Contextual adaptation of omni-channel grocery retailers’ online fulfilment centres

2019 ◽  
Vol 47 (12) ◽  
pp. 1232-1250 ◽  
Author(s):  
Ebba Eriksson ◽  
Andreas Norrman ◽  
Joakim Kembro
Keyword(s):  
Contextual Factors ◽  
Theory Development ◽  
Holistic Approach ◽  
Separate Flow ◽  
Channel Structure ◽  
Previous Theory ◽  
Content Type ◽  
Depth Analysis ◽  
Contextual Adaptation

Purpose The purpose of this paper is to investigate how grocery retailers configure their online fulfilment centres (OFC) as they move towards an omni-channel structure and what contextual factors influence their decisions. Design/methodology/approach An exploratory case study with three grocery retailers in the Nordic countries was conducted. The study investigates the current OFC configurations and identifies nine important contextual factors. Findings This study shows the importance of understanding the changes that omni-channel retailing entails for an OFC configuration. Nine contextual factors were identified. Several of the factors are found in previous theory, but this paper extends the knowledge of how they affect the configuration of an OFC in grocery retail. The changes in, for example, order characteristics create different requirements for picking, packing, sorting and shipping when compared with traditional distribution centres (DC). Although representing a separate flow for online fulfilment, OFC configuration depends on how the other logistics flows from the DC to stores are designed. Research limitations/implications To support further theory development, nine contextual factors and their relationship to OFC configurations are proposed. Practical implications This study provides managerial value in two ways. First, grocery retailers with one or more OFCs can benchmark existing solutions using the empirical case descriptions. Second, the findings provide grocery retailers with knowledge of how to configure an OFC. Originality/value The literature lacks a holistic approach towards how grocery retailers configure their OFCs and what factors affect these decisions. This study provides the first in-depth analysis of how the omni-channel context affects the configuration of all the aspects of an OFC.

Four ways mind–body infused coaching approaches sharpen executives’ performance

2018 ◽  
Vol 17 (6) ◽  
pp. 282-289
Author(s):  
Alison Horstmeyer
Keyword(s):  
Emotional Intelligence ◽  
Work Performance ◽  
Holistic Approach ◽  
Personality Types ◽  
Content Type ◽  
Whole Person ◽  
Body Practices ◽  
The Brain ◽  
Practical Implications

Purpose This paper aims to describe mind–body infused coaching and to explain four distinct effects it can have on organizational executives and employees. Design/methodology/approach A review of theory and research on mind–body practices, emotional intelligence and work performance was conducted. A case study from the author’s experience also is included. Findings Mind–body infused coaching activates employees’ awareness, ignites a strengths-based approach, improves inner workings of the brain, boosts emotional intelligence and promotes curiosity. Practical implications HR professionals and managers are encouraged to obtain training in evidence-based mind–body principles to improve and sustain outcomes when coaching organizational executives and employees. Originality/value Conventional coaching approaches tend to be highly reductionistic by focusing solely on employees’ personality types, soft skills or achievement of specific goals. This paper discusses a holistic approach to coaching the whole person and outlines four specific benefits that could be anticipated as a result.

scholarly journals Secondary teachers' perspectives on sustaining growth mindset concepts in instruction

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Jorif ◽  
Cheryl Burleigh
Keyword(s):  
Instructional Practices ◽  
Growth Mindset ◽  
Structured Interviews ◽  
Content Type ◽  
Analysis Process ◽  
Learning Tasks ◽  
Depth Analysis ◽  
Secondary Grades ◽  
Teachers Perspectives

PurposeThe purpose of this paper is to explore perspectives of secondary (9–12) teachers on how to sustain growth mindset concepts within instructional practices as well as identifying barriers to sustainment.Design/methodology/approachThis study employed an exploratory case study to obtain the lived experiences of participants. An inductive analysis process was utilized on the data collected through structured interviews and a semi-structured focus group.FindingsFour major themes emerged from an in-depth analysis process: embed growth mindset practices in daily classroom instruction, communicate verbal affirmations and implement growth mindset learning tasks, allow students to experience academic successes and failures and teachers should receive continual support.Research limitations/implicationsThe study was limited to secondary grades (9–12). Therefore, it is recommended to expand the study to grades K-8.Originality/valueDue to a gap in the literature, this study provided insights into sustaining an innovative psychological approach, growth mindset, within academic instruction. Growth mindset concepts have been supported through the work of seminal researcher Carol Dweck and other prevalent educational researchers (e.g. Robert Marzano) to provide teachers with effective classroom instructional practices that can academically progress students.

