Speculations on the post-pandemic university campus – a global inquiry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jay Deshmukh
Keyword(s):  
Higher Education ◽  
Teaching And Learning ◽  
Design Research ◽  
Research Study ◽  
Physical Space ◽  
Well Being ◽  
Virtual Classroom ◽  
Human Interaction ◽  
Ongoing Research ◽  
Content Type

PurposeThe pandemic-induced global shift to remote learning calls for rethinking the foundations of design for higher education. This watershed moment in global health and human interaction has accelerated changes in higher education that were long emergent and amplified specific deficiencies and strengths in pedagogical models, causing institutions to reevaluate current structures and operations of learning and campus life as they question their vision and purpose. Since physical space has largely been taken out of the equation of university life, it is evident that fresh design research related to this new normal is required.Design/methodology/approachThis qualitative research study speculates on new possibilities for the future of campus, based upon insights and inferences gained from one-on-one interviews with faculty and students in multiple countries about their personal experiences with the sudden shift to the virtual classroom. The longer the mode of physical distancing stretched through Spring 2020, these phone and web-enabled dialogues – first with faculty (teachers) and then with students (learners) – lead to a deeper, more nuanced understanding of how the notion of the campus for higher education was itself morphing in ways expected and unexpected.FindingsAt the heart of this study lies the question – Has COVID-19 killed the campus? This study suggests that it has not. However, campuses are now on a path of uneven evolution, and risk shedding the good with the extraneous without eyes-wide-open rethinking and responsive planning. This two-part qualitative analysis details the experiments and strategies followed by educators and students as the pandemic changed their ways of teaching and learning. It then speculates out-of-the-norm possibilities which campuses could explore as they navigate the uncertainty of future terms and address paradigm shifts questioning what defines a post-secondary education.Research limitations/implicationsThis paper draws inferences from discussions limited to the first 100 days of the pandemic. This on-the-ground aspect as the pandemic continues is its strength and its limitation. As Fall 2020 progresses across global campuses, new ideas and perspectives are already reinforcing or upending some of this paper's speculations. This researcher is already engaged in new, currently-ongoing research, following up with interviewees from Spring 2020, as well as bringing in new voices to delve deeper into the possibilities discussed in this paper. This follow-up research is shaping new thinking which is not reflected in this paper.Originality/valueDesign practitioners have long-shaped campuses on the belief that the built “environment is the third teacher” and that architecture fosters learning and shapes collective experience. Educators recognize that a multiplicity of formal and informal interactions occur frequently and naturally across campus, supporting cognitive and social development, collegiality and well-being. Even today's digital-native-students perceive the inherent value of real interpersonal engagement for meaningful experiences. This research study offers new planning and design perspectives as institutional responses to the pandemic continue to evolve, to discover how design can support what lies at the core of the campus experience.

Will interfaces take over the physical workplace in higher education? A pessimistic view of the future

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dóra Horváth ◽  
Tamás Csordás ◽  
Katalin Ásványi ◽  
Julianna Faludi ◽  
Attila Cosovan ◽  
...  
Keyword(s):  
Higher Education ◽  
Teaching And Learning ◽  
Real Life ◽  
Physical Space ◽  
Human Interaction ◽  
Content Type ◽  
Group Of Seven ◽  
Working Space ◽  
Online Higher Education ◽  
Physical Setting

Purpose The purpose of this paper is to argue for the sustained need for the physical workplace and real-life encounters in higher education even in the digital age despite being seemingly transformable into the virtual sphere as seen during the COVID-19 situation. Design/methodology/approach This study is based on a collaborative autoethnography by a group of seven higher educators with an overall 2,134 student encounters during the study’s time span. The authors then connect these practitioner observations with relevant COVID-19-related studies thereby adding to research on higher education as a workplace. Findings The data suggest that the physical workplace strongly bolsters the personal experience and effectiveness of higher education through contributing to its dynamics. Spaces predetermine the scope and levels of human interaction of teaching and learning. In a physical setting, all senses serve as mediators, whereas, online, only two senses are involved: vision and hearing. The two-dimensional screen becomes a mediator of communications. In the physical space, actors are free to adjust the working space, whereas the online working space is limited and defined by platforms. Practical implications Although higher education institutions may indeed fully substitute most practices formerly in a physical setting with online solutions, real-time encounters in the physical working space belong to its deeper raisons d'être. Originality/value This paper highlights the necessity of the physical workplace in higher education and describes the depriving potential of the exclusively online higher education teaching setting.

