of an innovative project. Methods used in the research are a systematic approach, a method of generalization, comparison. The hypothesis of research is that innovation plays an important role in ensuring the stable development of the enterprise. The statement of basic materials. It is determined that innovative development is a consequence of innovative processes occurring in the enterprise. In its innovative development, enterprises go through a number of stages: research, development and implementation. The main properties of innovation are scientific novelty, practical applicability and commercial feasibility. The method of forming a strategy for the introduction of innovation, types of improvement of the competitiveness of the enterprise, stages and components of the innovation process are all considered, as well as factors that may affect the formation and outcome of the investment and innovation project. Originality and practical significance of the research. The article gives an idea of the role of innovation for a modern enterprise and helps to determine the main guidelines for the development and implementation of innovative solutions. The author reflects on the most important properties of economic innovation processes, which enables us to significantly distinguish them from other business processes. Conclusions of research. It was concluded that in the conditions of the modern economic environment, innovation for an enterprise is a necessary condition for survival.  However, by introducing innovations, managers of all levels are faced with the problem of uncertainty of new factors that have a significant impact on the progress of the innovation process and on the activity of the enterprise as a whole. The research results can be used in the development of strategies for the implementation of the innovation process in an enterprise of any form of organization.

scholarly journals A systematic review of barriers to public sector innovation process

2018 ◽  
Vol 21 (2) ◽  
pp. 264-290 ◽  
Author(s):  
Emre Cinar ◽  
Paul Trott ◽  
Christopher Simms
Keyword(s):  
Systematic Review ◽  
Public Sector ◽  
Innovation Process ◽  
Public Sector Innovation

How can governance support collaborative innovation in the public sector? A systematic review of the literature

2020 ◽  
pp. 002085231989344 ◽  
Author(s):  
André Vaz Lopes ◽  
Josivania Silva Farias
Keyword(s):  
Systematic Review ◽  
Public Sector ◽  
Empirical Studies ◽  
Innovation Process ◽  
Positive Influence ◽  
Public Governance ◽  
The Public ◽  
Collaborative Processes ◽  
Collaborative Innovation ◽  
Innovation Processes

Collaborative innovation has been increasingly adopted by the public sector to address complex issues and improve its efficiency. Despite the developments in the literature on this subject, recent studies still indicate the need to investigate how public governance could be organized to support collaborative processes of innovation. Through a systematic review of 36 empirical studies, this article aims to contribute to bridging this gap by identifying the characteristics that should form governance in order to support the collaborative innovation process in the public sector. The results show that the establishment of relationships of trust, supported by technology tools and promoted by leaders committed to well-established goals, is a characteristic of governance that has a positive influence on collaborative innovation processes. However, there is still a need to develop more studies that indicate the characteristics of governance that may contribute to the implementation of innovation and not just to its creation processes. Points for practitioners Collaboration has been shown to be a more positive strategy for innovation in the public sector in comparison with strategies that seek isolation or competition. However, it is necessary to establish governance mechanisms that contribute to the involvement of stakeholders and to the achievement of the intended results so that this strategy becomes successful. By reviewing the results of prior empirical experiences, this article identifies that in order for collaborative innovation processes in the public sector to be successful, governance must predict: the participation of top management and managers with decision-making power; the setting of clear goals and needs; the generation of useful innovation that benefits stakeholders; and the establishment of tools that facilitate communication, interaction, and the sharing of information and knowledge. This information provides managers and public policymakers with key indicators, learned from prior mistakes and accomplishments, for the implementation of this innovation strategy in their organizations.

scholarly journals A stakeholder perspective on public sector innovation: Linking the target groups of innovations to the inclusion of stakeholder ideas

2021 ◽  
pp. 002085232110437
Author(s):  
Jan Boon ◽  
Jan Wynen ◽  
Chesney Callens
Keyword(s):  
Public Sector ◽  
Large Scale ◽  
Innovation Process ◽  
Target Groups ◽  
External Stakeholder ◽  
Public Sector Innovation ◽  
Large Scale Dataset ◽  
Stakeholder Perspective ◽  
Internal Stakeholders ◽  
Managerial Employees

Public sector innovation scholarship has not yet systematically explored how the target context (or output phase) of innovations impacts the early phases of innovation processes. This study theorizes and tests whether innovating organizations are more sensitive to ideas from particular stakeholder groups depending on the target group of said innovation. Using a large-scale dataset from the Australian Public Service, the results show that innovations with external target groups are more likely to be built on ideas from external stakeholders (compared with internal stakeholders) and—within the group of internal stakeholders—on ideas from managers (compared with non-managerial employees). Practical and scholarly implications are discussed. Points for practitioners: Innovations benefit from the inclusion of internal and external stakeholder ideas, both substantively (appropriate knowledge leads to better end products) and symbolically (innovations need to be deemed legitimate, and receive support from the actors that will be primarily impacted by the innovation). Innovating organizations need to be aware of the perceptions of the stakeholders affected by the innovation, and properly sense, capture and translate the ideas of those stakeholders in the innovation process.

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