What do post-disaster reconstruction project success indicators look like? End-user’s perspectives

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shawn Hezron Charles ◽  
Alice Chang-Richards ◽  
Tak Wing Yiu
Keyword(s):  
Factor Analysis ◽  
End Users ◽  
Content Type ◽  
Empirical Success ◽  
Project Outcomes ◽  
Iron Triangle ◽  
Success Indicators ◽  
Reconstruction Project ◽  
Project Objectives ◽  
Post Disaster

Purpose This paper aims to investigate the emergence of new success measures for buildings and infrastructure post-disaster reconstruction projects, beyond the traditional ”iron triangle”, which have gained prominence with the increased involvement of clients and end-users in these projects. Consequently, the industry is obliged to reconsider the critical factors regarding what constitutes a successful outcome from the perspectives of these stakeholders. Design/methodology/approach Data was gathered from end-users in four Caribbean islands using a questionnaire survey on eight empirical success indicators obtained from an extensive systematic literature review. To elicit a ranking and correlations amongst the end-user’ perspectives on the indicators, factor analysis and structural equation modelling techniques (SEM) were conducted. Findings The factor analysis found “safety” to be the most important empirical success measure, while “change” ranked the least important. Correlation analysis using SEM identified two new composite indicators, namely, “competence” with delivering timely and quality environmentally friendly and sustainable projects and “adaptability” in ensuring project objectives reflect beneficiaries’ expectations amidst internal and external influences, to be critical of end-users’ measurement indicators that describe their assessment mechanism. Measurement and structural models validated “safety” and “satisfaction” to be the highest loading variables in the two composites, respectively. Research limitations/implications The research focussed on findings in English language articles; therefore, any claim to a complete list of indicators from the literature can be amiss. Practical implications Results confirm the traditional “iron triangle” of time, cost and quality to be limited in assessing reconstruction project outcomes and the views and expectations of the potential beneficiaries need to be factored in the planning, design, execution and post-handover stages in all reconstruction projects. Originality/value This paper was very specific in its attempt to investigate new success indicators for reconstruction project outcomes, aiming to assist with developing comprehensive project objectives that resonate with all stakeholder groups.

scholarly journals Nigeria’s construction industry: barriers to effective communication

2017 ◽  
Vol 24 (4) ◽  
pp. 652-667 ◽  
Author(s):  
Obuks Augustine Ejohwomu ◽  
Olalekan Shamsideen Oshodi ◽  
Ka Chi Lam
Keyword(s):  
Factor Analysis ◽  
Construction Industry ◽  
Attribution Theory ◽  
Construction Projects ◽  
Effective Communication ◽  
Content Type ◽  
Team Members ◽  
Research Outcome ◽  
Past Experiences ◽  
Project Objectives

Purpose Communication plays an important role in the quality of the relationship, trust and collaboration among construction project teams. Literature suggests that effective communication is vital for achieving improved project performance. The purpose of this paper is to identify and assess the barriers to effective communication in the Nigerian construction industry, using attribution theory paradigm. Design/methodology/approach Questionnaires detailing 15 barriers to effective communication were administered to consultants and contractors engaged in the Nigerian construction sector. In total, 100 valid responses were analysed using mean score, factor analysis and factor score. Findings Unclear project objectives, ineffective reporting systems and poor leadership were ranked as the most significant barriers to effective communication. Factor analysis uncovered that the principal reasons responsible for ineffective communication include: managerial and technical barriers and credibility and background barriers. Practical implications The results provide information on barriers which needs to be addressed in order to improve communication in construction projects in Nigeria. There is a need to conduct post-completion reviews of construction projects so that project team members can learn and share knowledge on past experiences. Although the present study was conducted in the Nigerian context, it is envisaged that the research outcome will be widely applicable to other developing countries. Originality/value The study provides insights on the perceived barriers to effective communication in Nigerian construction projects. The paper presents the direction for further research aimed at improving communication in construction projects in Nigeria.

scholarly journals Advantages and limitations of community-based post-disaster housing reconstruction projects