New norms and opportunities from the COVID-19 pandemic crisis in a higher education setting: perspectives from Universiti Brunei Darussalam

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Masitah Shahrill ◽  
Mohamad Iskandar Petra ◽  
Lin Naing ◽  
Joanna Yacob ◽  
Jose H. Santos ◽  
...  
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Blended Learning ◽  
Teaching And Learning ◽  
Learning Experience ◽  
Well Being ◽  
Content Type ◽  
Brunei Darussalam ◽  
Short Period ◽  
The University

PurposeThis paper aims to share how it was possible to change the way business was conducted in a short period in order to continue the academic semester and seek alternatives to manage the day-to-day university affairs in the midst of a pandemic crisis at a higher education setting. As a result, the authors’ experiences have created new norms and opportunities for the university.Design/methodology/approachThe coronavirus disease 2019 (COVID-19) pandemic in Brunei Darussalam is an evolving situation with extraordinary challenges for staff and students of the university. Although the campus remains open and essential services were continuously provided, the university had to implement and adapt to new norms instinctively to minimise the potential pathways for community spread of the coronavirus and at the same time minimise interruption in teaching and learning.FindingsFirstly, structured blended learning will be the basis of teaching and learning, alongside ensuring the highest quality of online education and successful achievement of the intended learning objectives. Secondly, blended learning will open more opportunities to offer programmes in a more flexible, personalised, student-centric and lifelong learning manner, with the option of taking a study hiatus at students' convenience. Thirdly, there will be more global classrooms and the exchange of online modules with international partner universities. Fourthly, short programmes such as the Global Discovery Programmes will be modified and improvised to become an online learning experience. And finally, there will also be the opportunity to understand and consider the physical and mental well-being and durability of the university community in overcoming a national crisis situation.Originality/valueThis paper is intended to be a conceptual paper where the authors describe novel experiences during the pandemic. The authors’ views, interventions and experiences may result into a new model for higher education that will reposition students to the new global markets and economy.

scholarly journals Facing the unknown: pandemic and higher education in Malaysia

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joseph Kee-Ming Sia ◽  
Adamu Abbas Adamu
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Teaching And Learning ◽  
Design Methodology ◽  
Research Study ◽  
Current Crisis ◽  
Content Type ◽  
Innovative Strategies ◽  
East Malaysia ◽  
Multiple Challenges

PurposeThe purpose of this paper is to provide commentary on the challenges and impacts of the pandemic crisis to higher education institutions (HEIs) in Malaysia. It also outlines mitigation plans, innovative strategies adopted and implications and recommendations to HEIs.Design/methodology/approachThe research study uses a discourse analysis to examine the higher education challenges and impacts of the pandemic in Malaysia.FindingsThe findings reveal that the coronavirus disease 2019 (COVID-19) pandemic has affected the higher education sector in Malaysia significantly. Both lecturers and students in HEIs are faced with multiple challenges in teaching and learning. The effect was more severe in East Malaysia due to poor Internet connectivity for online learning. Nevertheless, COVID-19 also provides an opportunity to HEIs to reconstruct the education system and establish updated programmes and assessments. The success of online learning to mitigate the impacts is still unknown.Research limitations/implicationsThe review of the literature and news are not comprehensive as the current pandemic crisis is not over.Originality/valueThis paper is presumably representing a frontier review with more empirical research studies to be conducted to investigate the extent of the current crisis affecting teaching and learning in HEIs in Malaysia. Though there were some commentaries on how the pandemic affects education, to the best of the authors’ knowledge, this is the first commentary paper in higher education realm in Malaysia.

Embedding employability within higher education for the profession of policing

2019 ◽  
Vol 9 (3) ◽  
pp. 319-328
Author(s):  
Ian Pepper ◽  
Ruth McGrath
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Research Study ◽  
Longitudinal Research ◽  
Evidence Base ◽  
Content Type ◽  
Educational Provision ◽  
Professional Body ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate the impact of an employability module, the College of Policing Certificate in Knowledge of Policing (CKP), on students’ career aspirations, their confidence and wish to join the police along with the appropriateness of the module. This will inform the implementation of employability as part of the College of Policing-managed Police Education Qualifications Framework (PEQF). Design/methodology/approach A three-year longitudinal research study used mixed methods across four points in time to evaluate the impact on students studying the employability module. Findings The research suggests that the employability-focussed CKP was useful as an introduction to policing, it developed interest in the police and enhanced the confidence of learners applying to join. Lessons learnt from the CKP should be considered during the implementation of the PEQF. Research limitations/implications The ability to generalise findings across different groups is limited as other influences may impact on a learner’s confidence and employability. However, the implications for the PEQF curriculum are worthy of consideration. Practical implications As the police service moves towards standardised higher educational provision and evolution of policing as a profession, lessons can be learnt from the CKP with regards to the future employability of graduates. Originality/value Enhancing the employability evidence base, focussing on policing, the research identified aspects which may impact on graduates completing a degree mapped to the PEQF. The research is therefore of value to higher education and the professional body for policing.

