Workplace learning evaluation: a conceptual model and framework

2011 ◽  
Vol 43 (3) ◽  
pp. 172-178 ◽  
Author(s):  
Richard Paul Griffin
Keyword(s):  
Conceptual Model ◽  
Workplace Learning ◽  
Training Evaluation ◽  
Approaches To Learning ◽  
Evaluation Framework ◽  
Programme Theory ◽  
Learning Stage ◽  
Content Type ◽  
Learning Evaluation ◽  
The Impact

PurposeThis paper seeks to address current limitations in approaches to training evaluation by presenting a conceptual model of work‐based learning and an associated evaluation framework.Design/methodology/approachThe model and framework presented in this paper are based on a critical review of current approaches to learning evaluation and insights from learning transfer research and programme theory.FindingsThis paper sets out a conceptual model of workplace learning based on five elements: a pre‐learning stage, the trigger (need) for learning, the learning event, application of learning and the impact of learning. A linked criterion evaluation framework is also described. It is proposed that this provides a scientifically robust but practitioner friendly framework for workplace learning evaluation.Practical implicationsWhile most organisations wish to evaluate the effectiveness of their investment in employee training and development, few do. One of the barriers to effective learning evaluation is the failure to ground approaches in a contemporary and comprehensive model of workplace learning. The model and framework set out in this paper aim to assist evaluation by addressing this gap in a practitioner friendly way.Originality/valueThis paper sets out a novel, flexible and comprehensive conceptual model of workplace learning along with an innovative approach to training evaluation that addresses limitations in existing approaches. It is hoped that this will contribute to the debate on appropriate evaluation methods and assist practitioners to undertake evaluation in a more credible manner.

The impact of a refurbishment programme on older people living in sheltered housing

2021 ◽  
Vol 24 (2) ◽  
pp. 54-64
Author(s):  
Zeibeda (Zeb) Sattar ◽  
Stephanie Wilkie ◽  
Jonathan Ling
Keyword(s):  
Well Being ◽  
Realist Evaluation ◽  
Evaluation Framework ◽  
Sheltered Housing ◽  
Social Activities ◽  
Content Type ◽  
Social And Emotional ◽  
Communal Areas ◽  
Physical Changes ◽  
The Impact

Purpose This paper aims to explore residents' perceptions of a refurbishment programme to sheltered housing schemes and its impact on their well-being. Design/methodology/approach The methodology draws upon a realist evaluation framework. Four participatory appraisals (PAs) and 19 interviews with residents were conducted in the sheltered housing schemes. Ages of participants ranged from 50 to 99 years. Findings Two categories of residents were identified: healthy active older adults and older frail adults (or over 85+). Residents said their social and emotional well-being improved from the provision of indoor and outdoor communal areas. Older frail residents only accessed the new communal spaces when staff took them in their wheelchairs. The physical changes increased opportunities for social connections for residents. Conservatories and sensory gardens were most popular. Residents felt that structured activities in the new spaces and digital training would improve their social activities. Research limitations/implications The participatory methods spanned over an hour, and some residents felt too tired to complete the full session. Practical implications A practical limitation was that some sensory rooms were not fully completed at the time of the evaluation. Originality/value This paper adds the following: Perceptions of residents of a refurbishment programme in sheltered housing and the impact on their well-being. Perceptions of residents about social activities after a refurbishment programme. Perceptions of residents about the impact of physical changes to their sheltered housing schemes and impact on their internal accessibility to the improvements.

scholarly journals The Stopit! programme to reduce bullying and undermining behaviour in hospitals

2018 ◽  
Vol 32 (3) ◽  
pp. 428-443 ◽  
Author(s):  
Graham Benmore ◽  
Steven Henderson ◽  
Joanna Mountfield ◽  
Brian Wink
Keyword(s):  
Evaluation Method ◽  
Realist Evaluation ◽  
Evaluation Framework ◽  
Content Type ◽  
Training Interventions ◽  
Research Findings ◽  
Past Experiences ◽  
The Impact ◽  
Q Sort ◽  
Practical Implications

