scholarly journals Knowledge management, flexibility and firm performance: The effects of family involvement

2016 ◽  
Vol 6 (2) ◽  
pp. 108-117 ◽  
Author(s):  
Antonio J. Carrasco-Hernández ◽  
Daniel Jiménez-Jiménez
2017 ◽  
Vol 6 (2) ◽  
Author(s):  
Antonio J. Carrasco-Hernández ◽  
Daniel Jiménez-Jiménez

After the last global crisis, firms needed to change and adapt better to the environment. In this scenario, knowledge management is the most important strategic resource, and therefore, it is considered critical for improving firm performance.However, knowledge management processes and the dynamic environment demand new ways of personnel management, especially a break from traditional and rigid forms of working. As a result of these experiments several innovations in work systems, managerial practices, and personnel policies have appeared. This study examines the holistic relationship between knowledge management, flexibility and firm performance in family firms.The results show that knowledge management has a positive influence on firm performance. Also, flexibility is not significantly related to firm performance. However, flexibility is positive and significantly related to knowledge management. Furthermore, there is no linear relationship between family involvement in ownership and management, and flexibility and knowledge management in the firm.


Author(s):  
Mohd Noor Mohd Shariff ◽  
Khansa Masood ◽  
Halim Mad Lazim

Small and medium enterprises (SMEs) are considered as foundation stones of economic development and growth of any economy (Centobelli, Cerchione, & Esposito, 2019). Performance of SMEs is of fundamental significance for all developed as well as developing nations. Similarly, Pakistan is no exception to aforementioned fact. The economic development and growth of Pakistan depend on the performance of SMEs to a great extent. Like, most countries in the world, SMEs comprise more than 90% of total business entities in Pakistan (Degong et al., 2018; Waqas & Nawaz, 2019) and leather industry in one that is attracted by the researchers of present study. Constraints in the growth of leather industry of Pakistan include, lack of skilled human capital, rising cost of production, lack of modern-day knowledge about new products and processes, low profitability and lack of capability to penetrate into international markets, lack of market research, access to finance, intensive competitive rivalry (Khalique et al., 2011; Daily Times, 2016, Awan et al., 2019). Few studies have revealed mixed findings regarding the relationship between knowledge management and firm performance and there is abundance of literature that demonstrates the presence of significant and positive relationship between Market Orientation and Firm performance (Slater & Narver , 1995; Baker & Sinkula, 2009; Udriyah, Tham, & Azam, 2019). On the other hand, some studies have argued that there is no direct and significant relationship between Market Orientation and Firm Performance (Polat & Mutlu, 2012; Shehu & Mahmood, 2014). Moreover, keeping in view the mixed and inconclusive findings regarding the relationship between cause and effect variables, it is appropriate to introduce moderating variables that can significantly influence the relationship between independent and dependent variables as recommended by Baron and Kenny (1986). Access to Finance and Competitive Environment can be served as prospective moderators which are quite appropriately related to proposed variables of the study (Prajogo & Oke, 2016; Rogo et al., 2016; Jaworski & Kohli, 1993) which are quite appropriately related to selected variables of the study. Thus, the research problem expressed that "Access to finance and competitive environment can potentially moderates and affect the relationship between independent and dependent variables. Hence, based on the past literature and aforementioned discussion, the present study intended to examine the moderating effects of Access to Finance and Competitive Environment on the Relationship between Human Capital, Knowledge Management, Market Orientation and SMEs Performance in Leather Industry of Pakistan". Keywords: Small medium enterprise, performance, access to finance, competitive environment


Author(s):  
Mostafa Sayyadi Ghasabeh

This research contributes to the fields of knowledge management, transformational leadership, as well as information technology. This article presents the theoretical underpinnings of the framework together with a thorough review of the literature. This research indicates that there is a positive relationship between transformational leadership, knowledge management, and firm performance. The synthesis of the literature also lends support for the mediating role of information technology in the relationship between transformational leadership and knowledge management.


2018 ◽  
Vol 8 (3) ◽  
pp. 218-234 ◽  
Author(s):  
Atanas Nik Nikolov ◽  
Yuan Wen

