How do health care organizations take on best practices? A scoping literature review

Background: The field of palliative care (PC) is growing as the world population ages and burden of chronic diseases increases. Thus, it is important that the general public is knowledgeable about PC and the benefits PC provides. Objective: The aim of this study is to describe the public’s knowledge, awareness, and perceptions of PC and determine whether these have changed over time. Methods: A scoping literature review was conducted from 1968 to May 2019 using PubMed, EMBASE, and MEDLINE databases. Results: Thirteen studies met inclusion criteria that originated from the United States, Canada, Scotland, Italy, New Zealand, Ireland, United Kingdom, Korea, and Sweden between years 2003 and 2019. Participants were adults and mostly younger than 64 years, women, and Caucasian. The majority of studies reported the public having poor knowledge (7/9 articles) and awareness (4/6 articles) of PC over the past 16 years. Top characteristics associated with increased levels of knowledge and/or awareness of PC included women (6/8 articles), age 40+ (6/8 articles), experience with a close friend and/or relative requiring PC (4/8 articles), and working in health-care and/or PC (4/8 articles). The most common perceptions of PC were associated with patients who have terminal illnesses and end-of-life care. Participants commonly received information about PC from the media, having a close friend or relative requiring PC, and working in a health-care setting. Conclusions: The public has poor knowledge and awareness about PC and several misperceptions exist. These findings have remained constant over time despite growth in the field of PC, which highlights the strong need for focused educational interventions.

Download Full-text

Best Practices in Social Media at Public, Nonprofit, Education, and Health Care Organizations

Social Science Computer Review ◽

10.1177/0894439314525024 ◽

2014 ◽

Vol 32 (5) ◽

pp. 571-574 ◽

Cited By ~ 5

Author(s):

Gohar Feroz Khan ◽

Mark C. Hoffman ◽

Tomasz Misztur

Keyword(s):

Health Care ◽

Social Media ◽

Best Practices ◽

Health Care Organizations ◽

Education And Health ◽

Nonprofit Education

Download Full-text

A Scoping Literature Review: The State of Knowledge on Home Care Equipment and Supplies

Care Management Journals ◽

10.1891/1521-0987.16.4.174 ◽

2015 ◽

Vol 16 (4) ◽

pp. 174-183

Author(s):

Kimberly D. Fraser ◽

Jonathan Lai ◽

Catherine Nissen ◽

Queenie Choo ◽

Jamie Davenport ◽

...

Keyword(s):

Literature Review ◽

Best Practices ◽

Home Care ◽

Scoping Review ◽

Medical Equipment ◽

Wound Care ◽

The State ◽

Supply Management ◽

Equipment And Supplies ◽

Scoping Literature Review

We explored the state of knowledge on home care supplies and equipment because not much is known about this topic. We used a scoping review for the literature review because it was the most appropriate approach considering the state of the literature. We searched for articles published in both the gray and peer-reviewed literature. We established five overarching themes based on the findings. These were supply management, durable medical equipment, wound care, best practices, and costs. This review demonstrates that although knowledge about home care supplies and equipment is growing, it is still an understudied area.

Download Full-text

Addressing health literacy in the digital domain: insights from a literature review

Kybernetes ◽

10.1108/k-07-2021-0547 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Rocco Palumbo ◽

Capolupo Nicola ◽

Paola Adinolfi

Keyword(s):

