scholarly journals User agreements and makerspaces: a content analysis

2015 ◽  
Vol 116 (7/8) ◽  
pp. 358-368 ◽  
Author(s):  
Heather Michele Moorefield-Lang
Keyword(s):  
Content Analysis ◽  
Academic Libraries ◽  
Technology Use ◽  
Academic Library ◽  
The Body ◽  
Library Science ◽  
Learning Space ◽  
Content Type ◽  
The Usa ◽  
Qualitative Data Analysis Software

Abstract – The purpose of this paper is to analyze the user agreements of makerspaces in public and academic libraries. User agreements, also known as maker agreements, user forms and liability forms, can be very important documents between library patrons, staff and faculty. User agreements are similar to the earlier creation of acceptable use policies for technology use in libraries. The author of this study will delve into the user agreements created for public and academic libraries across the USA. Design/methodology/approach – The researcher used content analysis to investigate 24 different user agreements written for public and academic library makerspaces. NVivo qualitative data analysis software was integrated into this research to aid in the breakdown of commonalities across terms, themes and purpose within the user agreements. Findings – Although makerspaces are a very exciting topic in the field of library science at this time, the implementation of a maker learning space is still new to many libraries. Creating a user agreement for a makerspace is newer still. Most user agreements in this study were six months to a year old. Some consistencies found across makerspace user agreements include liability waivers, permissions for minors, safety, copyright and technology replacement costs. Originality/value – At this time, most publications on makerspaces are held in the realm of popular publications (blogs, magazines, zines, etc.). The body of peer-reviewed and scholarly research on makerspaces is growing. Makerspace user agreements are new to this growing field of interest, and a content analysis of these documents will pave the way for the writing of future forms.

The challenges and opportunities of marketing academic libraries in the USA

2006 ◽  
Vol 27 (6/7) ◽  
pp. 494-504 ◽  
Author(s):  
Helen H. Spalding ◽  
Jian Wang
Keyword(s):  
Academic Libraries ◽  
Academic Library ◽  
Content Type ◽  
Organizational Goals ◽  
Innovative Methods ◽  
Library Users ◽  
Challenges And Opportunities ◽  
The Usa ◽  
Value Of Marketing ◽  
Library Marketing

PurposeThe purpose of this paper is to explore the value of marketing in academic libraries and how the marketing concept is applied in practice to marketing academic library services through the experiences of academic libraries across the USA.Design/methodology/approachThe paper focuses on using marketing as a managerial tool to accomplish strategic organizational goals and objectives, discusses challenges and opportunities in academic library marketing, presents examples demonstrating innovative methods that academic libraries have used to market their images and services, and offers suggestions for developing marketing plans and strategies.FindingsThe paper finds that market research allows libraries to understand better the points of view of their student and faculty library users, as well as the perspectives of campus administrations and the community external to the college. The result is that the library is more successful in gaining visibility and support for its efforts, and library users are more successful in making the best use of the services available to them to meet their academic and research goals.Originality/valueThe paper offers practical solutions for academic libraries in the global community.

scholarly journals Makerspaces: a beneficial new service for academic libraries?

2017 ◽  
Vol 66 (4/5) ◽  
pp. 201-212 ◽  
Author(s):  
Robert Curry
Keyword(s):  
Academic Library ◽  
Field Work ◽  
Original Research ◽  
Library Services ◽  
Extensive Literature ◽  
Learning Space ◽  
Content Type ◽  
Template Analysis ◽  
The Usa ◽  
The One

