scholarly journals Supplier performance assessment

2019 ◽  
Vol 27 (2) ◽  
pp. 817-838 ◽  
Author(s):  
Kristina Romule ◽  
Ozlem Bak ◽  
Claudia Colicchia ◽  
Sarah Shaw
Keyword(s):  
Performance Assessment ◽  
Performance Measures ◽  
Content Type ◽  
Implementation Challenges ◽  
Academic Literature ◽  
Delivery Performance ◽  
Supplier Performance ◽  
Manufacturing Company ◽  
Internal Business Process

Purpose The discussion of supplier performance assessment and implementation challenges has been evidenced well in the academic literature. However, the analysis of supplier performance assessment has been limited in terms of inclusion of suppliers’ perspective, especially in terms of what key performance indicators they deem to be relevant and aligned with their goals. Therefore, the purpose of this paper is to shed light on supplier performance assessment, taking into account both manufacturing company’s and suppliers’ perspective, to evaluate to what extent the utilised performance measures are beneficial to all parties. Design/methodology/approach Based on literature review on supplier performance assessment, ten categories of performance measures were established and explored in a case study involving a UK manufacturing company and its suppliers. A questionnaire was distributed to the manufacturing company and their 30 suppliers, resulting with a total of 41 responses. Findings From the established ten categories only five categories were highly rated which were: net profits, flexibility and responsiveness, delivery performance and time and cycle time, product quality and availability, which were aligned to financial and internal business process categories. Research limitations/implications This study focused on a UK-based company and its relationship with its suppliers and how performance measures were assessed within this context. A further study needs to be conducted in terms of comparing the results of the study to other companies’ supplier performance assessment. Originality/value The research on the topic of supplier performance assessment often relates to measurement and highlights measures for assessing suppliers’ performance to a particular industry or area of performance measurement. Hence, this study embeds three distinctive angles including the academic literature on supplier performance assessment, suppliers’ and the manufacturing company’s perspectives.

Integrating problem- and project-based learning into sustainability programs

2014 ◽  
Vol 15 (4) ◽  
pp. 431-449 ◽  
Author(s):  
Arnim Wiek ◽  
Angela Xiong ◽  
Katja Brundiers ◽  
Sander van der Leeuw
Keyword(s):  
Project Based Learning ◽  
Content Type ◽  
Implementation Challenges ◽  
Institutional Structures ◽  
The World ◽  
The Usa ◽  
Ultimate Objective ◽  
Sustainability Problems ◽  
Faculty Surveys

Purpose – The article aims to describe the problem- and project-based learning (PPBL) program and the institutional context at Arizona State University’s School of Sustainability (SOS), with the goal of offering experience-based guidance for similar initiatives in sustainability programs around the world. Design/methodology/approach – This case study presents the diverse PPBL activities that SOS offers on the undergraduate and the graduate levels and examines the institutional structures in place that support these activities. Data were collected through literature and document reviews, observations, interviews, student evaluations and faculty surveys. Findings – The review of the PPBL program at SOS illustrates a case of successfully inaugurating a PPBL program in sustainability at a major university in the USA. Yet, a key challenge for this program and similar programs around the world is how to maintain the institutional momentum and make advances after the initial takeoff. SOS is attempting to address this issue by developing greater program cohesion and coordination, synthesizing past products and learning, monitoring and evaluating impacts, and developing PPBL training programs for faculty and graduate students. Practical implications – The experiences and findings presented can help other programs to articulate the benefits of a PPBL initiative, anticipate implementation challenges and successfully support their own PPBL initiatives through adequate institutional structures. The review points to the fact that the major impact on both student learning and outcomes for partner organizations is achieved through a concerted effort by the organization as a whole. Successful PPBL programs require both top-down commitments from the administration and bottom-up drive from interested faculty and students. Originality/value – This case study discusses the PPBL program at SOS. The findings can inform and support the ongoing transformation in sustainability education with the ultimate objective to build students’ capacities to address and solve wicked sustainability problems in the real world, competently collaborating with partners from government, business and civil society.

