Toward collaborative networking among innovation laboratories: a conceptual framework

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Atia Bano Memon ◽  
Kyrill Meyer ◽  
Muhammad Nawaz Tunio
Keyword(s):  
Conceptual Framework ◽  
Ad Hoc ◽  
Design Science ◽  
Innovation Process ◽  
Science Research ◽  
Business Organizations ◽  
Content Type ◽  
Collaborative Networking ◽  
Horizontal Collaboration ◽  
Collaborative Activities

Purpose The purpose of this paper is to suggest a conceptual framework of collaborative networking among structurally and functionally varying types of Innovation Laboratories, which will enable them to leverage upon diverse competencies of each other and thereby facilitate their clients (business organizations) throughout the innovation process. Design/methodology/approach The conceptual framework proposed herein is oriented around design science research, whereby the important constructs underpinning the development of framework are identified from existing literature. The framework is based upon two constructs, service-based categorization of extant Innovation Laboratories, and concepts of horizontal and vertical modes of inter-InnoLab collaboration (collaboration among Innovation Laboratories). The framework is subsequently developed in iterations based on experts’ views and discussions. Findings The conceptual framework presents eight different opportunities of interconnection among Innovation Laboratories including the four horizontal collaboration possibilities as network of mentors, network of process intermediaries, network of resource providers and network of network coordinators which are followed by four subsequent vertical collaboration possibilities among these horizontal collaboration networks. The proposed collaborative network of Innovation Laboratories enables undertaking of complete innovation process with four possible entry and four possible exit points for business organizations. Originality/value The conceptual framework proposed herein is first of its kind to suggest a worldwide collaborative networking among Innovation Laboratories. The applicability and usefulness of the framework is supported by the existing ad hoc type individual collaborative activities being exercised by different kinds of Innovation Laboratories as reported by Innovation Laboratory facilitators and observed in practical field.

scholarly journals Toward robotic process automation implementation: an end-to-end perspective

2019 ◽  
Vol 26 (2) ◽  
pp. 405-420 ◽  
Author(s):  
Filipa Santos ◽  
Rúben Pereira ◽  
José Braga Vasconcelos
Keyword(s):  
Literature Review ◽  
Case Studies ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Business Organizations ◽  
Process Automation ◽  
Content Type ◽  
Robotic Process Automation ◽  
Reducing Costs

Purpose Robotic process automation (RPA) seeks to automate business processes, using software robots that interact with systems through their user interface, improving efficiency and reducing costs. However, some critical steps, such as identifying processes suitable for RPA automation, can have a tremendous impact in organizations if a wrong process is selected. Therefore, the purpose of this paper is to provide an approach for analyzing RPA development in business organizations. Design/methodology/approach This research presents a cohesive literature review about RPA, in order to identify RPA main concepts, which should be reported and considered in all RPA case studies. A model connecting the main elicited RPA concepts is presented as well as its evaluation and applicability grounded of past RPA case study (CS) analysis, using design science research. Findings The results from this research show that most of the RPA main concepts gathered in the literature review are not reported in the selected RPA CSs. Originality/value As RPA is a recent topic, literature lacks a synthetization of RPA main topics. This research aims to fill the gap on that, by identifying and synthesize the main topics related to RPA and proposing a model that connects the main RPA concepts, which can be used by researchers as a schema for conducting and writing RPA case studies.

scholarly journals Which technology to which challenge in democratic governance? An approach using design science research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Anastasiadou ◽  
Vitor Santos ◽  
Filipe Montargil
Keyword(s):  
Political Participation ◽  
Conceptual Framework ◽  
Information Technologies ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Democratic Governance ◽  
Digital Government ◽  
Content Type ◽  
The Impact

Purpose Information systems (IS) play an important role in contemporary society, but critical questions remain on their potential use and impact on democracy. This study aims to contribute to the discussion on which technology can be adequate to which major challenge of democratic governance, through the identification and pairing of challenges of democratic governance with specific information technologies with the potential to be used in applications related to this challenge. This perspective can be considered positioned in the confluence between IS, political science and public administration. Design/methodology/approach Design science research, a research approach in IS, was used. The suggestion of a conceptual framework with pairs of challenges in democratic governance and information technologies was initially developed. In a subsequent phase, this framework was discussed and assessed through interviews with a panel of selected experts in e-government and IS, reaching a revised conceptual framework. Findings Results suggest that the conceptual pairing of challenges in democratic governance with IS’s solutions such as artificial intelligence, systems integration or blockchain technologies, for instance, if used in a critical, transparent and accountable way, can play a role in capacitating the delivery of better public services and contribute to encouraging citizen trust and political participation. These results may contribute to open a methodological agenda dedicated to the selection of adequate IS resources to address specific challenges of democratic governance, as well as to help in the development of public policies in the area. Originality/value Previous studies on digital government offer important insights on the impact of information and communication technologies-enabled public governance tools for government openness, public service efficiency and user-friendliness, and for citizen political participation and societal mobilization. But the literature still lacks a systematic conceptual framework mapping and assessing the role of distinctive IS instruments in democratic challenge-solving and specifying functional relationships between specific technology and democratic outcomes. This paper aims to contribute to filling this analytical gap.