Purpose The purpose of this paper is to start exploring the possibilities for makerspaces to function as a new learning space within academic library services in higher education (HE). This original research study ask two key questions: How is learning achieved and supported in makerspaces? What can academic library services bring to the effective organisation and support of makerspaces? Design/methodology/approach An extensive literature review is followed by a template analysis (King, 2012) of data from an online forum of three professionals operating makerspaces in academic library services in the USA and a discussion incorporating relevant educational theory and philosophy. Findings The three overarching learning themes found were: experiential learning (Dewey, 1909; Kolb, 1984), communities of practice (Lave and Wenger, 1991) and self-efficacy through social learning (Bandura, 1997). Research limitations/implications The one-week forum of three professional library staff provided detailed and informative data. Substantial field work with students will also be required to see how far this professional lens has provided insight into how students are learning and supported in these and other makerspaces. Social implications The wider cultural implications are examined, including the potential social value of makerspaces as transformative creative spaces empowering communities and individuals. Originality/value This is the first study to date on the potential educational value of makerspaces within HE, and the specific support academic library services can offer if they choose to host a makerspace (including teaching information, digital and critical literacies).

scholarly journals Beyond books: the concept of the academic library as learning space

2016 ◽  
Vol 117 (5/6) ◽  
pp. 308-320 ◽  
Author(s):  
Lee Fallin
Keyword(s):  
Academic Libraries ◽  
Academic Library ◽  
User Engagement ◽  
Learning Spaces ◽  
Learning Space ◽  
Content Type ◽  
Spatial Approach ◽  
Wide Range ◽  
Conceptual Paper

Purpose The paper aims to explore the issues surrounding the user conceptualisation of academic libraries. The paper will solidify the role of academic libraries as learning spaces and problematise how libraries are conceptualised by users. Design/methodology/approach The paper is a literature-based conceptual paper and draws on a wide range of literature to challenge the concept of academic libraries and presents how they are becoming reframed as different spaces. Findings The paper argues that the concept of a library is at risk. While libraries have undergone substantial changes, the concept of a library has lingered. This paper demonstrated that libraries need to proactively engage users in this debate. Originality/value The spatial approach taken by this paper demonstrates the complicity behind the user conceptualisation of libraries. Developing an understanding of this process is an important foundation for libraries to develop their user engagement.

Delivering the message

2017 ◽  
Vol 35 (1) ◽  
pp. 81-91 ◽  
Author(s):  
Heather Michele Moorefield-Lang
Keyword(s):  
Professional Development ◽  
Case Studies ◽  
Academic Library ◽  
Peer Instruction ◽  
Online Programs ◽  
Content Type ◽  
Pull Out ◽  
The Usa ◽  
Qualitative Data Analysis Software ◽  
Online Radio

Purpose The purpose of this paper is to describe the use of podcasts, online radio broadcasts, YouTube channels, and other technology medium to deliver information and professional development to peers in the field and professionals in librarianship. Design/methodology/approach This paper explores five case studies of librarians and library professionals who have created online programs specifically geared to the field using technologies such as podcasting, YouTube channels, Twitter Chats, and Google Hangouts. The case studies include librarians in the public, academic, and school settings as well as one professional from The American Library Association. Interviews via Google Hangouts took place to gather information for each narrative. NVivo 10 qualitative data analysis software was used to pull out themes and commonalities among narratives. Some examples include, intended audience, program focus, platform topics, technology, and challenges. Findings Face-to-face delivery of information and professional development can be difficult with librarians and professionals located across the USA and the world. These five interviewees share new opportunities and examples in the delivery of training and information in the field of librarianship without ever needing to leave an office or desk. Originality/value Podcasting in librarianship is a topic of modest popularity but it is typically used with students and at the academic library level where the topics of podcasts and libraries are addressed. The topics of podcasts, online radio broadcasts, and other technologies in librarian peer-to-peer instruction and professional development are uncharted territory in the field of scholarly research. This piece opens research to multiple opportunities in both practice and scholarship in how technology can aid in professional development and information delivery to peers and practitioners in the field.

