A framework for Interlibrary-loan implementation (in one semester)

2015 ◽  
Vol 43 (1) ◽  
pp. 18-21 ◽  
Author(s):  
John Irwin ◽  
Sharon Favaro
Keyword(s):  
User Experience ◽  
Staff Training ◽  
Design Methodology ◽  
Selection Process ◽  
Interlibrary Loan ◽  
Content Type ◽  
Document Delivery ◽  
The University ◽  
Loan System ◽  
New System

Purpose – The purpose of this paper is to provide a framework for implementing and “going live” with a new interlibrary loan system (ILL), ILLiad Document delivery system and RAPID ILL, in one semester. Design/methodology/approach – This paper provides a framework for implementing ILLiad and RAPID ILL through conducting a needs assessment, review of the existing practices and selection process of hardware/software, collaboration with stakeholders within the library and university for implementation, training and “going live”. Findings – This paper demonstrates how to implement a new interlibrary system in one semester. There are many benefits to implementing and “going live” in one semester. Staff training coupled with “going live” is essential to retain the new skill set and put it into practice. Finally, the most immediate and important impact of the new system was giving the university community (students and faculty) expanded access to collections and providing an overall better user experience. Originality/value – This article provides a framework for other libraries to use as a model when considering implementing a new ILL system, such as ILLiad and RAPID ILL, in the course of one semester.

scholarly journals Document delivery demand and service review at the University of Kent

2015 ◽  
Vol 43 (2) ◽  
pp. 98-103 ◽  
Author(s):  
Matthias Werner
Keyword(s):  
Design Methodology ◽  
Statistical Data ◽  
User Feedback ◽  
Interlibrary Loan ◽  
Content Type ◽  
Document Delivery ◽  
The Past ◽  
High Level ◽  
The University ◽  
Document Delivery Service

Purpose – This paper aims to investigate the document delivery demand at the University of Kent and describes the recent changes to the document delivery service and their impact. Design/methodology/approach – Statistical data from 2007 to 2015 and user feedback have been examined. Findings – There is a combination of reasons behind the high level of demand for interlibrary loan (ILL) material at the University of Kent, most notably the specific needs of users and library policy regarding document delivery. Originality/value – A study of one of the very few UK universities to experience an increase in ILL in the past few years.

The Russian State Library: Russia's national centre for interlibrary loan and document delivery

2010 ◽  
Vol 38 (1) ◽  
pp. 37-39 ◽  
Author(s):  
Nadezhda Erokina
Keyword(s):  
Soviet Union ◽  
Resource Sharing ◽  
Design Methodology ◽  
Interlibrary Loan ◽  
Content Type ◽  
Document Delivery ◽  
National Centre ◽  
The Soviet Union ◽  
Russian State ◽  
State Library

PurposeThis paper aims to describe the document supply services of the Russian State Library.Design/methodology/approachThe paper is descriptive in nature.FindingsAfter the hiatus of the 1990s the document supply service has recovered and is developing new electronic services. Resource sharing is also growing.Originality/valueThe paper provides a historical and contemporary overview of the development of document supply in Russia and the Soviet Union.

University of Alberta Libraries Interlibrary Loan Department – Creating new relationships, locally and globally

2016 ◽  
Vol 44 (3) ◽  
pp. 121-126
Author(s):  
CJ de Jong
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Single Point ◽  
Interlibrary Loan ◽  
Content Type ◽  
University Of Alberta ◽  
Delivery Service ◽  
University Library ◽  
The University ◽  
Practical Implications

Purpose The purpose of this paper is to identify the value and benefits from newly developed relationships between the University of Alberta Libraries’ Interlibrary Loan Department and other institutions through the delivery of new services. Design/methodology/approach The paper is a descriptive review of the new services provided, including a centralized interlibrary loan service for members of the NEOS Consortium and an article delivery service for Can Tho University Library (Vietnam), an overview of the implementation of the services and a discussion of the value and benefits created. Findings A single-point of intake for interlibrary loan requests for a group of academic libraries can be implemented successfully with few drawbacks, providing benefits to all the participants. An article delivery service to an institution that provides no interlibrary loan services provides value through access to new resources and demonstrates not to be a burden on the provider; yet, this paper demonstrates that the primary value is in learning about their patrons’ needs. Practical implications Other institutions could replicate these services and relationships. Originality/value Single-point of intake for interlibrary loan in academic consortial environments has neither been demonstrated in the literature nor has any component of interlibrary loan been described to support international initiatives to assist libraries in disadvantaged countries.

