scholarly journals Organizational Climate

Management ◽  
2020 ◽  
Author(s):  
Mark Ehrhart ◽  
Maribeth Kuenzi
Keyword(s):  
Organizational Behavior ◽  
Organizational Climate ◽  
Safety Climate ◽  
Critical Role ◽  
Research Literature ◽  
Service Climate ◽  
Initial Rise ◽  
Multilevel Theory ◽  
Research Findings

The study of organizational climate has had a long history that in many ways mirrors the development of the fields of organizational psychology and organizational behavior, and demonstrates the critical role of the environment in individual and organizational effectiveness. High levels of interest in organizational climate, largely coming from researchers in psychology, contributed to the initial rise and early progress in our understanding of the construct in the late 1960s through the 1970s. A variety of concerns related to the definition and measurement of climate, along with the rise in interest in climate’s sibling construct of organizational culture, resulted in waning interest through the 1980s and much of the 1990s. However, with increasing sophistication in and understanding of multilevel theory and measurement in the late 1990s through the 2000s came a rebirth of interest in climate, with a particular emphasis on focused climates (e.g., safety climate or service climate) that continues to this day. This bibliography provides an overview of research on organizational climate, including climate measurement, the most common types of climate that are found in the research literature, and the major research findings on organizational climate.

Urbanizing the Ambient

2017 ◽  
pp. 527-549 ◽  
Author(s):  
H. Patricia McKenna
Keyword(s):  
Smart Cities ◽  
Critical Role ◽  
Research Literature ◽  
Group Discussions ◽  
Study Approach ◽  
The People ◽  
Data Collection And Analysis ◽  
Urban Level ◽  
Multiple Domains

The purpose of this chapter is to develop and explore the ambient urbanizing concept as a way to shed light on what happens at the urban level when people become more aware and attuned to smartness and ambience in everyday city spaces. The research design for this work includes a case study approach and multiple methods of quantitative and qualitative data collection and analysis. In parallel with this study, anecdotal evidence gathered from individuals across the city through informal individual and group discussions enabled further analysis, comparison, and triangulation of data. This chapter makes a contribution to the research literature across multiple domains; sheds light on the emerging relationships of awareness in the people – technologies – cities dynamic, highlighting the critical role of people, in their everyday urban activities, interactions, and experiences; and offers a proposed ambient urbanizing framework for enriching spaces, things, and designs in smart cities.

scholarly journals Too Little, Too Late?

2018 ◽  
Vol 25 (2) ◽  
pp. 13-23
Author(s):  
Lilian Milanés ◽  
Joanna Mishtal
Keyword(s):  
Critical Role ◽  
Healthcare Providers ◽  
Young Men ◽  
The United States ◽  
Clinical Environment ◽  
Sexually Transmitted ◽  
Low Expectations ◽  
Research Findings ◽  
Reproductive Healthcare

AbstractScholarship and advocacy work regarding reproductive health have often focused on women’s experiences. Concerns about men’s sexual and reproductive healthcare (SRH) have historically been on the margins in this context. In the United States, young men are at the greatest risk for sexually transmitted infections (STIs), yet are the least likely to seek SRH. Based on research with 18 healthcare providers in a large public Florida university clinic, we examined providers’ perspectives about expanding men’s SRH provision and utilisation. Research findings demonstrate inconsistent provider strategies in treating men’s SRH needs and a clinical environment that has low expectations of men receiving preventive care, further perpetuating the placement of SRH responsibility upon women. This article contributes to applied and medical anthropology scholarship on health inequalities through its discussion of the challenges and barriers that contribute to poor SRH for young men and the critical role of providers in this context.

Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate.