Exploring academic libraries’ use of Twitter: a content analysis

2015 ◽  
Vol 33 (6) ◽  
pp. 1002-1015 ◽  
Author(s):  
Sultan M. Al-Daihani ◽  
Suha A. AlAwadhi
Keyword(s):  
Content Analysis ◽  
Academic Libraries ◽  
Information Science ◽  
Descriptive Analysis ◽  
Academic Library ◽  
Library And Information Science ◽  
Science Literature ◽  
Content Type ◽  
Patterns Of Communication ◽  
Library Marketing

Purpose – This research aims to analyze academic libraries’ Twitter content and present a categorization framework for the study of their tweets. Design/methodology/approach – The research adopted a statistical descriptive analysis in addition to a content analysis of the tweets. Consequently, many categories and subcategories were created to classify the tweets according to different aspects. A total of 17 academic library accounts were examined. Findings – The findings show that academic libraries used Twitter as a multifaceted tool. “News and announcements” received the highest score as the type of information most often posted on Twitter by libraries, followed by “library collections” and “library services”. The subcategories that received the highest scores were “library marketing and news”, “answers and referrals” and “books”. Academic libraries showed a penchant for posting links more often than other content. Other results show different patterns of communication and interaction between libraries and their Twitter followers. Practical implications – The categorization of tweets provides a framework for understanding how academic libraries use Twitter. Originality/value – As little research can be found in the library and information science literature on Twitter content analysis, this research is expected to contribute significantly. It will also support academic libraries and librarians in using Twitter more efficiently and effectively.

Overcoming imposter syndrome: the adventures of two new instruction librarians

2019 ◽  
Vol 47 (3) ◽  
pp. 331-342
Author(s):  
Jessica Martinez ◽  
Meredith Forrey
Keyword(s):  
Academic Libraries ◽  
Information Science ◽  
Academic Library ◽  
Library Science ◽  
Work Environments ◽  
First Year ◽  
Library And Information Science ◽  
Library Instruction ◽  
Content Type ◽  
Imposter Phenomenon

Purpose New librarians rarely feel fully prepared for academic library instruction. This could be attributed to many factors in both Master of Library and Information Science programs and work environments. Imposter syndrome or imposter phenomenon is a common way this insecurity manifests. Imposter phenomenon, first defined in 1978, is an individual’s feeling that they will be exposed as a fraud, regardless of how qualified or knowledgeable they actually are. Throughout the first year as new instruction librarians, the authors tracked their experiences with instruction and the imposter phenomenon. This paper aims to illuminate how imposter phenomenon impacts library instruction, provide suggestions for individual librarians and identify what academic libraries can do institutionally to mitigate feelings of fraudulence among their employees. Design/methodology/approach This paper outlines the history and symptoms of imposter phenomenon, focusing on its presence in libraries. The authors draw on existing literature in psychology and library science, their own experience and a survey of 172 librarians. Suggestions for best practices for easing imposter phenomenon are then discussed based on the experiences of the authors and survey respondents. Findings This paper suggests several ways to ease the feelings of imposter phenomenon among those employed in academic libraries. Research limitations/implications This paper is based on the authors’ experiences, as well as a survey of 172 librarians. The survey was self-selecting, so the results may be skewed, but the themes apparent throughout the responses indicate that imposter phenomenon in libraries is pervasive and warrants further research. Practical implications The recommendations presented in this paper will provide new librarians and library administrators with concrete ways to identify and ameliorate imposter phenomenon among new instruction librarians. Originality/value Though imposter phenomenon has gained popular attention in wider society, extant research has not sufficiently addressed its role in the realm of academic library instruction. Given that most MLIS programs focus on theory rather than practice, finding ways to give new instruction librarians confidence in their positions is an area of research that warrants more exploration.

