DRAA e-resources usage statistics services in China: research and practice

2018 ◽  
Vol 36 (6) ◽  
pp. 1043-1061
Author(s):  
Lan Ye ◽  
Wei Yang ◽  
Weiming Lin

PurposeThis paper aims to share some experiences and practical activities related to the use and management of usage data in the Digital Resource Acquisition Alliance of Chinese Academic Libraries (DRAA) as a reference for library consortia engaged in providing usage statistics services of e-resources to member libraries.Design/methodology/approachA literature review and online survey are used to analyze the research and practice of e-resources usage statistics conducted internationally. The case of DRAA is introduced to present how DRAA develops usage statistics services and promotes the implementation of the Standardized Usage Statistics Harvesting Initiative (SUSHI) to deliver usage statistics to member libraries. Future developments and enhancements are also described.FindingsThe main actions taken by DRAA to develop usage statistics services are as follows: development of the DRAA Usage Statistics Portal to provide a single point of access to usage statistics from participating publishers on behalf of member libraries; development of a SUSHI client, taking the lead in promoting SUSHI implementation to automatically obtain usage statistics in Chinese academic libraries; establishment of a working group on usage statistics and the China Academic Library and Information System/DRAA Standards and Recommended Practices Research Task Group to form a long-term mechanism for monitoring and gathering usage statistics; and strengthening of the understanding and application of standards and best practices for libraries and vendors in China. Scheduled enhancements in the future include a deep analysis and utilization of usage statistics, the promotion of Counting Online Usage of NeTworked Electronic Resources and SUSHI to Chinese academic resource publishers and raising awareness about normalizing usage statistics.Originality/valueThis paper has pertinence and wider implications for library consortia engaged in providing e-resources usage statistics services to member libraries.

2016 ◽  
Vol 117 (1/2) ◽  
pp. 94-104 ◽  
Author(s):  
Tibor Koltay

Purpose – The purpose of this paper is to identify tasks and roles that academic libraries have to fulfil to react to the developments brought in by the appearance of Research 2.0. Design/methodology/approach – A review of current literature about the topic was performed. Findings – Literature used reveals that currently, there is a need for providing information literacy (IL) education (mainly in the form of data literacy), providing research data services (RDSs) (addressing data quality and data citation), raising awareness of faculty members on different issues and providing individual support to them. Originality/value – The paper intends to be an add-on to the body of knowledge about academic library support to researchers.


2015 ◽  
Vol 43 (4) ◽  
pp. 722-736 ◽  
Author(s):  
Andrew Brenza ◽  
Michelle Kowalsky ◽  
Denise Brush

Purpose – This paper aims to develop a better understanding of student worker perceptions of academic libraries in an effort to improve student worker training, position structure and, ultimately, their perceptions of the library. The value of student reference assistants extends well beyond the completion of assigned library tasks. Specifically, student reference assistants can be important community voices and advocates for academic libraries, spreading, by word-of-mouth, the kinds of library services available to students and their relevance to the academic community. Consequently, it is essential to gain an understanding of how student workers perceive the academic library as a result of their employment. Design/methodology/approach – This paper uses an informal, anonymous online survey of student reference assistants to gather information on student worker perceptions of the library. Questions focus on student workers’ understanding of library services and resources as well as on the library’s mission and purpose. An analysis of student responses is provided in light of four “ideal” perceptions which the librarians hold for all students. Findings – Overall, student worker responses to the survey generally aligned with the ideal perceptions. However, misalignments suggest the need for training that focuses on the development of a broader understanding of the library’s role in the academic community. Practical implications – The paper can help academic librarians gain insight on how student workers understand the role of the library within the larger academic community and how positive student worker perceptions can be leveraged for outreach purposes. Originality/value – This paper examines an important aspect of student worker perception that has generally been overlooked in the literature.