Transforming higher education in Ghana in times of disruption: flexible learning in rural communities with high latency internet connectivity

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Harry Barton Essel ◽  
Dimitrios Vlachopoulos ◽  
Dickson Adom ◽  
Akosua Tachie-Menson
Keyword(s):  
Higher Education ◽  
Rural Communities ◽  
Online Teaching ◽  
Cell Phone ◽  
Teaching And Learning ◽  
Internet Connectivity ◽  
Content Type ◽  
Postgraduate Students ◽  
Video Teleconferencing ◽  
A Cell

Purpose The purpose of this study is to explore the characteristics and potential effects of teaching and learning through audio teleconferencing (dial-in) with a cell phone. In addition, the study aims to identify the associations between the audio teleconferencing and video teleconferencing in a 12-week postgraduate course. Design/methodology/approach The study is a cross-sectional survey conducted at the Department of Educational Innovations at the Kwame Nkrumah University of Science and Technology from March to June 2020. The purposive sampling technique was used to sample 100 postgraduate students who registered for a course in the department. The data for the study were collected using the System Usability Scale (SUS) and 17-item self-administered eQuestionnaire. Multiple Linear Regression analysis, ANOVA, Independent sample T-test and Mann–Whitney U-test were used to estimate the differences in course achievements of students who experienced education through audio teleconferencing and those who experienced education through video teleconferencing. Findings In total, 59% of the participating postgraduate students chose to attend the synchronous online lectures via audio teleconferencing (dial-in). The participants gave a high SUS score (SUS > 80.3; Grade A; Excellent) for audio conferencing service. Among the students in the audio teleconferencing cohort, the results evidenced a strong positive linear correlation, (r (57) = 0.79, p < 0.05), between the individual adjective ratings and the SUS scores. There was marginal significance among demography of students in the audio teleconference (AT) cohort with regards to their perception about the dial-in lecture. There was no statistically significant difference, (t (98) = 1.88, p = 0.063), in the achievement test for AT students and video teleconference (VT) students. The instructors and the students were satisfied with the AT. Practical implications Based on the students’ preference, AT offers equal benefit as VT with regards to system satisfaction and perceived quality of online teaching. AT, as teaching modality, should be an option for students who reside in communities with high latency internet connectivity. It is recommended that instructors are trained on how to engage and motivate students via AT. Originality/value Higher education institutions in Ghana are facing decisions about how to continue learning and teaching through flexible pedagogy, while keeping their faculty members and students protected from the COVID-19 pandemic. Many of these institutions have canceled the brick-and-mortar education and other conventional learning practices and have instructed faculty to adopt online teaching through synchronous video teleconferencing platforms. However, the learning experience is not the same for students who reside in remote or rural communities with low bandwidth. There is very little research in this topic, especially in developing countries like Ghana, and the present study aims to bridge the gap in the literature by exploring the characteristics and potential effects of teaching and learning through audio teleconferencing (dial-in) with a cell phone, in the context of a 12-week postgraduate course.

Total quality management elements and results in higher education institutions

2017 ◽  
Vol 25 (2) ◽  
pp. 206-223 ◽  
Author(s):  
Evangelos Psomas ◽  
Jiju Antony
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Performance Improvement ◽  
Research Study ◽  
Higher Education Institutions ◽  
Teaching Staff ◽  
Economic Downturn ◽  
Total Quality ◽  
Content Type

Purpose The purpose of this paper is to determine the main total quality management (TQM) elements adopted and the respective results achieved by higher education institutions (HEIs) in Greece. Design/methodology/approach A research study was designed and carried out in private sector Greek HEIs. Fifteen HEIs were approached through interviews based on a structured questionnaire. The measured variables of the TQM elements and results identified in the literature were used as the questionnaire items. Descriptive statistics were applied to determine the TQM elements mostly adopted and the results achieved by the HEIs. Findings According to the findings, the TQM elements mostly adopted by the Greek HEIs concern the following: student focus, leadership and top management commitment, strategic quality planning, process management and teaching staff and employee involvement. On the other hand, the most significant results achieved by the sample HEIs concern quality performance improvement, teaching staff and employee satisfaction, operational performance improvement and the positive impact on society. Research limitations/implications The subjective data collection involved chief executive officers of a small sample of HEIs operating in a European Union country. Thus, no advanced statistical methods could be applied. Based on these limitations, future research studies are recommended. Practical implications By focusing on specific TQM elements, an HEI can develop a robust TQM model, approach business excellence, which can, in turn, help the HEI apply for appropriate quality awards, and finally derive significant benefits. In doing so, an HEI can lay the foundations for being competitive in the current global context that is characterised by an economic downturn. Originality/value This study contributes to the literature by empirically determining the TQM elements mostly adopted as well as the respective results achieved by Greek HEIs in a period of economic downturn. This is the first research study in the field of TQM in higher education that has been carried out in Greece in a period where many service organisations, whether private or public, are making significant efforts to withstand the current downturn and achieve a sustainable growth.

