It is indeed a
fact that the digital transformation has been changed rapidly in the last few
years, and the appearance of the COVID-19 pandemic played a significant role in
accelerating the wheel toward intelligent and digital transformation in all
sectors; some countries have been recovered quickly from the pandemic and
managed to eliminate most of the obstacles while others still struggling. The
public transport sector PT during
COVID-19 pandemic was affected directly, which is an inevitable result that disrupted
the system. This paper will investigate through an online questionnaire survey
the effect of the COVID-19 pandemic and the digital transformation on
transportation modes and activities by evaluating the current situation and
assessing future transportation sustainability and whether it will continue to
recover appropriately. The research will identify user's awareness, attitude,
and behavior toward PT before
and during COVID-19, as the trend has been in favor of private vehicles and
avoidance of PT, therefore
increasing confidence in PT requires
decisive action from governments, policymakers, and planners to keep pace with
the intelligent transformation. Keywords;
COVID19, transportation, sustainability, digital transformation, transportation
modes, and activities.