2012 ◽  
Vol 97 (1) ◽  
pp. 151-158 ◽  
Author(s):  
Bret H. Bradley ◽  
Bennett E. Postlethwaite ◽  
Anthony C. Klotz ◽  
Maria R. Hamdani ◽  
Kenneth G. Brown
Keyword(s):  
Safety Climate ◽  
Critical Role ◽  
Psychological Safety ◽  
Task Conflict

scholarly journals Leadership Development Return on Investment: The Influence of Followership

2021 ◽  
Author(s):  
◽  
Mark Harris
Keyword(s):  
Resource Allocation ◽  
Leadership Development ◽  
Return On Investment ◽  
Critical Role ◽  
Everyday Experience ◽  
Situational Context ◽  
The Everyday ◽  
Research Findings ◽  
Leader Role

<p>In this research paper the role of followers in a leader's development is explored. The research findings show that leadership development remains a “slippery” subject and in spite of all the commitment made by organisations to develop leadership, the return on this investment, as viewed by followers is poor. Even though followers are the indirect recipients of leadership development and without them the role of leader does not exist, they are largely excluded from the process. Leaders see the important contribution they could have if provided the opportunity. Moreover, the development of followership is not evident even though both followers and leaders alike see the critical role of followership in a leader's success. The focus of leadership and followership is dominated by the leader's views. While not researching sensemaking in depth, this research presents evidence that the sensemaking of followers is accurate, insightful and meaningful. The research begins to explore the reasons for the low return on leadership development and highlights harmful aspects that can arise where care is not taken to consider a leader's maturity and situational context. The research shows how organisations are not actively encouraging authenticity and inner development of followers. Where this occurs it is largely a passive process and takes place through mimicry. Given the imbalance of resource allocation to be almost totally to the benefit of leadership, authenticity awareness and development is seen to be reserved for those that desire the title of leader. Finally, the research suggests that implementing followership development in a similar way to that which occurs in leadership would be positive although limiting. The current commoditisation of leadership results from the way mainstream thinking considers the leader's role and encourages a relational and dualistic view between the leader and follower. This view does not align to the everyday experience of people who share conversation, who create meaning together and who together help construct the leader role.</p>

scholarly journals Leadership Development Return on Investment: The Influence of Followership

2021 ◽  
Author(s):  
◽  
Mark Harris
Keyword(s):  
Resource Allocation ◽  
Leadership Development ◽  
Return On Investment ◽  
Critical Role ◽  
Everyday Experience ◽  
Situational Context ◽  
The Everyday ◽  
Research Findings ◽  
Leader Role

<p>In this research paper the role of followers in a leader's development is explored. The research findings show that leadership development remains a “slippery” subject and in spite of all the commitment made by organisations to develop leadership, the return on this investment, as viewed by followers is poor. Even though followers are the indirect recipients of leadership development and without them the role of leader does not exist, they are largely excluded from the process. Leaders see the important contribution they could have if provided the opportunity. Moreover, the development of followership is not evident even though both followers and leaders alike see the critical role of followership in a leader's success. The focus of leadership and followership is dominated by the leader's views. While not researching sensemaking in depth, this research presents evidence that the sensemaking of followers is accurate, insightful and meaningful. The research begins to explore the reasons for the low return on leadership development and highlights harmful aspects that can arise where care is not taken to consider a leader's maturity and situational context. The research shows how organisations are not actively encouraging authenticity and inner development of followers. Where this occurs it is largely a passive process and takes place through mimicry. Given the imbalance of resource allocation to be almost totally to the benefit of leadership, authenticity awareness and development is seen to be reserved for those that desire the title of leader. Finally, the research suggests that implementing followership development in a similar way to that which occurs in leadership would be positive although limiting. The current commoditisation of leadership results from the way mainstream thinking considers the leader's role and encourages a relational and dualistic view between the leader and follower. This view does not align to the everyday experience of people who share conversation, who create meaning together and who together help construct the leader role.</p>

Urbanizing the Ambient

2017 ◽  
pp. 209-231 ◽  
Author(s):  
H. Patricia McKenna
Keyword(s):  
Smart Cities ◽  
Critical Role ◽  
Research Literature ◽  
Group Discussions ◽  
Study Approach ◽  
The People ◽  
Data Collection And Analysis ◽  
Urban Level ◽  
Multiple Domains