Peer mentoring in entrepreneurship education: towards a role typology

2018 ◽  
Vol 60 (9) ◽  
pp. 1026-1040 ◽  
Author(s):  
Elin Kubberød ◽  
Siw M. Fosstenløkken ◽  
Per Olav Erstad
Keyword(s):  
Peer Mentoring ◽  
Role Model ◽  
Theory Development ◽  
Entrepreneurship Education ◽  
Learning Support ◽  
Peer Mentors ◽  
Cross Sectional ◽  
Entrepreneurial Learning ◽  
Content Type

PurposeThe purpose of this paper is to explore the contributions of peer mentoring as a learning support for mentee students in higher entrepreneurship education.Design/methodology/approachThis paper presents a single embedded case study focussing on mentee students’ perceptions of peer mentors’ support of their entrepreneurial learning during an experiential master’s course. Employing an abductive approach, the researchers conducted cross-sectional, thematic analyses of individual mentee interviews complemented by data from joint reflection sessions, reflection reports and observations during the course timeline.FindingsThe peer mentors contributed to the mentee students’ learning through various forms of support, which were categorised into mentor roles, mentor functions and intervention styles. The analysis found that peer mentors fulfil three coexisting roles: learning facilitator, supportive coach and familiar role model. These roles constitute the pillars of a typology of entrepreneurial peer mentoring.Research limitations/implicationsThis study contributes theoretical and empirical insights on peer mentoring in entrepreneurship education. It represents a first benchmark of best practices for future studies.Practical implicationsThe case study suggests that adding peer mentoring represents more efficient support for entrepreneurial learning than a teacher alone is able to provide. The typology can also be used for training peer mentors.Originality/valueThe researchers construct a new typology for entrepreneurial learning support, which contributes to theory development within the field of entrepreneurship education.

scholarly journals Accounting and accountability in the Anthropocene

2019 ◽  
Vol 33 (1) ◽  
pp. 152-177 ◽  
Author(s):  
Jan Bebbington ◽  
Henrik Österblom ◽  
Beatrice Crona ◽  
Jean-Baptiste Jouffray ◽  
Carlos Larrinaga ◽  
...  
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Content Type ◽  
Human Interactions ◽  
Accounting Practice ◽  
Depth Analysis ◽  
Social Environmental ◽  
Further Development ◽  
Practical Implications

Purpose The purpose of this paper is to interrogate the nature and relevance of debates around the existence of, and ramifications arising from, the Anthropocene for accounting scholarship. Design/methodology/approach The paper’s aim is achieved through an in-depth analysis of the Anthropocene, paying attention to cross-disciplinary contributions, interpretations and contestations. Possible points of connection between the Anthropocene and accounting scholarship are then proposed and illuminated through a case study drawn from the seafood sector. Findings This paper develops findings in two areas. First, possible pathways for further development of how accounting scholarship might evolve by the provocation that thinking about the Anthropocene is outlined. Second, and through engagement with the case study, the authors highlight that the concept of stewardship may re-emerge in discussions about accountability in the Anthropocene. Research limitations/implications The paper argues that accounting scholarship focused on social, environmental and sustainability concerns may be further developed by engagement with Anthropocene debates. Practical implications While accounting practice might have to change to deal with Anthropocene induced effects, this paper focuses on implications for accounting scholarship. Social implications Human well-being is likely to be impacted if environmental impacts accelerate. In addition, an Anthropocene framing alters the understanding of nature–human interactions and how this affects accounting thought. Originality/value This is the first paper in accounting to seek to establish connections between accounting, accountability and the Anthropocene.

Housing delivery problems in developing countries: a case study of Nigeria

2016 ◽  
Vol 14 (4) ◽  
pp. 315-329 ◽  
Author(s):  
Musa Mohammed Mukhtar ◽  
Roslan Amirudin ◽  
Ismail Mohamad
Keyword(s):  
Housing Policy ◽  
Building Materials ◽  
Vision 2020 ◽  
Policy Makers ◽  
Content Type ◽  
Depth Analysis ◽  
Guiding Principles ◽  
Efficiency And Productivity ◽  
National Housing

Purpose The purpose of this paper is to examine problems of housing delivery in Nigeria and propose some guiding principles that will lead to successful housing delivery in Nigeria. Design/methodology/approach The study was conducted through in-depth analysis of some documents related to housing sector in Nigeria. These include National Housing Policy of Nigeria, Report of the Vision 2020 National Technical Working Group on Housing, as well as publications from UN-Habitat. Moreover, literature on the subject matter have been also reviewed. Findings Major constraints to housing delivery in Nigeria includes lack of effective housing finance system, unstable macroeconomic environment, difficulty in accessing land with secure tenure, high cost of building materials, shortages of skilled labour and poor infrastructural facilities. Research limitations/implications The major limitation of this study is that no interview or field survey to collect data from stakeholders has been performed. Practical implications The study can assist housing policy makers to understands important elements that must be incorporated in the national housing policies. It can also assist construction industries to understand how to improve efficiency and productivity in their projects. Originality/value The findings of this paper was based on previous studies of housing delivery and analysis of data from some formal and informal documents The findings from this study have been used to suggest some guiding principles that can assist in solving the housing delivery problems in Nigeria.