A barrier diagnostic framework in process of digital transformation in higher education institutions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bayu Rima Aditya ◽  
Ridi Ferdiana ◽  
Sri Suning Kusumawardani
Keyword(s):  
Higher Education ◽  
Process Model ◽  
Design Science ◽  
Research Question ◽  
Science Research ◽  
Digital Transformation ◽  
Successful Implementation ◽  
Content Type ◽  
Systematic Understanding ◽  
Diagnostic Framework

PurposeExisting literature has reported a barrier list that could affect the implementation of digital transformation in higher education, yet the research question of how to identify barriers remained unanswered. Thus, this study intended to address this gap.Design/methodology/approachThe research design adopted a mixed-methods approach based on the problem-centered design science research (DSR) process model for the development and evaluation of framework.FindingsThis study proposed a systematic framework of three sets of components: (1) the initial set of barriers; (2) the barrier rating scheme and (3) the barrier scoring matrix. The three-component of the framework is to identify and prioritize barriers to the successful implementation of digital transformation in higher education.Research limitations/implicationsThe evaluation of the framework was only based on an expert opinion.Practical implicationsThis study provided a direction to the policymakers for designing sensible strategies to increase the chances of a successful digital transformation in higher education.Originality/valueThis study contributes to the knowledge body by offering a more systematic understanding of barriers to digital transformation in higher education.

Sales and operations planning for new products: a parallel process?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gustavo Bagni ◽  
Juliana Keiko Sagawa ◽  
Moacir Godinho Filho
Keyword(s):  
Design Science ◽  
Contextual Factors ◽  
New Products ◽  
Science Research ◽  
Operations Planning ◽  
Content Type ◽  
Demand Fulfillment ◽  
Viable Solution ◽  
Additional Costs ◽  
Update Frequency

PurposeThis paper aims to detail how a Sales and Operations Planning (S&OP) process can be designed to support the planning requirements of recently introduced products.Design/methodology/approachDesign science research was conducted to propose and implement an S&OP model for demand fulfillment after the introduction of new products. The results were analyzed using the CIMO (Context, Intervention, Mechanisms and Outcomes) logic, and two sets of design propositions were formulated.FindingsAn S&OP process for new products can reduce additional costs for market fulfillment by concentrating the planning efforts on new products, aligning organizational efforts, and increasing the sales and supply chain information’s update frequency.Research limitations/implicationsThe outcomes of S&OP new products were analyzed in a single organization and are limited to the contextual factors presented.Practical implicationsThis paper describes in detail how to organize an S&OP focused on new products. By considering the contextual factors and design propositions, managers can potentially increase the success of new products introduction (NPI) in their context.Originality/valueA specific S&OP process focused on new products is a viable solution and could co-exist with a traditional S&OP process. Moreover, we identified six contextual factors that influence the outcomes of the S&OP new products.

Validation of organizational innovation as a creative learning process

2019 ◽  
Vol 34 (3) ◽  
pp. 643-650 ◽  
Author(s):  
Nishant Kumar ◽  
Ali Yakhlef ◽  
Fredrik Nordin
Keyword(s):  
Organizational Innovation ◽  
Innovation Process ◽  
Organizational Legitimacy ◽  
Management Innovation ◽  
Business Organizations ◽  
Validation Process ◽  
Content Type ◽  
Creative Learning ◽  
Successful Innovation ◽  
Practical Implications