Health Care ◽

Health Literacy ◽

Health Services ◽

Literature Review ◽

Scientific Knowledge ◽

Health Care Organizations ◽

Digital Health ◽

Organizational Level ◽

Digital Environment ◽

Content Type

PurposePromoting health literacy, i.e. the ability to access, collect, understand and use health-related information, is high on the health policy agenda across the world. The digitization of health-care calls for a reframing of health literacy in the cyber-physical environment. The article systematizes current scientific knowledge about digital health literacy and investigates the role of health-care organizations in delivering health literate health-care services in a digital environment.Design/methodology/approachA literature review was accomplished. A targeted query to collect relevant scientific contributions was run on PubMed, Scopus and Web of Science. A narrative approach was undertaken to summarize the study findings and to envision avenues for further development in the field of digital health literacy.FindingsDigital health literacy has peculiar attributes as compared with health literacy. Patients may suffer from a lack of human touch when they access health services in the digital environment. This may impair their ability to collect health information and to appropriately use it to co-create value and to co-produce health promotion and risk prevention services. Health-care organizations should strive for increasing the patients’ ability to navigate the digital health-care environment and boosting the latter’s value co-creation capability.Practical implicationsTailored solutions should be designed to promote digital health literacy at the individual and organizational level. On the one hand, attention should be paid to the patients’ special digital information needs and to avoid flaws in their ability to contribute to health services’ co-production. On the other hand, health-care organizations should be involved in the design of user-friendly e-health solutions, which aim at engaging patients in value co-creation.Originality/valueThis contribution is a first attempt to systematize extant scientific knowledge in the field of digital health literacy specifically focused on the strategies and initiatives that health-care organizations may take to address the limited digital health literacy pandemic.

Download Full-text

Access to appropriate health care for non-English speaking migrant families with a newborn/young child: a systematic scoping literature review

BMC Health Services Research ◽

10.1186/s12913-020-05157-x ◽

2020 ◽

Vol 20 (1) ◽

Author(s):

Louise Dougherty ◽

Jane Lloyd ◽

Elizabeth Harris ◽

Paula Caffrey ◽

Mark Harris

Keyword(s):

Health Care ◽

Young Child ◽

Literature Review ◽

Migrant Families ◽

Scoping Literature Review ◽

English Speaking

Download Full-text

A Multifaceted Approach to Improve Physician Communication Scores

Journal of Patient Experience ◽

10.1177/2374373519860041 ◽

2019 ◽

Vol 7 (4) ◽

pp. 522-526

Author(s):

Ryan McCaffrey ◽

Dane Hale ◽

Schawan Kunupakaphun ◽

Laura Kaufman ◽

Pracha Eamranond

Keyword(s):

Health Care ◽

Patient Satisfaction ◽

Best Practices ◽

Appreciative Inquiry ◽

Health Care Organizations ◽

Fiscal Year ◽

Physician Communication ◽

Multifaceted Approach ◽

Patient Satisfaction Scores ◽

Percentile Rank

Improving patient satisfaction scores has become a key focus of health-care organizations nationwide but can be a struggle for community hospitals with constrained resources, and particularly challenging for hospitalist programs due to provider variance and turnover. Using the framework of appreciative inquiry, we implemented a multipronged intervention including a rounding model whereby hospitalist leaders rounded on patients and relayed commentary back to their hospitalist providers. We communicated positive feedback preferentially over negative feedback to the entire hospitalist group through regular communication. Providers were encouraged to employ best practices including sitting with the patient, reviewing recommendations using teach back, and providing business cards. Scores improved in the physician communication category by approximately 1% annually from fiscal year 2015 through 2018, with our percentile rank improving 35 percentile points during that time. These findings indicate that a multifaceted approach including best practices is associated with improved patient experience regarding communication with physicians.

Download Full-text

Burnout and Coping Strategies among Nurses: A Literature Review

International Journal of Practical Nursing ◽

10.21088/ijpn.2347.7083.9221.1 ◽

2021 ◽

Vol 9 (2) ◽

pp. 31-35

Author(s):

Sanju Pukhraj Khawa ◽

Keyword(s):

Health Care ◽

Literature Review ◽

Coping Strategies ◽

Health Care Professionals ◽

Care Setting ◽

Health Care Organizations ◽

Quality Patient Care ◽

Long Period ◽

And Coping ◽

Negative Feelings

The concept of stress plays an important role in an occupational area, especially health care setting. Health care professionals are repeatedly exposed to this stress, especially nursing personnel. The response to this chronic stress is termed burnout. In other words, burnout means giving more time, energy, and effort to work for a long period of time leading to exhaustion both mentally and physically. In order to reduce these burnout symptoms, an individual tries to adopt certain strategies to minimize his/her negative feelings. This is known as a coping strategy. Due to the increase in workload, advancement in science and technology, quality patient care, these symptoms have escalated which have drawn attention to health care organizations. Many strategies have been developed to reduced these symptoms and develop a positive environment for nurses to work within it. Keywords: Burnout, coping strategies, nurses.

Download Full-text