The purpose of this chapter is to develop and explore the ambient urbanizing concept as a way to shed light on what happens at the urban level when people become more aware and attuned to smartness and ambience in everyday city spaces. The research design for this work includes a case study approach and multiple methods of quantitative and qualitative data collection and analysis. In parallel with this study, anecdotal evidence gathered from individuals across the city through informal individual and group discussions enabled further analysis, comparison, and triangulation of data. This chapter makes a contribution to the research literature across multiple domains; sheds light on the emerging relationships of awareness in the people – technologies – cities dynamic, highlighting the critical role of people, in their everyday urban activities, interactions, and experiences; and offers a proposed ambient urbanizing framework for enriching spaces, things, and designs in smart cities.

Customer Service in Digital Era and Role of Internal Markets

2015 ◽  
pp. 89-130 ◽  
Keyword(s):  
Organizational Climate ◽  
Customer Service ◽  
Critical Role ◽  
Management Strategies ◽  
Customer Relationship ◽  
Internal Markets ◽  
Digital Era ◽  
Marketing Activities ◽  
Service Profit Chain

Enterprises require focusing on managing relationships in internal markets because internal marketing activities play a critical role in creating an organizational climate that supports customer relationship management strategies. The main objective of this chapter is to identify requirements for creating customer-centric culture in organizations. Customer service can cause the success or failure of a company; hence, the role of internal market in service profit chain cannot be ignored. After explaining the significance of the service profit chain for the company, the chapter continues with clarifying the role of customer experience management in creating customer retention. In this chapter, creating customer-keeping culture, getting 360 degrees of customer insight, using big data and predictive analysis, engaging customers through social media, and managing experience across multi-channels are explained as requirements for achieving excellence in customer service experience. This chapter ends up with discussing the characteristics of customer service in the digital era and key business trends about the future of customer service.

scholarly journals Organizational Climate and Work Style: The Missing Links for Sustainability of Leadership and Satisfied Employees

2018 ◽  
Vol 11 (1) ◽  
pp. 125 ◽  
Author(s):  
Massoud Moslehpour ◽  
Purevdulam Altantsetseg ◽  
Weiming Mou ◽  
Wing-Keung Wong
Keyword(s):  
Job Satisfaction ◽  
Organizational Behavior ◽  
Organizational Climate ◽  
Human Resource ◽  
Leadership Style ◽  
Work Style ◽  
Government Sector ◽  
Proposed Model ◽  
The Government

People try to find the role of government in today’s modern society. Citizens of any country look forward to benefit from government services. Although the government implements laws and policies in all areas of society, people only know about it through government’s services. We describe a good government’s service of organization, department, unit, and division that has an appropriate human strategy. Purpose: Purpose of this study is to investigate which factors have been missing that connects and maintains the sustainability between the leadership style and employees’ satisfaction in the government sector of Mongolia. More specifically, the purpose of the study is to investigate the missing link between leadership style and job satisfaction among Mongolian public sector employees. This study reiterates the mediating role of organizational climate (OC) and work style (WS) in a new proposed model. Methodology: The questionnaire is designed by a synthesis of existing constructs in current relevant literature. The research sample consisted of 143 officers who work in the primary and middle units of the territory and administration of Mongolia. Factor analysis, a reliability test, a collinearity test, and correlation analyses confirm the validity and reliability of the model. Multiple regression analysis, using Structural Equation Modeling (SEM), tests the hypotheses of the study. The sample of this study is chosen from the public organization. Mongolia is a developing country. This country needs good public leaders who can serve citizens. This study will be extended further. In addition, Mongolia really needs sufficient studies. Practical implications: This study has several important implications for studies related to organizational behavior and job satisfaction. Furthermore, the implications of these findings are beneficial to organizations aimed at improving policies and practices related to organizational behavior and human resource management. Regulators and supervisors of private or public organizations aiming to increase the level of their employees’ job satisfaction will also benefit from the findings. Therefore, this study’s new proposed model can be the basis of fundamental research to build a better human resource policy. Although the leadership style is an influential factor for job satisfaction, this study identifies the mediating missing links between the leadership style and employees’ job satisfaction. Findings: The findings of this research indicate that the organizational climate and work style complement and fully mediate the relationship between leadership style and job satisfaction. An appropriate leadership style is most effective when it matches the organizational climate as well as employees’ work style. Furthermore, a suitable organizational climate will increase the level of job satisfaction. If the work style of employees is respected and taken into consideration, the leadership style can find its way into job satisfaction. Originality/value: This study is the first to understand the motivators of job satisfaction in the government sector of Mongolia. This study suggests valuable findings for executive officers who are junior and primary unit’s officers of the register sector of government in Mongolia. The findings of this study help managers and executives in their effort develop and implement successful human resource strategies.