Purpose Previous studies on innovation tend to view innovation as consisting of a creative phase of novel and useful ideas, and a non-creative, or at least a less creative phase, as this considered to be the mere implementation and validation of the initially created ideas. In contrast, this paper aims to stress on the significance of the process of validating a new idea as being a creative, learning, exploratory process that shapes the degree of novelty of the innovation as a whole. Design/methodology/approach In driving this argument, this study deductively builds on a theoretical pre-understanding derived from extant literature related to management innovation and organizational legitimacy, and inductively draws on information gleaned from three in-depth case studies. Findings The study shows that the validation phase in the innovation process is a creative process, rather than just being a set of activities that relate to the mere execution of the created ideas. Viewing the validation process as an exploratory search for new knowledge, this study establishes a relationship between the form of knowledge mobilized, vertically within an organization or horizontally from outside, and the form of legitimation required. Validation based on internally generated knowledge is effective in terms of achieving pragmatic (efficiency-driven) objectives. Inter-organizational knowledge inflows are associated with cognitive legitimacy – a form of legitimacy that leads to changes in the stakeholders’ beliefs about a the product. In contradistinction, horizontal, socio–cultural inflows of knowledge are likely to improve on the product itself, thereby generating more traction for validation. Research limitations/implications This research is based on data collected from three firms only. Practical implications The idea developed here can provide business organizations a better understanding of the validation process of management innovations. This study suggests that successful innovation often requires managers to be prepared to seek knowledge beyond the confines of their own organizations. Originality/value This study contributes in three ways: it submits that there is a dynamic interplay between the moments of creation and validation, which is largely shaped by the novelty of the mobilized knowledge, depending on whether it is internal top–down or external horizontal; relatedly, the effectiveness of validation is shaped by the novelty of the knowledge garnered to justify the initial ideas; and the present paper has extended Suchman’s (1995) framework by linking the effectiveness of the various forms of legitimacy to the source of knowledge mobilized in the validation process.

Digital transformation of legionella-safe cooling towers: an ecosystem design approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alexandra Ângelo ◽  
João Barata
Keyword(s):  
Cooling Tower ◽  
Design Science ◽  
Science Research ◽  
Digital Transformation ◽  
Cooling Towers ◽  
Goal Modeling ◽  
Outbreak Response ◽  
Content Type ◽  
Outbreak Management ◽  
Digital Architecture

Purpose Legionnaires’ disease is a major threat to public health. Solutions to deal with this problem are usually siloed and not entirely effective. This paper aims to model the information requirements of legionella-safe cooling towers in the era of Industry 4.0. Design/methodology/approach A year-long design science research was conducted in a cooling tower producer for heavy industries. The project started with a bibliometric analysis and literature review of legionella in cooling towers. Goal modeling techniques are then used to identify the requirements for digital transformation. Findings The improvement of legionella prevention, detection and outbreak response in digitally enabled cooling tower should involve different stakeholders. Digital twins and blockchain are disruptive technologies that can transform the cooling tower industry. Originality/value For theory, this study revises the most recent advances in legionella protection. Legionella-safe systems must be prepared to anticipate, monitor and immediate alert in case of an outbreak. For practice, this paper presents a distributed and digital architecture for cooling tower safety. However, technology is only a part of outbreak management solutions, requiring trustworthy conditions and real-time communication among stakeholders.

Blockchain technology design in accounting: Game changer to tackle fraud or technological fairy tale?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Piera Centobelli ◽  
Roberto Cerchione ◽  
Pasquale Del Vecchio ◽  
Eugenio Oropallo ◽  
Giustina Secundo
Keyword(s):  
Conceptual Framework ◽  
Fairy Tale ◽  
Design Science ◽  
Distributed Database ◽  
Full Potential ◽  
Content Type ◽  
Technological Infrastructure ◽  
Strategic Issues ◽  
Blockchain Technology ◽  
Private Network

PurposeThis paper aims to design, build and evaluate a blockchain platform in the accounting domain, taking an ecosystem perspective. To achieve this aim, the research provides evidence for developing a decentralised architecture rooted on blockchain technology, designing a proof of concept and modelling an accounting blockchain-based system.Design/methodology/approachMoving from the analysis of previous literature and leveraging on the design science approach, this paper provides a framework grounded on the main pillars of blockchain and accounting functions, identifying technical and non-technical issues that must be addressed embrace blockchain technology's full potential.FindingsWe propose and discuss a conceptual framework for a blockchain-based accounting context, moving from the identification of a typical accounting scenario. The framework is organised around three scalable levels: the first level is a technological infrastructure based on a distributed database with peer-to-peer storage; second, in the intermediate level, increasing control levels are assured through permissions and validation and third, in the higher level, the system provides the integration of business and security applications. The deployment of this system relies on a private network of nodes that validates transactions.Practical implicationsThe proposed conceptual framework about blockchain development in accounting allows closing the knowledge gap between blockchain developers and accounting experts by suggesting technological and strategic issues for practitioners.Originality/valueWe provide practical guidelines to design and adopt blockchain in the accounting domain.