I cross my heart, hope to live: LPCI Insurance Company’s dilemma in protecting mutual interests in Mexico

2016 ◽  
Vol 6 (1) ◽  
pp. 1-14
Author(s):  
Andrée Marie López-Fernández ◽  
Rajagopal
Keyword(s):  
Emerging Market ◽  
Holistic Approach ◽  
Subject Area ◽  
Added Value ◽  
Insurance Company ◽  
Content Type ◽  
Stakeholder Satisfaction ◽  
Doing Business ◽  
Business Dynamics

Subject area The subject area of the case study is strategic management with emphasis in stakeholder satisfaction and added value and business performance. Study level/applicability The case study illustrates the challenges of business dynamics in an emerging market. It is applicable, especially, for undergraduate and graduate students in management studies. Case overview The case of LPCI Insurance Company in Mexico illustrates the challenges that firms face when doing business in an unstable, rapidly changing environment. Conflict-affected areas pose significant threats and opportunities for firms; it is, however, up to the firm to decide whether to avoid change and risk or to design and execute effective strategies to tackle such external issues. The case has been developed in a narrative way as to demonstrate the intricacies of internal incidents and board meeting discussions, which lead to strategic planning and decision-making. Expected learning outcomes It is expected that students enhance their awareness of businesses’ role in the protection of Human Rights as a key factor in their engagement in corporate social responsibility and achievement of objectives. It is expected that students also increase their awareness of the implications of operating in a conflict-affected area in emerging markets. Also, it is expected that students learn that doing business effectively requires a holistic approach to business dynamics. Supplementary materials Teaching notes. Subject code CSS 11: Strategy.

Leaving employees to their own devices: new practices in the workplace

2015 ◽  
Vol 36 (5) ◽  
pp. 18-24 ◽  
Author(s):  
Aurelie Leclercq-Vandelannoitte
Keyword(s):  
Academic Research ◽  
Bring Your Own Device ◽  
Content Type ◽  
Work Related ◽  
Depth Analysis ◽  
Scant Attention ◽  
It Departments ◽  
Business Challenges ◽  
Personal Devices

Purpose – The purpose of this paper is to provide useful insights on “bring your own device” (BYOD) and IT consumerization, to help organizations understand how to address their consequences. For young, tech-savvy workers, using their own devices at work represents a right, rather than a privilege, leading them to initiate a growing, yet under-researched, drive toward IT consumerization. Some companies already deploy BYOD programs, allowing employees to use personal devices for work-related activities, but other managers remain hesitant of the implications of such programs. Design/methodology/approach – To provide an overview of this growing phenomenon, this paper presents an in-depth analysis of existing literature and identifies organizational changes induced by this reversed adoption logic. A case study of Volvo reveals how one organization has coped successfully with this phenomenon. Findings – These analyses shed more light on the stakes involved in BYOD and IT consumerization, as well as the changes they imply for organizations and IT departments. Practical implications – Both BYOD and IT consumerization have deep and broad consequences for organizations, some of which are very positive, as long as the trends are well-managed and carefully addressed. Originality/value – This paper covers a topic that has attracted scant attention in prior academic research, despite widely acknowledged concerns about security and reliability in practitioner studies. By going beyond a classic discourse focused solely on the security threats of BYOD, this paper investigates both business challenges and implications associated with a reversed adoption logic.

The Free State University integrated reporting: a critical consideration

2015 ◽  
Vol 16 (2) ◽  
pp. 443-462 ◽  
Author(s):  
Stefania Veltri ◽  
Antonella Silvestri
Keyword(s):  
Real Life ◽  
State University ◽  
Integrated Reporting ◽  
Content Type ◽  
Stakeholder Relationships ◽  
Study Approach ◽  
Depth Analysis ◽  
Social Capitals ◽  
International Integrated Reporting Council