2016 ◽  
Vol 7 (4) ◽  
pp. 420-431 ◽  
Author(s):  
Taufika Ophiyandri ◽  
Dilanthi Amaratunga ◽  
Kaushal Keraminiyage
Keyword(s):  
Design Methodology ◽  
Construction Process ◽  
Structured Interviews ◽  
Community Based ◽  
Content Type ◽  
Multiple Case ◽  
Multiple Case Studies ◽  
Reconstruction Project ◽  
Housing Reconstruction ◽  
Post Disaster

Purpose The purpose of this paper is to discuss the advantages and limitations of the implementation of a community-based method in post-disaster housing reconstruction. Design/methodology/approach The research was based on multiple case studies in the implementation of a community-based post-disaster housing reconstruction project (CPHRP) in Indonesia. Data were gathered by conducting semi-structured interviews and a questionnaire survey. Findings The research reveals 22 advantages of a CPHRP. Four advantages can be categorised as highly significant. They are create sense of ownership, fit to local culture/customs/wisdom, build beneficiaries’ confidence and minimize corruption. There are some advantages that cannot be delivered if the housing reconstruction is conducted using a contractor-based approach. It was also found that psychological advantages are more dominant than the physical advantages. Despite its numerous advantages, CPHRP has limitations. First, it requires a long pre-construction process and, second, there is a limitation with regard to the capacity of implementer and there are limitations within the community itself. Originality/value This paper is very specific because it attempts to discover the advantages and limitations of a CPHRP.

scholarly journals Measuring ERP System Success: Success Indicators and Structural Equation Modelling Approach

2021 ◽  
Vol 12 (3) ◽  
pp. 3736-3746
Author(s):  
Ovais Ahmed R Et.al
Keyword(s):  
Factor Analysis ◽  
Structural Equation ◽  
End Users ◽  
Erp Systems ◽  
End User ◽  
Erp System ◽  
Success Measurement ◽  
Success Indicators ◽  
System Success ◽  
Structured Questionnaire

The study aims to analyse the system success of ERP Systems functioning at a leading Coal Producer Company in Odisha. The study is divided into two parts in the first part universal success indicators from the literature of ERP success measurement will be tested using factor analysis. In the second part of the study how factors influencing the success of ERP systems will be analysed using the updated G.Gable model by Princely Ifinedo. Data will be collected regarding 27 success indicators through a structured questionnaire from the end-users of ERP systems working at a Leading Coal Producer Company in Odisha. The sample size will be 330 i.e., at Confidence Level of 95(Ninety-Five)%  and Confidence Interval of 5(Five)% for a total end-user population of 3300. A hypothesis is formulated and data analysis will be conducted by SPSS for Factor analysis and AMOS for SEM. The result obtain will show that whether success indicators are present or absent in the ERP Systems working at Leading Coal Producer Company in Odisha. Based on the presence or absence of success indicators through the data received from the end-users we can clearly say that whether ERP Systems implemented has served its purpose fully or partially

Developing a perceptual distance monitor for client-contractor collaborations

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
H.J. Christian van der Krift ◽  
Arjan J. van Weele ◽  
Josette M.P. Gevers
Keyword(s):  
Survey Data ◽  
Predictive Validity ◽  
Structural Equation ◽  
Project Managers ◽  
Equation Modeling ◽  
Content Type ◽  
Perceptual Distance ◽  
Project Outcomes ◽  
Project Objectives ◽  
The Impact