scholarly journals Blinded by the load: attention, awareness and the role of perceptual load

2014 ◽  
Vol 369 (1641) ◽  
pp. 20130205 ◽  
Author(s):  
Nilli Lavie ◽  
Diane M. Beck ◽  
Nikos Konstantinou
Keyword(s):  
Perceptual Load ◽  
Critical Role ◽  
Semantic Content ◽  
Focused Attention ◽  
Explicit Recognition ◽  
Irrelevant Distractors ◽  
Research Findings ◽  
Sensory Responses ◽  
The Relationship

What is the relationship between attention and conscious awareness? Awareness sometimes appears to be restricted to the contents of focused attention, yet at other times irrelevant distractors will dominate awareness. This contradictory relationship has also been reflected in an abundance of discrepant research findings leading to an enduring controversy in cognitive psychology. Lavie's load theory of attention suggests that the puzzle can be solved by considering the role of perceptual load. Although distractors will intrude upon awareness in conditions of low load, awareness will be restricted to the content of focused attention when the attended information involves high perceptual load. Here, we review recent evidence for this proposal with an emphasis on the various subjective blindness phenomena, and their neural correlates, induced by conditions of high perceptual load. We also present novel findings that clarify the role of attention in the response to stimulus contrast. Overall, this article demonstrates a critical role for perceptual load across the spectrum of perceptual processes leading to awareness, from the very early sensory responses related to contrast detection to explicit recognition of semantic content.

Role of Landlords in Creating Healthy Homes: Section 8 Landlord Perspectives on Healthy Housing Practices

2016 ◽  
Vol 31 (6) ◽  
pp. 511-514 ◽  
Author(s):  
Valerie L. Polletta ◽  
Margaret Reid ◽  
Eugene Barros ◽  
Catherine Duarte ◽  
Kevin Donaher ◽  
...  
Keyword(s):  
Focus Groups ◽  
Financial Burden ◽  
Critical Role ◽  
Cost Savings ◽  
Policy Enforcement ◽  
Theory Approach ◽  
Section 8 ◽  
Research Findings ◽  
Healthy Housing

Purpose: This article presents qualitative research findings of Section 8 landlord perceptions regarding healthy housing practices to inform landlord-focused initiatives. Approach or Design: Five focus groups were conducted with landlords. Setting: Boston, Massachusetts. Participants: Section 8 landlords participated in focus groups (n = 39). Method: Focus group transcripts were coded for key themes using a grounded theory approach. Results: Landlords’ primary challenges to creating a healthy housing environment included tenant behavior, financial burden, and policy enforcement; tenant safety and cost savings were seen as primary benefits. Conclusion: Landlords play a critical role in implementing healthy housing practices. Several opportunities exist to reduce barriers and capitalize on perceived benefits of implementing these practices, including increasing access to educational and financial resources.

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