scholarly journals New frontiers in cognitive content curation and moderation

Author(s):  
Chung-Sheng Li ◽  
Guanglei Xiong ◽  
Emmanuel Munguia Tapia

Social media, online forums, and online e-commerce heavily encourage and rely on content posted by humans to attract visitors and enable participation in their sites. However, inappropriate user-generated content in the form of violent, disturbing, infringing or fraudulent materials has become a serious challenge for public safety, law enforcement, and business integrity. It has also become increasingly difficult for end users to locate the most relevant content from the huge amount and variety of potentially interesting content selections. Therefore, content moderation and curation serve the two key purposes of protection and promotion to ensure compliance to site policy, local tastes or norms, or even the law, as well as the creation of an entertaining and compelling user experience via high-quality content. In this paper, we survey the governance, processes, standards, and technologies developed and deployed within the industry. The primary challenge faced today by the industry is the scalability of the governance model in the moderation and curation process. A symbiotic human-machine collaboration framework has emerged to address the burdensome and time-consuming nature of manual moderation and curation. We illustrate how this framework can be extended to optimize the outcome by focusing on applying moderation and curation on content that has not been previously moderated or curated.

2019 ◽  
pp. 259-289
Author(s):  
Amir Manzoor

An overwhelming amount of information (and misinformation) is available on today's social media sites (e.g., Twitter, Facebook, Flickr, YouTube). Law enforcement agencies actively seek to leverage these resources to improve services and communication with public. Various factors have forced law enforcement agencies to have an active voice on social media. This chapter examines the growing interest of police forces in the use of social media to engage groups previously uninvolved in discussion of community policing and for deliberation about priorities of police forces. The chapter concludes that police forces, in general, have been able to exploit the networked characteristics of social media and the potential of user-generated content. Recommendations are provided to achieve more ambitious aims for using social media for policing.


2020 ◽  
Vol 4 (1) ◽  
pp. 1-24
Author(s):  
Rivi Handayani ◽  
Heddy Shri Ahimsa-Putra ◽  
Christian Budiman

This article argues that the emergence of contents related to the Rambu Solo ritual on social media is a manifestation of the hegemonic ideology that was digitalized by the new generation of Toraja. Using the theoretical framework of mediatization, this article aims to explore how the hegemony of Rambu solo ritual operates in social media context, especially Instagram. By using virtual ethnography method, especially at the level of media documents and user experience, it can be explained that the mediatization of the hegemony of Rambu Solo rituals on social media are basically implying three things; firstly, the narrative about the Rambu Solo ritual on social media has given birth to a new form of interaction and communication in a broader scope; secondly, the narrative of Rambu Solo ritual on social media has made the media as a new domain to find meanings about the Rambu Solo ritual; and third, the narrative of Rambu Solo ritual indicates the accommodation efforts of the Torajanese new generation towards the rules that apply in the context of social media with the general characteristics of user-generated content. Realized it or not, the Torajanes new generation has voluntarily "continued" this ritual hegemony.


Author(s):  
Amir Manzoor

An overwhelming amount of information (and misinformation) is available on today's social media sites (e.g., Twitter, Facebook, Flickr, YouTube). Law enforcement agencies actively seek to leverage these resources to improve services and communication with public. Various factors have forced law enforcement agencies to have an active voice on social media. This chapter examines the growing interest of police forces in the use of social media to engage groups previously uninvolved in discussion of community policing and for deliberation about priorities of police forces. The chapter concludes that police forces, in general, have been able to exploit the networked characteristics of social media and the potential of user-generated content. Recommendations are provided to achieve more ambitious aims for using social media for policing.


2021 ◽  
Vol 16 (5) ◽  
pp. 1231-1247
Author(s):  
Corina Pelau ◽  
Mihai-Ionut Pop ◽  
Irina Ene ◽  
Laura Lazar

The present consumer is surrounded every day by a huge amount of data and information and is confronted with the need to process the received information. Based on the existing content and the development of user generated content and fake news, consumers develop more and more a skeptical opinion regarding existing media information. In this paper we determine four clusters of consumers based on technology and artificial intelligence (AI) acceptance, skeptical opinion regarding media information, need for validation of received information and the influence of celebrity trend setters. For each of the clusters, we analyze the relationship between the skeptical opinion of consumers related to social media information and some present trends about the development of technologies and AI, the influence of celebrity trend setters and the need to check the received information. The results of the research show that the development of technologies and AI have an influence on the skeptical opinion related to media information for some consumer groups. The celebrity trend setter has a significant influence on the skeptical opinion only for one of the consumer groups. The need for information and news validation is related to the skeptical opinion regarding media information, but in different ways for the determined clusters.


