Determinants for Knowledge Sharing Behaviours among Undergraduate Students in Public University in Malaysia

Purpose – This study aims to investigate the factors affecting knowledge sharing behaviour (KSB) among undergraduate students in X University in Malaysia. University X was used instead of the university’s name to protect the identity of the university. The objectives are: i) To identify the factors that affecting knowledge sharing behaviour among undergraduate students in Public University in Malaysia, ii) To determine relationship between self-efficacy and knowledge sharing behaviour, iii) To determine relationship between trust and knowledge sharing behaviour, iv) To determine relationship between technology availability and knowledge sharing behaviour and v) To determine relationship between perceived usefulness of technology and knowledge sharing behaviour. Design/methodology/approach – The data from 297 students out of 1,486 undergraduate students in a X University in Malaysia has been collected. Data from 297 students were completed and the demographic shows 197 females (66.3%) and 38 males (33.7%). The quantitative approach and questionnaire instrument are the research methodology and technique used to investigate this phenomenon. Data analysis conducted using SPSS software to constructs the finding results. Findings – The results indicated the highest correlation value is between trust and knowledge sharing behavior which comply with one of the objective to determine relationship between trust and knowledge sharing behaviour, whereas the lowest correlation value is between technology availability and knowledge sharing behavior which comply with one of the objective to determine relationship between technology availability and knowledge sharing behaviour. Therefore, it could be considered that the variables used in this study have positive correlation either moderate or low relationship. Research limitations/implications – There are several limitations of this study. Firstly, this study was only focused on undergraduate students from one Public University in east coast peninsular. Therefore, it may not be generalised to other Public University across Malaysia. Secondly, we did not relate the students’ knowledge sharing to academic performance, which may be of interest to be looked into in future studies. Moreover, by utilizing a single method, i.e. quantitative, we may not be able to assess and understand student’s intention of knowledge sharing in depth, as most behavioral studies consisted of mixed method approach. Lastly, it is the nature of a cross sectional survey study which limits our analysis. It would be of much benefit if we can perform a prospective study in assessing the changes in students’ knowledge sharing behaviour as they progress in the subsequent years of their studies. Conclusion – The conclusion could be drawn that knowledge sharing was found to be significantly related to all components under study i.e. self-efficacy, trust, technological availability, and perceived usefulness of technology. Personal attitudes and technological factors may act as determinants of knowledge sharing among university undergraduate students in X University in Malaysia.

Digital Competency among Students

IR4.0 technologies enable the learning to be conducted in an easier way and meaningful manner. Many online learning platforms such as Google Classrooms, Frog Classrooms and MOOCS are developed based on the IR4.0 technologies. Students should have necessary competencies in coping with IR4.0 learning technologies. However, there is a lack of digital skills among students as reported in the literature. This study investigates the level of digital competency among students in response to the prescribed issue. The samples were 389 students studying multiple academic programs in UiTM, Kelantan Branch. By adopting the questionnaires used in previous research, this study specifically measures the information and data literacy, communication, safety, digital content creation and problem-solving competencies following the DigComp Framework. The SPSS version 22 was employed for data analysis. The results indicate lowest score in digital content creations compared to other four competencies. The potential implication of this study is the emphasis on this competence as this skill requested is critical in digital gig economy.

Academic Library Online Services During Pandemic COVID-19

Perpustakaan Tun Abdul Razak (PTAR) in line with Open and Distance Learning (ODL) mode of teaching and learning in UiTM system, has bring out these initiatives with new norms to continuously assist teaching, learning, research and innovation activities among university members. This paper highlights six online library services offered by PTAR during pandemic COVID-19 in Malaysia. Document analysis approach was used to highlight the online library services initiatives. Secondary data is used in this study through the PTAR UiTM Shah Alam official records. This paper is very useful in providing valuable insights and practical solutions in addressing pandemic issues for other academic libraries that facing similar challenges in continuing providing library services to meet the user needs.