Purpose The impact of bullying and undermining behaviours on the National Health Service on costs, patient safety and retention of staff was well understood even before the Illing report, published in 2013, that reviewed the efficacy of training interventions designed to reduce bullying and harassment in the outputs. The purpose of this paper is to provide an example of a good programme well evaluated. Design/methodology/approach The methodology follows a broad realist approach, by specifying the underlying programme assumptions and intention of the designers. Three months after the event, Q-sort methodology was employed to group participants into one of three contexts – mechanism – output groups. Interviews were then undertaken with members of two of these groups, to evaluate how the programme had influenced each. Findings Q-sort identified a typology of three beneficiaries from the Stopit! workshops, characterised as professionals, colleagues and victims. Each group had acted upon different parts of the programme, depending chiefly upon their current and past experiences of bullying in hospitals. Research limitations/implications The paper demonstrates the effectiveness of using Q-sort method to identify relevant CMOs in a realist evaluation framework. Practical implications The paper considers the effectiveness of the programme to reduce bullying, rather than teach victims to cope, and how it may be strengthened based upon the research findings and Illing recommendations. Social implications Workplace bullying is invariably implicated in scandals concerning poor hospital practice, poor patient outcomes and staff illness. All too frequently, the sector responds by offering training in resilience, which though helpful, places the onus on the victim to cope rather than the employer to reduce or eliminate the practice. This paper documents and evaluates an attempt to change workplace practices to directly address bullying and undermining. Originality/value The paper describes a new programme broadly consistent with Illing report endorsements. Second, it illustrates a novel evaluation method that highlights rigorously the contexts, mechanisms and outcomes at the pilot stage of an intervention identifies contexts and mechanisms via factor analysis using Q-sort methodology.

How fashion influencers contribute to consumers' purchase intention

2020 ◽  
Vol 24 (3) ◽  
pp. 361-380 ◽  
Author(s):  
Youssef Chetioui ◽  
Hikma Benlafqih ◽  
Hind Lebdaoui
Keyword(s):  
Conceptual Model ◽  
Purchase Intention ◽  
Behavioral Control ◽  
Brand Attitude ◽  
Perceived Behavioral Control ◽  
Fashion Industry ◽  
Content Type ◽  
Factors Affecting ◽  
Consumer Purchase Intention ◽  
The Impact

PurposeThis study examines the impact of attitudes toward fashion influencers (FIs) on brand attitude and consumer purchase intention. It also aims to identify factors affecting consumers' attitudes toward FIs.Design/methodology/approachTo achieve this goal, the authors propose a conceptual model that combines the theory of planned behavior (TPB) and theoretical outcomes of prior literature related to influencer marketing. Based on data collected from 610 Moroccan respondents, the authors empirically test the conceptual model using a partial least squares (PLS) estimation.FindingsThis study illustrates that attitudes toward FIs positively impact brand attitude and consumer purchase intention. The authors also demonstrate that perceived credibility, trust, perceived behavioral control, perceived subjective norms, perceived expertise and perceived congruence positively impact attitudes toward FIs.Practical implicationsThe study findings help marketers and advertisers in the fashion industry to understand how influencer marketing contributes to consumer purchase intention. They also allow marketers to understand factors explaining attitudes toward FIs and therefore better select influencers capable of creating purchase intentions among existing and potential customers.Originality/valueThe present paper bridges a gap pertaining to antecedents and factors that impact attitudes toward FIs and consumer purchase intention. To the authors’ knowledge, this study is the first of its kind to investigate the impact of attitudes toward influencers on both brand attitude and purchase intention in the fashion industry.

A new model for assessing the impact of ICT and digital knowledge on students’ thoughts and beliefs

2019 ◽  
Vol 17 (5) ◽  
pp. 943-959 ◽  
Author(s):  
Lila Rajabion ◽  
Karzan Wakil ◽  
Arshad Badfar ◽  
Shahrzad Mojtabavi Naeini ◽  
Batool Zareie
Keyword(s):  
Technology Acceptance ◽  
Conceptual Model ◽  
Digital Technology ◽  
Focal Point ◽  
Vital Role ◽  
Content Type ◽  
Digital Education ◽  
Digital Knowledge ◽  
The Impact ◽  
Digital Training

