Emotional Demands and Moral Rewards: A Story Told by Fifteen Teachers

2021 ◽  
pp. 1-10
Author(s):  
Atli Harðarson ◽  
Kostas Magos
Keyword(s):  
Emotional Demands

Optegninger af følelser i det militære ledelsesrum – inddragelse og unddragelse

2016 ◽  
Vol 27 (3/4) ◽  
pp. 153-171 ◽  
Author(s):  
Therese Heltberg
Keyword(s):  
Emotional Intelligence ◽  
Military Leadership ◽  
Emotion Work ◽  
Military Leader ◽  
Emotional Demands ◽  
The Military ◽  
Feeling Rules

Denne artikel omhandler optegninger af følelser i det militære ledelsesrum. Gennem en iagttagelse af tre udvalgte, empiriske case-temaer viser artiklen en udspænding imellem fordringer om at besidde og anvende emotionelle kompetencer i det militære ledelsesvirke og muligheder for at unddrage sig disse fordringer. Artiklen undersøger blandt andet, hvordan udvalgte ledelsesteknologier indgår i og bidrager til optegningerne. ENGELSK ABSTRACT: Therese Heltberg: Emotions in Military Leadership This article considers enactments of emotions in military leadership and command. It is based on three cases. The article points to some of the emotional demands on the military leader. It also demonstrates how military doctrines and procedures may enable a contextual suspension of these emotional demands. Keywords: military leadership, emotion work, feeling rules, emotional intelligence, management technologies.

Individual differences and emotional labor: the effects of core self-evaluations on depersonalization

2021 ◽  
pp. 1-20
Author(s):  
Lucas Pujol-Cols ◽  
Guillermo E. Dabos ◽  
Mariana Lazzaro-Salazar
Keyword(s):  
Emotional Labor ◽  
Structural Equation ◽  
Vital Role ◽  
Equation Modeling ◽  
Emotional Dissonance ◽  
Modeling Analysis ◽  
Emotional Aspects ◽  
Emotional Demands ◽  
Core Self

Abstract This paper examines the role of core self-evaluations (CSEs) in the relationships among emotional demands, emotional dissonance, and depersonalization. Data were collected from a non-random sample of 423 teachers who worked in primary, secondary, and higher education institutions. Results from structural equation modeling analysis showed that CSEs displayed both direct and indirect effects on depersonalization through employees' perceptions and reactions to emotional labor. Specifically, those individuals with more positive CSEs tended to perceive the emotional aspects of their job as less demanding, thus being less likely to experience emotional dissonance and, in turn, depersonalization. This research demonstrated that CSEs play a vital role in explaining employees' reactions to emotional labor and, therefore, their effects should be properly accounted for in future studies. Implications for practice and future lines of research are discussed in this paper.

scholarly journals Coping with emotion in New Zealand Business schools

2021 ◽  
Author(s):  
◽  
Alice Scahill
Keyword(s):  
New Zealand ◽  
Coping Strategies ◽  
Business Schools ◽  
Tertiary Education ◽  
Early Career ◽  
Specific Level ◽  
Systemic Factors ◽  
Emotional Demands ◽  
Negative Impacts ◽  
Using Data

<p>Emotion is an integral aspect of organisational life and this thesis examines the emotional demands that academics experience in their workplace and the consequences this has for them. At a more specific level, the thesis examines the strategies that academics use to cope with these emotional demands, and how these strategies develop and change over the duration of their career. Using data collected from interviews with academics from business schools across the New Zealand tertiary education sector, findings are presented which demonstrate how academics develop coping strategies and how the organisation provides support. The implications from these findings could have significant effects for organisational practice. Firstly, these findings illustrate that academics experiences emotion in relation to personal, interpersonal, and systemic factors. Secondly, academics adopt a wide array of coping strategies, which have been personally developed by each individual over time. They are not given any organisational training or support for their development of these strategies. In addition, academics use coping strategies both in the workplace and at home in order to attempt to mitigate the negative impacts of the emotional demands of their roles. Finally, academics in their early career lack adequate coping strategies, and appear to have the lowest levels of organisational commitment.</p>

scholarly journals Employee engagement and Emotional Exhaustion of Fly-In-Fly-Out Workers: A Diary Study

2018 ◽  
Author(s):  
Simon Albrecht ◽  
Jeromy Anglim
Keyword(s):  
Employee Engagement ◽  
Emotional Exhaustion ◽  
Hierarchical Modeling ◽  
Job Demands ◽  
Job Resources ◽  
Future Research ◽  
Bayesian Hierarchical ◽  
Emotional Demand ◽  
Work Cycle ◽  
Emotional Demands

Objective: Although Fly-in-Fly-Out (FIFO) work practices are widely used, little is known about their impact on the motivation and wellbeing of FIFO workers across the course of their work cycles. Drawing from the Job Demands-Resources model, we aimed to test for the within-person effects of time of work cycle, job demands, and job resources on emotional exhaustion and employee engagement at three day-intervals. Method: Fifty-two FIFO workers filled out three or more on-line diary surveys after every three days of their on-site work roster. The survey consisted of items drawn from previously validated scales. Bayesian hierarchical modeling of the day-level data was conducted. Results: Workers, on average, showed a decline in engagement and supervisor support, and an increase in emotional demand over the course of the work cycle. The results of the hierarchical modeling showed that day-level autonomy predicted day-level engagement and that day-level workload and emotional demands predicted emotional exhaustion. Conclusions: The findings highlight the importance of managing FIFO employees' day-to-day experiences of job demands and job resources because of their influence on employee engagement and emotional exhaustion. To best protect FIFO worker day-level wellbeing, employing organisations should ensure optimal levels of job autonomy, workload, and emotional demands. Practical implications, study limitations and areas for future research are outlined.