2016 ◽  
Vol 34 (1) ◽  
pp. 24-41 ◽  
Author(s):  
Saleh A. Al-Baridi

Purpose The purpose of this paper is to develop and present a working model for consortia of academic libraries in Saudi Arabia. It is based on the American model of consortia operating at all levels, including local, state and region. The American consortia are highly developed, functional and have a large membership of small-, medium- and large-size libraries and are good models to be followed by other countries. Design/methodology/approach An email survey questionnaire (with seven closed-ended and four open-ended questions) was distributed to ten selected US academic library consortia to obtain relevant information on various operational facets and policies they have adopted. Findings The survey results will provide useful information to help develop a workable consortia model for Saudi Arabia. If implemented successfully, the Saudi model is expected to motivate other library groups at provincial and national levels in Saudi Arabia and regional level in the Arabian Gulf Region. Research limitations/implications The survey is aimed at gathering relevant information about the experiences of ten selected US academic libraries as members of various consortia. Originality/value While the project will start with academic libraries only, it may open membership for other libraries not only in Saudi Arabia but also for libraries of the Gulf Cooperation Council countries. The other scenario could be that instead of joining Saudi consortia, the libraries may decide to develop their own consortia.


2014 ◽  
Vol 35 (1/2) ◽  
pp. 15-36 ◽  
Author(s):  
Ana Maria Balenbin Fresnido ◽  
Joseph Marmol Yap

Purpose – The concept of academic library consortium emerged in the Philippines in the 1970s evidenced by the successive establishment of three consortia namely, the Academic Libraries Book Acquisition Services Association (ALBASA) in 1973, the Inter-Institutional Consortium (IIC) (now South Manila Inter-Institutional Consortium) in 1974, and the Mendiola Consortium (MC) in 1975. This paper aims to find out the experiences and status of selected academic library consortia in the Philippines, namely, the Academic Libraries Book Acquisitions Systems Association, Inc. (ALBASA), the American Corners (also known as American Studies Resource Center (ASRC) in some areas), the Aurora Boulevard Consortium Libraries, Inc. (ABC), the Davao Colleges and University Network (DACUN), the Inter University Consortium (IUC), the Intramuros Library Consortium (ILC), the Mendiola Consortium (MC), the Ortigas Center Library Consortium (OCLC), and the South Manila Inter institutional Consortium (SMI-IC) specifically in terms of the objectives of the different consortia, the activities they undertake and how such relate to the set objectives, the benefits they have enjoyed or continue to enjoy, the issues they have encountered as well as success/failure factors experienced by libraries in joining the different consortia. Design/methodology/approach – The sample was derived from the review of literature, which also served as basis to come up with the list of existing academic library consortia. The respondents were selected based on the Philippine Association of Academic and Research Librarians (PAARL) directory. Communication was sent via email, telephone, scheduled personal interview and social networking sites (e.g. Facebook). A total of 13 out of 23 (56.52 percent) respondents accomplished the survey questionnaires which were distributed online and manually. Descriptive statistics was used to analyze the results. Findings – Results of the study revealed that the role academic library consortia play in the development of academic libraries is crucial particularly in the promotion of professional development and resource sharing. As technology greatly influences the way libraries do things, the varying level of technological development among consortium member libraries confirmed to be a major challenge being faced by them today. While majority of the surveyed consortia assessed themselves to be successful, it is evident that there is lack of congruence between the consortia's objectives and undertakings. Originality/value – The paper is a modest contribution to the dearth of literature in Philippine academic library consortia. It also is the first study conducted measuring the success of selected academic consortia and identifying the factors contributing to their success/failure.


2015 ◽  
Vol 116 (7/8) ◽  
pp. 358-368 ◽  
Author(s):  
Heather Michele Moorefield-Lang

Abstract – The purpose of this paper is to analyze the user agreements of makerspaces in public and academic libraries. User agreements, also known as maker agreements, user forms and liability forms, can be very important documents between library patrons, staff and faculty. User agreements are similar to the earlier creation of acceptable use policies for technology use in libraries. The author of this study will delve into the user agreements created for public and academic libraries across the USA. Design/methodology/approach – The researcher used content analysis to investigate 24 different user agreements written for public and academic library makerspaces. NVivo qualitative data analysis software was integrated into this research to aid in the breakdown of commonalities across terms, themes and purpose within the user agreements. Findings – Although makerspaces are a very exciting topic in the field of library science at this time, the implementation of a maker learning space is still new to many libraries. Creating a user agreement for a makerspace is newer still. Most user agreements in this study were six months to a year old. Some consistencies found across makerspace user agreements include liability waivers, permissions for minors, safety, copyright and technology replacement costs. Originality/value – At this time, most publications on makerspaces are held in the realm of popular publications (blogs, magazines, zines, etc.). The body of peer-reviewed and scholarly research on makerspaces is growing. Makerspace user agreements are new to this growing field of interest, and a content analysis of these documents will pave the way for the writing of future forms.