Web 2.0 applications' usage and trends in top US academic libraries

2014 ◽  
Vol 32 (1) ◽  
pp. 120-138 ◽  
Author(s):  
Frank Boateng ◽  
Yan Quan Liu
Keyword(s):  
Web 2.0 ◽  
Academic Libraries ◽  
Academic Library ◽  
Participation Rate ◽  
Social Bookmarking ◽  
Content Type ◽  
Main Research ◽  
The Us ◽  
The Usa ◽  
Library Websites

Purpose – This paper aims to explore Web 2.0 technologies usage and trends in the top 100 US academic libraries as exemplified through the academic library websites. Design/methodology/approach – The top 100 universities were selected from the US News & World Report's (USNWR) 2013 ranked list's top 100 of the best colleges in the USA. Content analysis was used in terms of quantitative approach. A checklist was developed as the main research instrument based on other checklists and questionnaires. Each of the selected university library websites was visited within a period of two weeks to explore implementation and usage of web tools, including SNS, blog, RSS, wikis, podcast/vodcast, and social bookmarking/tagging. Findings – All 100 academic libraries had a social media presence on Facebook and Twitter, making SNS the most widely applied Web 2.0 tool. The wiki was the least applied Web 2.0 technology, with a 34 percent participation rate. Blog was the second most popular tool with a 99 percent participation rate, followed by RSS and IM/Chat with 97 percent and 91 percent respectively. The vodcast and podcast had 47 percent and 46 percent participation rates respectively, while social bookmarking/tagging were also used by 39 percent of the academic libraries. Research limitations/implications – This study is completely based on publicly available data regarding usage of Web 2.0 applications. Web 2.0 tools used on library intranets were not analyzed for this study. Outcomes suggest that academic libraries are increasingly using Web 2.0 applications to promote themselves, enhance library services, and highlight resources to patrons. Originality/value – This is the first research that draws an overall picture of the usage and trends of Web 2.0 applications in the top 100 US academic libraries. This study demonstrates some noticeable patterns regarding usage, trends, and adoption which are relevant to how Web 2.0 applications are perceived and used within academic libraries. The study provides academic libraries with helpful information to better meet their user needs by effectively applying Web 2.0. Additionally, library managers, librarians and other libraries may also find this research beneficial as they plan to deploy Web 2.0.

A qualitative investigation of patrons’ experiences with academic library research consultations

2017 ◽  
Vol 45 (1) ◽  
pp. 18-37 ◽  
Author(s):  
Emily Rogers ◽  
Howard S. Carrier
Keyword(s):  
Content Analysis ◽  
Academic Libraries ◽  
Qualitative Methodology ◽  
Academic Library ◽  
Qualitative Investigation ◽  
Analysis Model ◽  
Consultation Service ◽  
Content Type ◽  
Library Research ◽  
Reference Librarians

Purpose This paper aims to report the findings of a qualitative investigation of student patrons’ experiences with research consultations provided by reference librarians at a comprehensive university located in the southern USA during 2014. Design/methodology/approach Data were collected through recorded interviews with patrons who had recently experienced a reference consultation with one of eight professional reference librarians during a semester. The recorded data were transcribed verbatim and the transcripts subjected to content analysis. The qualitative data analysis model selected was that of a conventional, inductive content analysis. Findings One principal finding demonstrates the need for marketing of the reference consultation service; participants were surprised at the service’s availability. Other findings illustrate the value participants placed on individual attention from a librarian, perceived librarian expertise, the consultation environment and student/librarian engagement. Research limitations/implications Limitations to this study include a small participant pool of undergraduate student patrons, mainly majoring in humanities disciplines. The findings therefore are limited in the confidence with which they can be generalized to larger populations. Practical implications The reference consultation remains an integral part of the services offered by an academic library’s reference department; libraries should market consultations accordingly. Academic libraries that do not operate on a subject specialist model should consider strategies for maximizing benefit when matching available staff to consultation requests. Social implications This study provides evidence for the value of one-to-one reference service through research consultations provided to library patrons in academic libraries serving institutions of the type described in the research. Originality/value A qualitative methodology, using content analysis of lengthy interviews with participants, provides considerable insight into academic library patrons’ attitudes toward the reference consultation service.