Professional community and student engagement in higher education: rethinking the contributions of professional staff

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yaw Owusu-Agyeman ◽  
Enna Moroeroe
Keyword(s):  
Higher Education ◽  
Student Engagement ◽  
Teaching And Learning ◽  
Academic Staff ◽  
Professional Community ◽  
Professional Staff ◽  
Data Set ◽  
Content Type ◽  
Service Culture ◽  
The University

PurposeScholarly studies on student engagement are mostly focused on the perceptions of students and academic staff of higher education institutions (HEIs) with a few studies concentrating on the perspectives of professional staff. To address this knowledge gap, this paper aims to examine how professional staff who are members of a professional community perceive their contributions to enhancing student engagement in a university.Design/methodology/approachData for the current study were gathered using semi-structured face-to-face interviews among 41 professional staff who were purposively sampled from a public university in South Africa. The data gathered were analysed using thematic analysis that involved a process of identifying, analysing, organising, describing and reporting the themes that emerged from the data set.FindingsAn analysis of the narrative data revealed that when professional staff provide students with prompt feedback, support the development of their social and cultural capital and provide professional services in the area of teaching and learning, they foster student engagement in the university. However, the results showed that poor communication flow and delays in addressing students’ concerns could lead to student disengagement. The study further argues that through continuous interaction and shared norms and values among members of a professional community, a service culture can be developed to address possible professional knowledge and skills gaps that constrain quality service delivery.Originality/valueThe current paper contributes to the scholarly discourse on student engagement and professional community by showing that a service culture of engagement is developed among professional staff when they share ideas, collaborate and build competencies to enhance student engagement. Furthermore, the collaboration between professional staff and academics is important to addressing the academic issues that confront students in the university.

Do learning organizations learn? Higher education institutions and pandemic response strategies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael T. Miller
Keyword(s):  
Higher Education ◽  
Organizational Behavior ◽  
Structural Changes ◽  
Higher Education Institutions ◽  
Well Being ◽  
Content Type ◽  
Institutional Leadership ◽  
Response Strategies ◽  
Global Pandemic ◽  
The Usa

Purpose This study was designed to address the problem of how higher education institutions, as organizations designed to promote learning, responded to the COVID pandemic and the suspension of in-person instruction. The purpose of this paper was specifically to explore how institutions go about learning from the pandemic to better prepare themselves for the future that they will face. Design/methodology/approach A researcher-developed survey instrument was distributed electronically to 300 faculty leaders at randomly selected universities in the USA. With three follow-up e-mail requests, the survey had a 31% usable response rate. Findings Survey results indicated that institutional leadership did not make strong use of shared governance in responding to the COVID pandemic in creating operational response strategies. Further, institutions did not alter their policies or make structural changes to be more adept in facing the challenges of a global pandemic and its impact on the financial well-being of the institutions. Although institutions did make changes to their attitudes about students, these were not developmental changes but rather behavioral modification expectations. Originality/value This study drew upon data collected after the first three months of the global COVID pandemic, providing an important first-look at organizational behavior in response to a largely unplanned global event.

Factors contributing to Gen Z's deep learning: investigating undergraduates' course experience in Malaysian private higher education institutions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lei Mee Thien ◽  
Mi-Chelle Leong ◽  
Fei Ping Por
Keyword(s):  
Higher Education ◽  
Deep Learning ◽  
Significant Relationship ◽  
Teaching And Learning ◽  
Higher Education Institutions ◽  
Private Higher Education ◽  
Generic Skills ◽  
Content Type ◽  
Course Experience ◽  
Private Higher Education Institutions

PurposeThis study aims to examine the relationship between undergraduates' course experience and their deep learning approach and to identify areas of improvement to facilitate students' deep learning in the private higher education context.Design/methodology/approachData were collected from 844 Malaysian undergraduate students who studied in six private higher education institutions (HEIs) in Penang and Selangor. This study used partial least squares structural equation modelling (PLS-SEM) for data analysis.FindingsThe findings revealed that good teaching and appropriate assessment have no significant relationship with deep learning. Generic skills, clear goals and standards, appropriate workload and emphasis on independence are positively related to deep learning. Generic skills and emphasis on independence are two domains that deserve attention to enhance deep learning among undergraduates.Practical implicationsLecturers need to focus on to the cultivation of generic skills to facilitate students' deep learning. Student autonomy and student-centred teaching approaches should be empowered and prioritised in teaching and learning.Originality/valueThe current study has its originality in providing empirical findings to inform the significant relationship between dimensions of course experience and deep learning in Malaysian private HEIs. Besides, it also identifies the areas of improvement concerning teaching and learning at the private HEIs using importance-performance matrix analysis (IPMA) in a non-Western context.

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