Purpose – The purpose of this paper is to explore the integrated report (IR) of a South African public university (UFS), by comparing it with the International Integrated Reporting Council (IIRC) framework, to verify whether UFS IR matches the IIRC framework main aims, which is integrating IC and non-IC information into a single report for stakeholders. Design/methodology/approach – The paper employs the case study approach, which is appropriate when a researcher needs to conduct a holistic and in-depth analysis of a complex phenomenon in its real-life context. As such, this method is particularly suitable for exploring intellectual and social capitals, which is complex and context-dependent by nature. Findings – UFS IR includes the content elements of the IIRC framework as labels, but it does not deepen their meaning. As regards the IIRC guidelines principles, the analysis of the UFS IR shows that it does not seem to follow them. Briefly, the data do not have an outlook orientation, the information is not interconnected, the stakeholder relationships are not highlighted and the organisational ability to create value is not disclosed. Research limitations/implications – The implications based on the “bad” experience of UFS IR aims to extend the findings of the case study by shedding light on the levers and the barriers that managers have to face when implementing an IRing project in their organisations. Originality/value – To the best of the knowledge the research is the first investigating the IR theme in the public sector, specifically the higher education sector, dealing with disclosing IC (and non-IC) information within a new reporting mode: the IR.

The promoters and the barriers for organizational culture change in a Finnish construction company

2019 ◽  
Vol 19 (4) ◽  
pp. 672-688
Author(s):  
Ville Juhani Teräväinen ◽  
Juha-Matti Junnonen
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Construction Industry ◽  
Culture Change ◽  
Holistic Approach ◽  
Organizational Level ◽  
Content Type ◽  
Construction Company ◽  
Organizational Culture Change

Purpose The construction industry has struggled with efficiency issues for decades. Organizational culture is identified as one of the biggest hindrances for the enhancement of efficiency in a highly labor-intensive sector such as construction. Based on recent academic studies, Finnish construction industry professionals would embrace clan and adhocracy culture features to achieve a better level of construction efficiency. The purpose of this paper is to investigate the promoters and the barriers for making the desired culture change happen in the case company. Design/methodology/approach The paper presents a semi-structured theme interview case study, including 12 in-depth interviews. The interviews were recorded, and later, transcribed into text, which forms the empirical data of this paper. Findings The Finnish construction industry must adopt a holistic approach to enhance its prevailing level of efficiency through the culture change. Basic learning and knowledge management processes seem to be missing from the industry and organizational levels. Better knowledge management in the case company would be the first step to start fixing this problem. Research limitations/implications Because of the nature of a case study, the research results can be generalized only with caution in the Finnish construction industry. Generalizing the findings in another country would require further studies in a different cultural environment, e.g. in another European country. Practical implications The paper includes implications for the development of the organizational culture on the Finnish construction industry level and on an organizational level. Originality/value The found influencers are discussed through Engeström’s activity model for the first time in the construction culture context.

scholarly journals Which future path to pick? A contingency approach to omnichannel warehouse configuration

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joakim Hans Kembro ◽  
Andreas Norrman
Keyword(s):  
Economies Of Scale ◽  
Task Complexity ◽  
Contextual Factors ◽  
Future Research ◽  
Research Issues ◽  
Content Type ◽  
Secondary Sources ◽  
Trade Offs ◽  
Contingency Approach

PurposeRecent studies have highlighted the importance of adopting a contingency approach to configuring omnichannel warehouses. Nonetheless, research on how various contextual factors influence the selection of warehouse configuration is scarce. This study fills this knowledge gap by exploring how and why certain configurations fit in different omnichannel contexts.Design/methodology/approachA case study is conducted with six leading Swedish omnichannel retailers. Focusing on outbound warehouse configurations, data are collected through interviews, on-site observations, and secondary sources. A multistep analysis is made, including both pattern matching and explanation building.FindingsThe qualitative analysis reveals 16 contextual factors, of which assortment range, requested online order fulfillment times, goods size and total transactions are the most influential. The study shows how contextual factors create different challenges, thereby influencing the choice of the configurations. In addition to market dynamics and task complexity, the study describes four categories of the factors and related challenges that are particularly important in omnichannels: speed, space, economies of scale and tied-up capital.Research limitations/implicationsThe findings highlight the importance of understanding context and imply that multiple challenges may require trade-offs when selecting configurations, for example, regarding what storage, processes and resources to integrate or separate. To confirm, extend, challenge and further operationalize the ideas and observations put forward in this paper, an agenda with future research issues is given for this accelerating, contemporary phenomenon.Practical implicationsManagers could leverage the frameworks proposed for the contextual profiling of their current and future positions. The frameworks provide support for understanding the important challenges and potential trade-offs and developing aligned configurations.Originality/valueThis study is original in the way it provides in-depth, case study findings about contextual factors and their influence on omnichannel warehouse configuration.

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