Academic library leadership in the digital age

2015 ◽  
Vol 36 (4/5) ◽  
pp. 300-314 ◽  
Author(s):  
Binh P. Le
Keyword(s):  
Survey Research ◽  
Web Sites ◽  
Academic Libraries ◽  
Leadership Skills ◽  
Academic Library ◽  
Digital Age ◽  
Content Type ◽  
Library Leadership ◽  
The Usa ◽  
The Web

Purpose – The purpose of this paper is to focus on academic library leadership in the digital age. Primarily, the goals are to identify: first, the top five major challenges facing academic library leadership; second, the top five most important leadership skills required for effective academic library leadership; and finally, the top five best ways to develop these academic library leadership skills. Design/methodology/approach – A survey was conducted to elicit responses from individuals who hold senior library leadership positions in American academic libraries throughout the USA. The participants were identified through several means: the web sites of the ALA and its divisions; the web sites of American universities; referrals; and the author’s professional contacts. To simplify the survey research process, e-mails including the survey research questions were sent to potential participants. In all, 38 invitations (n=38) were sent out to large and medium-size academic libraries throughout the USA. Over 36.8 percent (n=14) of the participants returned the survey. The participants represent a wide spectrum of libraries. Findings – The top five major challenges are how to: demonstrate the library values to the university community, operate the library under fiscal uncertainty, retrofit outdated library facilities to accommodate new services, strike a balance between digital and print materials, and keep the library staff trained and current. The top five essential academic library leadership attributes are: vision, integrity, management skills, collaboration skills, and communication skills. The top five best ways to acquire these skills include the need to have mentors, to attend leadership development programs, to gain practical library leadership experience, to seek leadership roles, and to know oneself. Originality/value – Research in this area is rather limited. As a result, this study will contribute to the academic library leadership literature and help current and aspiring academic library leaders worldwide with insightful leadership lessons needed to lead academic libraries successfully in this transformational era.

The role of academic libraries in research data service (RDS) provision

2017 ◽  
Vol 35 (4) ◽  
pp. 783-797 ◽  
Author(s):  
Holly H. Yu
Keyword(s):  
Academic Libraries ◽  
Academic Library ◽  
Research Data ◽  
The Body ◽  
Data Service ◽  
Academic Institutions ◽  
Content Type ◽  
Research Libraries ◽  
Body Of Knowledge ◽  
Current State

Purpose Propelled by fast-evolving computational technology and cloud-based data storage, the increasing ease in research data collection is outstripping the capacity in research data service (RDS) in academic institutions. To illustrate the challenges and opportunities in providing RDS, the author provides a systematic review of the RDS offered in academic institutions and libraries by combining existing literature and survey data collected from the Association of Research Libraries (ARL) and the Association of College and Research Libraries (ACRL). In addition, the RDS websites of 2013 ARL survey-participating institutions are also examined. The aim of the paper is to provide an environmental scan of the current state of RDS provision in academic institutions, to add to the body of knowledge of RDS development, and to inform and enable academic libraries to make strategic RDS plans. Design/methodology/approach The paper analyzes the strategies used and levels of RDS provided by reviewing recent literature, exploiting existing survey data from ARL and ACRL, and examining RDS websites of the 2013 ARL survey-participating institutions, in areas that reflect the life cycle of RDS provision including research data management planning, metadata consultation and tool provision, data archiving, institutional repository provision and data sharing and access. Findings The overall offerings of the library-led research data services in ARL research-intensive institutions have shown signs of increasing. Increased engagement and expanded scope and level of services are two noticeable trends in academic library RDS provision. Academic libraries are taking advantage of open access repositories by advising researchers to use the available resources alongside their local repositories for data safe-keeping and sharing. Discussions on RDS policy and infrastructure development are inadequate or largely non-existent. Originality/value Through systematically reviewing current literature, drawing on the results of available surveys on RDS offerings by academic libraries conducted between 2009 and 2014 and examining and further reviewing the websites of these 2013 ARL survey-participating institutions, the author presents the current state of academic library activities in RDS provision, and provides a critical evaluation of the scope and level of services currently being offered in academic libraries, and the opportunities in RDS development, to add to the body of knowledge of RDS provision by academic institutions.

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