Purpose This study aims to propose a tool for conceptualizing and operationalizing perceptual distance in client-contractor collaborations: the perceptual distance monitor (PDM). This paper explains how this monitor was developed and used to examine the impact of perceptual distance on project outcomes. Design/methodology/approach This paper developed the PDM by gathering quantitative survey data from client and contractor representatives. Structural equation modeling tested the predictive validity of perceptual distance on project outcomes. Findings The PDM enables a valid and reliable assessment of the perceptual distance between client and contractor in projects. Moreover, the PDM shows that project outcomes suffer if parties have different perceptions of project objectives, project managers’ competences and the level of trust in the collaboration. These findings confirm the predictive validity of the PDM. Research limitations/implications The study builds on survey data representing dyadic perceptions from 38 measurements in collaborative projects. This paper may not have identified all the effects of perceptual distance on project outcomes, as the analyses were conducted at the project level. This research underlines the importance of gathering dyadic data for studies in interorganizational settings. Practical implications Perceptual distance can be expected between clients and contractors, and higher perceptual distance is generally associated with lower project outcomes. Using the PDM, project managers can concretize, discuss and monitor this perceptual distance over time. The PDM provides project managers with a useful tool to prevent the escalation of conflicts and project failure. Originality/value Based on agency theory and social identity theory, this study provides a unique and validated conceptualization and operationalization of perceptual distance between client and contractor in interorganizational collaborations and supply chains.

scholarly journals Sustainable construction and the versatility of the quantity surveying profession in Singapore

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dr Temitope Omotayo ◽  
Sin Wen Tan ◽  
Damilola Ekundayo
Keyword(s):  
Factor Analysis ◽  
Common Knowledge ◽  
Sustainable Construction ◽  
New Paradigm ◽  
Content Type ◽  
Carbon Cost ◽  
Cost Planning ◽  
Success Indicators ◽  
Quantity Surveying ◽  
The Impact

PurposeThe changing role of quantity surveyors in the new paradigm of sustainable construction requires studies into new competencies and skills for the profession. The impact of sustainable construction on quantity surveying services, engagement and how they manage challenges provided an indication of the success indicators of the quantity surveying profession in meeting the sustainable construction needs.Design/methodology/approachA five-point Likert scale was developed from the list of quantity surveying firms in Singapore. An 85% response rate from 60 quantity surveying firms contacted in this study provided 51 responses. Descriptive statistics and factor analysis were employed to evaluate the findings.FindingsThe factor analysis categorised the drivers derived from the literature into awareness of sustainable construction, adversarial role on green costing; carbon cost planning; valuing a sustainable property; common knowledge of sustainable construction; and lack of experience in sustainable construction.Social implicationsThe research findings supported the idea of increased sustainable construction skills in quantity surveying education, research and training.Originality/valueThe dearth of quantity surveyors with sustainable construction experience must focus on quantity surveying professional bodies and higher education. The quantity surveying profession needs reskilling in green costing and carbon cost planning to meet the needs of sustainable construction.

Personalized cloud service review analysis based on modularized ontology

2020 ◽  
Vol 44 (5) ◽  
pp. 953-975
Author(s):  
Emna Ben-Abdallah ◽  
Khouloud Boukadi ◽  
Mohamed Hammami ◽  
Mohamed Hedi Karray
Keyword(s):  
Knowledge Base ◽  
Positive Impact ◽  
Cloud Service ◽  
Service Evaluation ◽  
End Users ◽  
Cloud Services ◽  
Limited Information ◽  
Content Type ◽  
Ontology Language ◽  
Modular Ontology

PurposeThe purpose of this paper is to analyze cloud reviews according to the end-user context and requirements.Design/methodology/approachpropose a comprehensive knowledge base composed of interconnected Web Ontology Language, namely, modular ontology for cloud service opinion analysis (SOPA). The SOPA knowledge base will be the basis of context-aware cloud service analysis using consumers' reviews. Moreover, the authors provide a framework to evaluate cloud services based on consumers' reviews opinions.FindingsThe findings show that there is a positive impact of personalizing the cloud service analysis by considering the reviewers' contexts in the performance of the framework. The authors also proved that the SOPA-based framework outperforms the available cloud review sites in term of precision, recall and F-measure.Research limitations/implicationsLimited information has been provided in the semantic web literature about the relationships between the different domains and the details on how that can be used to evaluate cloud service through consumer reviews and latent opinions. Furthermore, existing approaches are lacking lightweight and modular mechanisms which can be utilized to effectively exploit information existing in social media.Practical implicationsThe SOPA-based framework facilitates the opinion based service evaluation through a large number of consumer's reviews and assists the end-users in analyzing services as per their requirements and their own context.Originality/valueThe SOPA ontology is capable of representing the content of a product/service as well as its related opinions, which are extracted from the customer's reviews written in a specific context. Furthermore, the SOPA-based framework facilitates the opinion based service evaluation through a large number of consumer's reviews and assists the end-users in analyzing services as per their requirements and their own context.