2019 ◽  
Vol 40 (5) ◽  
pp. 313-326 ◽  
Author(s):  
Andrew Martin Cox ◽  
Stephen Pinfield ◽  
Sophie Rutter

Purpose The purpose of this paper is to conceptualise the issues of alignment for changing academic libraries by using and extending McKinsey’s 7S model. Design/methodology/approach Theoretical work was conducted to consider and extend the 7S model for the situation of academic libraries. Empirical data were then used to confirm the value of these extensions and suggest further changes. The data to support the analysis were drawn from 33 interviews with librarians, library and non-library academics and experts, and a survey of UK library staff. Findings In the academic library context, the 7S model can be usefully extended to include three library functions (stuff, space and services) and users. It can also include institutional influences and stakeholders, and aspects of the external environment or situation, including suppliers and allies. The revised model then provides a useful framework within which data about library change can be analysed. Perceived barriers to successful performance fit the model and enable the identification of seven challenges of alignment. Research limitations/implications The resulting model has potential applications such as in the structuring analysis of academic library performance, mapping future directions of development and for exploring variations across the sector and internationally. Practical implications The revised model can be used by practitioners to think through their own strategic position and to act to shape their future, in the light of seven major areas of alignment. Originality/value The paper extends a well-known model used in strategy, to produce a more comprehensive, sector-specific analytic tool.


2016 ◽  
Vol 17 (3) ◽  
pp. 224-240 ◽  
Author(s):  
Michelle H. Brannen ◽  
Sojourna J. Cunningham ◽  
Regina Mays

Purpose Assessment activities in academic libraries continue to grow as libraries explore assessment endeavors. Ranging from basic stats gathering and reporting to surveys, focus groups, and usability studies and beyond. Many practitioners are finding it necessary to create new processes and programs, with little guidance. The purpose of this paper is to paint a broad picture of assessment activities in Association of Research Libraries (ARL) university libraries with the goal of creating a resource for libraries developing or improving their assessment programs. Design/methodology/approach A survey was developed that asked questions about assessment personnel, activities, mission, and website. A total of 113 surveys were sent to academic library members of ARL. Survey results were analyzed to compile a list of recommended good practices for assessment and working with assessment committees in academic libraries. Findings The investigators had a response rate of 43 percent. The open-ended nature of the survey questions allowed for the respondents to specifically narrow down the problems and opportunities inherent in library assessment committees. Originality/value This study takes the temperature of the current state of assessment programs in ARL libraries, demonstrating the growth of assessment programs. It begins to document the practices of these libraries, particularly in regards to the sometimes informal and hard to track use of committees and other in-house collaborations, as a first step toward developing best practices for the field. The results illuminate productive areas for further study, including investigating how to measure a culture of assessment and maximizing impact of assessment information presented on assessment websites.


2020 ◽  
Vol 41 (6/7) ◽  
pp. 355-368 ◽  
Author(s):  
Dennis N. Ocholla ◽  
Lyudmila Ocholla