The vegan shift in the Australian animal movement

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nick Pendergrast
Keyword(s):  
Animal Studies ◽  
Animal Movement ◽  
Sociological Theory ◽  
Environmental Benefits ◽  
Critical Animal Studies ◽  
Content Type ◽  
Academic Literature ◽  
Wide Range ◽  
Resource Mobilisation

PurposeThis article explores the different ways in which the vegan turn within the animal advocacy movement in Australia has played out for two organisations, Animal Liberation Victoria (ALV) and Animals Australia. Previous research has found that this promotion of veganism has occurred to varying degrees for different organisations and this article will analyse some of these variations in greater depth, drawing on the sociological theory of resource mobilisation.Design/methodology/approachThis article provides a case study on the campaigning of ALV and Animals Australia on the issue of the dairy industry, as well as an overview of their histories, with a focus on the changing level of vegan campaigning over time. In order to explore this issue, this article will draw on the campaigning materials of the organisations studied, a wide range of academic literature and interviews with key figures from both of these organisations.FindingsLarger organisations have a limited ability to regularly promote a vegan message due to their need to bring in a large amount of resources to sustain costs such as their office costs and paid staff. It is more grassroots organisations that have far greater scope to consistently and strongly promote a vegan message, although they reach fewer people.Social implicationsThe increasing uptake of veganism will have important implications for animals as well as for human health and the environment. The environmental benefits of veganism become even more significant in light of the urgent need to tackle the substantial threat of climate change.Originality/valueThis article is a contribution to the expanding field of critical animal studies as well as to the literature on sociology and animals. It builds on the limited amount of existing sociological literature on vegan activism and contributes an analysis in Australian context.

An integrated fuzzy-based multi-criteria decision-making approach for the selection of an effective manufacturing system

2018 ◽  
Vol 25 (1) ◽  
pp. 280-296 ◽  
Author(s):  
Ram Prakash ◽  
Sandeep Singhal ◽  
Ashish Agarwal
Keyword(s):  
Decision Making ◽  
Manufacturing Systems ◽  
Manufacturing System ◽  
Research Work ◽  
Sustainable Growth ◽  
Multi Criteria Decision Making ◽  
Content Type ◽  
Manufacturing Company ◽  
Selection Of

Purpose The research paper presents analysis and prioritization of barriers influencing the improvement in the effectiveness of manufacturing system. The purpose of this paper is to develop an integrated fuzzy-based multi-criteria decision-making (F-MCDM) framework to assist management of the case company in the selection of most effective manufacturing system. The framework helps in prioritizing the manufacturing systems on the basis of their effectiveness affected by the barriers. Design/methodology/approach In this paper, on the basis of experts’ opinion, five barriers have been identified in a brain-storming session. The problem of prioritization of manufacturing system is a multi-criteria decision-making (MCDM) problem and hence is solved by using the F-MCDM approach using dominance matrix. Findings Manufacturing systems’ effectiveness for Indian industries is influenced by barriers. The prioritization of manufacturing systems depends on qualitative factor decision-making criteria. Among the manufacturing systems, leagile manufacturing system is given the highest priority followed by lean manufacturing system, agile manufacturing system, flexible manufacturing system and cellular manufacturing system. Research limitations/implications The selection of an appropriate manufacturing system plays a vital role for sustainable growth of the manufacturing company. In the present work, barriers which influence the effectiveness of manufacturing system have been identified. On the basis of degree of influence of barriers on the effectiveness of the manufacturing system, five alternative manufacturing systems are prioritized. The framework will help the management of the case company to take reasonable decision for the adoption of the appropriate manufacturing system. Practical implications The results of the research work are very useful for the manufacturing companies interested in analyzing the alternative manufacturing systems on the basis of their effectiveness and their sensitivity toward various barriers. The management of Indian manufacturing company will take decision to adopt a manufacturing system whose effectiveness is least sensitive toward barriers. Effectiveness of such manufacturing system will improve with time without having retardation due to barriers. With improved effectiveness of the manufacturing system, the manufacturing company would be able to survive with global competition. The result of the present work is based on the inputs from the case company and may vary for the other manufacturing company. In the present work, only five alternative manufacturing systems and five barriers have been considered. To obtain the better result, MCDM approach with more number of alternative manufacturing systems and barriers might be considered. Originality/value The research work is based on the fuzzy analytic hierarchy process framework and on the case study conducted by the authors. The work carried out is original in nature and based on the real-life case study.