PurposeThis study aimed to examine the impact of ICT and digital knowledge on students’ thoughts and beliefs. Using Information and Communication Technology (ICT) in learning and teaching processes can improve the interpretation of knowledge, not only in the learning process but also for thoughts and beliefs. Beliefs and thoughts as propositional content are understood to be a subjective manner of knowing and becoming a focal point of education process. In addition, ICT plays a vital role in enhancing the efficiency of the teaching process which can change the thoughts of learners. So, in this paper, the usage of ICT in education was considered as a key factor for improving students’ thoughts and beliefs. In addition, a conceptual model was proposed to evaluate this impact.Design/methodology/approachData were collected from 384 students from secondary schools in Iran. For assessing the elements of the model, a complete questionnaire was designed. For statistical analysis of questionnaires, SPSS 22 and SMART-PLS 3.2 software package was used.FindingsThe obtained results showed the high strength of the proposed model. The outcomes indicated that digital technology acceptance positively affects students’ thoughts and beliefs. In addition, the findings showed that the role of digital knowledge, digital training facilities and digital education content on students’ thoughts and beliefs was significant.Research limitations/implicationsThe authors deal with one experiment and so the results cannot be generalized. The trail should be repeated with many groups and in diverse contexts.Originality/valueDespite the importance of the investigating the impact of ICT and digital knowledge on the students’ thoughts and beliefs, the relationship among these factors was not examined well in previous research. Thus, the investigation of the impact of ICT and digital knowledge on the students’ thoughts and beliefs is the main originality of this research. For this goal, a new conceptual model is proposed, which has 11 sub-indicators within four variables: digital technology acceptance, digital knowledge, digital training facilities and digital education content.

Stressed decision makers and use of decision aids: a literature review and conceptual model

2019 ◽  
Vol 33 (2) ◽  
pp. 710-754 ◽  
Author(s):  
Monica Adya ◽  
Gloria Phillips-Wren
Keyword(s):  
Decision Making ◽  
Conceptual Model ◽  
Perceived Stress ◽  
Decision Aids ◽  
Decision Makers ◽  
Decision Quality ◽  
Negative Effects ◽  
Managerial Decision ◽  
Content Type ◽  
The Impact

Purpose Decision making is inherently stressful since the decision maker must choose between potentially conflicting alternatives with unique hazards and uncertain outcomes. Whereas decision aids such as decision support systems (DSS) can be beneficial in stressful scenarios, decision makers sometimes misuse them during decision making, leading to suboptimal outcomes. The purpose of this paper is to investigate the relationship between stress, decision making and decision aid use. Design/methodology/approach The authors conduct an extensive multi-disciplinary review of decision making and DSS use through the lens of stress and examine how stress, as perceived by decision makers, impacts their use or misuse of DSS even when such aids can improve decision quality. Research questions examine underlying sources of stress in managerial decision making that influence decision quality, relationships between a decision maker’s perception of stress, DSS use/misuse, and decision quality, and implications for research and practice on DSS design and capabilities. Findings The study presents a conceptual model that provides an integrative behavioral view of the impact of a decision maker’s perceived stress on their use of a DSS and the quality of their decisions. The authors identify critical knowledge gaps and propose a research agenda to improve decision quality and use of DSS by considering a decision maker’s perceived stress. Originality/value This study provides a previously unexplored view of DSS use and misuse as shaped by the decision and job stress experienced by decision makers. Through the application of four theories, the review and its findings highlight key design principles that can mitigate the negative effects of stressors on DSS use.

Spillover of social responsibility associations in a brand portfolio

2015 ◽  
Vol 24 (6) ◽  
pp. 596-609 ◽  
Author(s):  
Wenling Wang ◽  
Daniel Korschun
Keyword(s):  
Social Responsibility ◽  
Conceptual Model ◽  
Soft Drink ◽  
Spillover Effect ◽  
Product Category ◽  
Content Type ◽  
Frozen Yogurt ◽  
Brand Portfolio ◽  
The Impact ◽  
Corporate Level

