Client requirement representations and transformations in construction project design
Purpose This paper aims to examine how client requirements undergo representational and transformational shifts and changes in the design process and explore the consequence of such changes. Design/methodology/approach A series of design resources relating to hospital departmental configurations are examined and analysed using a social semiotic framework. The findings are supplemented by practitioner opinion. Findings Construction project requirements are represented and transformed through semiotic resource use; such representations deliver specific meanings, make new meanings and affect project relationships. Requirement representations may be understood as socially motivated meaning-making resources. Research limitations/implications The paper focuses on one set of project requirements: hospital departmental configurations from a National Health Service hospital construction project in the UK. Practical implications The use of semiotic resources in briefing work fundamentally affects the briefing and design discourse between client and design teams; their significance should be noted and acknowledged as important. Social implications The findings of the paper indicate that briefing and design work may be understood as a social semiotic practice. Originality/value This original paper builds upon scholarly work in the area of construction project communications. Its fine-grained analysis of briefing communications around representations of specific requirements is novel and valuable.