Implementing a Lean Six Sigma standardized toolset in a manufacturing company: a case study

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nikolaos A. Panayiotou ◽  
Konstantinos E. Stergiou ◽  
Vassilis Chronopoulos
Keyword(s):  
Case Studies ◽  
Six Sigma ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Lean Six Sigma ◽  
Small Scale ◽  
Manufacturing Companies ◽  
Content Type ◽  
Manufacturing Company

PurposeThe first purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing company operating in South East Europe in order to understand the importance of critical success factors (CSFs) in LSS adoption and to find out the benefits that the company gained. The second purpose is to propose a standardized toolset based on DMAIC phases, for the application of LSS in small scale projects, in order to facilitate LSS adoption by more manufacturing companies.Design/methodology/approachThis case study is based on the interlacement of the Yin's method about case studies and the DMAIC method for the improved deployment of LSS.FindingsThe analysis of this case study shows that the company attained to benefit financially, operationally and organizationally from the implementation of LSS. The already existing mentality of CI inside the company helped the project procedure and the application of changes and improvements fulfilling LSS adoption CSFs.Practical implicationsThe paper constructs a toolset and studies the role of CSFs in order to achieve the desirable benefits in a manufacturing environment, constituting a guide for future LSS initiatives.Originality/valueAs stated by literature reviews, even though there are several papers concerning LSS implementation in the manufacturing sector, there is a need for more case studies papers, such as this one, in order to enrich the literature. In this paper, it is also the first time that a specific toolset for small scale projects is proposed based on to DMAIC which can be implemented in further LSS projects.

How to visualize performance measures in a manufacturing SME

2017 ◽  
Vol 21 (4) ◽  
pp. 337-350 ◽  
Author(s):  
Carina Larsson ◽  
Anna Syberfeldt ◽  
Kristina Säfsten
Keyword(s):  
Literature Review ◽  
Empirical Research ◽  
Continuous Improvement ◽  
Performance Measures ◽  
Oral Presentation ◽  
Visual Communication ◽  
Design Methodology ◽  
Literature Survey ◽  
Content Type

Purpose The purpose of this paper is to identify strengths and weaknesses in the communication of performance measures and propose guidelines for the visualization of performance measures supporting continuous improvement (CI) in manufacturing small and medium-sized enterprises (SMEs). The goal is to help manufacturing SMEs improve their communication of performance measures, thereby improving performance, and strengthening the company. Design/methodology/approach This paper draws on both theoretical and empirical research. It begins with a literature review of theoretical guidelines for the visualization of performance measures. This theoretical information is then supplemented with a case study and a survey, both carried out at the Vara plant, a manufacturing SME with well-developed communication of performance measures. The case study involved all organizational levels in the company and focused on identifying strengths and weaknesses in visual communication of performance measures supporting CI. The information acquired from the literature survey and the case study was then used as the basis for a survey of the employees in one department as regards their perception, understanding and opinion of visual communication of performance measures. The analysis of the results led to the development of guidelines and a substantive proposal improving visualization of performance measures in this specific company, and in manufacturing SMEs in general. Findings A model for the visualization of performance measures supporting CI in the company was carried out. The guidelines proposed for all such visualizations are as follows: keep the visualization as simple as possible without compromising understanding, use symbols and colors consistently, use simple words and do not include too much information in the visualization. The study also shows that it is important to support a written visualization with an oral presentation to explain the results. Originality/value The originality of this paper lies in its focus on the visualization of performance measures in manufacturing SMEs and the guidelines and proposals developed.

scholarly journals Analysing the temporal dynamics of model performance for hydrological models

2008 ◽  
Vol 5 (6) ◽  
pp. 3169-3211 ◽  
Author(s):  
D. E. Reusser ◽  
T. Blume ◽  
B. Schaefli ◽  
E. Zehe
Keyword(s):  
Time Series ◽  
Performance Assessment ◽  
Performance Measures ◽  
Hydrological Model ◽  
Temporal Dynamics ◽  
Model Performance ◽  
High Dimensional ◽  
High Temporal Resolution ◽  
Headwater Catchment

Abstract. The temporal dynamics of hydrological model performance gives insights into errors that cannot be obtained from global performance measures assigning a single number to the fit of a simulated time series to an observed reference series. These errors can include errors in data, model parameters, or model structure. Dealing with a set of performance measures evaluated at a high temporal resolution implies analyzing and interpreting a high dimensional data set. This paper presents a method for such a hydrological model performance assessment with a high temporal resolution and illustrates its application for two very different rainfall-runoff modeling case studies. The first is the Wilde Weisseritz case study, a headwater catchment in the eastern Ore Mountains, simulated with the conceptual model WaSiM-ETH. The second is the Malalcahuello case study, a headwater catchment in the Chilean Andes, simulated with the physics-based model Catflow. The proposed time-resolved performance assessment starts with the computation of a large set of classically used performance measures for a moving window. The key of the developed approach is a data-reduction method based on self-organizing maps (SOMs) and cluster analysis to classify the high-dimensional performance matrix. Synthetic peak errors are used to interpret the resulting error classes. The final outcome of the proposed method is a time series of the occurrence of dominant error types. For the two case studies analyzed here, 6 such error types have been identified. They show clear temporal patterns which can lead to the identification of model structural errors.