Purpose – This paper aims to explore the spillover effect of social responsibility (SR) activity at the product brand level on the full brand portfolio. Extant research has established that SR activity can be beneficial to companies by influencing consumers’ SR associations with the company and its product brands. However, most studies only look at the outcomes of SR implemented at the corporate level (i.e. corporate social responsibility [CSR]). This paper provides a new and expanded perspective by exploring how SR at the product brand level reverberates throughout the full brand portfolio. Drawing on associative network theory, the authors propose a conceptual model that predicts when and how SR associations with a product brand spillover to corporate brand and other product brands and the consequences of this spillover. Design/methodology/approach – Two experiments were conducted to test the conceptual model. The authors used utilitarian products (frozen yogurt, ice cream, and soft drink) in the first experiment and value-expressive products (running shoes, T-shirt and watch) in the second experiment. Findings – Both experiments found support for the proposed spillover effect. The moderating impact of corporate branding strategy and product category fit on the strength of spillover effect were also examined. Practical implications – The findings will help managers make better decisions about which brands (product and corporate level) should be involved in SR activity. Originality/value – This research offers a new perspective to look at the consequences of SR activity and reveals a larger picture than extant research on CSR by indicating the impact of a product brand’s SR initiative on the whole brand portfolio.

scholarly journals The impact of story: measuring the impact of story for organisational change

2017 ◽  
Vol 9 (2) ◽  
pp. 170-184 ◽  
Author(s):  
Lisa Rossetti ◽  
Tony Wall
Keyword(s):  
Organisational Change ◽  
Evaluation Framework ◽  
Service Improvement ◽  
Organisational Development ◽  
Structured Interviews ◽  
Content Type ◽  
Health And Social Care ◽  
The Uk ◽  
The Impact ◽  
New Evidence

Purpose The role of dialogue has recently been identified as being important in generating impact in organisations, but the purposeful use of narrative or story-based approaches to effect organisational change and service improvement is still relatively innovative. The purpose of this paper is to document and examine two projects in health and social care settings which aim to generate organisational development and service improvement. Design/methodology/approach The paper evaluates and compares two case studies of story-based organisational development and service improvement projects in the UK. This involved developing an appropriate evaluation framework and assessing the impacts in each case using semi-structured interviews and thematic content analysis. Findings This paper reports the diversity of impacts and outcomes that were generated by the projects. Specifically, it is argued that there is a strong indication that story-based projects best achieve their objectives when clearly linked to key organisational strategic drivers or pathways, as evidenced by robust evaluation. Practical implications This paper recommends that researchers and practitioners, working with story-based methods, design credible and robust evaluative practices, in order to evidence how their work supports organisations to meet current sector challenges. The paper recommends a flexible evaluation framework for evaluating story-based projects in the workplace. Originality/value This paper offers new evidence and insight into the impacts and outcomes of using story-based approaches, and a new evaluation framework for these sorts of projects.

Sport for development and peace snakes and ladders

2015 ◽  
Vol 18 (3) ◽  
pp. 278-297 ◽  
Author(s):  
Andrew Joseph Webb ◽  
André Richelieu
Keyword(s):  
Conceptual Model ◽  
Current Knowledge ◽  
Cost Effective ◽  
Research Field ◽  
Content Type ◽  
Sport For Development ◽  
Corporate Funding ◽  
The Impact ◽  
Practical Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to better understand the factors that may improve or hinder the impact of sport for development and peace projects. Sport for development and/or peace (SDP) has been described as an emerging, yet under-theorized research field (Schnitzer et al., 2013). As such, few authors have analyzed the conditions, best practices and processes needed for achieving impact on context through SDP. The purpose of this paper is to address this gap in current knowledge. Design/methodology/approach – A literature review was chosen to analyze the focus and findings of the related body of work. Findings – A conceptual model of the dominant SDP process serves as a framework to identify and analyze concepts that may influence SDP impact on context. Moreover, this conceptual model provides insight about an apparent empirical incongruity between the theoretical and practical impact of this dominant SDP process on the ground. Practical implications – This paper opens a debate around the process currently deployed by SDP agencies to influence peace and/or development. Specifically, we question if indoctrinating sport-related values into child athletes, who then somehow influence their communities, is the most cost effective process for sport to contribute to development and/or peace. Originality/value – This paper addresses the paucity of insight about concepts that SDP agencies should implement to impact context. This contribution appears significant in a context of increased competition for funding. As growing number of SDP agencies operating in emerging markets compete for rarifying corporate funding, deploying cost-effective projects for development and peace may provide SDP agencies with a competitive advantage.

