Let’s go cycling: an analysis of tourists’ experience on online user-generated content

2017 ◽  
Vol 3 (1) ◽  
pp. 30-42 ◽  
Author(s):  
Weisheng Chiu ◽  
Ho Keat Leng

Purpose The purpose of this paper is to explore cycling tourists’ experience in Singapore using an exploratory case study. Design/methodology/approach Tourist’s spontaneous reviews (n=409) posted on TripAdvisor were collected and analyzed through Leximancer. Findings The software identified 31 concepts grouped into five dominant themes of tourists’ experiences. In order of relative importance, the themes were tour, bike, guide, experience, and cycling. It revealed that most tourists have a favorable impression of their cycling experience in Singapore. Originality/value The findings suggest cycling tours can provide tourists with pleasurable experiences. Tourists embark on cycling tours in Singapore to learn more about the city and enjoy new experiences. However, to meet tourists’ expectations, bicycles must be well-maintained and accessible. In addition, tour guides should be attentive and knowledgeable. These have a direct effect on tourists’ satisfaction level with cycling tours.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Eveline Dürr ◽  
Raúl Acosta ◽  
Barbara Vodopivec

Purpose The purpose of this paper is to point to the significance of temporally charged imaginaries of neglected places and their residents in the context of slum tourism research. It examines the way in which tour guides draw on specific temporalities to recast the poverty and stigma of the Mexico City barrio of Tepito and thus design narratives to alter long-held imaginaries of this neighbourhood. Design/methodology/approach Two tours are analysed through an anthropological lens using ethnographic methods. Authors took part in the tours, registering the guides’ discourse and interventions, as well as the places and situations observed. The insights of this paper stem from the empirical evidence and reveal how diverse imaginaries are enacted through tour guiding. Findings Without necessarily following a single, coherent narrative, tour guides link different moments in time to simultaneously generate and contest slum tour imaginaries. The guides in this case study not only challenge existing stereotypes, but also critically engage political neglect while showcasing Tepito’s potentiality. Even so, the analysed tours seek to recast the barrio as integral to Mexico City’s history and future. Originality/value Until now, the importance of temporalities in the generation of imaginaries in slum tourism research has gained only little attention. The case study presented here show how alternative forms of tourism are offering unconventional readings of urban neighbourhoods. These processes, the authors argue, help not only re-imagine disadvantaged districts, such as Tepito, but also to re-think the city as a whole in terms of its past, present and future.



2015 ◽  
Vol 8 (2) ◽  
pp. 147-162 ◽  
Author(s):  
Yi-De Liu

Purpose – This paper aims to explore the effectiveness of a key branding campaign, based on a case study of Liverpool as the 2008 European Capital of Culture. Branding is a popular practice adopted by many cities in the context of intensified tourism competition. Design/methodology/approach – This study looks at quantitative data collected from an on-street face-to-face survey in 2008. In total, 611 questionnaires were distributed to and collected from local residents, visitors from the immediate hinterland, domestic tourists and overseas visitors. Findings – The analysis is done, first by investigating respondents’ impression on the Liverpool 08 brand and the branding campaign, and then by exploring the effects of the campaign. The positioning of Liverpool compared with other similar cities is addressed in the end. Originality/value – Event marketers need to be aware that visitor perceptions of the event’s branding are unlikely to be homogeneous. This could have significant implications on the design of brand and branding campaign and, then, affect whether the city could be effectively marketed.



2019 ◽  
Vol 9 (5) ◽  
pp. 616-627
Author(s):  
Marina Macedo de Abreu ◽  
Alberto Casado Lordsleem Jr

Purpose The purpose of this paper is to establish and evaluate the concrete loss and labor productivity (LP) indicators in the concreting step of aluminum formwork system (AFS) in construction in Brazil. The loss and productivity indicators are directed to a regional database (Pernambuco, Brazil). Design/methodology/approach Case study was selected as the most appropriate approach. The methodology included data collection in the construction project with 10 residential towers of 320 apartments, in the city of Jaboatão dos Guararapes, Brazil, throughout 82 concrete pouring days using 415 concrete mixer trucks, with a total of 2,582.50 m3 of concrete. Findings The findings identified an average concrete loss of 2.6 percent and the LP indicator varying between 0.15 and 0.97 WH/m3. It could be verified that the loss indicators were influenced mainly by the learning effect associated to the qualification of the labor. In addition, the productivity indicators were strongly influenced by delays at the beginning of the concrete pouring and by problems coming from the sequence of concrete supply. Originality/value LP indicators are still literature restricted, especially considering only the concreting step. The direct observations of this study allow the identification of factors that inhibit productivity. The comparison of indicators for the concreting service between the ASF and the conventional system attests to the speed, low cost and efficiency of the system studied in this paper.



