Telehealth Adoption and Patient Engagement

Successful implementation of telehealth services should incorporate adoption and engagement strategies for all key stakeholders, including clinicians, patients, and administration, to maximize utilization and benefit. These strategies should be included in an implementation plan developed by an invested leadership team. This team will build the infrastructure, bring resources, assess their institution and population needs, and review policies and regulations needed to execute their strategic plan. Successful telehealth programs live within a comprehensive digital engagement and population health strategy. In this chapter we examine multiple tools and concepts to drive adoption and engagement from each stakeholder’s perspective.

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Moving From Interprofessional Education Toward Interprofessional Practice: Bridging the Translation Gap

Perspectives of the ASHA Special Interest Groups ◽

10.1044/2019_pers-sig10-2018-0020 ◽

2019 ◽

Vol 4 (5) ◽

pp. 971-976

Author(s):

Imran Musaji ◽

Trisha Self ◽

Karissa Marble-Flint ◽

Ashwini Kanade

Keyword(s):

Interprofessional Education ◽

Interprofessional Collaboration ◽

Evaluation Model ◽

Implementation Strategies ◽

Future Research ◽

Successful Implementation ◽

Interprofessional Practice ◽

Translational Model ◽

Key Stakeholders ◽

Clear Identification

Purpose The purpose of this article was to propose the use of a translational model as a tool for identifying limitations of current interprofessional education (IPE) research. Translational models allow researchers to clearly define next-step research needed to translate IPE to interprofessional practice (IPP). Method Key principles, goals, and limitations of current IPE research are reviewed. A popular IPE evaluation model is examined through the lens of implementation research. The authors propose a new translational model that more clearly illustrates translational gaps that can be used to direct future research. Next steps for translating IPE to IPP are discussed. Conclusion Comprehensive reviews of the literature show that the implementation strategies adopted to date have fostered improved buy-in from key stakeholders, as evidenced by improved attitudes and perceptions toward interprofessional collaboration/practice. However, there is little evidence regarding successful implementation outcomes, such as changed clinician behaviors, changed organizational practices, or improved patient outcomes. The authors propose the use of an IPE to IPP translational model to facilitate clear identification of research gaps and to better identify future research targets.

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Results from a Population Health Strategy for Diabetes in a Large Health Care System

Diabetes ◽

10.2337/db18-2329-pub ◽

2018 ◽

Vol 67 (Supplement 1) ◽

pp. 2329-PUB

Author(s):

SAVITHA SUBRAMANIAN ◽

IRL B. HIRSCH ◽

ALISON EVERT

Keyword(s):

Health Care ◽

Population Health ◽

Health Care System ◽

Health Strategy ◽

Large Health Care System ◽

Care System

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Mailed letter versus phone call to increase diabetic retinopathy screening engagement by patients in a team-based primary care practice: a prospective, single-masked, randomized trial.

10.21203/rs.3.rs-147881/v1 ◽

2021 ◽

Author(s):

Vess Stamenova ◽

Megan Nguyen ◽

Nike Onabajo ◽

Rebecca Merritt ◽

Olivera Sutakovic ◽

...

Keyword(s):

Primary Care ◽

Diabetic Retinopathy ◽

Usual Care ◽

Patient Engagement ◽

Primary Care Practice ◽

Phone Call ◽

Care Practice ◽

Diabetic Retinopathy Screening ◽

Engagement Strategies ◽

Retinopathy Screening

Abstract Background: Diabetic retinopathy is the leading cause of blindness among adults, but vision loss is preventable through regular screening. Urban areas in Canada have large numbers of unscreened individuals and teleophthalmology programs have been used to improve access and uptake of screening. The purpose of this study was to test different patient engagement approaches to expand teleophthalmology program to team-based primary care clinic in the city of Toronto, Canada.Methods: A teleophthalmology program was set up in a large urban academic team-based primary care practice. Patients over 18 years of age, with type 1 or type 2 diabetes were randomized to one of four engagement strategies: a phone call, a letter, a letter plus phone call, or usual care. Outreach was conducted by administrative staff within the clinic. The primary outcome was booking an appointment for diabetic retinopathy screening through a teleophthalmology program at the time of the call or within one week for the mail intervention. Results: A total of 23 patients in the phone, 28 in the mail, 32 in the mail and phone, and 27 in the control (usual care) were included in the analysis. After the intervention, 88% of patients in the phone intervention, 11% of patients in the mail group, and 100% in the mail and phone group booked an appointment with the teleophthalmology program compared to 0% in the control group. Phoning patients positively predicted patients booking a teleophthalmology appointment (p< .0001), while sending a letter had no effect. Conclusions: Patient engagement to book diabetic retinopathy screening via teleophthalmology in an urban academic team-based primary care practice using telephone calls was much more effective than letters or usual care. Practices that have access to a local DR screening programs and have the required resources to undertake such engagement strategies should consider using them as a means in improving their DR screening rates.

