Informed but Insecure
This chapter analyzes the most extensive survey to date of domestic workers in Ecuador, with four hundred women sharing information about their working conditions, benefits, and social security. Most useful for informing policy and organizing strategies are the insights about which workers are most likely to know and demand their rights and the evidence that working conditions of current workers are better than those of former workers, which could indicate change over time. Efforts to inform workers of their right to social security seem to have been successful: 88 percent of the survey participants knew that domestic workers are entitled to join the Instituto Ecuatoriano de Seguridad Social (IESS). The main barrier to coverage, however, is the reluctance of employers to enroll workers and contribute on their behalf: nearly a third of survey respondents who were not enrolled reported that their employers' opposition was the reason why. Confirming research findings from around Latin America, working conditions reported by the survey participants are not good. However, they seem to be improving somewhat over time. More than twice as many current workers reported receiving overtime pay when compared with former workers. For vacation time and bonuses, more than four times as many current workers reported receiving these benefits. Despite this considerable improvement, there is still a long way to go for today's domestic workers.