Improving Online Collaboration in Contemporary IT Development Teams

2018 ◽  
pp. 160-178
Author(s):  
Jan Pries-Heje ◽  
Lene Pries-Heje
Keyword(s):  
Social Capital ◽  
Conceptual Framework ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Online Collaboration ◽  
Research Approach ◽  
Development Teams ◽  
Geographically Distributed ◽  
Six Elements

An interview study focusing on online collaboration in geographically distributed IT development teams in Danske Bank revealed seven problem areas. To cope with the problems the authors applied a design science research approach to construct a conceptual framework for improving online collaboration. The conceptual framework combines a six-phase teambuilding model with six elements of social capital. Thus, in each phase of teambuilding, the online collaborators aim at building up all six elements of social capital. The complete six-by-six framework was successfully tried and diffused throughout Danske Bank. This chapter gives an account of the framework content and the results from the evaluation.

Moving beyond one-off procurement innovation; an ambidexterity perspective

2019 ◽  
Vol 20 (1) ◽  
pp. 1-19
Author(s):  
Henrico Plantinga ◽  
Hans Voordijk ◽  
André Dorée
Keyword(s):  
Design Science ◽  
Public Procurement ◽  
Real Life ◽  
Science Research ◽  
Content Type ◽  
Science Project ◽  
Real Life Setting ◽  
Integration Mechanism ◽  
Organizational Problem ◽  
Integration Mechanisms

Purpose The development of innovative procurement instruments can be costly and risky. To capitalize on successful innovative instruments, it is essential that these are reused. However, reuse can be problematic in project-based public client organizations. This paper aims to apply the ambidexterity concept of integration mechanisms to examine how such reuse can be facilitated. Design/methodology/approach An initial framework is developed to conceptualize and contextualize the ambidexterity integration mechanism for the procurement function of a multi-project public client. Concluding that, in this situation, an organizational procedure is an appropriate interpretation of the integration mechanism, a design science project is carried out to develop and implement a procedure in a real-life setting. Findings Reconstructed reuse patterns confirm the need to have an actionable integration mechanism implemented. Integration, in the sense of drawing benefits from successful one-off innovative procurement instruments, may fail unnoticed if not organized and deliberately managed. The procedure developed in the design science project demonstrates how such integration can be achieved. Originality/value Although research on ambidexterity has grown exponentially in the past decade, it is yet to be applied in the field of public procurement. Furthermore, the application of design science research is novel in this field of literature. The paper illustrates how both can help solve a relevant organizational problem.

scholarly journals Information security frameworks for assisting GDPR compliance in banking industry

2020 ◽  
Vol 22 (3) ◽  
pp. 227-244
Author(s):  
João Serrado ◽  
Ruben Filipe Pereira ◽  
Miguel Mira da Silva ◽  
Isaías Scalabrin Bianchi
Keyword(s):  
European Union ◽  
Information Security ◽  
Design Science ◽  
Science Research ◽  
Research Process ◽  
The Body ◽  
The European Union ◽  
Structured Interviews ◽  
Content Type ◽  
General Data Protection Regulation

Purpose Data can nowadays be seen as the main asset of organizations and data leaks have a considerable impact on the organization’s image, revenues and possible consequences to the affected clients. One of the most critical industries is the bank. Information security frameworks (ISF) have been created to assist organizations and other frameworks evolved to update these domain practices. Recently, the European Union decided to create the general data protection regulation (GDPR), applicable to all organizations dealing with personal data of citizens residing in the European Union. Although considered a general regulation, GDPR implementation needs to align with some industries’ laws and policies. Especially in the Bank industry. How these ISF can assist the implementation of GDPR is not clear. Design/methodology/approach The design science research process was followed and semi-structured interviews performed. Findings A list of practices to assist the bank industry in GDPR implementation is provided. How each practice map with assessed ISF and GDPR requirements is also presented. Research limitations/implications As GDPR is a relatively recent subject, it is hard to find experts in the area. It is more difficult if the authors intend to find experienced people in the GDPR and bank industry. That is one of the main reasons this study does not include more interviews. Originality/value This research provides a novel artefact to the body of knowledge. The proposed artefact lists which ISF practices banks should implement to comply with GDPR. By doing it the artefact provides a centralized view about which ISF frameworks (or part of them) could be implemented to help banks comply with GDPR.

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