Design guidelines and the human factors of interface design

1988 ◽  
Vol 19 (2) ◽  
pp. 156
Keyword(s):  
Human Factors ◽  
Interface Design ◽  
Design Guidelines

Design Guidelines and the Human Factors of Interface Design

1986 ◽  
Vol 30 (14) ◽  
pp. 1358-1362 ◽  
Author(s):  
Louis Tijerina
Keyword(s):  
Research And Development ◽  
Human Factors ◽  
Design Process ◽  
Interface Design ◽  
Computer Systems ◽  
Design Guidelines ◽  
Computer Interface ◽  
Future Research ◽  
System Designer ◽  
Military Organizations

The proliferation of computer systems in recent years has prompted a growing concern about the human factors of interface design. Industrial and military organizations have responded by supporting studies in user-computer interaction and, more recently, products which might aid in the design of interfaces. One type of design aid which attempts to make findings of user-computer interface (UCI) research available to the system designer is the interface design guidelines document. This paper reviews literature about the design process and how design guidelines or standards might fit into that activity. Suggestions are offered about where future research and development might be directed in order to enhance the use of guidelines in the interface design process and so enhance the final product as well.

The Development and Application of an Ergonomic Database Management System

1983 ◽  
Vol 27 (11) ◽  
pp. 892-895
Author(s):  
David M. Gilfoil ◽  
J. Thomas Murray ◽  
John Van Praag
Keyword(s):  
Human Factors ◽  
Interface Design ◽  
Information Storage And Retrieval ◽  
Research Literature ◽  
Design Guidelines ◽  
Database Management System ◽  
Information Storage ◽  
Hard Copy ◽  
Preliminary Evaluation ◽  
Computer Design

There exists a voluminous body of human factors literature pertaining to various aspects of human/computer interface design. This literature is frequently reviewed and cited as source documentation by human factors industry professionals. Traditional “hard copy” methods of storage/retrieval of this information are inefficient because of people, resource, and location constraints. The Ergonomics department at Exxon Office Systems has developed a preliminary version of a computerized information storage and retrieval system. Using this Ergonomic Design Guidelines and Rules (E.D.G.A.R.) system, department members develop and maintain a closer working knowledge of the human factors research literature. They are also able to quickly and accurately retrieve and apply guidelines to a variety of human/computer design situations. The design objectives of the EDGAR system, details of the system itself, and a preliminary evaluation are presented in this paper.

The Role of Design Guidelines in Assisting the Interface Design Task

1993 ◽  
Vol 37 (4) ◽  
pp. 272-276 ◽  
Author(s):  
Katsuhiko Ogawa
Keyword(s):  
Human Factors ◽  
Interface Design ◽  
Database Systems ◽  
Design Guidelines ◽  
The Other ◽  
Human Computer Interface ◽  
Quality Improvements ◽  
Software Designers ◽  
Typical Design

Many human-computer interface design guidelines have been developed to design good interfaces for various kinds of software. Database systems have been also developed for accessing the guidelines. This paper considers the role of the design guidelines, rather than the role of the database, in improving interface designs. Sixteen software designers, who have no human factors experience, participated in a typical design review task. They were provided with a representation of a bad interface design. Eight designers (the UG participants) were instructed to individually improve the design by using the guidelines. The other designers (the NG participants) were instructed to improve it unaided (without the guidelines). The results indicated that both groups made similar numbers of improvements, but the UG participants produced higher quality improvements. Quality was evaluated using a goodness measure defined in this paper. The NG participants made good improvements but also bad ones that conflicted with the guidelines because only the designers' knowledge, experience and preference were used. On the other hand, the UG participants made fewer bad proposals because they could refer to the guidelines. Guidelines can work as a filter to eliminate inappropriate or false improvements from the designers' original proposals. There is a possibility that the guidelines may hinder the designer from developing new and interesting proposals. Their value is, however, very clear for novice designers who have no human factors experience; they can easily develop high quality proposals.

Human Factors Guidelines for Computer Software Design

1983 ◽  
Vol 27 (13) ◽  
pp. 1035-1038
Author(s):  
Olga Towstopiat
Keyword(s):  
Human Factors ◽  
Software Design ◽  
Interface Design ◽  
Human Performance ◽  
Computer Software ◽  
Design Guidelines ◽  
Actual System ◽  
Skill Levels ◽  
Personnel Costs ◽  
System Effectiveness

A project sponsored by the U.S. Army Research Institute and conducted by Synectics Corporation human factors staff, focused on the development of a human/computer interface design handbook. The objective of this effort was to promote functional standardization and modularization of tasks and procedures, in order to reduce the amount of training and skill levels required for computer users and operators. This paper will 1) outline the contents of the computer software design handbook developed by Synectics' staff; 2) discuss the practical utility of these guidelines, as evaluated in the context of actual system software designs; 3) specify limitations of human factors design guidelines; 4) emphasize the need to link human factors software design guidelines to empirically-based models of human performance; and 5) provide examples of empirical data and design guidelines that may support future efforts, by human factors specialists, to increase computer system effectiveness and reduce personnel costs.