“Mind the gap”: to succeed in marketing politics, think of social media innovation

2019 ◽  
Vol 36 (6) ◽  
pp. 806-817
Author(s):  
Patrick Amfo Anim ◽  
Frederick Okyere Asiedu ◽  
Matilda Adams ◽  
George Acheampong ◽  
Ernestina Boakye
Keyword(s):  
Social Media ◽  
Factor Analysis ◽  
Political Participation ◽  
Political Efficacy ◽  
Customer Relationship ◽  
Political Marketing ◽  
Content Type ◽  
Young Voters ◽  
Mediating Role ◽  
The Relationship

Purpose This paper aims to explore the relationships between political marketing via social media and young voters’ political participation in Ghana. Additionally, this study examines the mediating role political efficacy plays in enhancing the relationship. Design/methodology/approach With a positivist mindset, and adopting the survey strategy, data gathered from the questionnaire administered from the sampled 320 young voters (18-29 years) in Greater Accra were quantitatively analyzed. An exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling (SEM) were used to assess and confirm the proposed scales validity and the relationships of the research model. Findings The study revealed that a political party or candidate’s ability to achieve political participation from Ghanaian young voters’ is dependent on how effective they build customer relationship or gaining visibility through social media. In addition, the study showed that political efficacy mediates the relationship between customer relationship building or gaining visibility through social media and political participation among Ghana young voters. Thus, young voters in Ghana must see themselves to have a say in the affairs of political parties through the political messages they gather from social media platforms to enhance their political participation activities. Practical implications The results of this paper will enable political marketers and politicians not only in Ghana but across the globe, to better understand how social media as a communication tool could be used to positively influence users’ political participation. Originality/value Considering the uniqueness of this study in a Ghanaian context, this paper is the first of its kind to use the social capital theory in examining the mediating role political efficacy plays in enhancing the relationship between political marketing on social media and young voters’ political participation.

Continuity and change in housing and settlement patterns in post-earthquake Gujarat, India

2015 ◽  
Vol 6 (2) ◽  
pp. 140-155 ◽  
Author(s):  
Jennifer Erica Duyne Barenstein
Keyword(s):  
Building Materials ◽  
Longitudinal Research ◽  
Social Consequences ◽  
Spatial Organisation ◽  
Content Type ◽  
Social Transformations ◽  
Continuity And Change ◽  
Efficiency Cost ◽  
Building Culture ◽  
Post Disaster

Purpose – This paper aims to examine people's strategies to regain control over the socio-spatial organisation of their villages and transform their agency-built houses in culturally meaningful places post-disaster. In the aftermath of a disaster, building processes are often taken over by external agencies whose approach towards reconstruction is governed by considerations such as safety, efficiency, cost-effectiveness and – in some cases – also by an explicit will to trigger social transformations. As a result, reconstruction often entails dramatic changes in settlement location and morphologies, housing designs, building materials and construction processes. Design/methodology/approach – Based on an ongoing interdisciplinary empirical research project focusing on communities’ patterns of adaptation to post-disaster relocated settlements in India, the paper examines people’s strategies to regain control over the socio-spatial organisation of their villages and to transform their agency-built houses in culturally meaningful places. Findings – The paper shows that people are not passive recipients of external agencies’ often culturally insensitive project and that they have the capacity to transform externally imposed notions of appropriate housing to meet their cultural- and livelihood-specific needs. Based on a micro-level case study of a village in Gujarat, it is argued that underestimating communities’ capacity to rebuild their own houses and villages and the failure to recognise the inherent functionality of local housing and building culture often entail not only missing the opportunity to enhance their resilience but also, in some cases, may lead to increasing their vulnerability. Originality/value – This paper presents a rare example of longitudinal research, calling attention to the long-term impacts of post-disaster reconstruction. It is of particular interest to scholars and humanitarian agencies concerned about the social consequences of relocation and reconstruction after natural disasters.