Understandings the Reading Habit and Reading Attitudes Among Students in Research University Library in Malaysia

Reading is one of the activities known to give a lot of benefits to readers. In the context of university students, reading can improve their academic performance. However, literature indicated that students read-only to pass their examination and not for pleasure and acquiring knowledge. The study reported in this paper investigated the reading habit and reading attitudes among students in the research university library in Malaysia. It is believed that positive reading attitudes towards education materials or non-education materials lead to positive reading experiences, which also lead to higher academic performance. A descriptive study used questionnaires as an instrument of a quantitative method. Convenience sampling was employed and 400 respondents from four research university status libraries were selected. Moderate levels of reading attitude were obtained from the result of the study, in which several variables produced a significant relationship in the reading attitude (education background and favorite activities during leisure time). The findings of this study have shown the behavior of academic library users in terms of reading habits, reading attitudes, and selection of reading materials. Several suggestions such as providing a variety of reading material (sense of humor and humanities, public figures and tv personalities) and reading encouragement activities have been suggested. This study provides useful inputs to the Ministry of Higher Education (MOHE) in constructing effective strategies to cultivate reading habits among reluctant readers in public universities.

Success Factors of Web Integrated Library System and Job Satisfaction in Academic Libraries

Web integrated library system performance is important to evaluate as it is used in managing library activities and holds millions of library records. To have an effective web integrated library system for staff, it is essential for the library to offer high quality systems, service, usage and Internet. This study presents a perception on web integrated library system success factors (system quality, service quality, usage quality and Internet quality) and its relationships with job satisfaction. Questionnaires was distributed to 110 library staff who are using the web integrated library system at academic libraries in Selangor, Melaka, Johor, Negeri Sembilan and Pahang. The analyses are undertaken using SPSS. Descriptive findings show moderate perceptions in four variables (system quality, service quality, usage quality and job satisfaction) where the mean value are in the range 3.18 to 3.45 and low perception in one variable (Internet quality) in range 2.69 on a 5-point Likert. Besides that, the results also indicate a positive and high correlation between job satisfaction with usage quality, moderate correlation between service quality and Internet quality. Meanwhile, the relationship between job satisfaction and system quality is weak. The finding of the study is useful for the library to realize that the success factor of a web integrated library system will contribute to their job satisfaction. As to that, the library should improve their library information system to provide a high quality of library product and services.

Reading Habits Among Students in the Digital Era

Reading has a significant number of benefits and the effects of reading practice have been proven in most developed countries. The revolution of technology plays a significant role of unpredictable changes and pervasive effect that has transformed the society nowadays. Indeed, it can fundamentally change the reading habits and indirectly boost efforts in maintaining lifelong reading since Malaysia is now moving towards Vision 2020. Thus, the rapid development and demands of the technology has reinforced the challenges of making reading habits consistent and grows intensively. This study sought to identify and measure the reading habits among students which are their trends and behaviours toward reading that reflect on the impact of digital sources made available through the Internet. This study was conducted in Universiti Teknologi MARA Sarawak, limit to Semester One students, aged between 17-21 years by using a survey method involving 2340 from 10060 diploma students with the questionnaire as the research instrument. The random sampling for the students is involving 14 faculties in UiTM Sarawak branch. Taken together, QR code has been used as an initiative platform in order to conduct and monitor the survey efficiently. Data analyses were collected using Google Sheet and the study found that majority of the students (44%) like reading on websites compared to other choices such as print books, e-books, magazines, comics, novel and newspaper. Fiction is the most preferred type of literature read by 68% the students, followed by non-fiction (32%). The findings also found that majority of the students (49%) preferred reading from their mobile phone, whereas others preferred reading from a print book (44%) and reading from a computer (7%). Findings of the study revealed that the rise of information and technology has extensively changes the trends and behaviors of the student’s reading habits, which slowly moving away from printed books to online source materials.

Application of Information Success Model in Perpustakaan Tun Abdul Razak (PTAR) UiTM

Information and Communications Technology (ICT) and Internet have changed the way organizations deliver services. Using ICT and Internet technology, organizations can deliver digital services to consumers quickly and effectively. In the context of libraries and digital libraries, service delivery has been greatly improved along with the extensive use of ICT and Internet in the library. This paper discusses the delivery of digital library services at UiTM’s Tun Abdul Razak Library (PTAR) with reference to the Information System Success Model introduced by Delone & Mclane. PTAR digital library initiatives such as MyKnowledge Portal, CHAT WITH LIBRARIAN, E-Class Information Skills (eKKM) are discussed by mapping them with service quality (SQ), Information Quality and System Quality elements in the IS Success Model. As a result, from the context of the use of the system as a service delivery platform, the implementation of PTAR digital initiative is found to be aligned with IS Success Model