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P3-304: MODELS OF PATIENT ENGAGEMENT IN ALZHEIMER'S DISEASE (MOPEAD): A EUROPEAN MULTINATIONAL PROJECT TO DEVELOP AND TEST INNOVATIVE PATIENT ENGAGEMENT STRATEGIES

Alzheimer s & Dementia ◽

10.1016/j.jalz.2018.06.1665 ◽

2006 ◽

Vol 14 (7S_Part_22) ◽

pp. P1197-P1198

Author(s):

Octavio Rodriguez-Gomez ◽

Laura Campo ◽

Catherine Datto ◽

Hans Peter Hundemer ◽

Bengt Winblad ◽

...

Keyword(s):

Alzheimer’S Disease ◽

Alzheimer's Disease ◽

Patient Engagement ◽

Engagement Strategies

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CHALLENGES OF CIVIC ENGAGEMENT IN THE (POST-SOCIALIST) TRANSITIONAL SOCIETY: EXPERIENCES FROM WATERFRONT URBAN AREAS MEZAPARK IN RIGA AND KALARAND IN TALLINN

Journal of Architecture and Urbanism ◽

10.3846/jau.2020.12223 ◽

2020 ◽

Vol 44 (2) ◽

pp. 109-121

Author(s):

Viktorija Prilenska ◽

Katrin Paadam ◽

Roode Liias

Keyword(s):

Civic Engagement ◽

Urban Areas ◽

Local Planning ◽

Structured Interviews ◽

Current Case ◽

Engagement Strategies ◽

Public Expectations ◽

Key Stakeholders ◽

Planning Culture ◽

The City

Current case studies examine the shortcomings of civic engagement strategies during the design process and ratification of detailed plans for urban areas of strategic importance − Mezapark in Riga and Kalarand in Tallinn. Detailed plans caused public outcries and led to long-lasting and distressful negotiations between local communities, developers, designers and municipalities over the future development and use of these areas. The debates about detailed plans raised an increasing public interest in planning related issues and growing demands for greater civic engagement in decisions shaping the city. At the same time, the debates demonstrated the inability of local planning frameworks to meet public expectations. There appears a salient need for changing the planning culture. This paper studies the shortcomings of civic engagement strategies and the desirable changes through a series of semi-structured interviews with key stakeholders involved and the analysis of planning related documentation.

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SUSTAINABLE CUSTOMER DIGITAL ENGAGEMENT STRATEGIES FOR THE TOURISM RECOVERY PERSPECTIVE

SERIES V - ECONOMIC SCIENCES ◽

10.31926/but.es.2021.14.63.1.5 ◽

2021 ◽

Vol 14(63) (1) ◽

pp. 51-62

Author(s):

Margarida POCINHO ◽

Nataliya G.S. VIEIRA ◽

Celso Pereira NUNES ◽

Florin NECHITA

Keyword(s):

Critical Analysis ◽

Tourism Industry ◽

Tourist Destinations ◽

Business Units ◽

Engagement Strategies ◽

Global Pandemic ◽

Tourism Sector ◽

The World ◽

Digital Engagement ◽

Content Marketing

The tourism sector has continued to be one of the most affected business units in 2020 in connection with a global pandemic. Numerous regions and tourist destinations, tourist hotspots and accommodations have been subjected to serious changes with a substantial economic impact. Thereby, the question arises as to whether the capacity to respond to customers' needs through functional digital engagement strategies is efficient for supporting a recovery and sustainable development of the tourism industry. This article comments on and provides a critical analysis of the recent online strategies related to content marketing applied to the tourism sector due to a global pandemic and the need to implement a different attitude towards tourismoriented projects. The article proposes some examples of efficient policies that fit in with changes in the world tourism market.