Managing User Interface Design using Concurrent Engineering

1993 ◽  
Vol 37 (4) ◽  
pp. 287-290
Author(s):  
Betty P. Chao
Keyword(s):  
User Interface ◽  
Human Factors ◽  
User Interfaces ◽  
Concurrent Engineering ◽  
Interface Design ◽  
User Interface Design ◽  
Positive Influence ◽  
Design Guidelines ◽  
Information Tools ◽  
Large Complex System

A well-designed user interface is recognized as a benchmark for determining the success of a software product. The proliferation of user interface design guidelines, standards, prototyping tools, and techniques are indicative of the importance placed on quality user interfaces. However, even with the availability of the latest information, tools, and human factors practitioners to software developers, sub-optimal interfaces may result. This is because within a large multidisciplinary software design team, issues such as communication, responsibilities, and cost and schedule constraints may override the usability issues. This paper describes the implementation of concurrent engineering, used to successfully develop user interfaces for a large, complex system. Success is expressed in terms of quality and consistent user interfaces, positive influence of human factors on software development, and customer satisfaction.

Developing Interactive Guidelines for Software User Interface Design: A Case Study

1993 ◽  
Vol 37 (4) ◽  
pp. 263-267 ◽  
Author(s):  
Brian H. Philips
Keyword(s):  
User Interface ◽  
Human Factors ◽  
Interface Design ◽  
Design Guidelines ◽  
Software Environment ◽  
Software Developers ◽  
On Line ◽  
Sample Application ◽  
Time Required

There have been numerous methodologies, models, and tools created to support successful user-system interface (USI) design. One such tool is USI design guidelines, which is important for both software developers and human factors professionals in developing a good user interface. This paper discusses the creation of interactive USI design guidelines intended for software developers to use when creating applications in the Microsoft® WindowsTM graphical software environment. User-system interface design guidelines are an important part of the software design process and complement other human factors activities that support good USI design. Differences between printed and on-line guidelines documents suggest developing on-line guidelines to support the development of WindowsTM-based GE Information Services applications. The content of the GE guidelines is tailored toward company applications, using examples of both good and bad user interface designs to illustrate guideline principles. The guidelines also include a sample application that incorporates the guidelines in its user interface. Components that contribute to the effectiveness of the guidelines, such as quality, time required to use, relevance, and complexity, are explored.

Human Factors Problems in Interactive Voice Response (IVR) Applications: Do we Need a Guideline/Standard?

1992 ◽  
Vol 36 (3) ◽  
pp. 222-226 ◽  
Author(s):  
Daryle Jean Gardner-Bonneau
Keyword(s):  
User Interface ◽  
Human Factors ◽  
Interface Design ◽  
Interactive Voice Response ◽  
User Interface Design ◽  
Application Development ◽  
Design Guideline ◽  
Dialogue Design ◽  
Specification Document ◽  
Voice Response

The purpose of this paper is to present a case for the development of a user interface design guideline or standard for interactive voice response applications, to be widely disseminated throughout business and industry. A number of sample problems are cited, based on the author's consulting experience in this area, which serve to demonstrate that many of the problems encountered in IVR application development, particularly in scripting/dialogue design and use of automated speech recognition as a front-end, are not only solvable, but easily avoidable, given the current human factors knowledge base. The paper also discusses the Specification Document developed by the Voice Messaging User Interface Forum (1990, April), and the reasons why it cannot be applied, as written, to the user interface design of more complex IVR applications. Finally, the author proposes an approach to developing the proposed guideline/standard.

scholarly journals Virtual Reality Training Applications in Industry - Towards a User-friendly Application Design

2021 ◽  
pp. 59-80
Author(s):  
Benjamin Knoke ◽  
◽  
Moritz Quandt ◽  
Michael Freitag ◽  
Klaus-Dieter Thoben
Keyword(s):  
Virtual Reality ◽  
Technology Acceptance ◽  
User Interfaces ◽  
Interface Design ◽  
Design Guidelines ◽  
Electrical Safety ◽  
Industrial Training ◽  
Current State ◽  
Vr Training ◽  
User Friendly

The purpose of this research is to aggregate and discuss the validity of challenges and design guidelines regarding industrial Virtual Reality (VR) training applications. Although VR has seen significant advancements in the last 20 years, the technology still faces multiple research challenges. The challenges towards industrial VR applications are imposed by a limited technological maturity and the need to achieve industrial stakeholders' technology acceptance. Technology acceptance is closely connected with the consideration of individual user requirements for user interfaces in virtual environments. This paper analyses the current state-of-the-art in industrial VR applications and provides a structured overview of the existing challenges and applicable guidelines for user interface design, such as ISO 9241-110. The validity of the identified challenges and guidelines is discussed against an industrial training scenario on electrical safety during maintenance tasks.

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