2011 ◽  
Vol 112 (1/2) ◽  
pp. 52-66 ◽  
Author(s):  
Dominique Gazo

PurposeIn Quebec, where a large majority of public libraries are municipal departments, the mission of the libraries must be defined in collaboration with city councillors and acknowledged by them. The purpose of this paper is to understand the views of city councillors in Quebec on the mission of public libraries, and to compare them to actual library practices.Design/methodology/approachThe research strategy adopted is a multiple case study. Interviews were conducted with 12 city councillors who represent their library on the city council. These interviews and the municipal cultural policies were subjected to a discourse analysis. The interviews with the directors of the public libraries and some documents were subjected to content analysis.FindingsA conceptual framework based on the theory of social construction of reality is proposed to study the discourses of city councillors in their textual dimension, to contextualise them and to analyse them in comparison with library practices.Originality/valueThere is no homogeneous view among city councillors in Quebec on the mission of public libraries. However, a model of the discourse of city councillors does emerge. It is less developed than current literature. It presents a passive image of the library in which the tradition continues, ignoring the Information Society. The analysis also revealed that the views of city councillors are based on their own convictions as individuals, on their role in the management of the municipality as elected officials, and on the image they have of the users of public libraries.



2020 ◽  
Vol 25 (2) ◽  
pp. 225-246
Author(s):  
Tarek El-Rasas ◽  
Mohamed Marzouk

Purpose Construction delays are a common problem in the Egyptian construction industry. Frequent delays in a project can lead to disputes and litigation. This paper aims to study and analyze the causes of construction delays. Design/methodology/approach This research identifies delay causes in residential projects in Egypt and analyzes these causes with the relative importance index method. The feedback of construction experts was obtained through interviews. Subsequently, a questionnaire survey was prepared. Fifty-six different delay causes were identified and categorized into eight categories based on a literature review and interviews with 36 experts from the construction industry who represent owners, consultants and contractors. Findings According to the highest values of the relative importance index, the top ten delay causes of residential projects in Egypt are determined. Statistical analysis is carried out using the analysis of variance method to test delay causes obtained from the survey, which revealed a good correlation between residential projects parties with respect to most of the delay causes. A fuzzy logic model using MATLAB is developed for determining the probability of delay of residential projects, and the model was tested in a real case study and was found to be satisfactory. Originality/value Delay causes in residential projects in Egypt were identified, and these causes were analyzed using the relative importance index method and fuzzy logic.



Author(s):  
Monica Mazza ◽  
Maria Chiara Pino ◽  
Sara Peretti ◽  
Katia Scolta ◽  
Enrico Mazzarelli

Purpose – In April 2009, a terrible earthquake badly damaged the city of L'Aquila. Several studies have shown that the citizens' ability to react to a stressful situation is related to the satisfaction level of services during the reconstruction process of the city. The general aim of the present study is to investigate whether the knowledge of information about the reconstruction phase has an influence on the satisfaction of the citizens, regarding the lifestyles and the capacity to adapt and respond to changes. Design/methodology/approach – Five hundred and three residents in L'Aquila city were interviewed using a questionnaire that examines the satisfaction level, understanding of political issues and the resiliency skills of individuals. Findings – The date shows that the lack of information about the work of the facilities of by the government has caused dissatisfaction among the citizens who feel that they have not been well informed about the rebuilding on the city. Originality/value – The study can represent an indication concerning the facilities and assistance provided by politicians and be understood as an input in order to improve the administrative system and public welfare.