2020 ◽  
Vol 28 (1) ◽  
pp. 44
Author(s):  
Johar Arifin ◽  
Ilyas Husti ◽  
Khairunnas Jamal ◽  
Afriadi Putra

This article aims to explain maqâṣid al-Qur’ân according to M. Quraish Shihab and its application in interpreting verses related to the use of social media. The problem that will be answered in this article covers two main issues, namely how the perspective of maqâṣid al-Qur’ân according to M. Quraish Shihab and how it is applied in interpreting the verses of the use of social media. The method used is the thematic method, namely discussing verses based on themes. Fr om this study the authors concluded that according to M. Quraish Shihab there are six elements of a large group of universal goals of the al-Qur’ân, namely strengthening the faith, humans as caliphs, unifying books, law enforcement, callers to the ummah of wasathan, and mastering world civilization. The quality of information lies in the strength of the monotheistic dimension which is the highest peak of the Qur’anic maqâṣid. M. Quraish Shihab offers six diction which can be done by recipients of information in interacting on social media. Thus, it aims to usher in the knowledge and understanding of what is conveyed in carrying out human mission as caliph, enlightenment through oral and written, law enforcement, unifying mankind and the universe to the ummah of wasathan, and mastery of world civilization


Communicology ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 167-179
Author(s):  
E.S. Nadezhkina

The term “digital public diplomacy” that appeared in the 21st century owes much to the emergence and development of the concept of Web 2.0 (interactive communication on the Internet). The principle of network interaction, in which the system becomes better with an increase in the number of users and the creation of user-generated content, made it possible to create social media platforms where news and entertainment content is created and moderated by the user. Such platforms have become an expression of the opinions of various groups of people in many countries of the world, including China. The Chinese segment of the Internet is “closed”, and many popular Western services are blocked in it. Studying the structure of Chinese social media platforms and microblogging, as well as analyzing targeted content is necessary to understand China’s public opinion, choose the right message channels and receive feedback for promoting the country’s public diplomacy. This paper reveals the main Chinese social media platforms and microblogging and provides the assessment of their popularity, as well as possibility of analyzing China’s public opinion based on “listening” to social media platforms and microblogging.


2021 ◽  
Vol 2021 (1) ◽  
Author(s):  
Yanyang Guo ◽  
Hanzhou Wu ◽  
Xinpeng Zhang

AbstractSocial media plays an increasingly important role in providing information and social support to users. Due to the easy dissemination of content, as well as difficulty to track on the social network, we are motivated to study the way of concealing sensitive messages in this channel with high confidentiality. In this paper, we design a steganographic visual stories generation model that enables users to automatically post stego status on social media without any direct user intervention and use the mutual-perceived joint attention (MPJA) to maintain the imperceptibility of stego text. We demonstrate our approach on the visual storytelling (VIST) dataset and show that it yields high-quality steganographic texts. Since the proposed work realizes steganography by auto-generating visual story using deep learning, it enables us to move steganography to the real-world online social networks with intelligent steganographic bots.


2020 ◽  
Vol 13 (1) ◽  
pp. 56 ◽  
Author(s):  
Mohammad Tipu Sultan ◽  
Farzana Sharmin ◽  
Alina Badulescu ◽  
Elena Stiubea ◽  
Ke Xue

There has been increasing interest in coastal tourism, sparking a debate on the responsible environmental behavior of travelers visiting sustainable destinations. To mitigate this issue, destination marketing organizations (DMOs) and environmental activists are trying to develop strategic approaches (i.e., by using digital technologies) to enhance the sustainable behavior of travelers. Environmental responsiveness and its impact on sustainable destinations is gaining attention by companies, scholars, and institutions. However, the relevant literature has not addressed social media user-generated content regarding sustainable destinations. Sharing stakeholder knowledge, activities, and experience on social media could accomplish this goal. Hence, this paper aims to explore travelers′ responsible environmental behavior towards coastal tourism within the social media user-generated content paradigm. To measure the effect of user-generated content (UGC), i.e., cognitive triggers and affective triggers, on the responsible environmental behavior of travelers, a survey questionnaire was used to collect data (n = 506) from the world’s longest sandy sea beach, Cox’s Bazar, located in the Southern part of Bangladesh. The data were examined by structural equation modeling (SEM). The results revealed that cognitive and affective triggers of user-generated content influence travelers’ environmental concerns and attitudes, making a significant contribution to shaping responsible environmental behavior. Additionally, the findings show that environmental concerns and attitudes play a significant role in producing commitment towards a sustainable coastal tourism practice. This study contributes to the effectiveness of user-generated content for persuasive interactions with destination marketing organizations to develop sustainable tourism practices.


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