scholarly journals Inconsistencies in repeated refugee status decisions

2019 ◽  
Author(s):  
Philip Pärnamets ◽  
Alexander Tagesson ◽  
Annika Wallin
Keyword(s):  
Asylum Seekers ◽  
Civil Servant ◽  
Affective Responses ◽  
Significant Decline ◽  
Refugee Status ◽  
Seeking Safety ◽  
Active Regulation ◽  
Governmental Intervention ◽  
Emotional Demands ◽  
Over Time

Consistency in civil servant decisions is paramount to upholding judicial equality for citizens and individuals seeking safety through governmental intervention. We investigated refugee status decisions made by a sample of civil servants at the Swedish Migration Agency. We hypothesized, based on the emotional demands such decisions bring with them, that participants would exhibit a compassion fade effect such that refugee status was less likely to be granted over time. To test this, we administered a questionnaire containing brief presentations of asylum seekers and asked participants to judge how likely they would be to give refugee status to the person. Crucially the first, middle and final case presented were matched on decision relevant characteristics. Consistent with our hypothesis we saw a significant decline in ratings. These effects were accentuated by the amount of time a participant had worked at the agency, consistent with depletion of affective resources, and attenuated in workers with greater responsibility and additional training. We conclude that active regulation of empathic and affective responses to asylum seekers may play a role in determining the outcome in refugee status decisions.

scholarly journals EXTENDING GAMING DEMAND: SUBJECTIVE EXPERIENCES OF COGNITIVE, EMOTIONAL, PHYSICAL, AND SOCIAL VIDEOGAMING REQUIREMENTS

2020 ◽  
Author(s):  
Nicholas David Bowman ◽  
Jaime Banks
Keyword(s):  
Video Game ◽  
Secondary Analysis ◽  
Empirical Support ◽  
Emotional States ◽  
Subjective Experiences ◽  
End User ◽  
Making Sense ◽  
The Social ◽  
Emotional Demands ◽  
Social Responding

Videogames directly involve players as co-creators of on-screen events, and this interactivity is assumed to be a core source of their attraction as a successful entertainment medium. Although interactivity is an inherent property of the videogame, it is variably perceived by the end user—for some users, perceived as a more demanding process, taxing their already-limited attentional resources. At least four such demands have been explicated in extant literature: cognitive (making sense of game logics/tasks), emotional (affective responses to game events/outcomes), physical (managing controller inputs and interfaces), and social (responding to human/nonhuman in-game others). Past work has reported empirical support of these concepts through validation of closed-ended survey metrics (e.g., Video Game Demand Scale). The current study challenges and extends the demand concept through an analysis of players’ own language when describing videogame demands in short essays about gaming experiences—critical given that people may experience a phenomenon in ways not accounted for in deductive data approaches. A secondary analysis of qualitative data made freely available by VGDS authors revealed both convergence with and divergence from prior work. Comporting with VGDS, cognitive demands are mostly experienced by players as ludic concerns and physical demands are mostly experienced in relation to handheld controller perceptions. Diverging from VGDS, players’ emotional demands represented both basic and complex emotional states, and social demands manifest different depending on whether or not the social “other” is human or non-human: humans are considered demanding on interpersonal terms, whereas non-humans are considered demanding as personified evocative objects.

Emotionele arbeid en positieve werkuitkomsten: De rol van specifieke hulpbronnen in het werk

2006 ◽  
Vol 19 (4) ◽  
Author(s):  
Jan de Jonge ◽  
Maria C.W. Peeters ◽  
Pascale M. Le Blanc
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Job Demands ◽  
Emotion Work ◽  
Job Resources ◽  
Work Outcomes ◽  
Care Workers ◽  
Emotional Demands ◽  
Positive Work

Emotion work and positive work outcomes: The role of specific job resources Emotion work and positive work outcomes: The role of specific job resources J. de Jonge, M.C.W. Peeters & P.M. Le Blanc, Gedrag & Organisatie, Volume 19, November 2006, nr. 4, pp. 345-367 This cross-sectional study among 826 health care workers examined the association between emotion work (defined as emotional demands) and positive work outcomes (i.e., creativity, active learning, and job challenge), and the moderating role of job resources on this relation. The hypotheses were tested with multivariate multiple regression analyses (LISREL 8.30), using cross-validation techniques. The results showed indeed that, compared with a non-match, a match between emotional demands and (emotional) resources increased the chance of positive work outcomes. So, to achieve positive work outcomes it seems to be important for job demands in general and for emotional demands in particular, that a correspondence exists between the kind of job resource and the kind of job demands. From a practical point of view, work-related interventions on emotion work should therefore focus on specific, emotional, job resources to stimulate positive work outcomes for health care workers.

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