PurposeThis paper brings together research on advertising, family business, and the resource-based view (RBV) of the firm to examine performance differences between publicly traded US family vs non-family firms. The purpose of this paper is to understand the heterogeneity of family vs non-family firm advertising after such firms become publicly traded.Design/methodology/approachThe authors draw on the RBV of the firm, as well as on extensive empirical literature in family business and advertising research to empirically examine the differences between family and non-family firms in terms of performance.FindingsUsing panel data from over 2,000 companies across ten years, this research demonstrates that family businesses have higher advertising intensity than competitors, and achieve higher performance returns on their advertising investments, relative to non-family competitors. The results suggest that the “familiness” of public family firms is an intangible resource that, when combined with their advertising investments, affords family businesses a relative advantage compared to non-family businesses.Research limitations/implicationsFamily involvement in publicly traded firms may contribute toward a richer resource endowment and result in creating synergistic effects between firm “familiness” and the public status of the firm. The paper contributes toward the RBV of the firm and the advertising literature. Limitations include the lack of qualitative data to ground the findings and potential moderating effects.Practical implicationsUnderstanding how family firms’ advertising spending influences their consequent performance provides new information to family firms’ owners and management, as well as investors. The authors suggest that the “familiness” of public family firms may provide a significant advantage over their non-family-owned competitors.Social implicationsThe implications for society include that the family firm as an organizational form does not need to be relegated to a second-class citizen status in the business world: indeed, combining family firms’ characteristics within a publicly traded platform may provide firm performance benefits which benefit the founding family and other stakeholders.Originality/valueThis study contributes by highlighting the important influence of family involvement on advertising investment in the public family firm, a topic which has received limited attention. Second, it also integrates public ownership in family firms with the family involvement–advertising–firm performance relationship. As such, it uncovers a new pathway through which the family effect is leveraged to increase firm performance. Third, this study also contributes to the advertising and resource building literatures by identifying advertising as an additional resource which magnifies the impact of the bundle of resources available to the public family firm. Fourth, the use of an extensive panel data set allows for a more complex empirical investigation of the inherently dynamic relationships in the data and thus provides a contribution to the empirical stream of research in family business.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
One-Ki Daniel Lee ◽  
Peng Xu ◽  
Jean-Pierre Kuilboer ◽  
Noushin Ashrafi

PurposeThe purpose of this study is to understand how IT capabilities for knowledge management and process integration can build a firm's agile process capabilities for sensing, strategic decision and responding. The study also investigates how the three agile capabilities affect firm performance in different competitive environments.Design/methodology/approachThis study conducted a large-scale field survey with firms in the United States. Survey invitations were sent to business executives of the target firms. A total of 254 complete samples were collected for our hypotheses test.FindingsThe results confirm the overall significant roles of IT capabilities in the three agile capabilities. The results further reveal that the IT capability for knowledge management has a higher influence on sensing capability, while the IT capability for process integration has a higher influence on responding capability. Moreover, strategic decision and responding capabilities are more important in the high market competition. However, in the low market competition, sensing capability becomes more important while responding capability demonstrates a negative impact on firm performance.Originality/valueThis study helps both academics and practitioners better understand a firm's IT-agility-performance mechanism. Particularly, our findings guide how to achieve agile capabilities and what to focus on under the different levels of market competition.


Author(s):  
Adilson Carlos Yoshikuni ◽  
Edmilson Costa Lucas

This research examines the interrelation of knowledge generation (KG) and knowledge sharing (KC) and how they influence IT infrastructure (ITI) and strategic decision support systems (SDSS) to enhance business process performance (BPP) and firm performance (FP). Furthermore, the objective of this study is to emphasise the importance of applying information systems strategies (ISS) such as knowledge capture and utilisation to make better firm processes to boost firm performance in knowledge management process-intensive organisations. The study surveyed 261 Brazilian companies and used partial least squares path modelling to test the hypotheses proposed herein. The research findings showed that KG and KC influence ITI. Additionally, it also showed that ITI has full mediation in its relationship with KG and SDSS and partial mediation in its relationship with KC on the SDSS. Finally, BPP demonstrated full mediation in its relationship with SDSS and FP. The research findings contribute to firms understand how BPP and FP are affected through ISS embedded into knowledge and utilisation coupled with knowledge generation and sharing.


Author(s):  
Cesar Camison Zornoza ◽  
Daniel Palacios Marques ◽  
Fernando Jose Garrigos Simon

In the resource-based view (RBV) approach, the knowledge border rests on the understanding of the distinctive competences creation and recreation process. Moreover, in spite of the importance of knowledge assets, how knowledge is generated in organizations is still an unknown factor. This research studies the effect of introducing knowledge management programs in the development of knowledge distinctive competences, as well as their capability to create economic rents. In addition, we established a conceptual delimitation of knowledge management as a directive system through a set of principles and practices, which is a theoretical innovation in this research line. The theoretical relationships we propose are tested in an empirical study carried out in 222 firms from the Spanish biotechnology and telecommunication sectors.


Author(s):  
Richard T. Herschel

A chief knowledge officer (CKO) is a senior executive who is responsible for ensuring that an organization maximizes the value it achieves through one of its most important assets-knowledge. Knowledge is often defined as information exercised for problem solving, understanding, and benefit. By adopting a CKO, firms formally recognize that knowledge is an asset that needs to be captured, disseminated, and shared to enhance firm performance and value creation. And most of all, they realize it is an asset that must be managed. Knowledge management is seen as essential, because firms today are valued in part on market perceptions of expertise as expressed through their processes, products and services (Choo, 1998).


2019 ◽  
Vol 43 (3) ◽  
pp. 437-474 ◽  
Author(s):  
Jan-Philipp Ahrens ◽  
Andrea Calabrò ◽  
Jolien Huybrechts ◽  
Michael Woywode

Empirical studies examining firm performance following CEO succession in family firms predominantly document inferior performance of family successors. This evidence is at odds with general theoretical literature that attests a positive effect of family involvement inside the firm. To explore this enigma, we theoretically and empirically disentangle the influence of the CEO attribute family member (i.e., the CEO is affiliated to the family) on post-succession firm performance, from other, distinct CEO attributes (e.g., CEO-related human capital). Our analysis on the individual CEO level shows that after respective controls, the family member attribute is significantly positively related to post-succession firm performance.


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