The National Library of Australia's document supply service: a brief overview

2010 ◽  
Vol 38 (1) ◽  
pp. 4-11 ◽  
Author(s):  
Margarita Moreno ◽  
Anne Xu
Keyword(s):  
Design Methodology ◽  
User Needs ◽  
Traditional Practices ◽  
National Library ◽  
Interlibrary Loan ◽  
Content Type ◽  
Document Delivery ◽  
Client Expectations ◽  
Library Collections

PurposeThis paper aims to describe the role of the National Library of Australia in the Australian interlibrary loan environment, not just in terms of providing access to National Library collections through the document supply service, but also in providing infrastructure to support interlibrary loans across Australia.Design/methodology/approachThe paper describes the various roles the National Library plays in the interlibrary loan/document delivery environment in Australia. It covers the document supply service and the Libraries Australia service, which provides the infrastructure that supports interlibrary loans/document delivery in Australia, and briefly reports on the evaluation of services currently being undertaken.FindingsProviding access to library collections is complex and constantly changing. Client expectations are increasing, and libraries need to change traditional practices to meet user needs.Originality/valueThe paper covers the services offered by the National Library of Australia in supporting interlibrary loans/document delivery. Very few papers cover this topic.

Reform of UK copyright law and its benefits for libraries

2015 ◽  
Vol 43 (1) ◽  
pp. 14-17 ◽  
Author(s):  
Graham Peter Cornish
Keyword(s):  
Design Methodology ◽  
Copyright Law ◽  
Social Implications ◽  
Interlibrary Loan ◽  
Content Type ◽  
Document Delivery ◽  
Management Procedures ◽  
The Uk ◽  
New Research ◽  
Practical Implications

Purpose – The purpose of this paper is to provide an overview of copyright law changes in the UK, especially as they affect interlibrary loan. Design/methodology/approach – Analysis of new legislation were tested against interlibrary needs. Findings – The new laws bring major benefits to libraries and their users by expanding the types of material available and simplifying the management procedures required for document delivery. Practical implications – Libraries and other institutions can now offer a much wider range of services. Social implications – There are considerable benefits to individual users, including those with disabilities, as access is granted to a wider range of materials. Originality/value – New research and analysis relating to laws passed in October 2014.

To each his own: how to provide a library user with an article respecting licence agreements

2015 ◽  
Vol 43 (4) ◽  
pp. 199-206 ◽  
Author(s):  
Silvana Mangiaracina ◽  
Ornella Russo ◽  
Alessandro Tugnoli
Keyword(s):  
Design Methodology ◽  
State Of The Art ◽  
National Archive ◽  
Free Access ◽  
Interlibrary Loan ◽  
Content Type ◽  
Amount Of Information ◽  
Document Delivery ◽  
The Right ◽  
Library User

Purpose – This paper aims to describe the state of the art of the Italian Archivio Licenze Periodici Elettronici (ALPE) project which aims to improve the understanding of the issues raised by licence agreements of electronic resources in the Inter-Library Loan Service and to support librarians in the implementation of the right policies. Design/methodology/approach – ALPE – (E-Journals Licenses Archive) is a national archive of interlibrary loan (ILL) clauses, extracted from standard and negotiated licences, to manage, to publicly share and to check the permitted uses of e-resources for ILL and document delivery. Findings – The ALPE archive facilitates public and free access to a remarkable amount of information and data about ILL conditions granted by the most important commercial and academic publishers, and responds to the practical problems of managing and understanding ILL clauses in e-licences. Originality/value – The solutions adopted by ALPE effectively solve many of the problems reported in the literature. These should help ILL librarians in dealing with the problems associated with ILL and licensing.