Understanding dimensionality of children’s food shopping behaviour in retail stores

2016 ◽  
Vol 118 (2) ◽  
pp. 450-463 ◽  
Author(s):  
Jyoti Vohra ◽  
Pavleen Soni
Keyword(s):  
Factor Analysis ◽  
Family Income ◽  
Food Advertising ◽  
Hierarchical Regression ◽  
Retail Stores ◽  
Content Type ◽  
Sales Personnel ◽  
Food Shopping ◽  
Shopping Behaviour ◽  
Promotional Strategies

Purpose – Marketers try to influence food shopping behaviour of children through various in-store food promotional strategies (FPS). These in-store FPS comprise of attractive packaging, accessibility, availability of foods in wide varieties and presence of helpful and friendly sales personnel. However, little is known about how children buy and the extent to which these marketing strategies are successful. Hence, the purpose of this paper is to investigate food shopping behaviour of children in retail stores and to study the effectiveness of in-store FPS and demographic factors (age and gender of child and monthly family income) on food shopping behaviour of children. Design/methodology/approach – Data have been collected from 473 mothers of children in age category four to 11 years. Data have been analysed through descriptive statistics (means and standard deviations), bivariate correlations, exploratory factor analysis, confirmatory factor analysis and hierarchical regression analysis. Findings – The study explores and validates four factor structure of food shopping behaviour of children in retail stores in Indian settings. These factors include children’s active assessment of foods, impact of availability and variety on children’s purchases, influence of TV food ads on children’s purchases and influence of packaging on children’s food purchases. Further, the findings also reveal that in-store FPS are truly effective in influencing food shopping behaviour of children. Practical implications – Marketers may highlight packaging attributes in food advertisements as they can help escalate food purchase requests of children in retail stores. In addition to this, food advertising is strongly associated with assessment of foods in retail stores and looking for availability of advertised foods in retail stores. This suggests that food advertising as a medium of communication should not be ignored. However, sales personnel can also be used more effectively as they are seen to help children in identifying availability and variety of foods in retail stores. Originality/value – As no such study has been conducted so far (to the best of researcher’s knowledge), this study potentially helps in bridging gaps in literature.

Parent-adolescent conflict and choice of conflict resolution strategy

2016 ◽  
Vol 27 (1) ◽  
pp. 88-115 ◽  
Author(s):  
Rashmi Singh ◽  
J. K. Nayak
Keyword(s):  
Factor Analysis ◽  
Conflict Resolution ◽  
Structural Equation ◽  
Content Type ◽  
Conflict Resolution Strategies ◽  
Adolescent Conflict ◽  
Conflict Resolution Strategy ◽  
Resolution Strategy ◽  
The Impact ◽  
Resolution Strategies

Purpose – The purpose of this paper is to investigate the impact of family communication patterns (FCPs) on adolescents’ choice of conflict resolution strategies during family holiday planning. Design/methodology/approach – The paper is framed by and builds on the literature on the adolescents’ choice of conflict resolution strategies and the FCP. The sample was collected using a survey among 400 adolescents in India. Exploratory factor analysis, confirmatory factor analysis and structural equation modelling have been used to analyse the data. Findings – The paper provides a significant relationship between FCP and the choice of conflict resolution strategies. The study findings suggested that adolescents’ choice of resolution strategy depends on the type of communication environment in the family. It has been seen that adolescents have more say in concept-oriented families and use different types of resolution strategies compared to socio-oriented families. Practical implications – The present study has considerable implications for the marketers and the academicians. Through FCP, marketers will be able to segment the families and, hence, may introduce efficient and competent marketing strategies and promotional campaigns. Originality/value – The paper offers insights into the choice of conflict resolution strategy by adolescents’ in different FCPs. The study has originality and offers value to marketers as it focuses on adolescents, and explores their perceptions about their influence during the decision process.

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