Introduction. The article presents a model of one of the possible indicators of the quality of user interfaces (PIN) of automated workplaces of operational units of emergency and emergency rescue services (EiASS), namely, the linearization indicator that takes into account the psychophysiological features of human perception of visual information. Goals and objectives. Reducing the response time of the operational units of the EiASS by reducing the time of their dispatching. Development of a mathematical model and an algorithm for calculating the linearization indicator of PIN elements (EPIN), which allows estimating the dispatch time depending on their relative location on the monitor. Methods. Methods of set theory and relational algebra were used to construct a PIN model and an algorithm for calculating the linearization index. To describe the PIN configuration, the concepts of an archipelago and a frame of interface elements are introduced. Results and discussion. The success of the EiASS actions largely depends on the dispatch time, during which the required number of units is determined and sent. Therefore, the time spent on solving dispatching tasks is one of the most common and objective indicators of the quality of the PIN. The best of the investigated automated workplaces will be the one with the specified time less. However, the time indicator gives an idea only about the relative time - the time of operation of one automated workplace relative to another. And it does not give any idea of the absolute time that would be spent on solving the problem by some abstract automated workplace with an optimal EPIN configuration. For this reason, an indicator that is sensitive to the PIN configuration has been developed. The indicator gives an answer to the question of why one automated workplace is better than another, and can be used to optimize the layout of the PIN. Conclusions. Based on the proposed model, an algorithm for calculating the numerical values of the linearization indicator of user interface elements sensitive to their size and relative position on the monitor of the EiASS operator is developed. This allows you to optimize the user interface according to the criterion of time for solving tasks and, accordingly, reduce the dispatching time of the operational units of the EiASS. Keywords: operational units, user interface, quality, linearization indicator, navigation, sets, archipelago, frame