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Strategic Planning in Education

Strategic Thinking, Planning, and Management Practice in the Arab World - Advances in Logistics, Operations, and Management Science ◽

10.4018/978-1-5225-8048-5.ch012 ◽

2019 ◽

pp. 238-249

Author(s):

Salam Omar

Keyword(s):

Strategic Planning ◽

Strategic Plan ◽

Effective Communication ◽

Shared Vision ◽

Leadership Team ◽

Effective Model ◽

Educational Organizations ◽

The People

BCAA is an outstanding school that was rated as one of the top schools in the UAE in 2016 and again in 2018. Taking into consideration the fact that strategic planning is an important factor in guiding educational organizations to achieve a shared vision, this case study provides its readers with a detailed guide for other schools to be aided with. This case study shows the commitment of the leadership team towards the strategic planning. It also highlights the importance and the different aspects of the planning. The researcher has interviewed the members of the leadership team in order to collect the required data for the study. The researcher analyzed the collected data thematically to provide other schools with a successful effective model of strategic planning. The findings of this study show that having a well-studied strategic plan in BCAA led it to succeed and to be evaluated as an outstanding college in all aspects. The results also reveal that the success of the BCAA strategic planning is due to the commitment, cooperation, effective communication, and sincerity of the people working at it.

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Uplifting Leadership to Support Strategic Plan Implementation

Strategic Leadership in PK-12 Settings - Advances in Educational Marketing, Administration, and Leadership ◽

10.4018/978-1-5225-9242-6.ch003 ◽

2020 ◽

pp. 24-37

Author(s):

Sharon Wilbur ◽

Sharon Dean ◽

Stephanie Hyder ◽

Brandy Peters ◽

Christiana Horn

Keyword(s):

Strategic Plan ◽

District Leadership ◽

Board Members ◽

First Year ◽

Successful Implementation ◽

Team Leaders ◽

School Board Members ◽

Plan Implementation ◽

Rural School District

This case study examines how uplifting leadership by the superintendent of one rural school district utilized various structures and processes to successfully implement the first year of their district strategic plan. The study is framed around the literature on change theory and the literature on uplifting leadership. Interviews with goal area team leaders, building principals, district leadership, and school board members yielded various leadership characteristics, structures, and processes that resulted in successful implementation of year one of the district's strategic plan. The interdependence of uplifting leadership with supportive structures and processes were examined as pivotal to the district's successful implementation.

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Effects of Group Cohesiveness on Attitude Polarization and the Acquisition of Knowledge in a Strategic Planning Context

Journal of Marketing Research ◽

10.1177/002224378302000207 ◽

1983 ◽

Vol 20 (2) ◽

pp. 167-176 ◽

Cited By ~ 6

Author(s):

John C. Whitney ◽

Ruth A. Smith

Keyword(s):

Group Membership ◽

Strategic Plan ◽

Successful Implementation ◽

Group Cohesiveness ◽

Attitude Polarization ◽

The Social ◽

Transmission Of Information ◽

Persuasive Arguments ◽

Effective Transmission ◽

Insight Into

Successful implementation of a corporate strategic plan requires the support of all individuals in the organization, some of whom play different, and possibly conflicting, roles. Cohesiveness within groups that favor different sides of an issue was examined to determine its effect on attitude polarization. The findings suggest that cohesiveness can result in greater polarization, thereby impeding the successful implementation of the strategic plan. The study findings also afford insight into the attitude polarization process brought about by group interaction. The social comparison and persuasive-arguments theories, which make different predictions about this process, are not necessarily competing as has been previously suggested. The results suggest that the relative validity of the explanation offered by each theory is determined by the environment in which interaction between groups occurs. Specifically, when group cohesiveness was enhanced, information was not transmitted effectively as predicted by the persuasive-arguments theory. However, when the value of group membership was de-emphasized, an effective transmission of information occurred during intergroup discussions.

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