Impacts of marketing decisions on delivery performance and flexibility of the operations area

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marcos Eduardo Finger ◽  
Daniel Pacheco Lacerda ◽  
Luis Riehs Camargo ◽  
Fábio Sartori Piran ◽  
Ricardo Augusto Cassel ◽  
...  
Keyword(s):  
Longitudinal Case Study ◽  
Levels Of Abstraction ◽  
Content Type ◽  
Delivery Performance ◽  
Marketing Operations ◽  
Marketing Operation ◽  
Technological Intensity ◽  
Functional Areas ◽  
A Company

PurposeThe purpose of this paper is to investigate the relations in the Marketing/Operations interface through the analysis of data of the operational reality of a Brazilian company with a low technological intensity. The study aims to quantify and determine the impacts of marketing decisions on delivery performance and on flexibility of the operations area.Design/methodology/approachA longitudinal case study was conducted and the variables used in the model were derived from established theories and were evaluated with artificial neural networks. The case of a food manufacturing company was selected to reflect the relations in the marketing/operations interface of a low technological intensity enterprise.FindingsThe results show that the decisions on Place/Channel, Price and Product dimensions of marketing exert a significant impact on flexibility and delivery performance of the operation area.Research limitations/implicationsThe findings of the case study cannot be generalised and the outcomes are specific to just one firm. However, the approach lends itself to replication, particularly within low technological intensity companies.Originality/valuePrior studies have focussed on coordination among functional areas as marketing and operations at higher levels of abstraction. The study contemplate empirical propositions through the data analysis of a company with a low technological intensity that can be used to improve managers' decisions and alignment in the Marketing/Operation Interface.

How the smart governance model shapes cities? Cases from Europe

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Demokaan Demirel
Keyword(s):  
Communication Technology ◽  
Smart City ◽  
Smart Cities ◽  
Content Type ◽  
Academic Literature ◽  
Governance Model ◽  
Information And Communication ◽  
Smart Governance ◽  
City Models

Purpose This study aims to discuss the transformational effect of the smart governance concept, which is one of the complementary elements of the smart city concept and to explain the change in governance structures according to the developments in information and communication technology. Design/methodology/approach In this study, the case study as one of the qualitative research methods is preferred, and smart city models of Barcelona, Amsterdam, Kocaeli and Ankara are examined. Findings In the research, scientific studies in the academic literature were evaluated according to the content analysis, and as a result of this analysis, the cities examined were grouped as “beginner,” “medium” and “advanced.” In the group, the characteristics of smart cities and the services they offer were taken into account. In this context, smart governance methods and their transformational effects are analyzed. Originality/value The most important contribution of this study to the literature is to identify the important characteristics of developed and successful smart city initiatives and to encourage their application to other developing world cities as a best practices model.

Blockchain performance in supply chain management: application in blockchain integration companies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Leo Hong ◽  
Douglas N. Hales
Keyword(s):  
Supply Chain ◽  
Performance Assessment ◽  
Performance Measures ◽  
Design Methodology ◽  
Systematic Approach ◽  
Assessment Model ◽  
Content Type ◽  
Management Application ◽  
Performance Domains ◽  
Relevant Factors

PurposePerformance assessment of blockchain in the supply chain requires a systematic approach because of its interdisciplinary and multiobjective nature. Hence, four types of performance domains are identified, namely, environmental, economic, customer and information.Design/methodology/approachThe following methodologies have been utilized: (1) literature review to find relevant factors, (2) factor analysis to validate factors and (3) DEMATEL theory to find the cause and effect relationships amongst performance measures.FindingsAn integrated holistic performance assessment model incorporating the 4 criteria and 25 subcriteria is applied.Originality/valueThis is the first paper to analyze blockchain performance in an industry setting.

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