scholarly journals Impact of Quality Management Systems and After-sales Key Performance Indicators on Automotive Industry: A Literature Review

2016 ◽  
Vol 224 ◽  
pp. 68-75 ◽  
Author(s):  
Omar Sabbagha ◽  
Mohd Nizam Ab Rahman ◽  
Wan Rosmanira Ismail ◽  
Wan Mohd Hirwani Wan Hussain
Keyword(s):  
Quality Management ◽  
Literature Review ◽  
Automotive Industry ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Management Systems ◽  
Quality Management Systems

scholarly journals OEE measurement at the automotive semi-automatic assembly lines

2021 ◽  
Author(s):  
Peter Dobra ◽  
János Jósvai
Keyword(s):  
Literature Review ◽  
Automotive Industry ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Automatic Assembly ◽  
Manufacturing Companies ◽  
Assembly Lines ◽  
Performance Quality

Manufacturing companies continuously evaluate their achieved performance based on different Key Performance Indicators (KPI). This article gives an overview about the OEE values. The study aims to provide practical OEE data of semi-automatic assembly lines used in the automotive industry. Its novelty is the revealed relationship between seat assembly lines and seat subassembly lines. Firstly, a literature review shows the scientific relevance and several cases are collected to increase OEE percentage. Secondly, the connection between chassis, tracks, recliner and mechanism assembly lines is described. Each part of OEE (availability, performance, quality) are analysed in terms of their impact.

Impact of Industry4.0/ICTs, Lean Six Sigma and quality management systems on organisational performance

2020 ◽  
Vol 32 (4) ◽  
pp. 815-835 ◽  
Author(s):  
Neeraj Yadav ◽  
Ravi Shankar ◽  
Surya Prakash Singh
Keyword(s):  
Quality Management ◽  
Performance Indicators ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Management Systems ◽  
Inventory Level ◽  
Organisational Performance ◽  
Quality Management Systems ◽  
Content Type ◽  
Significant Difference

PurposeThis paper compares impact of Industry 4.0 / emerging information and communication Technologies (ICTs), for example, Internet of things (IOT), machine learning, artificial intelligence (AI), robotics and cloud computing, on 22 organisational performance indicators under nine combinations of Lean Six Sigma (LSS) and quality management systems (QMS).Design/methodology/approachSurvey of 105 Indian organisations was done about their experience of using QMS, Lean Six Sigma and emerging ICTs. Respondents included both manufacturing and service enterprises of different scales and sectors. The responses collected were compared, and statistically significant difference among them was evaluated using chi-square test.FindingsThe study confirmed statistically significant difference among 20 organisational performance indicators under different combinations of QMS, LSS and ICTs. These indicators include quality performance, delivery performance, sales turnover, inventory level and so forth. However, for two indicators, namely, absenteeism and throughput, significant difference in responses was not established.Research limitations/implicationsAll possible combinations of QMS, LSS, only LSS tools and ICTs were not studied because of either theoretical impossibility (e.g. using LSS without LSS tools) or practically rare situations (e.g. organisations using ICTs and LSS without QMS). Furthermore, the impact from different sequences of implementing QMS, LSS and ICTs can be studied.Practical implicationsUsing this study, practitioners can identify which LSS, Quality System and ICT combination results in best performance and quick success. On theoretical front, the study confirms impact of LSS and QMS on organisational performance.Originality/valueThis study evaluates organisational performance under several possible combinations of QMS, LSS, and emerging ICTs, which was so far unexplored.

Observed difficulties during implementation of quality management systems in Brazilian manufacturing companies

2018 ◽  
Vol 29 (1) ◽  
pp. 149-167 ◽  
Author(s):  
Rosley Anholon ◽  
Izabela Simon Rampasso ◽  
Robert Eduardo Cooper Ordonez ◽  
Dirceu da Silva ◽  
Osvaldo Luiz Gonçalves Quelhas ◽  
...  
Keyword(s):  
Quality Management ◽  
Literature Review ◽  
Latent Variables ◽  
Second Order ◽  
Factorial Analysis ◽  
Management Systems ◽  
Manufacturing Companies ◽  
Quality Management Systems ◽  
Content Type ◽  
Implementation Phase

Purpose The purpose of this paper is to analyze the difficulties observed during implementation of quality management systems (QMSs) in Brazilian manufacturing companies. Design/methodology/approach The methodological strategy used was a literature review, a panel of experts and a survey. Through the literature review, 15 difficulties associated with the implementation of QMS were raised; these were organized into latent variables by specialists in the subject and served as the basis for a survey. In total, 123 professionals working with quality management in manufacturing companies participated in the research and the data collected were analyzed by means of second-order confirmatory factorial analysis. Findings The results allowed the validation of the 15 difficulties observed in the literature, and it was evidenced that these difficulties are structured in four latent variables as follows: difficulties associated with employees; difficulties associated with QMS structuration; difficulties associated with integration; and difficulties resulting from the planning. Research limitations/implications The main limitation of this research is the sample size, because 123 professionals that work with quality management in manufacturing companies participated in the research. It should be noted, however, that all parameters evaluated through the second-order confirmatory factorial analysis were validated. Practical implications The findings have great value for both quality management professionals, who may use those findings to guide the pre-implementation phase of a QMS, and researchers, who may use those findings as a foundation for future studies, in the development of models or tools related to QMS implementation. Originality/value No other paper was found on the scientific basis with the same focus for Brazilian manufacturing companies, thus demonstrating originality. The value of the research lies in the fact that the results presented here, statistically validated, may be used by other researchers and market professionals.