PurposeIn this paper, we refer to the World Economic Forum in Davos, Switzerland, in 2016, where the concept of the Fourth Industrial Revolution (4IR) was coined by Klaus Schwab, with the reference that it would be building on “the Third, the digital revolution” and would be “characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres”. While acknowledging that the 4IR will impact on everything, everywhere, including research and libraries, we conceptualize 4IR, and we compare current academic library services/trends in South Africa with 4IR requirements, through the analysis of 26 public university library websites.Design/methodology/approachBesides conceptualization of 4IR, a content analysis of websites of 26 public universities’ libraries in South Africa was achieved followed up with verification of the data by respective libraries through a preliminary research report circulated to them by email. 23 areas were identified as the trends in academic libraries, which included free Wi-Fi in the libraries; 24/7 study areas and access to library resources on and off campus; research commons; makerspace; borrowing ICTs (e.g. laptops); e-resources; e-catalogues; research data services (RDS; RDM, IR); open scholarship; information literacy and reference/bibliographic tools, library as a publisher, among others. Data obtained were captured in Excel and analyzed by the research questions.FindingsThe 4IR concept does not occur often in literature, in relation to academic libraries, but it is implied. The findings show that the libraries are responding well to the revolution through their services, with remarkable innovation and creativity on display. There was a 64% presence of the analyzed trends/services in the libraries, with emerging trends/services such as library as a publisher (4%), robotics/AI (4%), makerspace (8%), RDS (27%), borrowing of ICTs/devices (19%) and user experience (19%) scoring low, while information literacy and digital scholarship (e.g. IR) (88%), e-catalogue and e-resources (92%), group study area (85%) and off campus access (77%) scoring above 75%. The scatter of the trends/services among the university libraries is noted for knowledge sharing of best practice.Research limitations/implicationsIn order to improve accordance with trends, academic libraries have to be better resourced, accessed and used, as well as improve web visibility. The study expects library services to be responsive, resourced and accessible anytime and anywhere, and it provides a conceptual framework and a benchmark for further research and exploration in the country, region and perhaps elsewhere.Practical implicationsThe study can be used for benchmarking current and future academic library services in Africa. The conceptual framework provides an agenda for theoretical discussions and deliberations.Social implicationsThe trends, framework and 4IR representations in the study can inform theory and practice in LIS, particularly in Africa.Originality/valueLinking 4IR to current and future library services provides a tool for academic libraries services benchmarking and development and provides a conceptual framework for theoretical and practical debates and implementation. The study is quite current and appropriate for the ongoing discussions of 4IR implications to academic libraries.


2020 ◽  
Vol 40 (9/10) ◽  
pp. 1021-1039
Author(s):  
Kaz Stuart ◽  
Mark A. Faghy ◽  
Elaine Bidmead ◽  
Ruth Browning ◽  
Catriona Roberts ◽  
...  

PurposeThis paper proposes a biopsychosocial (BPS) analysis of COVID-19 experiences which enhances understanding of complex and interrelated factors and leads to the proposition of a BPS recovery framework.Design/methodology/approachOnline narrative research was used to explore people's experiences of COVID-19 and was conducted over a four-month period. The call was distributed via a short open-ended qualitative online survey advertised on social media platforms and 305 responses came from across England.FindingsThe findings illustrate people with a narrow range of BPS characteristics experienced over a wide range of BPS impacts which are nuanced, complex and dynamic. Left unaddressed these may create future adverse BPS characteristics. An integrated BPS framework for recovery is proposed to avoid such further negative outcomes from the pandemic.Research limitations/implicationsThe sample contained a bias in age, gender and living arrangements.Practical implicationsThe paper offers a clear framework to enable integrated holistic recovery/regrowth planning.Social implicationsUsing the framework would reduce social and health inequities which have been recently deepened by COVID-19 in the long-term.Originality/valueThe paper is original in its use of a BPS analytical framework.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Rafi ◽  
Zheng Jian Ming ◽  
Khurshid Ahmad

PurposeThe study aims to expand the literature on evaluating the performance of professionals and academic libraries, rationalizing management and providing reliable services to the academic community. The performance assessment model covers the four components (management competence, professional experience, financial add/projects and library services) in the context of the knowledge management model.Design/methodology/approachBased on quantitative data, the study defines a set of assumptions for testing the four components of performance evaluation within a knowledge management framework to develop appropriate and robust models for improving employee performance and library services. The structural equation model has been applied to sample data from 339 administrative librarians at 190 universities in Pakistan.FindingsStatistical evidence confirms that the applicability of the proposed performance-based model enhances management competence, makes accurate decisions, develops professional skills and strengthens human resource organization and knowledge management techniques in developing the efficiency of academic libraries.Practical implicationsIn the long term, academic leaders and policymakers value investment in the professional development of top library management as they participate in the decision-making process. Organizing training for service employees, supporting innovative research projects and providing library technology infrastructures ultimately improve academic performance and research when integrated into the knowledge management model.Originality/valueSo far, comprehensive literature on performance and knowledge management has been published separately. However, based on the key data collected by senior library administrators using the structured research questionnaire, the comprehensive performance evaluation research based on a knowledge management model is innovative to improve academic library services and close the literature gap.


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