scholarly journals The interrelatedness of organizational ambidexterity, dynamic capabilities and open innovation: a conceptual model towards a competitive advantage

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Johannes W.F.C. van Lieshout ◽  
Jeroen M. van der Velden ◽  
Robert J. Blomme ◽  
Pascale Peters
Keyword(s):  
Competitive Advantage ◽  
Conceptual Model ◽  
Open Innovation ◽  
Dynamic Capabilities ◽  
Dynamic Environment ◽  
Organizational Ambidexterity ◽  
Organization Studies ◽  
Content Type ◽  
Research Fields ◽  
The Impact

PurposeEstablishing a competitive advantage in today's dynamic environment involves optimizing an organization's exploration and exploitation strategy. This paper aims to explore how an open innovation strategy complements the organization's ambidextrous strategy in attaining a competitive advantage. Organizational ambidexterity and dynamic capability theories are also explored to investigate the impact of open innovation on the organization's ambidextrous strategy and competitive advantage – especially inbound and outbound open innovation.Design/methodology/approachThe authors conducted a systematic literature review using Boolean search techniques, which was focused on the research fields of the sub-areas of general management, strategy, innovation, organization studies, information management, entrepreneurship, international business, marketing, and economics, supplemented by the snowball technique.FindingsOrganizations that combine their ambidextrous strategy with open innovation attributes achieve a competitive advantage through developing their dynamic capabilities by which organizations change their value proposition. This study also shows that an ambidextrous strategy should no longer be viewed as a structural solution implemented by management, but also as a bottom-up intervention. Additionally, the authors found that the organization's dynamic capabilities establish a feedback loop, which changes the organization's ambidextrous strategy to resolve the efficiency–agility paradox.Originality/valuePrevious research has focused on strategic orientation; however, hardly any research has investigated how the interrelatedness of open innovation, organizational ambidexterity and dynamic capabilities support a competitive advantage. The authors present a conceptual model that inspires new research avenues.

An investigation on the impact of industrial symbiosis implementation on organizational performance using analytical hierarchical approach

2019 ◽  
Vol 27 (2) ◽  
pp. 886-911 ◽  
Author(s):  
Vimal K.E.K. ◽  
Jayakrishna K. ◽  
Thaha Ameen ◽  
Syed Shoaib Afridhi ◽  
Varadharajan Vasudevan ◽  
...  
Keyword(s):  
Organizational Performance ◽  
Conceptual Model ◽  
Raw Material ◽  
Relationship Matrix ◽  
Industrial Symbiosis ◽  
Priority Score ◽  
Content Type ◽  
Global Priority ◽  
The Impact ◽  
The Relationship

Purpose Industrial symbiosis (IS) is basically a synergistic association between two or more industries or businesses wherein the waste or by-product of one industry becomes the raw material or immediate material of another industry. IS is believed to bring in significant benefits to the organizations. Thus, the purpose of this paper is to evaluate the competitiveness attained through IS. Design/methodology/approach Analytic hierarchy process was adopted to analyze the various organizational competitiveness of IS implementation. The conceptual model was developed to understand the interrelationship between 14 outcomes and 5 organizational competitiveness which are identified from the literature review. The attainment of these five organizational competitiveness was evaluated by computing the global priority score of the outcomes. Findings The global priority score suggests that the organizational collaboration (0.19) is the important output. Further, collective learning and growth (44 percent) have been identified as the important competitiveness attained through the implementation of IS. Practical implications The relationship matrix developed can be used by the practicing managers/researchers to understand the various interactions. Thus, systematic decision making and guidance for future implementation studies will be ensured. Originality/value In the past, few authors discussed the conceptualization of IS; however, the impact of IS on the organizational performance was not extensively studied. Therefore, a conceptual model was proposed to analyze the attainment of various competitiveness through the participation of industrial symbiosis network. Further, based on the computed scores, the relationship matrix developed between outcomes and organizational competitiveness is one of the significant contributions of this work.

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