2018 ◽  
Vol 8 (5) ◽  
pp. 544-556 ◽  
Author(s):  
Tri Yumarni ◽  
Dilanthi Amaratunga

Purpose The purpose of this paper is to discuss policy-relevant findings regarding strategies for mainstreaming gender in achieving sustainable post-disaster reconstruction (PDR). Design/methodology/approach An exploratory case study was used to explore the implementation of gender mainstreaming strategies and the link to sustainable PDR. The Bantul and Sleman regencies of Yogyakarta province provide a unique site for researching PDR as they are located in a region that is more strongly affected by earthquakes than nearly any other in Indonesia. Data were collected through interviews with 17 key stakeholders and 26 beneficiaries who were involved during and after the earthquake. To support the interview findings, surveys involving 50 policy makers and 150 beneficiaries were conducted. Content analysis and t-statistics were used in analyzing the data. Findings Gender mainstreaming strategies within sustainable reconstruction should incorporate strategies for protecting against gender vulnerabilities and for promoting gender capacities. Both are fundamental to the achievement of sustainable PDR. Originality/value The paper establishes comprehensive strategies for mainstreaming gender under three pillars (i.e. economic, social and environmental) of sustainable development. The findings benefit relevant policy makers by improving the policy performance of gender mainstreaming in the affected communities in enhancing sustainable PDR.



2018 ◽  
Vol 25 (2) ◽  
pp. 81-91
Author(s):  
Kerstin Kuyken ◽  
Mehran Ebrahimi ◽  
Anne-Laure Saives

Purpose This paper aims to develop a better understanding of intergenerational knowledge transfer (IKT) practices by adopting a context-related and comparative perspective. Design/methodology/approach A qualitative case study design involving 83 interviews and non-participative observation in German and Quebec organizations has been chosen. Findings Two distinctive archetypes of IKT emerge from both national contexts: “we-individualizing” (Germany) and “I-connecting” (Quebec), leading to an eightfold taxonomy of IKT practices. Research limitations/implications This research is limited to young and senior workers and to high-tech sectors. Originality/value Comparative and inductive study of IKT, adaptation of IKT practices to national contexts, retaining younger workers. This inductive and comparative study allows a better adaptation of IKT practices to national contexts and therefore a better retention of younger workers.



2019 ◽  
Vol 22 (4) ◽  
pp. 744-752
Author(s):  
Sisira Dharmasri Jayasekara ◽  
Iroshini Abeysekara

Purpose The purpose of this paper is to discuss the role of digital forensics in an evolving environment of cyber laws giving attention to Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation (BIMSTEC) countries, comprising Bangladesh, India, Myanmar, Sri Lanka, Thailand, Nepal and Bhutan, in a dynamic global context. Design/methodology/approach This study uses a case study approach to discuss the digital forensics and cyber laws of BIMSTEC countries. The objective of the study was expected to be achieved by referring to decided cases in different jurisdictions. Cyber laws of BIMSTEC countries were studied for the purpose of this study. Findings The analysis revealed that BIMSTEC countries are required to amend legislation to support the growth of information technology. Most of the legislation are 10-15 years old and have not been amended to resolve issues on cyber jurisdictions. Research limitations/implications This study was limited to the members of the BIMSTEC. Originality/value This paper is an original work done by the authors who have discussed the issues of conducting investigations with respect to digital crimes in a rapidly changing environment of information technology and deficient legal frameworks.



2020 ◽  
Vol 122 (7) ◽  
pp. 2089-2103
Author(s):  
Rosario Michel-Villarreal ◽  
Eliseo Luis Vilalta-Perdomo ◽  
Martin Hingley

PurposeThe purpose of this study is to explore food producers' motivations and challenges whilst participating in short food supply chains (SFSCs). This paper compares findings with previous literature and investigates the topic in the context of producers' motivations.Design/methodology/approachThe paper includes a literature review concerning producers' motivations to engage in SFSCs. A case study was designed to investigate motivations underlying producers' engagement in SFSCs, as well as the challenges that they face. Semi-structured interviews were conducted in a farmers' market located in Mexico. Thematic analysis is used to identify the principal issues for producers'. Propositions based on findings are presented.FindingsFindings suggest that small, large, part-time and full-time producers are willing to engage with farmers' markets for diverse primary economic and non-economic motivations. Individual and collective challenges were also identified.Originality/valueThis research helps to explain producers' motivations and challenges within SFSCs in an under-researched context, namely a focus on producers' and in the Global South.



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