The Risk Concept and the Impact on the Organizational Performance of Maritime Shiprepairs Shipyards

2019 ◽  
Vol 34 ◽  
pp. 300-308
Author(s):  
Emil Manea ◽  
Mihaela Greti Manea
Keyword(s):  
Quality Management ◽  
Organizational Performance ◽  
Performance Indicators ◽  
Management Systems ◽  
Quality Management Systems ◽  
Institutional Relations ◽  
The Impact ◽  
Paper Address ◽  
Risk Concept

Since the quality management systems have undergone a significant change by taking into account the concept of risk, for the shipyards, becomes necessary, an approach aimed at improving organizational performance by implementing a actions plan based on the risks which may adversely affect the achievement of the objectives identification and assessment. The purpose of the paper is to propose a series of measures for improving the shiprepairs shipyards organizational performance,based on identifying and assessing the risks. The contents of the paper address the following aspects: summarizes the main changes made by the quality management systems; presents some developments in view of the identification and results of the risk assessment, identifying key performance indicators specific to the ships maintenance works in shiprepairs shipyards, the use of the performance indicators related to the management systems processes (quality, environment, security and occupational health). Concluding, the authors bring some proposals on improving the quality of institutional relations of the shiprepair shipyards.

A Review on Quality Management Systems Maintenance Framework based on Process Based Management, Knowledge Quality and Knowledge Self-efficacy

2015 ◽  
Vol 72 (4) ◽  
Author(s):  
Ishamuddin Mustapha ◽  
Ahmad Jusoh ◽  
Khalil Md Nor
Keyword(s):  
Quality Management ◽  
Literature Review ◽  
Self Efficacy ◽  
Research Work ◽  
Business Community ◽  
Management Systems ◽  
Extensive Literature ◽  
Quality Management Systems ◽  
Knowledge Quality ◽  
New Variables

The Quality Management Systems (QMS) maintenance issue during post certification of ISO9001:2008 is an important issue to the business community. There are many certificates which have been withdrawn by the certification body from the ISO9001:2008 certified companies. This situation has initiated interest amongst academicians and industry practitioners to develop the QMS maintenance framework. An extensive literature review conducted on research work in QMS field has shown that there are deficiencies in the current QMS maintenance frameworks. The deficiencies shed light to improve the current QMS frameworks by integrating Knowledge Management (KM) element and indirectly address their limitation. This paper reviews the existing QMS maintenance framework and proposes new elements to the framework. Based on the literature review, new variables which are knowledge quality (KQ), knowledge self-efficacy (KSE) and process based management effectiveness (PBME) are potential elements that can be introduced in the framework.  

scholarly journals REVIEW OF SPECIAL STANDARDS IN QUALITY MANAGEMENT SYSTEMS AUDITS IN AUTOMOTIVE PRODUCTION

2013 ◽  
Vol 21 (33) ◽  
pp. 21-30
Author(s):  
Yulia Šurinová
Keyword(s):  
Quality Management ◽  
Automotive Industry ◽  
Slovak Republic ◽  
Technical Specification ◽  
Iso 9001 ◽  
Management Systems ◽  
Short Introduction ◽  
Quality Management Systems ◽  
The Third ◽  
Automotive Production

Abstract Quality management systems (QMS) in automotive industry generally have several differences in comparison with other industrial branches. Different customers have their own specific requirements, including requirements for quality audits. Audits are one of the coretools of quality management to make the PDCA (Plan - Do - Check - Act) cycle work. As a matter of fact, compliance with ISO/TS 16949:2009 requirements is a condition for supplying the automotive industry. However, there are some standards which co-exist together with the ISO 9001 based management systems and technical specification for QMS in automotive ISO/TS16949. Which are those specific standards in automotive industry and what standard to use and why - those are the questions to be answered in this paper. The aim of the paper is to review what standards are used for audits implementation in automotive industry in the Slovak Republic, and why the organizations keep following those “extra” standards even if certification for ISO/TS 16949 is required by all the car makers. The paper is structured as follows: after short introduction to the topic and related terms, presented is our methodology. . In the third section, the achieved results are discussed. And finally, the principal findings of the paper, limitations and conclusions are presented.

THE FEATURES OF ASSESS THE ERFORMANCE AND THE EFFECTIVE IMPLEMENTATION OF QUALITY MАNАGEMENТ

2015 ◽  
Vol 1 (1) ◽  
pp. 116-0
Author(s):  
Olha Pakharenko
Keyword(s):  
Quality Management ◽  
Performance Indicators ◽  
Structure Calculation ◽  
Quality System ◽  
Calculation Procedure ◽  
Management Systems ◽  
Quality Management Systems ◽  
Effective Implementation ◽  
Effectiveness And Efficiency

In the article the questions of effectiveness and efficiency of the implementation of quality management systems (QMS). Noting the main arguments in favor of the introduction of the QMS. An algorithm for evaluating the effectiveness of implemented quality system. Place your structure calculation procedure of performance indicators SMC products.

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