Copac developments and the Copac Collection Management service

2016 ◽  
Vol 44 (1) ◽  
pp. 17-19
Author(s):  
Shirley Cousins ◽  
Diana Massam
Keyword(s):  
Design Methodology ◽  
Collection Management ◽  
Management Service ◽  
Collections Management ◽  
Interlibrary Loan ◽  
Management Tools ◽  
Content Type ◽  
Future Developments ◽  
Descriptive Account ◽  
Management Project

Purpose – This paper aims to describe major developments at Copac, including changes that facilitate use for interlibrary loan activity, introduce the Copac Collections Management project and look toward future developments in the context of the UK’s National Monograph Strategy. The Copac service gives access to the merged catalogues of 95 UK and Irish national, academic and specialist libraries, and is still growing. Design/methodology/approach – This paper is a descriptive account. Findings – This paper identifies and describes some of the implications of the reengineering of Copac; addresses the role and benefits of the Copac Collections Management project; and looks ahead to forthcoming development areas. Originality/value – This paper is a valuable update on the service provided by Copac, as well an overview of the forthcoming Copac Collections Management tools service, and an introduction to future developments within the National Monograph Strategy context.

Assessing university police officers’ uniforms and wearing experiences

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Brooke Brandewie ◽  
Injoo Kim ◽  
Myoung-Ok Kim
Keyword(s):  
Police Officers ◽  
Design Methodology ◽  
Uniform Design ◽  
Content Type ◽  
Specific Performance ◽  
The Usa ◽  
Emotional Aspects ◽  
Municipal Police ◽  
The University

Purpose This study aims to suggest opportunities for enhancing the police uniform design with consideration to the emotional and physical satisfaction of the wearers, by assessing the wearing experience. Design/methodology/approach University police officers at a University in the Midwestern region of the USA were surveyed to examine both psychological and emotional aspects including performance, comfort, professionalism and empowerment, as well as their satisfaction levels with fit, fabrics, aesthetics and functionality. Findings The study found that the wearing experience was poor, and not surprisingly, fabric satisfaction ranked the lowest of all factors. In regard to color, results showed that the uniforms should be in colors that are suitable to the university context, which in this case the wearers preferred the University athletic colors of black and red. It is easier to consider these colors, as they are a part of their organization and also enable the police to stand apart from municipal police, contrary to previous research demonstrating dark colors have negative connotations. Findings suggest that the university police uniform should have an athletic style with a regular fit, using specific performance fabrics that allow for stretch and breathability. Originality/value This study assesses the police uniform design and wearing experience and suggests design details to enhance how well officers physically perform in their role and also to inspire them to feel proud of their job and organization.

Nine emerging student needs

2017 ◽  
Vol 25 (3) ◽  
pp. 181-189 ◽  
Author(s):  
Andrew Hines ◽  
Alexandra Whittington
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Institutions Of Higher Education ◽  
Student Life ◽  
Student Needs ◽  
Content Type ◽  
World Cafe ◽  
The Future ◽  
The University ◽  
Practical Implications

Purpose A research project exploring emerging student needs explored six aspects of student life: living, learning, working, playing, connecting and participating. Design/methodology/approach A modified version of the University of Houston’s “Framework Foresight” method was used to explore the future of six aspects of future student life. The resulting scenarios were analyzed for their implications, including the use of the World Café technique, and ultimately led to the identification of nine emerging student needs. Findings Nine specific emerging needs of future students could be used strategically by institutions of higher education to guide and inform planning and to generate innovative ideas for university offerings. Specific examples of offerings that would meet the projected future needs are recommended. Research limitations/implications In terms of research limitations, the paper is focused on the needs of students and does not purport to be an exhaustive analysis of all of the issues influencing higher education. It views the future of higher education through the lens of students and their emerging needs. Practical implications The paper is intended for educators, researchers and administrators to provide insight on how the needs of students, their key customers, are evolving. Originality/value This piece explores student life in its totality as way to more accurately identify student needs in the future.

Share resources through the largest interlibrary loan network

2016 ◽  
Vol 44 (4) ◽  
pp. 137-140
Author(s):  
Gemma Burke ◽  
Erin Duncan ◽  
JL Smither
Keyword(s):  
Resource Sharing ◽  
Design Methodology ◽  
Interlibrary Loan ◽  
Content Type ◽  
The World ◽  
The Future ◽  
Challenges And Opportunities

Purpose The paper aims to show how using a resource-sharing service can help you provide more resources to your users. Design/methodology/approach This paper discusses interlibrary loan challenges and opportunities, specifically with reference to WorldShare Interlibrary Loan. Findings This paper describes the service that connects libraries to the largest cooperative resource-sharing network with more than 10,000 borrowing and lending libraries worldwide, the possibilities for the future, facts and figures and how libraries around the world have used the solution successfully. Originality/value This paper looks at how WorldShare Interlibrary Loan can help libraries overcome the challenges that they face regarding resource sharing.

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